Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator
Slideshow supporting the presentation at the iLRN 2016 conference.
Paper available here: http://repositorioaberto.uab.pt//handle/10400.2/5454
Between 2009 and 2011, a joint academia-industry effort took place to integrate Second Life and OpenSimulator platforms into a corporate elearning provider’s learning management platform. The process involved managers and lead developers at the provider and an academic engineering research team. We performed content analysis on the documents produced in this process, seeking data on the corporate perspective of requirements for virtual world platforms to be usable in everyday practice. In this paper, we presented the requirements found in the documents, and detailed how they emerged and evolved throughout the process.
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Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator
1. Requirements for the use of
virtual worlds in corporate
training
Perspectives from the post-mortem of a corporate e-learning provider
approach of Second Life and OpenSimulator
Leonel Morgado – INESC TEC and Universidade Aberta, Portugal
Hugo Paredes, Benjamim Fonseca, Paulo Martins – INESC TEC and UTAD
Ricardo Antunes – Instituto Politécnico de Leiria
Lúcia Moreira – Academia Unitel, Angola
Fausto de Carvalho, Filipe Peixinho, Arnaldo Santos – Altice Labs
2. • Created at Altice Labs
(formerly Portugal Telecom Inovação)
• Corporate-centric Learning Management System:
banks, insurance companies, airlines, telecoms, etc.
• Over 430,000 users worldwide
9. Timeline of 19 events
Events E2 & E3:
Joint grant proposals
& their fusion in grant
contract MULTIS
10. Timeline of 19 events
Events E4-E8:
MULTIS project
meetings & company
seminar presentation
11. Timeline of 19 events
Events E9-E11:
Joint grant proposal
MULTIS II & contract,
final MULTIS meeting
12. Timeline of 19 events
Events E12-E16:
MULTIS II project
meetings & customers
seminar presentation
13. Timeline of 19 events
Events E17 & E18:
MULTIS II design
report and final
meeting
14. Timeline of 19 events
Event E19:
Public technology
presentation
workshop
15. Sample requirements extraction
R2f
Automatically create, manage, & delete synchronous
training sessions
E2b, E5b
R2f-1 Ability to schedule 3D training sessions E2b
R2f-2
Ability to select features of the training session space
(spatial arrangement, size, available interactive
elements)
E2b, E5b
R2f-3 Ability to define participants E2b
R2f-4
Management tasks done without technical
implementation concerns
E2b
R2f-5 Ability to assign a session to a preexistent space E5b
R2f-6
User identification done via the Formare LMS
username
E5b
R2f-7
Formare usernames have SL/OpenSim usernames
automatically
E5b
… … …
16. THE RESULTS: reqs & sub-reqs!
(grouped in 9 categories)
C1 Privacy of training sessions
C2 Record and replay behaviors of actors and other elements
C3 Support for virtual world content development
C4 Automated support for Administration
C5 Automated support for trainers and trainees
C6 Access to the LMS data and services in the 3D space
C7 Integration of virtual world data in the LMS
C8 LMS must be the source of control and management over
educational activities in virtual worlds
C9 Existence of alternatives for voice communication in the 3D
platform
17. What do you think, ?
We are planning a
questionnaire, to
get your views,
based on…
22. Solution for problem 2:
LMS-controlled bots act upon VW
Morgado et al. (2016). A Bot Spooler Architecture to
Integrate Virtual Worlds with E-learning Management
Systems for Corporate Training, Journal of Universal
Computer Science, 22 (2), 271-297.
24. Solution for problem 3:
VW scripts and Web Services
Pinheiro et al. (2014). Development of a mechanical
maintenance training simulator in OpenSimulator for
F-16 aircraft engines, Entertainment Computing, 5 (4),
347-355.