SlideShare uma empresa Scribd logo

Construindo URA e Sistemas de Call Center com Asterisk

•Transferir como PPT, PDF•
•
Rodrigo R Passos
Rodrigo R Passos

Orientar desenvolvedores sobre a utilização do Asterisk para desempenhar o papel de uma URA com programação avançada. Estabelecer uma infra-estrutura para empresas que precisam de um sistema de Contact/Call Center Prover conhecimento para empresas que querem partir para o desenvolvimento de uma solução de Contact/Call Center baseado em Asterisk

TecnologiaNegócios
1 de 62
Rodrigo Ricardo Passos Construindo URA e Sistemas de Call Center com Asterisk www.encontrovoipcenter.com.br
Apresentação ,[object Object],[object Object],[object Object]
Objetivos ,[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Asterisk AEL ,[object Object],[object Object],[object Object]
Asterisk AEL ,[object Object],[object Object],[object Object],[object Object],[object Object]
Asterisk AEL ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Asterisk AEL
Asterisk AEL
Asterisk AEL
Elaborando o Projeto URA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Elaborando o Projeto URA
Elaborando o Projeto URA
Elaborando o Projeto URA
Elaborando o Projeto URA
Elaborando o Projeto URA
Elaborando o Projeto URA
Desenvolvimento de URA ,[object Object],[object Object],[object Object]
Desenvolvimento de URA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento de URA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implementação do Projeto URA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Elaborando o Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Elaborando o Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Elaborando o Projeto Contact/Call Center
Elaborando o Projeto Contact/Call Center O resultado, segundo Charles Darwin!!! A empresa O Cliente
Elaborando o Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Elaborando o Projeto Contact/Call Center
Elaborando o Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object]
Elaborando o Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Elaborando o Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Elaborando o Projeto Contact/Call Center
Elaborando o Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Elaborando o Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Elaborando o Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desenvolvimento do Projeto Contact/Call Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Segmentos de mercado Open Source com Asterisk ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
???? PERGUNTAS ???? ,[object Object]
Empresa ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Recomendados

Cloud Platform Enterprise Agreement (CPEA) in Detail
Cloud Platform Enterprise Agreement (CPEA) in DetailCloud Platform Enterprise Agreement (CPEA) in Detail
Cloud Platform Enterprise Agreement (CPEA) in DetailSAP Cloud Platform
 
“Migration to Suite of HANA”
“Migration to Suite of HANA”“Migration to Suite of HANA”
“Migration to Suite of HANA”Wise Men
 
Rise with sap s 4 hana cloud, private edition service description guide
Rise with sap s 4 hana cloud, private edition service description guideRise with sap s 4 hana cloud, private edition service description guide
Rise with sap s 4 hana cloud, private edition service description guideDharma Atluri
 
Data migration methodology for sap v2
Data migration methodology for sap v2Data migration methodology for sap v2
Data migration methodology for sap v2cvcby
 
SAP Activate Methodology for S/4HANA Implementation
SAP Activate Methodology for S/4HANA ImplementationSAP Activate Methodology for S/4HANA Implementation
SAP Activate Methodology for S/4HANA ImplementationKellton Tech Solutions Ltd
 
Preparing a data migration plan: A practical guide
Preparing a data migration plan: A practical guidePreparing a data migration plan: A practical guide
Preparing a data migration plan: A practical guideETLSolutions
 
Sap s4 hana tm
Sap s4 hana tmSap s4 hana tm
Sap s4 hana tmbabloo6
 
S/4 HANA conversion functional value proposition
S/4 HANA conversion functional value propositionS/4 HANA conversion functional value proposition
S/4 HANA conversion functional value propositionVignesh Bhatt
 

Recomendados

Cloud Platform Enterprise Agreement (CPEA) in Detail
Cloud Platform Enterprise Agreement (CPEA) in DetailCloud Platform Enterprise Agreement (CPEA) in Detail
Cloud Platform Enterprise Agreement (CPEA) in DetailSAP Cloud Platform
 
“Migration to Suite of HANA”
“Migration to Suite of HANA”“Migration to Suite of HANA”
“Migration to Suite of HANA”Wise Men
 
