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Interesting things
 US online retailers
have done—that you
    can do, too
       Kurt Peters
    Executive Editor
    Internet Retailer
Source: Internet World Stats, 2011
                                                                          Kurt Peters, Executive Editor
                                                                          Internet Retailer
                                                                          Aug. 25, 2012



                                                                     U.S. Online
                                                                     Retail Sales
                Internet                                     $250
            Users, Worldwide                                 $200
                       (000,000)                                                              $222
                                                             $150                 $194
        4000
                                                             $100        $139
        2000
           0                                                  $50
                    1991
                           1996
                                  2001
                                         2006
                                                2011




                                                               $-
                                                                         2008      2010         2011




                       The largest dominate the market:
                       Total Top 500 sales in US: $155.7 billion
                       Total Top 500 sales worldwide: $180 billion
Kurt Peters, Executive Editor
                                         Internet Retailer
                                         Aug. 25, 2012




Consumers buy a broad range of
products from US online retailers:
Top categories:
Mass merchants: $52.8 billion
Computers/electronics: $28.8 billion
Apparel and accessories: $22.2 billion
Office supplies: $16.3 billion
Kurt Peters, Executive Editor
                                 Internet Retailer
                                 Aug. 25, 2012




Back-to-school shopping
Where parents are buying

Online 54% (+33%)
Discount Stores: 92% (-3%)
Office Supply: 45% (-5%)
Catalogs 29% (-6%)
Department Stores: 50% (-8%)
Specialty Retailers 30% (-10%)
(Source: Brand Keys)
Kurt Peters, Executive Editor
                                            Internet Retailer
                                            Aug. 25, 2012




                The new Latin America Top 300
                                              Brazil E-commerce
                                              Sales Growth
                                              2011: $10.7 billion
                                              2012: $12.2 billion
                                              2013: $14.6 billion
                                              2014: $17.2 billion
                                              2015: $19.9 million
                                              2016: $22.8 million
                                              2017: $25.6 million




http://www.internetretailer.com/latin300/
Kurt Peters, Executive Editor
                                Internet Retailer
                                Aug. 25, 2012




     Amazon same-day delivery

1.   Baltimore
     Boston
     Chicago
     Indianapolis
     Las Vegas
     New York
     Philadelphia
     Phoenix
     Seattle
     Washington, D.C.
Kurt Peters, Executive Editor
Internet Retailer
Aug. 25, 2012
Kurt Peters, Executive Editor
                                                            Internet Retailer
                                                            Aug. 25, 2012




2.   Amazon Prime:
     19% of Amazon customers
     32% of sales
     Shop at Amazon twice as often: 4.12 times per month vs. 2.13 for
     non-Prime customers



     Source: eDataSource
Kurt Peters, Executive Editor
                                            Internet Retailer
                                            Aug. 25, 2012


                                The importance
                          3.    of mobile
Advanced devices: Media
tablets, smartphones, portable media players/MP3s, and
portable 30.3% devices
 Nothing: gaming

              1 device: 18.2%

                          2 devices: 16.1%


                               3+ devices: 35.4%
                                                            Source: ABI Research
Kurt Peters, Executive Editor
                                      Internet Retailer
                                      Aug. 25, 2012




3. The importance of mobile
  2 significant mobile facts:
        • 40% of consumers who switched
        carriers did so TO GET A BETTER
        DATA PLAN

       • 50% of sales at Rue La La in a recent
       day took place on mobile
Kurt Peters, Executive Editor
                      Internet Retailer
                      Aug. 25, 2012




     The importance
3.   of mobile
Kurt Peters, Executive Editor
                      Internet Retailer
                      Aug. 25, 2012




     The importance
3.   of mobile
Kurt Peters, Executive Editor
                         Internet Retailer
                         Aug. 25, 2012




                 What makes you
            4.     STAND out
Starbucks             Patagonia
Kurt Peters, Executive Editor
                       Internet Retailer
                       Aug. 25, 2012




     Use social networks
5.   to your advantage

      35% of traffic comes from Facebook
Kurt Peters, Executive Editor
              Internet Retailer
              Aug. 25, 2012




     Use social networks
5.   to your advantage
Kurt Peters, Executive Editor
                  Internet Retailer
                  Aug. 25, 2012




You can't predict the
future. All you can do is
invent it.

--Frederik Pohl
Kurt Peters, Executive Editor
                              Internet Retailer
                              Aug. 25, 2012




    Thank you!
   Muito obrigado!
       kurt@verticalwebmedia.com


For a free digital sample of Internet Retailer
               magazine, go to:
            http://bit.ly/NGuKiM

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Como as novas tecnologias estão aumentando as vendas nos EUA e Europa - Kurt Peters

  • 1. Interesting things US online retailers have done—that you can do, too Kurt Peters Executive Editor Internet Retailer
  • 2. Source: Internet World Stats, 2011 Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012 U.S. Online Retail Sales Internet $250 Users, Worldwide $200 (000,000) $222 $150 $194 4000 $100 $139 2000 0 $50 1991 1996 2001 2006 2011 $- 2008 2010 2011 The largest dominate the market: Total Top 500 sales in US: $155.7 billion Total Top 500 sales worldwide: $180 billion
  • 3. Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012 Consumers buy a broad range of products from US online retailers: Top categories: Mass merchants: $52.8 billion Computers/electronics: $28.8 billion Apparel and accessories: $22.2 billion Office supplies: $16.3 billion
  • 4. Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012 Back-to-school shopping Where parents are buying Online 54% (+33%) Discount Stores: 92% (-3%) Office Supply: 45% (-5%) Catalogs 29% (-6%) Department Stores: 50% (-8%) Specialty Retailers 30% (-10%) (Source: Brand Keys)
  • 5. Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012 The new Latin America Top 300 Brazil E-commerce Sales Growth 2011: $10.7 billion 2012: $12.2 billion 2013: $14.6 billion 2014: $17.2 billion 2015: $19.9 million 2016: $22.8 million 2017: $25.6 million http://www.internetretailer.com/latin300/
  • 6. Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012 Amazon same-day delivery 1. Baltimore Boston Chicago Indianapolis Las Vegas New York Philadelphia Phoenix Seattle Washington, D.C.
  • 7. Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012
  • 8. Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012 2. Amazon Prime: 19% of Amazon customers 32% of sales Shop at Amazon twice as often: 4.12 times per month vs. 2.13 for non-Prime customers Source: eDataSource
  • 9. Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012 The importance 3. of mobile Advanced devices: Media tablets, smartphones, portable media players/MP3s, and portable 30.3% devices Nothing: gaming 1 device: 18.2% 2 devices: 16.1% 3+ devices: 35.4% Source: ABI Research
  • 10. Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012 3. The importance of mobile 2 significant mobile facts: • 40% of consumers who switched carriers did so TO GET A BETTER DATA PLAN • 50% of sales at Rue La La in a recent day took place on mobile
  • 11. Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012 The importance 3. of mobile
  • 12. Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012 The importance 3. of mobile
  • 13. Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012 What makes you 4. STAND out Starbucks Patagonia
  • 14. Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012 Use social networks 5. to your advantage 35% of traffic comes from Facebook
  • 15. Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012 Use social networks 5. to your advantage
  • 16. Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012 You can't predict the future. All you can do is invent it. --Frederik Pohl
  • 17. Kurt Peters, Executive Editor Internet Retailer Aug. 25, 2012 Thank you! Muito obrigado! kurt@verticalwebmedia.com For a free digital sample of Internet Retailer magazine, go to: http://bit.ly/NGuKiM