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How Data Improves Product Decisions by
Hotmart Product Owner
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Bruno Andrade
TONIGHT’S SPEAKER
A Hotmart é a maior empresa
especializada na venda e
distribuição de produtos digitais
da América Latina, líder de
mercado desde sua
fundação, em 2011.
Em constante processo de
internacionalização, a empresa
possui escritórios em Belo
Horizonte, Madri, Amsterdã,
Bogotá e Cidade do México.
v
+5 MilhõesDE COMPRADORES
+200
PAÍSES
DIFERENTES
+150 Mil
PRODUTOS
+2 Milhões
DE USUÁRIOS
Cultura
de Dados
8
Democratização de Dados é fazer com
que qualquer um tenha acesso aos
dados para tomada de decisão sem
barreiras
de acesso ou entendimento.
Bernard Marr, Forbes
11
ToolsAccess
Literacy
Data
Democratization
Desafio
1.
Criar uma Cultura
Orientada a Dados
v
v
v
Educar as pessoas
Facilitar os processos
Apoio top-down
Desafio
2.
Quando você
empodera pessoas a
tomarem decisões
baseadas em dados
v
v
+400
Troopers
+67%
Acessam ferramentas
de inteligência
+650
Queries e dashboards
criadas em 2019
+20kConsultas a queries
e dashboards
Desafio
2.
Quando você
empodera pessoas a
tomarem decisões
baseadas em dados
Security
login
DevOps
log
Backoffice
auditoria
HotLeads
leads
Sparkle
notificações
Hotpay
compras
Analytics
visitas
Club
watchtime
Desafio
3.Crescer é bom, mas os
dados vêm juntos
DataHub
Ingestão
Transformação
Distribuição
17
Desafio
3.Crescer é bom, mas os
dados vêm juntos
Eventos Hotlink em GB Eventos PageView em GB
Eventos Hotmart em GB
Qual é o
caminho?
v
v
v
Investimento
Auditoria e segurança
Foco em pessoas
ToolsAccess
Literacy
Data
Democratization
Data Science
Data &
Analytics
Analytic
s
Data Eng
A AA
AuditávelAcessível Acionável
Repositório de
Conhecimento
22
24
Origem da Informação
Governança de Dados
Métricas e Indicadores
Visualização de Dados
1 2 3 4 5
Compartilhamento
26
Ativos
Mapeados
DataSources
Acesso centralizado a diversas
fontes de dados de todos os
serviços Hotmart
Schemes
Visualização de todas as
tabelas e colunas que
compõem as bases de dados
Queries
Criação de consultas com
perguntas de negócio e
cruzamento de bases
People
Controle de acesso e
compartilhamento de
conhecimento por contexto
Visualizations
Criação de dashboards de
monitoramento de métricas e
visualização de dados
Events
Acesso aos eventos de
instrumentação de todos os
produtos Hotmart
DataSources
28
Schemes
29
People
Events
Visualizations
31
Events
Visualizations
Por que uma
ferramenta
interna?
▪ Vantagens
- Cruzamento de dados
- Solução sem limite de uso
- Acesso a especialistas
- Features sob medida =
produtividade
▪ Desvantagens
- Exige esforço de desenvolvimento
- Limitações devido á maturidade
Gestão
de Produto
33
Por que uma
ferramenta
interna? ▪ Faça uma pergunta de negócio
▪ Obtenha os dados
▪ Explore os dados
▪ Definda um modelo
▪ Comunique os resultados
Faça uma
pergunta de
negócio
Obtenha os
dados
Explore os
dados
Defina um
modelo
Comunique
o resultado
▪ X% dos usuários utilizaram exportação
de dados até o momento
▪ Mais de X% dos usuários utilizam
modelo de atribuição
▪ UTM X e UTM Y são as tags mais utilizadas
no filtro parâmetro
▪ Formato de exportação mais utilizado pelos
usuários é o Y com X%
▪ X% dos usuários interagem com alguma
funcionalidade da página
Google
Analytics
Fullstory HotjarGoogle Tag
Manager
Power BI Data Studio OptimizeMeta BaseDremio
Hotmart
DataBox
Meta BaseDremio SupersetAmundsen
Dremio
Metabase
Amundsen
Superset
Crescimento ComplianceMetadados
Do Time ao NegócioAcessível, Auditável, Acionável Regulação e Confiança
bruno.andrade
@hotmart.com
linkedin.com/in/brunoefa
bit.ly/respeiteosdados
www.productschool.com
Part-time Product Management Training Courses
and
Corporate Training

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How Data Improves Product Decisions by Hotmart Product Owner