Rise with sap s 4 hana cloud, private edition service description guide
Rise with sap s 4 hana cloud, private edition service description guideRise with sap s 4 hana cloud, private edition service description guide
Rise with sap s 4 hana cloud, private edition service description guideDharma Atluri
 
Data migration methodology for sap v2
Data migration methodology for sap v2Data migration methodology for sap v2
Data migration methodology for sap v2cvcby
 
SAP Activate Methodology for S/4HANA Implementation
SAP Activate Methodology for S/4HANA ImplementationSAP Activate Methodology for S/4HANA Implementation
SAP Activate Methodology for S/4HANA ImplementationKellton Tech Solutions Ltd
 
Preparing a data migration plan: A practical guide
Preparing a data migration plan: A practical guidePreparing a data migration plan: A practical guide
Preparing a data migration plan: A practical guideETLSolutions
 
Sap s4 hana tm
Sap s4 hana tmSap s4 hana tm
Sap s4 hana tmbabloo6
 
S/4 HANA conversion functional value proposition
S/4 HANA conversion functional value propositionS/4 HANA conversion functional value proposition
S/4 HANA conversion functional value propositionVignesh Bhatt
 
Business case for SAP HANA
Business case for SAP HANABusiness case for SAP HANA
Business case for SAP HANAAjay Kumar Uppal
 
SAP and Public Cloud
SAP and Public CloudSAP and Public Cloud
SAP and Public CloudPete Nieminen
 
Transition to SAP S/4HANA System Conversion: A step-by-step guide
Transition to SAP S/4HANA System Conversion: A step-by-step guide Transition to SAP S/4HANA System Conversion: A step-by-step guide
Transition to SAP S/4HANA System Conversion: A step-by-step guide Kellton Tech Solutions Ltd
 
SAP S4HANA Supply Chain and Logistics 2016
SAP S4HANA Supply Chain and Logistics 2016SAP S4HANA Supply Chain and Logistics 2016
SAP S4HANA Supply Chain and Logistics 2016Sheng Zhong (Steven)
 
Building the Business Case for SAP HANA
Building the Business Case for SAP HANABuilding the Business Case for SAP HANA
Building the Business Case for SAP HANAJohn Appleby
 
Activate Methodology
Activate MethodologyActivate Methodology
Activate MethodologySoumya De
 
Introduction to data migration
Introduction to data migrationIntroduction to data migration
Introduction to data migrationHubert Manduku
 
Ragavendiran's Resume
Ragavendiran's ResumeRagavendiran's Resume
Ragavendiran's ResumeRagavendiran Kulothungan
 
Moving to SAP S/4HANA
Moving to SAP S/4HANAMoving to SAP S/4HANA
Moving to SAP S/4HANAAndrew Harding
 
SAP S/4HANA Migration Cockpit
SAP S/4HANA Migration CockpitSAP S/4HANA Migration Cockpit
SAP S/4HANA Migration CockpitEdwin Weijers
 
L1_RISE_with_SAP_NNN_V3.4.pptx
L1_RISE_with_SAP_NNN_V3.4.pptxL1_RISE_with_SAP_NNN_V3.4.pptx
L1_RISE_with_SAP_NNN_V3.4.pptxGuruprasad Bellary
 
SAP HANA Migration Deck.pptx
SAP HANA Migration Deck.pptxSAP HANA Migration Deck.pptx
SAP HANA Migration Deck.pptxSingbBablu
 
Take the Next Step to S/4HANA with "RISE with SAP"
Take the Next Step to S/4HANA with "RISE with SAP"Take the Next Step to S/4HANA with "RISE with SAP"
Take the Next Step to S/4HANA with "RISE with SAP"panayaofficial
 
Technical Walkthrough of SAP S/4HANA System Conversion
Technical Walkthrough of SAP S/4HANA System ConversionTechnical Walkthrough of SAP S/4HANA System Conversion
Technical Walkthrough of SAP S/4HANA System ConversionAkilesh Kumaran
 
SAP S/4HANA Cloud
SAP S/4HANA CloudSAP S/4HANA Cloud
SAP S/4HANA CloudBenedict Yong (杨腾翔)
 
Preparing for SAP EHP Upgrade
Preparing for SAP EHP UpgradePreparing for SAP EHP Upgrade
Preparing for SAP EHP UpgradeTony de Thomasis
 
