3. 3
Pain
The Standish Group - The CHAOS Report
Incomplete Requirements13.1%
Lack of User Involvement 12.4%
Lack of Resources 10.6%
UnrealisticExpectations 9.9%
Lack of Executive Support 9.3%
Changing Requirements& Specifications8.7%
Lack of Planning8.1%
Didn’t Need It Any Longer 7.5%
Lack of IT Management6.2%
Technology Illiteracy4.3%
Other 9.9%
Bull Survey
Bad Communications –57%
Lack of Planning– 39%
Poor Quality Control– 35%
Missing Interim Deliverables – 34%
Poor Budget Management– 29%
Poor Project Management – 20%
8. 8
Why
Simon Sinek – Golden Circle
Acreditamosque o
sucesso dos projetosque
vão beneficiara
humanidadedependem
da sutentabilidadede
como tratamosnós
mesmos, seres humanos.
9. 9
6 Cs Approach to Engage
How
The Six Cs Definitions Mindsets
Cooperation
Developing supportive relationships across
geographies, time zones and cultures
We help each other
Convergence
Maintaining a clear purpose, direction, and
shared set of priorities across distances
We pull in the same direction
Coordination
Sharing processes, routines, tools,
standards, and structure
We work together
Capability
Leveraging the knowledge, skills, and
experiences on the team
We share what we have
Communication
Creating shared understandings across the
team
We pay attention to one another
Cultural Intelligence Developing an inclusive virtual workplace We play well together
10. 10
It is no rocket science...
How
Managing stakeholders as clients (TRENTIM, 2013)
Good stakeholder
communication can be
controlled by you and your
team by developing
communication plan. Some
stakeholders need hand-
holding while others are
happy with the interim
progress reports they
receive. In either case, help
develop your communication
plan by understanding more
about your stakeholders.
11. 11
Key Questions!
How
How will you keep them satisfied?
Do you need to manage any of them
closely?
How will you monitor your
stakeholders?
How will you keep them informed?
What do yourstakeholdersneed from
the team?
What does the team need from the
stakeholders?
What issues should the team discuss
with the stakeholders?
What will be the communicationplan?
How often do the stakeholdersneed to
be informed?