Actualização da Lista de Referências Bibliográficas Por João Paulo Pinto, Agosto de 2014 www.cltservices.net

1. OPERAÇÕES LEAN – João Paulo Pinto
Referências Bibliográficas
REFERÊNCIAS BIBLIOGRÁFICAS
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ARTHUR, J., 2007. Lean six sigma demystified. McGraw Hill – Publishing Company
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COVEY, S.R., 1989. The seven habits of highly effective people. Free Press, New York.
COWLEY, M. e DOMB, E., 1997. Beyond strategic vision: effective corporate action with hoshin planning. Elsevier.
DEBUSK G e DEBUSK C. 2011, Combining the Hoshin Kanri with the Balanced Scorecard to Achieve Breakthrough
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DENNIS, P. e SHOOK, J.F.R.W., 2007. Lean production simplified: a plain language guide to the world's most powerful
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DIMANCESCU, D., HINES, P., e RICH, N., 1997. The Lean Enterprise: Designing and Managing Strategic Processes for
Customer-winning Performance. AMACOM Books.
DIRGO, R., 2005. Look forward beyond lean and Six Sigma: a self-perpetuating enterprise improvement method. J. Ross
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DYER, J.H., 1996. How Chrysler created an American keiretsu. HBR, Julho.
EARLL, M. et al., 2002. Lean enterprise value – insights from MIT’s lean aerospace initiative. Palgrave (USA).
EL-HAIK, B. e ROY, D.M., 2005. Service design for six sigma – a roadmap to consistent, high-quality service for any
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EMILIANI, B., 2003. Better Thinking, Better Results: Using the Power of Lean as a Total Business Solution. United
Kingdom: Lighting Source UK Ltd.
FORD, H., 1922. My life and work. Filiquariam Publishing.

2. OPERAÇÕES LEAN – João Paulo Pinto
Referências Bibliográficas
FRIEDMAN, T.L., 2005. The world is flat: a brief history of the twenty-first century. Farrar, Straus & Giroux.
GEORGE, M.L., 2003. Lean Six Sigma For Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and
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GEORGE, M.L. et al, 2005. The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for
Improving Process Quality, Speed, and Complexity. McGraw-Hill Publishing Company.
GERARD, A. e GOLDSTEIN, B., 2005. Going visual – using images to enhance productivity, decision making, and profits.
John Wiley and Sons, Inc.
GERSHON, P., 2004. Releasing Resources to the Front Line: Independent Review of Public Sector Efficiency. in
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GOLDRATT, E.M. e JEFF, C., 1984. The Goal: A Process of Ongoing Improvement. Great Barrington, MA, North River Press.
GRABAN, M., 2009. Lean Hospitals – improving quality, patient safety, and employee satisfaction. Productivity Press.
GROOTE, Y., 2006. SMED reduces changeover times. Food Engineering & Ingredients, 31(4), 32-34.
GROSS, J.M. e McINNIS, K.R., 2003. Kanban made simple: demystifying and applying Toyota's legendary manufacturing
process. AMACOM.
HARADA T e BODEK N, 2012. The Harada method – the spirit of self-reliance. PCS Press.
HARMON, P., 2003. Business process change: a manager's guide to improving, redesigning, and automating processes.
Morgan Kaufmann.
HENDERSON, B. e LARCO, J., 2003. Lean Transformation: How to Change Your Business into a Lean Enterprise.
Richmond, Virginia: The Oaklea Press.
HINES, P., HOLWEG, M. e RICH, N., 2004. Learning to evolve: a review of contemporary lean thinking. International
Journal of Operations and Production Management, Vol. 24, Issue 10.
HIRANO, H., 1995. Five pillars of the visual workplace: the sourcebook for 5s implementation. Productivity Press.
HIRANO, H., 2009. JIT implementation manual – the complete guide to just-in-time manufacturing. Vol. 3, 2ª edição –
Flow manufacturing – multi-process operations and kanban. CRC Press.
HOPP, W. e SPEARMAN, W., 2003. To pull or not to pull, what is the question? Factory Physics Inc, Texas USA.
HUTCHINS, D., 2008. Hoshin kanri – the strategic approach to continuous improvement. Gower Publishing Limited.
