2. 15th Years After…

3. Building a Solid Organization
→
Start up (privatization process);
→
→
→
Launched national coverage;
→
Acquired fixed license;
→
1998
2003
2004
1998
Public offering R$1.7 bi;
→
Intelig acquisition (~R$0.8bln)
Organic
Growth
Gross Revenues
(R$ Bln)
Novo Mercado migration;
→
ISE adherence;
→
First operator to launch data
services: SMS and MMS.
Long distance leadership;
→
3G launch;
→
Pioneer on GSM technology;
→
2009
Atimus acquisition (~R$1.6bln).
2010
2013
Growth via
Acquisitions
27.8
2012
Customer base
EoP (Million)
1998
70.3
2012
→ Leadership on prepaid and advancing on
postpaid.
Accessing Capital Market
15,000 km fiber
optical backbone
5,500 km fiber
optical backhauling
→ >400,000 points of sale.
→ >11,800 employees.
→ Consolidated
2nd
player in value and volume.
→ >23,000 indirect jobs.
→ Building a robust fixed infrastructure.
→ Leadership in market net adds.
→ Recognized as the market
innovator.
3

4. Backed by High Level of Investments
Capex
FIBER INFRASTRUCTURE
FROM 0 TO 45.000 KM
OF WHICH ~10k KM BACKHAUL
(R$ Bln)
19,4%
19,6%
Organic as %
Net Rev.
17,7%
18,0%
17,1%
4.63
5,00
4,50
4,00
Acquisitions/
Licenses
3.54
1,60
3,50
3,00
3.76
0,38
0,87
2.77
0,12
2,50
2,00
1,50
Organic
2,67
2,84
3,03
3,39
2,65
+
CELL SITES
MORE THAN 13.6K
1,00
0,50
-
2009
2010
2011
2012
9M13
Focus on Infrastructure
(% of Organic Capex)
7%
Commercial
and Others
33%
Infrastructure
67%
2009
19%
7%
11%
+
FIBER TO THE SITE
MORE THAN 2.800 sites
81%
89%
93%
93%
2010
2011
2012
9M13
4

5. Resulting in Outstanding Market Position
Mobile is more convenient than Fixed…
Exploring an untapped market
Serving an unsatisfied demand
(R$/minute)
(Market Share of LD minutes)
(% of users using service in last 3 months)
94,1%
93,2%
73,2%
51,8%
50%
discount
2006
2007
2008
2009
2010
Mobile
2011
5,9%
2012
26,8% 48,3%
6,8%
53,5%
46,5%
50,1%
TIM
64
24
2011
49
2012
5
2010
dez/07 dez/08 dez/09 dez/10 dez/11 dez/12
Fixed
57
18
49,9%
Fixed Operators
Internet
SMS
Customer Base
Voices Services
Data Services
(Millions of line; Source: Anatel)
(Minutes; Source: TIM)
(% of data users over CB; Mln of users; Source: TIM)
70.3
69.4
51.0
Post
Paid
41.1
11,4
11,9
11,4
>50%
72.9
11,9
>170
129
136
145
148
27%
150
10,7
4%
59,6
60,3
60,8
61,0
32%
34%
XX%
22,1
23,1
24,5
21,3
5%
2012
1Q13
2Q13
3Q13 2016e
17,5
83
43,5
1,6
2009
29%
31%
116
10,3
34,6
72.2
10,9
54,8
Pre
Paid
71.2
2010
2011
2012
1Q13
Sources: Company estimates, Anatel, CETIC 13
2Q13
3Q13
2009 2010 2011 2012 1Q13 2Q13 3Q13 2016e
2,5
2009
2010
2011
5

6. Pure Mobile Paying Off: Strategic Check
Users’ Preference for Mobile
Low Fixed Broadband Quality
Entering in Data World Via Mobile
(%Households w/ mobile phones only)
( Brazil’s Average Speed; Source: Akamai)
(Mln users; Source: Anatel)
77,9 +18x
48,9%
56,3%
2Q13
52,5
2.4 Mbps
33,2
Mobile 11,4
2009
ANATEL: >50% of fixed broadband
connections are below 2Mbps
2012
14,6
Fixed
19
20,2
13,8
4,1
2009
2010
16,3
+77%
2011
2012
Net Revenues
EBITDA
(% YoY)
Aug/13
(% YoY; Not including assets sales; Mobile as TIM)
Fixed
Incumbents
-2,6%
-7,0%
-6,1%
3Q11
3Q12
3Q13
7,1%
6,9%
3Q12
3Q13
Fixed
Incumbents
3Q11
3Q11
-4,3%
-14,1%
3Q12
3Q13
3,9%
4,2%
3Q12
3Q13
11,7%
11,6%
Mobile
-6,2%
Mobile
3Q11
6

7. Looking Ahead

8. Data Wave Opportunities
61.3 Mln
Brazil`s Internet average
speed according to Akamai
60%
36.8 mln
R$ 80
R$ 70
5%
12%
18%
24%
R$ 50
R$ 40
R$ 30
R$ 20
R$ 10
44%
16.2 mln
Too
Expensive
Total Households
R$ 100
24%
8.8 mln
Lack of
(60%)
coverage
2%
R$ 150
32%
11.8 mln
Other
Does NOT
Possess
Internet
connection
R$ 200
53% of active connections
are below 2Mbps
1%
ADSL
VDSL
(40%)
1%
R$ 250
2.4 Mbps
2Q13
CABLE
FTTH
> R$ 250
40%
24.5 mln
39%
48%
59%
65%
71%
MBB
Possess
Internet
connection
Willingness to pay (% of Households)
Households which does
NOT possess
% of population who used the Internet in the last 3 months per social class
94%
Low usage not only in
households
47%
14%
A
Source: CETIC 13
80%
B
C
68 million people
don’t use the Internet
in class C, D, E.
DE
8

