Metodologias e
Palestrante:             Práticas para
Walfrido Brito
Pinheiro, MSc          Construção de um
e-mail:

wbri...
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Este workshop destina-se a apresentar os conceitos da Gestão de Desempenho com
aplicação da metodologia Strategic Activity System (SAS®), visando a
definição, implementação e gestão de um conjunto de indicadores que monitorem
adequadamente o desempenho do CSC.

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  1. 1. Metodologias e Palestrante: Práticas para Walfrido Brito Pinheiro, MSc Construção de um e-mail: wbritop@bi-it.com.br Modelo de Indicadores para gestão do CSC @ Copyright 2006 – Business Indicators (bi@bi-it.com.br)

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