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Business and IT Transformation Suite
iServer is a comprehensive enterprise repository for governance, collaboration and
analysis.
It offers out the box support for a number of industry best practices, standards and
methods.
Recognized for “providing thought leadership prebuilt into the products"
Background
28 Countries
410
Customers
92%
Customers
Retained
5/5 Product
Strategy
Scoring*
30% Annual
customer base
growth
* Forrester Wave 2015
Our Corporate Vision for Business and IT
Transformation
6 Core Business and IT Management
Domains
De-facto Standards and Frameworks
Accelerate Change
Domains and Standards are Converging
6 Core Domains Supported by One Common
Platform
ERP
Process
Management
Governance
Risk &
Compliance
Enterprise
Architecture
Business
Process
Analysis
TOGAF
COBIT
ASAP*
LEAN
BPMN
IT Portfolio
Management
Project
Portfolio
Management
PRINCE 2
PMBoK*
APM
TPM
IT4IT
ITIL
ENTERPRISE CHALLENGES
Identifying and understanding enterprise challenges and complexity
Changes are complex across the Enterprise
Disorganised silos of Enterprise Content
Disparate teams with Interrelated Content
Lack of Business visibility
Diverse content ownership and approval
Globally Connected Teams
CHALLENGES
Enterprise Challenges
ANALYZE, TRANSFORM
• Manage Change
• Assess Impact
• Reduce Complex processes
• Report and Analyse
MANAGE, GOVERN
• Centralize Information
• Customize to your Enterprise
• Enforce Frameworks & Standards
• Organise Business/IT data
ENTERPRISE REPOSITORY
SHARE
• Embed Content
• Connect Teams
• Transfer Knowledge
• Socialise Change
=
Enterprise Challenges
Internal and External Influences
Three common business scenarios that influence the complexity of an organization
Mergers & Acquisitions Technology Disruption Business Disruption
Examples include:
Digitalization
Cloud Enablement
Big Data
Mobile and Social Media
Regulation, Legislation &
Compliance
Business Objectives
include:
Increase Market Share
Economies of Scale
Vertical/ Horizontal
Integration
ENTERPRISE REPOSITORY
Decision support by embedding a repository, capturing and interrelating enterprise building blocks
Enterprise Repository
SupportingInformation
ArchitectureRepository
What is an Enterprise Repository?
An Enterprise Repository consists of:
• An Architecture repository including
solutions, portfolios, requirements
and architectural designs
• Supporting external information
such as standards and frameworks,
reference models and an
independent architecture board
Architecture
Repository
Solution
Repository
Requirements
Repository
Standards &
Frameworks
Reference
Architectures
Centres of
Excellence (CoE’s)
Business Elements:
Core Information Stored in an Enterprise Repository
Enterprise Repositories store a range of business and technology information, including;
…as well as meta-data and relationships for each of these elements.
Technical Elements:
…But this Information needs Context
• Complexity increases as a result of
interrelationships and dependencies, and as
the volume of information increases. External
influences also influence complexity.
• Understanding the interrelationships between
the business and technical landscapes is
required to analyse the impact of change
• Tool support (an Enterprise Repository) is
required to manage and maintain this
complexity
Support Structures for an Enterprise Repository
A successful enterprise repository requires support structures
A supporting culture
Management and leader support
Integrated processes and functions
INSIGHTS, OPPORTUNITIES
AND SOLUTIONS
Use the repository to identify and understand issues, seek opportunities and solutions
Scenario: Mergers and Acquisitions
Mergers & Acquisitions
1. Increase Market Share
2. Economies of Scale
3. Vertical/ Horizontal
Integration
Context
• Amalgamation of two or more organizations
• May or may not be in the same line of business or
offering the same products and services
Potential Business
Impact
Potential Technical
Impact
Insights,
Opportunities &
Solution
• Duplication and redundancy of services,
capabilities
• Misaligned processes, goals and objectives
• Integration and synchronization requirements of
systems
• Redundant systems and applications
• Map organizations to a common baseline point of
reference
• Gap and redundancy analysis of services,
processes, capabilities etc.
• Rationalization
Repository Support for M&A
Mergers and Acquisitions can represent a large change to organizations as services and processes are
amalgamated, integrated and rationalized
Example Approach
• Identify the level of analysis to focus on, for example capabilities, processes or technology
• Map each organization to a common reference model (based on level of analysis), identifying gaps
and overlaps
• Document consolidated reference model with selected target organization
Enterprise Repository Tools
Meta-Data
Management
Diagramming Catalogues
Central
Repository
Roadmaps
Repository Support for M&A
Scenario: Business and Technology Disruption
Technology Disruption
• Digitalization
• Cloud Enablement
• Big Data
• Mobile
• Social Media
Business Disruption
• Regulation
• Legislation
• Compliance
• Market Trends
Context
Potential Business
Impact
Potential Technical
Impact
Insights,
Opportunities &
Solution
• New or existing technologies that impact the way the
business is run, the way products or services are
offered or the way customers are serviced.