SAP Higher Education Whitepaper 2017
SAP Higher Education Whitepaper 2017SAP Higher Education Whitepaper 2017
SAP Higher Education Whitepaper 2017Rob Jonkers
 
OpenText Digital Asset Management for SAP
OpenText Digital Asset Management for SAPOpenText Digital Asset Management for SAP
OpenText Digital Asset Management for SAPJonathan Beardsley
 
Accelerate your SAP HANA Migration with Capgemini & AWS FAST PPT
Accelerate your SAP HANA Migration with Capgemini & AWS FAST PPT Accelerate your SAP HANA Migration with Capgemini & AWS FAST PPT
Accelerate your SAP HANA Migration with Capgemini & AWS FAST PPTAmazon Web Services
 
Rise with SAP
Rise with SAPRise with SAP
Rise with SAPAGSanePLDTCompany
 
Manual do call center Elastix Português
Manual do call center Elastix PortuguêsManual do call center Elastix Português
Manual do call center Elastix PortuguêsAnderson Gouveia
 
Elastix manual
Elastix manualElastix manual
Elastix manualAlexander Zapata
 

Mais conteúdo relacionado

Mais procurados

Business case for SAP HANA
Business case for SAP HANABusiness case for SAP HANA
Business case for SAP HANAAjay Kumar Uppal
 
SAP and Public Cloud
SAP and Public CloudSAP and Public Cloud
SAP and Public CloudPete Nieminen
 
Transition to SAP S/4HANA System Conversion: A step-by-step guide
Transition to SAP S/4HANA System Conversion: A step-by-step guide Transition to SAP S/4HANA System Conversion: A step-by-step guide
Transition to SAP S/4HANA System Conversion: A step-by-step guide Kellton Tech Solutions Ltd
 
SAP S4HANA Supply Chain and Logistics 2016
SAP S4HANA Supply Chain and Logistics 2016SAP S4HANA Supply Chain and Logistics 2016
SAP S4HANA Supply Chain and Logistics 2016Sheng Zhong (Steven)
 
Building the Business Case for SAP HANA
Building the Business Case for SAP HANABuilding the Business Case for SAP HANA
Building the Business Case for SAP HANAJohn Appleby
 
Activate Methodology
Activate MethodologyActivate Methodology
Activate MethodologySoumya De
 
Introduction to data migration
Introduction to data migrationIntroduction to data migration
Introduction to data migrationHubert Manduku
 
SAP S/4HANA Migration Cockpit
SAP S/4HANA Migration CockpitSAP S/4HANA Migration Cockpit
SAP S/4HANA Migration CockpitEdwin Weijers
 
L1_RISE_with_SAP_NNN_V3.4.pptx
L1_RISE_with_SAP_NNN_V3.4.pptxL1_RISE_with_SAP_NNN_V3.4.pptx
L1_RISE_with_SAP_NNN_V3.4.pptxGuruprasad Bellary
 
SAP HANA Migration Deck.pptx
SAP HANA Migration Deck.pptxSAP HANA Migration Deck.pptx
SAP HANA Migration Deck.pptxSingbBablu
 
Take the Next Step to S/4HANA with "RISE with SAP"
Take the Next Step to S/4HANA with "RISE with SAP"Take the Next Step to S/4HANA with "RISE with SAP"
Take the Next Step to S/4HANA with "RISE with SAP"panayaofficial
 
Technical Walkthrough of SAP S/4HANA System Conversion
Technical Walkthrough of SAP S/4HANA System ConversionTechnical Walkthrough of SAP S/4HANA System Conversion
Technical Walkthrough of SAP S/4HANA System ConversionAkilesh Kumaran
 
Preparing for SAP EHP Upgrade
Preparing for SAP EHP UpgradePreparing for SAP EHP Upgrade
Preparing for SAP EHP UpgradeTony de Thomasis
 
SAP Higher Education Whitepaper 2017
SAP Higher Education Whitepaper 2017SAP Higher Education Whitepaper 2017
SAP Higher Education Whitepaper 2017Rob Jonkers
 
OpenText Digital Asset Management for SAP
OpenText Digital Asset Management for SAPOpenText Digital Asset Management for SAP
OpenText Digital Asset Management for SAPJonathan Beardsley
 
