10

1. VOCABULARY
FEATURES/ BENEFITS
Características / Benefícios
ESP 10 – Boticário

2. 1 – ALCOHOL FREE
It doesn’t irritate the skin
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3. 2 – DUAL PHASE
It removes all make-up
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4. 3 – OIL FREE
It doesn’t let the skin oily
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5. 4 – RETRACTABLE
It’s more practical
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6. 5 – WATER PROOF
It doesn’t smudge nor run
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7. 6 – HIGH DEFINITION
It provides a perfect ending
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8. VOCABULARY
SALES TECHNIQUES
Técnicas de Vendas
ESP 10 – Boticário

9. 1 – PRÉ-SALES PREPARATION
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10. 2 – OPENING
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11. 3 – APPROACHING
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12. 4 – DEMONSTRATION
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13. 5 – NEGOTIATION
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14. 6 – CLOSING
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15. 7 – CROSS-SALE / UP-SALE
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