1. Exchange 2010Technical Overview Carlos Eduardo de Siqueira MCT, MCITP – Exchange 2007/2010, MCSE+M 2000/2003 Senior Technical Consultant HP Enterprise Services carlos.siqueira@hp.com +55 11 4399-6402

2. “Sales needs to easily connect with customers while on the road” - VP of Sales “We need to deliver secure and compliant communications tools” - CIO Strategic Business Challenges LoweringIT Costs Increasing Productivity Managing Risk “I need to reduce hardware costs and operational overhead” - IT Manager “How do I balance these needs in a changing workplace?” 2

4. Protect Communications

5. Advanced Security

6. Manage Inbox Overload

7. Enhance Voice Mail

8. Collaborate Effectively

9. Continuous Availability

10. Simplify Administration

11. Deployment FlexibilityOptimize for Software + Services 3

13. Online mailbox moves keep users connected

14. Role-based administration and user self-service

15. Web-based management and remote PowerShell

16. Choice of storage from SAN to low-cost DAS

17. Modular server roles ease deployment Flexible and Reliable Flexibility to tailor deployment based on your unique needs and a simplified way to keep e-mail continuously available Continuous Availability Simplify Administration Deployment Flexibility 4

18. Continuous Availability Simplify mailbox resiliency with new unified solution for High Availability, Backup, and Disaster Recovery San Jose New York Mailbox Server Mailbox Server Mailbox Server Replicate databases to remote datacenter DB1 DB1 DB1 Recover quickly from disk and database failures DB2 DB2 DB2 DB3 DB3 DB3 DB4 DB4 DB4 DB5 DB5 DB5 Evolution of Continuous Replication technology Provides full redundancy of Exchange roles on as few as two servers Reduce backup frequency through up to 16 replicas of each database Can be deployed on a range of storage options 5

19. Continuous Availability Keep your users productive during mailbox moves and maintenance Users remain online while their mailboxes are moved between servers Sending messages Receiving messages Accessing entire mailbox Administrators can perform migration and maintenance during regular hours E-mail Client Client Access Server 6 Mailbox Server 1 Mailbox Server 2

20. Delegate specific tasks to specialist users with role-based administration Human Resources Compliance Officer Help Desk Staff Simplify Administration Conduct multi-mailbox searches for e-Discovery Update employee information in company directory Manage mailbox quotas 7

21. Simplify Administration Lower support costs through new user self-service options Track the Status of Sent Messages Create and Manage Distribution Groups 8

22. Deployment Flexibility Select from a range of storage enabled by scalability and performance enhancements Direct Attached w/ SATA Disks Storage Area Network (SAN) Direct Attached w/ SAS Disks JBOD SATA(RAID-less) Continual platform innovation yields over 70% reduction in disk I/O Disk I/O patterns optimized for better hardware utilization Resilience against corruption through automated page-level repairs 9

23. Deployment Flexibility Ease deployment and reduce installation time with flexible server roles Enterprise Network Phone system (PBX or VOIP) Hub Transport Routing and policy Edge Transport Routing and AV/AS External SMTPservers Unified Messaging Voice mail and voice access Mailbox Storage of mailbox items Mobile phone Client Access Client connectivity Web services Web browser Outlook (remote user) Line of business application 10 Outlook (local user)

25. MailTips help avoid undelivered/misdirected e-mail

26. Text preview of voice mail messages for faster triage

27. Customizable call handling rules and menu options

28. Full featured experience across all “three screens”

29. Federation of Free/Busy details with partnersAnywhere Access Help users get more done with the freedom to securely access their communications from virtually any platform, browser, or device Manage Inbox Overload Enhance Voice Mail Collaborate Effectively 11

30. Manage Inbox Overload Easily organize and communicate with enhanced conversation view and integrated IM Conversation View Instant Messaging Ignore Conversation 12

31. Manage Inbox Overload Help reduce unnecessary and undeliverable e-mail through new sender MailTips MailTips in Outlook 2010 MailTips in Outlook Web App 13

32. Enhance Voice Mail Quickly triage and take action on messages with Voice Mail Preview Audio playback Contextual Contact Actions Text Preview of Voice Mail 14

33. Enhance Voice Mail Create custom voice mail menus and call answer rules to give callers the right priority Defining a Custom Voice Mail Menu Managing Call Answer Rules 15

34. A familiar and rich Outlook experience across clients, devices, and platforms Mobile Web Desktop Collaborate Effectively 16

35. Collaborate Effectively Ease collaboration by federating calendar details with external business partners External Contact Free/Busy Information 17

37. Granular retention and legal hold policies

38. Array of Informational Protection and Control tools

39. Automate Rights Management policies in Transport

40. Multiple antivirus scanning engines with Forefront

41. Choice of service or on-premises protectionProtection and Compliance Simplify and automate the process of protecting your organization’s communications and meeting regulatory requirements E-mail Archiving Protect Communications Advanced Security 18

42. E-mail Archiving Set granular per item retention policies and capture all edits and deletions with legal hold Apply Move and Delete Policies to Individual Messages Policies Applied to All E-mail Within a Folder Retention Policy and Expiry Details 19

44. Support for scanning of attachments and searching of protected e-mail

45. “Do Not Forward” policies available by default

46. Information protection across PC, Web, and mobile deviceTransport Protection Rule 20

47. Advanced Security Prevent malicious software and spam from entering into the messaging environment On-Premises Software Hosted Service Internet SMTP Hub Transport Server Mailbox Server Client Access Server Antivirus and anti-spam protection for Exchange 2010 Server Roles Multiple scan engines throughout the corporate infrastructure Tight integration with Exchange maximizes availability and performance Easy-to-use admin console for central configuration and operation 21

48. Optimized for Software + Services Deliver powerful productivity tools to your users, in a way that best fits your business or technology needs COEXISTENCE On-Premises Cloud Service PC PHONE WEB Consistent User Experience 22

49. Lower IT costs with a Flexible and Reliablemessaging platform Increase productivity through AnywhereAccessto business communications Bettermanage risk by safeguarding your business with Protection and Compliance 23

50. © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 24