• Regulations and legislation that constrain the
business and operations.
• Required change to business model
• Disrupting processes and service channels
• Incompatible legacy systems
• Demand for real time processes and reporting
• Mobile and touch first
• Asses the organizational impact of new regulation
and technologies early
• De-couple systems and technology from operations
and the business model (service-based architecture)
Repository Support for Technology Disruption
Technology disruption represents an external influence on business strategy and operations
Examples
• Digitalization
• Cloud Enablement
• Big Data
• Mobile and Social Media
Approaches
• Top-Down analysis focussing on Business Capabilities or Project Portfolios
• Bottom-Up analysis focussing on Business Processes or Application landscape
Enterprise Repository Tools
Meta-Data
Management
Impact
Analysis
Catalogues Roadmaps
Online
Portal
Central
Repository
Business
Intelligence
Explaining Techniques for Managing Disruption
Function/
Capability
Process
Understanding disruption at
different levels (domains) of
analysis is important.
Programs may be focussed on
maturating or changing
capabilities.
Projects may be initiated to
change applications or
processes
Technology
Program/
Project
Requirements
Application/
Data
Understand the Impact of Project Portfolios
Example:
• Digitalize Human Resource
Operations
Question
• What is the organizational
impact of a program?
Approach
• Project focussed top-
down
Program/ Project
Identify and Analyse Impacted Capabilities
Question
• What business
capabilities are impacted
by change?
• Which critical capabilities
are not ‘future-proof’?
Approach
• Business focussed top-
down approach to assess
impact on- and agility of
capabilities
Function/ Capability
Investigate Processes Impacted
Question
• How will operational
processes be impacted by
disruption?
Approach
• Business focussed bottom-up
approach to identify target
state process
Process
Impact on Application Landscape
Question
• Which applications are
redundant and which
applications are
changing?
Approach
• Technology focussed
top-down approach to
analyse the business
and technology fit of the
application landscape
Application/ Data
Repository Support for Regulation and Compliance
Approach
• Document regulatory requirements and measures, relate them in an organization context
• Report and generate compliance document for efficient compliance audit
Enterprise Repository Tools
Meta-Data
Management
Impact
Analysis
Online
Portal
Central
Repository
Hierarchy
Views
Document
Generation
PLANNING AND ROADMAPS
Acting on Insights, implementing solutions and managing change
Roadmapping: Project Capability Impact
Planning and road-
mapping change
initiatives to
understand the
impact on capabilities
over time.
Roadmapping: Enterprise Application Roadmap
A ‘one page’ enterprise
level roadmap provides
leaders with a single view
of change including the
baseline and target
states
Heatmap critical
applications, as well as
their business and
technical fit.
Roadmapping: Application Landscape Impact
Analyze the
change of the
Application or
Technology
Landscapes over
time
Roadmapping: Application Lifecycle Management
View application phases
over time to understand
stats and support
BUSINESS BENEFITS
Qualifying the business benefits of EA repository based planning
Strategic Alignment
Aligning projects and change
to the business strategy is
important to ensure return
on investment (ROI) and
efficient resource allocation
A single view showing
project prioritization, project
roadmap and alignment with
the value chain
Understanding the Impact of Change
Understanding the impact of
change is a key capability of
change management
The analysis looking at projects
or work packages, and their
relationships (impact) to
capabilities, outcomes and
goals, or locations
Functional Benefits of an Enterprise Repository
Change Impact
Analysis
Multiple Levels
of Analysis
Support Multiple
Viewpoints
Collaborate & Share
Analyze & Transform
Manage & Govern
Resource
Allocation
Collaboration
Accelerated
Design
Standardization
& Consistency
Governance &
Compliance
Increased User
Productivity
Targeted
Analytics &
Reporting
Dependency
Management
Concurrency
Support
End-to-End
Strategic View
Business Outcomes for Leaders
Bridging Organization Silos
Enabling an Agile Organization
Providing Decision Support
White Papers PostersStarter Packs
with Visio Templates
ArchiMate 3.0
TOGAF 9.1
IT4IT
Pick up your free USB key with resources!
Resources
Business and IT Transformation Suite
Thank You!