Accelerate your SAP HANA Migration with Capgemini & AWS FAST PPT
Accelerate your SAP HANA Migration with Capgemini & AWS FAST PPT Accelerate your SAP HANA Migration with Capgemini & AWS FAST PPT
Accelerate your SAP HANA Migration with Capgemini & AWS FAST PPTAmazon Web Services
 

Mais procurados (20)

Business case for SAP HANA
Business case for SAP HANABusiness case for SAP HANA
Business case for SAP HANA
 
SAP and Public Cloud
SAP and Public CloudSAP and Public Cloud
SAP and Public Cloud
 
Transition to SAP S/4HANA System Conversion: A step-by-step guide
Transition to SAP S/4HANA System Conversion: A step-by-step guide Transition to SAP S/4HANA System Conversion: A step-by-step guide
Transition to SAP S/4HANA System Conversion: A step-by-step guide
 
SAP S4HANA Supply Chain and Logistics 2016
SAP S4HANA Supply Chain and Logistics 2016SAP S4HANA Supply Chain and Logistics 2016
SAP S4HANA Supply Chain and Logistics 2016
 
Building the Business Case for SAP HANA
Building the Business Case for SAP HANABuilding the Business Case for SAP HANA
Building the Business Case for SAP HANA
 
Activate Methodology
Activate MethodologyActivate Methodology
Activate Methodology
 
Introduction to data migration
Introduction to data migrationIntroduction to data migration
Introduction to data migration
 
Ragavendiran's Resume
Ragavendiran's ResumeRagavendiran's Resume
Ragavendiran's Resume
 
Moving to SAP S/4HANA
Moving to SAP S/4HANAMoving to SAP S/4HANA
Moving to SAP S/4HANA
 
SAP S/4HANA Migration Cockpit
SAP S/4HANA Migration CockpitSAP S/4HANA Migration Cockpit
SAP S/4HANA Migration Cockpit
 
L1_RISE_with_SAP_NNN_V3.4.pptx
L1_RISE_with_SAP_NNN_V3.4.pptxL1_RISE_with_SAP_NNN_V3.4.pptx
L1_RISE_with_SAP_NNN_V3.4.pptx
 
SAP HANA Migration Deck.pptx
SAP HANA Migration Deck.pptxSAP HANA Migration Deck.pptx
SAP HANA Migration Deck.pptx
 
Take the Next Step to S/4HANA with "RISE with SAP"
Take the Next Step to S/4HANA with "RISE with SAP"Take the Next Step to S/4HANA with "RISE with SAP"
Take the Next Step to S/4HANA with "RISE with SAP"
 
Technical Walkthrough of SAP S/4HANA System Conversion
Technical Walkthrough of SAP S/4HANA System ConversionTechnical Walkthrough of SAP S/4HANA System Conversion
Technical Walkthrough of SAP S/4HANA System Conversion
 
SAP S/4HANA Cloud
SAP S/4HANA CloudSAP S/4HANA Cloud
SAP S/4HANA Cloud
 
Preparing for SAP EHP Upgrade
Preparing for SAP EHP UpgradePreparing for SAP EHP Upgrade
Preparing for SAP EHP Upgrade
 
SAP Higher Education Whitepaper 2017
SAP Higher Education Whitepaper 2017SAP Higher Education Whitepaper 2017
SAP Higher Education Whitepaper 2017
 
OpenText Digital Asset Management for SAP
OpenText Digital Asset Management for SAPOpenText Digital Asset Management for SAP
OpenText Digital Asset Management for SAP
 
Accelerate your SAP HANA Migration with Capgemini & AWS FAST PPT
Accelerate your SAP HANA Migration with Capgemini & AWS FAST PPT Accelerate your SAP HANA Migration with Capgemini & AWS FAST PPT
Accelerate your SAP HANA Migration with Capgemini & AWS FAST PPT
 
Rise with SAP
Rise with SAPRise with SAP
Rise with SAP
 

Destaque

Manual do call center Elastix Português
Manual do call center Elastix PortuguêsManual do call center Elastix Português
Manual do call center Elastix PortuguêsAnderson Gouveia
 