IMAI, M., 1986. Kaizen – the key to Japan’s competitive success. McGraw-Hill Publishing Company.
IMAI, M., 1997. Gemba kaizen – the key to Japan’s competitive success. McGraw-Hill Publishing Company.
IMAI M, 2012. Gemba Kaizen: A Common-sense Approach to a Continuous Improvement Strategy (II Edição). McGraw-
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INMAN, R.A., 1993. Inventory is the flower of all evil. Production and inventory management, Vol. 34 No.4.
ISHIKA,WA K., 1976. Guide to Quality Control. Asian Productivity Organisation, Tokyo.
JACKSON, T.L., 2006. Hoshin Kanri for the Lean Enterprise – developing competitive capabilities and managing profit.
Productivity Press.
JONES, D.T., 2004. Lean beyond manufacturing. Ver em: www.leanuk.org (consultado em Dezembro de 2004).
JONES, D.T., 2006. Heijunka: Leveling Production. Manufacturing Engineering, 137 (2).
KIM, W.C. e MAUBORGNE, R., 2005. Blue ocean strategy: how to create uncontested market space and make the
competition irrelevant. Harvard Business Press.
KITANO, 1997. Toyota production system – one-by-one confirmation. Lean Manufacturing Conference, University of
Kentucky.
KOENIGSAECKER G, 2012. Leading the Lean Enterprise Transformation (2nd Edition). Productivity press.
KONDO, Y., 1998. Hoshin kanri – a participative way of quality management in Japan. The TQM Magazine V10.
KRAJEWSKI, L.H. e RITZMAN, L.P., 2005. Operations management: processes and value chains. Pearson Prentice Hall.
LANDER, E. e LIKER, J.K., 2007. The Toyota Production System and art: making highly customized and creative products
the Toyota way. International Journal of Production Research, 45(16).
LIKER JK e MEIER D, 2004. The Toyota way, 14 management principles the greatest manufacturer. McGraw-Hill.

3. OPERAÇÕES LEAN – João Paulo Pinto
Referências Bibliográficas
LIKER, J.K. e MEIER, D., 2006. The Toyota way fieldbook. McGraw-Hill.
LIKER, J.K. e MEIER, D., 2007. Toyota talent. McGraw-Hill.
LOCHER, D., 2008. Value stream mapping the development process: a how-to guide for streamlining time to market.
Taylor & Francis Group, LLC.
LUYSTER, T. e TAPPING, D., 2006. Creating your lean future state: how to move from seeing to doing. Productivity Press.
MANN, D., 2005. Creating a lean culture: tools to sustain lean conversions. Productivity Press.
MARTIN, J.W., 2009. Lean six sigma for the office. CRC Press – Taylor & Francis Group.
MAURER R, 2012. The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time. McGraw-Hill.
MCCARTHY, D. e RICH, N., 2004. Lean TPM: a blue print for change. Elsevier Ltd.
MILLER J et al, 2013. Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the
Gains. McGraw-Hill Professional.
MILLER, T., 2002. Hierarchical operations and supply chain planning. Springer-Verlag London Limited.
MILTENBURG, J., 2001. One-piece flow manufacturing on U-shaped production lines: A tutorial. IIE Transactions, 33(4),
303-321.
MOORE, R., 2002. Making common sense common practice – models for manufacturing excellence. Butterworth-
Heinemann.
MORGAN, J., 2005. Creating lean organizations. Productivity Press.
NASH, M.A. e POLING, S.R., 2008. Mapping the total value stream – a comprehensive guide for production and
transactional processes. Taylor & Francis Group, LLC.
OHNO, T., 1988. The Toyota production system: beyond large scale-production. Productivity Press.
ONSMAN, H., 2004. Making a start with continuous improvement. Manufacturers' Monthly, Novembro.
ORTIZ, C.A., 2006. Kaizen Assembly – designing, constructing, and managing a lean assembly line. CRC Press - Taylor &
Francis Group.
PLENERT, G., 2007. Reinventing lean – introducing lean management into the supply chain. Butterworth-Heinemann.
PINTO, J.P.O., 2006. Gestão de operações na indústria e serviços. Edições Lidel.