Q & A
Enterprise Repository support for Insights & Solutions
An Enterprise Repository ‘toolbox’ contains tools that supports insights, opportunities and solutions:
Meta-Data
Management
Relationship
Traceability
Diagramming
Impact
Analysis
Catalogues
Roadmaps
Online
Portal
Hierarchy
Views
Document
Generation
Data Import
Business
Intelligence
Central
Repository

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Transformação Digital de TI com EA

  • 1. Business and IT Transformation Suite
  • 2. iServer is a comprehensive enterprise repository for governance, collaboration and analysis. It offers out the box support for a number of industry best practices, standards and methods. Recognized for “providing thought leadership prebuilt into the products" Background 28 Countries 410 Customers 92% Customers Retained 5/5 Product Strategy Scoring* 30% Annual customer base growth * Forrester Wave 2015
  • 3. Our Corporate Vision for Business and IT Transformation 6 Core Business and IT Management Domains De-facto Standards and Frameworks Accelerate Change Domains and Standards are Converging 6 Core Domains Supported by One Common Platform ERP Process Management Governance Risk & Compliance Enterprise Architecture Business Process Analysis TOGAF COBIT ASAP* LEAN BPMN IT Portfolio Management Project Portfolio Management PRINCE 2 PMBoK* APM TPM IT4IT ITIL
  • 4. ENTERPRISE CHALLENGES Identifying and understanding enterprise challenges and complexity
  • 5. Changes are complex across the Enterprise Disorganised silos of Enterprise Content Disparate teams with Interrelated Content Lack of Business visibility Diverse content ownership and approval Globally Connected Teams CHALLENGES Enterprise Challenges
  • 6. ANALYZE, TRANSFORM • Manage Change • Assess Impact • Reduce Complex processes • Report and Analyse MANAGE, GOVERN • Centralize Information • Customize to your Enterprise • Enforce Frameworks & Standards • Organise Business/IT data ENTERPRISE REPOSITORY SHARE • Embed Content • Connect Teams • Transfer Knowledge • Socialise Change = Enterprise Challenges
  • 7. Internal and External Influences Three common business scenarios that influence the complexity of an organization Mergers & Acquisitions Technology Disruption Business Disruption Examples include: Digitalization Cloud Enablement Big Data Mobile and Social Media Regulation, Legislation & Compliance Business Objectives include: Increase Market Share Economies of Scale Vertical/ Horizontal Integration
  • 8. ENTERPRISE REPOSITORY Decision support by embedding a repository, capturing and interrelating enterprise building blocks
  • 9. Enterprise Repository SupportingInformation ArchitectureRepository What is an Enterprise Repository? An Enterprise Repository consists of: • An Architecture repository including solutions, portfolios, requirements and architectural designs • Supporting external information such as standards and frameworks, reference models and an independent architecture board Architecture Repository Solution Repository Requirements Repository Standards & Frameworks Reference Architectures Centres of Excellence (CoE’s)
  • 10. Business Elements: Core Information Stored in an Enterprise Repository Enterprise Repositories store a range of business and technology information, including; …as well as meta-data and relationships for each of these elements. Technical Elements:
  • 11. …But this Information needs Context • Complexity increases as a result of interrelationships and dependencies, and as the volume of information increases. External influences also influence complexity. • Understanding the interrelationships between the business and technical landscapes is required to analyse the impact of change • Tool support (an Enterprise Repository) is required to manage and maintain this complexity
  • 12. Support Structures for an Enterprise Repository A successful enterprise repository requires support structures A supporting culture Management and leader support Integrated processes and functions
  • 13. INSIGHTS, OPPORTUNITIES AND SOLUTIONS Use the repository to identify and understand issues, seek opportunities and solutions
  • 14. Scenario: Mergers and Acquisitions Mergers & Acquisitions 1. Increase Market Share 2. Economies of Scale 3. Vertical/ Horizontal Integration Context • Amalgamation of two or more organizations • May or may not be in the same line of business or offering the same products and services Potential Business Impact Potential Technical Impact Insights, Opportunities & Solution • Duplication and redundancy of services, capabilities • Misaligned processes, goals and objectives • Integration and synchronization requirements of systems • Redundant systems and applications • Map organizations to a common baseline point of reference • Gap and redundancy analysis of services, processes, capabilities etc. • Rationalization
  • 15. Repository Support for M&A Mergers and Acquisitions can represent a large change to organizations as services and processes are amalgamated, integrated and rationalized Example Approach • Identify the level of analysis to focus on, for example capabilities, processes or technology • Map each organization to a common reference model (based on level of analysis), identifying gaps and overlaps • Document consolidated reference model with selected target organization Enterprise Repository Tools Meta-Data Management Diagramming Catalogues Central Repository Roadmaps