Modelo de cronograma_de_suporte_e_manutencao_de_redes_e_servidores_linux
Modelo de cronograma_de_suporte_e_manutencao_de_redes_e_servidores_linuxModelo de cronograma_de_suporte_e_manutencao_de_redes_e_servidores_linux
Modelo de cronograma_de_suporte_e_manutencao_de_redes_e_servidores_linuxVideo Aulas Linux e Mikrotik
 
Ura com atendimento eletrônico e consulta ao my sql por agi dialplan
Ura com atendimento eletrônico e consulta ao my sql por agi dialplanUra com atendimento eletrônico e consulta ao my sql por agi dialplan
Ura com atendimento eletrônico e consulta ao my sql por agi dialplanVideo Aulas Linux e Mikrotik
 
Construindo URA e Sistemas de Call Center com Asterisk
Construindo URA e Sistemas de Call Center com AsteriskConstruindo URA e Sistemas de Call Center com Asterisk
Construindo URA e Sistemas de Call Center com AsteriskRodrigo R Passos
 
Gestao call center_tcc_fgv_2009
Gestao call center_tcc_fgv_2009Gestao call center_tcc_fgv_2009
Gestao call center_tcc_fgv_2009Educadora
 
Introdução Sistemas Distribuidos
Introdução Sistemas DistribuidosIntrodução Sistemas Distribuidos
Introdução Sistemas Distribuidoselliando dias
 
Modelo de recibo_suporte_e_manutencao_de_redes_e_servidores_linux
Modelo de recibo_suporte_e_manutencao_de_redes_e_servidores_linuxModelo de recibo_suporte_e_manutencao_de_redes_e_servidores_linux
Modelo de recibo_suporte_e_manutencao_de_redes_e_servidores_linuxVideo Aulas Linux e Mikrotik
 
Presentacion Elastix
Presentacion ElastixPresentacion Elastix
Presentacion ElastixBarCamp Quito
 
Modelo de contrato_de_suporte_e_manutencao_de_redes_e_servidores_linux_para_e...
Modelo de contrato_de_suporte_e_manutencao_de_redes_e_servidores_linux_para_e...Modelo de contrato_de_suporte_e_manutencao_de_redes_e_servidores_linux_para_e...
Modelo de contrato_de_suporte_e_manutencao_de_redes_e_servidores_linux_para_e...Video Aulas Linux e Mikrotik
 
Sistema de ficheiros
Sistema de ficheirosSistema de ficheiros
Sistema de ficheirosATEC
 

Destaque (20)

Manual do call center Elastix Português
Manual do call center Elastix PortuguêsManual do call center Elastix Português
Manual do call center Elastix Português
 
Elastix manual
Elastix manualElastix manual
Elastix manual
 
Elastix Call Center
Elastix Call CenterElastix Call Center
Elastix Call Center
 
Call Center en Elastix
Call Center en ElastixCall Center en Elastix
Call Center en Elastix
 
Projeto URA
Projeto URAProjeto URA
Projeto URA
 
Configuracao do asterisk
Configuracao do asteriskConfiguracao do asterisk
Configuracao do asterisk
 
Modelo de cronograma_de_suporte_e_manutencao_de_redes_e_servidores_linux
Modelo de cronograma_de_suporte_e_manutencao_de_redes_e_servidores_linuxModelo de cronograma_de_suporte_e_manutencao_de_redes_e_servidores_linux
Modelo de cronograma_de_suporte_e_manutencao_de_redes_e_servidores_linux
 
Ura com atendimento eletrônico e consulta ao my sql por agi dialplan
Ura com atendimento eletrônico e consulta ao my sql por agi dialplanUra com atendimento eletrônico e consulta ao my sql por agi dialplan
Ura com atendimento eletrônico e consulta ao my sql por agi dialplan
 
Manual asterisk innova
Manual asterisk innovaManual asterisk innova
Manual asterisk innova
 
A igreja que eu quero ser
A igreja que eu quero serA igreja que eu quero ser
A igreja que eu quero ser
 
Construindo URA e Sistemas de Call Center com Asterisk
Construindo URA e Sistemas de Call Center com AsteriskConstruindo URA e Sistemas de Call Center com Asterisk
Construindo URA e Sistemas de Call Center com Asterisk
 