PINTO, J.P.O., 2009. Pensamento lean – a filosofia das organizações vencedoras. Edições Lidel.
PINTO, J.P.O., 2013. Manutenção Lean. Edições Lidel.
PORTER, L. e BARKER, B., 2005. Using Lean Principles to Increase the Efficiency of Service Delivery in the Public Sector.
Oakland Consulting PLC, March.
PRODUCTIVITY PRESS, 2002. Kanban for the shop floor.
PRODUCTIVITY PRESS, 2003. Pull production for the shop floor.
RADNOR, Z. et al., 2006. Evaluation of the lean approach to business management and its use in the public sector.
Scottish Executive Social Research.
ROTHER, M. e SHOOK, J., 1999. Learning to see: value stream mapping to create value and eliminate muda. Lean
Enterprise Institute.
ROTHER M, 2009. Toyota kata - managing people for improvement, adaptiveness and superior results. McGraw-Hill.
RUFFA, S.A., 2008. Going lean: how the best companies apply lean manufacturing principles to shatter uncertainty, drive
innovation, and maximize profits. AMACOM (USA).
SARKAR, D., 2007. Lean for service organizations and offices: a holistic approach for achieving operational excellence
and improvements. American Society for Quality (USA).
SHINGO, S., 1985. A revolution in manufacturing: the SMED system. Productivity Press.
SHINGO, S., 1981. Study of Toyota Production System – from an industrial engineering viewpoint. Productivity Press.
SHOOK, J. e ROTHER, M., 1998. Learning to see. Brookline, MA: Lean Enterprise Institute.
SHOOK J., 2008. Managing to learn using the A3 management process. Lean Enterprises Institute Inc.
SINGH, R., 1998. Lean manufacturing: changing paradigms in product manufacturing, design and supply. The 3rd
International Conference on Quality Management.

4. OPERAÇÕES LEAN – João Paulo Pinto
Referências Bibliográficas
SLACK, R.A., 1998. The application of lean principles to the military aerospace product development process. PhD
Thesis. Massachusetts Institute of Technology, Cambridge, USA.
SLACK, N., CHAMBERS, S. e JOHNSTON, R., 2004. Operations Management. FT/Prentice Hall.
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for Designing, Operating, and Improving Activities, Activity--Connections, and Flow-Paths. PhD Thesis, Harvard
University.
SMITH, M., 2007. Hoshin planning: vision-driven leadership for breakthrough improvement. Industry Week.
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STEVENSON, W.J., 2012. Operations management. McGraw-Hill International Edition.
STEWART, T.A. e RAMAN, A.P., 2007. Lessons from Toyota’s long drive. HBR, 85(7/8).
SUN, W., 2008. Lean changes mindsets. Industrial Engineer, 40(2).
THOMAZ M.F, 2012. Integrando o hoshin kanri com o balanced scorecard – o caso da ADRA. Comunidade Lean Thinking
(Projecto final da Pós-graduação em Lean Management).
TRENT, R.J., 2007. Supply Management: Creating the Next Source of Competitive Advantage. J. Ross Publishing.
WEDGWOOD I., 2006. Lean Sigma: A Practitioner's Guide. New Jersey, Prentice Hall.
WINCEL, J.P., 2004. Lean Supply Chain Management – A Handbook For Stategic Procurement. Productivity Press.
WITCHER, B. e BUTTERWORTH, R., 2000. Hoshin Kanri at Hewlett-Packard. Journal of General Management, V25, N4.
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WOMACK, J.P. e JONES, D.T., 1996 (2003). Lean thinking. Simon & Schuster.
WOMACK, J.P. e JONES, D.T., 2005. Lean solutions. Free Press.
WOMACK, J.P. e JONES, D.T., 2005. Lean consumption. HBR, Março.
WYSOCKI, B., 2004. Industrial strength: to fix health care, hospitals take tips from factory floor; adopting Toyota
techniques can cut costs, wait times. Wall Street Journal, 9th April, New York.
ZILSTRA, K.D., 2006. Lean distribution – applying lean manufacturing to distribution, logistics and supply chain. John
Wiley and Sons.
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