  • 17. Scenario: Business and Technology Disruption Technology Disruption • Digitalization • Cloud Enablement • Big Data • Mobile • Social Media Business Disruption • Regulation • Legislation • Compliance • Market Trends Context Potential Business Impact Potential Technical Impact Insights, Opportunities & Solution • New or existing technologies that impact the way the business is run, the way products or services are offered or the way customers are serviced. • Regulations and legislation that constrain the business and operations. • Required change to business model • Disrupting processes and service channels • Incompatible legacy systems • Demand for real time processes and reporting • Mobile and touch first • Asses the organizational impact of new regulation and technologies early • De-couple systems and technology from operations and the business model (service-based architecture)
  • 18. Repository Support for Technology Disruption Technology disruption represents an external influence on business strategy and operations Examples • Digitalization • Cloud Enablement • Big Data • Mobile and Social Media Approaches • Top-Down analysis focussing on Business Capabilities or Project Portfolios • Bottom-Up analysis focussing on Business Processes or Application landscape Enterprise Repository Tools Meta-Data Management Impact Analysis Catalogues Roadmaps Online Portal Central Repository Business Intelligence
  • 19. Explaining Techniques for Managing Disruption Function/ Capability Process Understanding disruption at different levels (domains) of analysis is important. Programs may be focussed on maturating or changing capabilities. Projects may be initiated to change applications or processes Technology Program/ Project Requirements Application/ Data
  • 20. Understand the Impact of Project Portfolios Example: • Digitalize Human Resource Operations Question • What is the organizational impact of a program? Approach • Project focussed top- down Program/ Project
  • 21. Identify and Analyse Impacted Capabilities Question • What business capabilities are impacted by change? • Which critical capabilities are not ‘future-proof’? Approach • Business focussed top- down approach to assess impact on- and agility of capabilities Function/ Capability
  • 22. Investigate Processes Impacted Question • How will operational processes be impacted by disruption? Approach • Business focussed bottom-up approach to identify target state process Process
  • 23. Impact on Application Landscape Question • Which applications are redundant and which applications are changing? Approach • Technology focussed top-down approach to analyse the business and technology fit of the application landscape Application/ Data
  • 24. Repository Support for Regulation and Compliance Approach • Document regulatory requirements and measures, relate them in an organization context • Report and generate compliance document for efficient compliance audit Enterprise Repository Tools Meta-Data Management Impact Analysis Online Portal Central Repository Hierarchy Views Document Generation
  • 25. PLANNING AND ROADMAPS Acting on Insights, implementing solutions and managing change
  • 26. Roadmapping: Project Capability Impact Planning and road- mapping change initiatives to understand the impact on capabilities over time.
  • 27. Roadmapping: Enterprise Application Roadmap A ‘one page’ enterprise level roadmap provides leaders with a single view of change including the baseline and target states Heatmap critical applications, as well as their business and technical fit.
  • 28. Roadmapping: Application Landscape Impact Analyze the change of the Application or Technology Landscapes over time
  • 29. Roadmapping: Application Lifecycle Management View application phases over time to understand stats and support
  • 30. BUSINESS BENEFITS Qualifying the business benefits of EA repository based planning
  • 31. Strategic Alignment Aligning projects and change to the business strategy is important to ensure return on investment (ROI) and efficient resource allocation A single view showing project prioritization, project roadmap and alignment with the value chain
  • 32. Understanding the Impact of Change Understanding the impact of change is a key capability of change management The analysis looking at projects or work packages, and their relationships (impact) to capabilities, outcomes and goals, or locations
  • 33. Functional Benefits of an Enterprise Repository Change Impact Analysis Multiple Levels of Analysis Support Multiple Viewpoints Collaborate & Share Analyze & Transform Manage & Govern Resource Allocation Collaboration Accelerated Design Standardization & Consistency Governance & Compliance Increased User Productivity Targeted Analytics & Reporting Dependency Management Concurrency Support End-to-End Strategic View
  • 34. Business Outcomes for Leaders Bridging Organization Silos Enabling an Agile Organization Providing Decision Support
  • 35. White Papers PostersStarter Packs with Visio Templates ArchiMate 3.0 TOGAF 9.1 IT4IT Pick up your free USB key with resources!
  • 37. Business and IT Transformation Suite Thank You!
  • 38. Q & A
  • 39. Enterprise Repository support for Insights & Solutions An Enterprise Repository ‘toolbox’ contains tools that supports insights, opportunities and solutions: Meta-Data Management Relationship Traceability Diagramming Impact Analysis Catalogues Roadmaps Online Portal Hierarchy Views Document Generation Data Import Business Intelligence Central Repository