URA
URAURA
URA
 
Asterisk
AsteriskAsterisk
Asterisk
 
QoS e Asterisk
QoS e AsteriskQoS e Asterisk
QoS e Asterisk
 
Gestao call center_tcc_fgv_2009
Gestao call center_tcc_fgv_2009Gestao call center_tcc_fgv_2009
Gestao call center_tcc_fgv_2009
 
Introdução Sistemas Distribuidos
Introdução Sistemas DistribuidosIntrodução Sistemas Distribuidos
Introdução Sistemas Distribuidos
 
Modelo de recibo_suporte_e_manutencao_de_redes_e_servidores_linux
Modelo de recibo_suporte_e_manutencao_de_redes_e_servidores_linuxModelo de recibo_suporte_e_manutencao_de_redes_e_servidores_linux
Modelo de recibo_suporte_e_manutencao_de_redes_e_servidores_linux
 
Presentacion Elastix
Presentacion ElastixPresentacion Elastix
Presentacion Elastix
 
Modelo de contrato_de_suporte_e_manutencao_de_redes_e_servidores_linux_para_e...
Modelo de contrato_de_suporte_e_manutencao_de_redes_e_servidores_linux_para_e...Modelo de contrato_de_suporte_e_manutencao_de_redes_e_servidores_linux_para_e...
Modelo de contrato_de_suporte_e_manutencao_de_redes_e_servidores_linux_para_e...
 
Sistema de ficheiros
Sistema de ficheirosSistema de ficheiros
Sistema de ficheiros
 

Semelhante a Construindo URA e Sistemas de Call Center com Asterisk

Redes 1 - Sockets em C#
Redes 1 - Sockets em C#Redes 1 - Sockets em C#
Redes 1 - Sockets em C#Marcelo Charan
 
Seminario semi-final PETIC Dantech
Seminario semi-final PETIC DantechSeminario semi-final PETIC Dantech
Seminario semi-final PETIC Dantechursulacampos
 
Configurar tdm410 p-e-aex410p
Configurar tdm410 p-e-aex410pConfigurar tdm410 p-e-aex410p
Configurar tdm410 p-e-aex410pLojamundi
 
Você não deveria escrever uma API para isso
Você não deveria escrever uma API para issoVocê não deveria escrever uma API para isso
Você não deveria escrever uma API para issoJunior Conte
 
Redes - VoIP Asterisk
Redes - VoIP AsteriskRedes - VoIP Asterisk
Redes - VoIP AsteriskLuiz Arthur
 
Implementando, Administrando e Gerenciando o Microsoft Office Communications ...
Implementando, Administrando e Gerenciando o Microsoft Office Communications ...Implementando, Administrando e Gerenciando o Microsoft Office Communications ...
Implementando, Administrando e Gerenciando o Microsoft Office Communications ...brunoestrozi
 
Apresentação asterisk
Apresentação asteriskApresentação asterisk
Apresentação asteriskVicente Nobre
 
O BACK-END PERFEITO PARA APLICAÇÕES DELPHI E C++ BUILDER
O BACK-END PERFEITO PARA APLICAÇÕES DELPHI E C++ BUILDERO BACK-END PERFEITO PARA APLICAÇÕES DELPHI E C++ BUILDER
O BACK-END PERFEITO PARA APLICAÇÕES DELPHI E C++ BUILDERFernando Rizzato
 
Trabalho - Projeto redes
Trabalho - Projeto redesTrabalho - Projeto redes
Trabalho - Projeto redesValdir Junior
 
Asterisk Uma SoluçãO Em Pabx Ip
Asterisk Uma SoluçãO Em Pabx IpAsterisk Uma SoluçãO Em Pabx Ip
Asterisk Uma SoluçãO Em Pabx IpCamila Verônica
 
Legacy Systems Documentation & Evolution
Legacy Systems Documentation & EvolutionLegacy Systems Documentation & Evolution
Legacy Systems Documentation & Evolutionantonioguedes
 
Oportunidades daitan 05.05.2015
Oportunidades daitan 05.05.2015Oportunidades daitan 05.05.2015
Oportunidades daitan 05.05.2015Manoel Carvalho
 
Seminario final PETIC - Dan Tech
Seminario final PETIC - Dan TechSeminario final PETIC - Dan Tech
Seminario final PETIC - Dan Techursulacampos
 