9. ...Concentrating in the Mobile Segment
Market Transformation
(Total Revenues - R$ Bln)
CAGR ’13-’16
118
120
112
104
Mobile: +3%
Mobile
(45%)
Data
(55%)
(50%)
(56%)
(57%)
(50%)
(44%)
(43%)
Data: +18%
Fixed: -2%
Data: +6%
2009
2011
2013
2016
Data Services Revenues Growth 2016 vs. 2013

>R$10 bln in Mobile (+62%)

>R$4 bln in Fixed (+18%)
9

10. Keeping Innovative Approach
Liberty Controle Express
 Pushing on Postpaid migration
 Payment via credit card
 TIM SIM blister for each
team.
 Increase Stickiness
~7x
jan/13
Young
Chip Torcedor
 Young segment positioning
 Member get member through
social network since 2010.
14 Teams alread
sponsored
sep/13
sep/12
VOICE
Nonstop
Innovation
+56%
sep/13
DATA
Recarga Troco
International LD
Infinity Web + SMS
TIM Music
 Talk unlimited on-net for
R$2 for 2 days.
 Capture extra “charge”.
 Leveraging on micro
recharge on physical
PoS.
 Up selling approach,
targeting only customer
base.




 Internet + unlimited SMS
on/off-net.
 Pay per day.
 Combining Web and
SMS offers.
 Cross selling WEB and
SMS .




US:R$0,20/min.
+ 8 countries: R$0,50/min
FMS initiative.
Capturing the unexplored
mobile international calls
market.
 Market attended Today
through fixed carries.
Unlimited download.
Pay R$0.50/day.
Over the top service.
Increase customer
stickiness.
 Network friendly.
 13 million songs already
downloaded.
10

11. And Resulting in Solid Growth
Smart/Web phone Penetration
Voice MOU
(% over total base of lines)
Innovative
Offers Driving
Growth and
Differentiation
(Minutes)
>170
>75%
150
136
52%
43%
2012
Jul 13
2012
2016e
3Q13
2016e
Data Users
VAS Revenue Growth
(% of Data Users in CB; million users)
(% of Mobile Services Gross Revenues; R$ Million)
>50%
34%
29%
VAS/Revs.
>40%
23%
21%
XX%
+15%
21.3
2012
3Q13
+XX%
+XX%
24.5
VAS
Gross
Revs.
2016e
2012
2013e
2016e
11

12. 2014 - 2016 Guidance
Guidance
R$ billion
18,8
2013-2016 CAGR:
Mid Single Digit Growth
Total Net Revenues
2012
2013e
2014e
2015e
2016e
R$ billion
5,0
2013-2016 CAGR:
Mid Single Digit Growth
EBITDA
2012
2013e
2014e
2015e
2016e
R$ billion
3.8
CAPEX
Infrastructure
Total CAPEX 2014-2016:
~R$11 billion*
3,2
Others/Licenses 0,5
2012
*Does not consider 4G licenses (700Mhz).
2013e
2014e
2015e
2016e
12

13. Appendix

14. Infrastructure Needed in the Data Arena
Backhauling
Evolution
Increased Coverage and Access Capacity
Fiber to the site / Mobile Broadband
Project Key to Data Growth
POP MW
POP MW
BSC-RNC Site
 LTE Ready.
82% urban
population
#NodeB / eNodeB
(3G + 4G)
 Targeting 38 cities in 2013,+100 cities till 2016.
 From 2-8 to +100 Mbps.
# new elements
95% urban
population
# BTS
(2G)
2013
2014
2015
2016
POP MW
Capex Evolution Towards Data
 Macro coverage fine tuning.
POP MW POP MW
% of total Capex
 Focus on IP infrastructure, caching, peering.
Fiber base
Infrastructure
2013
INTELIG
2009
ACQUISITION
FIBER TO THE
2013
AMAZON
2016
MASSIVE LD
BACKBONE
2014
LTE*
2015
3G
2016
2G
Small Cell Approach
# new elements
INTELIG 15,000KM
46,000 KM OF FIBER
BY YE13
65,000 KM OF FIBER
New Sites.
Including
Small Cell.
2012
2013e
 New backbone routes- Increasing resilience.
*Includes 2.5GHz RAN Sharing.
2014e
2015e
2016e
14

15. Where We Are: TIM 2013 Year-to-Date Results
Financial
9M13
YoY
R$ Million
Total Revenues
14,738
7.3%
− Service
12,359
2.1%
− VAS*
3,899
23.7%
− Handset
2,379
45.2%
EBITDA
3,708
3.4%
CAPEX
2,769
+16.8%
Operational
9M13
YoY
• Consistent financial and operational
results even amidst a different macro
scenario
• Continuous growth/acceleration on
postpaid, improving customer base
mix, ARPU evolution.
• Maintaining data services at double
digit growth, underscored by
smartphone sales and innovative
offers.
• Solid improvement on Network and
Quality indicators.
• Executing Fiber-to-the-Site (FTTS)
project and 3G/4G roll-out,
guaranteeing mobile broadband
acceleration.
Postpaid (mln users)
11.9
16.4%
MOU (min)
147
12.7%
• Strong efficiency: Industry benchmark
for SAC and bad debt.
R$ 18.4
-2.0%
• Strong savings on leased lines costs,
even with traffic double digit growth.
ARPU
Reported figures for TIM Part.
*Gross Mobile Service Revenues
15