TDC2018FLN | Trilha Arquitetura - Architecting for Resilience
TDC2018FLN | Trilha Arquitetura - Architecting for ResilienceTDC2018FLN | Trilha Arquitetura - Architecting for Resilience
TDC2018FLN | Trilha Arquitetura - Architecting for Resiliencetdc-globalcode
 
Architecting For Resilience
Architecting For ResilienceArchitecting For Resilience
Architecting For ResilienceFabiano Modos
 

Semelhante a Construindo URA e Sistemas de Call Center com Asterisk (20)

Call Center baseado em Asterisk
Call Center baseado em AsteriskCall Center baseado em Asterisk
Call Center baseado em Asterisk
 
Redes 1 - Sockets em C#
Redes 1 - Sockets em C#Redes 1 - Sockets em C#
Redes 1 - Sockets em C#
 
Seminario semi-final PETIC Dantech
Seminario semi-final PETIC DantechSeminario semi-final PETIC Dantech
Seminario semi-final PETIC Dantech
 
Configurar tdm410 p-e-aex410p
Configurar tdm410 p-e-aex410pConfigurar tdm410 p-e-aex410p
Configurar tdm410 p-e-aex410p
 
20 81-1-pb
20 81-1-pb20 81-1-pb
20 81-1-pb
 
Trabalho t.a 2015
Trabalho t.a 2015Trabalho t.a 2015
Trabalho t.a 2015
 
Você não deveria escrever uma API para isso
Você não deveria escrever uma API para issoVocê não deveria escrever uma API para isso
Você não deveria escrever uma API para isso
 
Redes - VoIP Asterisk
Redes - VoIP AsteriskRedes - VoIP Asterisk
Redes - VoIP Asterisk
 
Implementando, Administrando e Gerenciando o Microsoft Office Communications ...
Implementando, Administrando e Gerenciando o Microsoft Office Communications ...Implementando, Administrando e Gerenciando o Microsoft Office Communications ...
Implementando, Administrando e Gerenciando o Microsoft Office Communications ...
 
Asterisk casosdesucesso
Asterisk casosdesucessoAsterisk casosdesucesso
Asterisk casosdesucesso
 
Apresentação asterisk
Apresentação asteriskApresentação asterisk
Apresentação asterisk
 
O BACK-END PERFEITO PARA APLICAÇÕES DELPHI E C++ BUILDER
O BACK-END PERFEITO PARA APLICAÇÕES DELPHI E C++ BUILDERO BACK-END PERFEITO PARA APLICAÇÕES DELPHI E C++ BUILDER
O BACK-END PERFEITO PARA APLICAÇÕES DELPHI E C++ BUILDER
 
Trabalho - Projeto redes
Trabalho - Projeto redesTrabalho - Projeto redes
Trabalho - Projeto redes
 
Asterisk Uma SoluçãO Em Pabx Ip
Asterisk Uma SoluçãO Em Pabx IpAsterisk Uma SoluçãO Em Pabx Ip
Asterisk Uma SoluçãO Em Pabx Ip
 
Legacy Systems Documentation & Evolution
Legacy Systems Documentation & EvolutionLegacy Systems Documentation & Evolution
Legacy Systems Documentation & Evolution
 
Oportunidades daitan 05.05.2015
Oportunidades daitan 05.05.2015Oportunidades daitan 05.05.2015
Oportunidades daitan 05.05.2015
 
CV Paulo Henrique Leite Costa port
CV Paulo Henrique Leite Costa portCV Paulo Henrique Leite Costa port
CV Paulo Henrique Leite Costa port
 
Seminario final PETIC - Dan Tech
Seminario final PETIC - Dan TechSeminario final PETIC - Dan Tech
Seminario final PETIC - Dan Tech
 
TDC2018FLN | Trilha Arquitetura - Architecting for Resilience
TDC2018FLN | Trilha Arquitetura - Architecting for ResilienceTDC2018FLN | Trilha Arquitetura - Architecting for Resilience
TDC2018FLN | Trilha Arquitetura - Architecting for Resilience
 
Architecting For Resilience
Architecting For ResilienceArchitecting For Resilience
Architecting For Resilience
 

Construindo URA e Sistemas de Call Center com Asterisk