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DAMONTRE N. PAMILTON
4150 Stathmore Street, San Antonio, Texas 78217 / Pamilton85@gmail.com / (213) 595-3885
EDUCATION & TRAINING
University of the Incarnate Word - 08/2009 to 05/2012 San Antonio, Texas
Bachelors of Arts in Psychology (Community Psychology concentration) Minor: Sociology; GPA: 3.3
Cypress Community College – 01/2007 – 06/2009 Cypress, California
45 Undergraduate degree hours
PROFESSIONAL EXPERIENCE
10/2014 – Current: Department of Family Protective Services San Antonio, Texas
Child Protective Services Forensic Investigator II
 Respond quickly in crisis situations that involve children in an abusive or neglectful situations
 Investigate allegations of child abuse and neglect and taking the necessary steps to protect children
 Interview people in the case such as the person who reports it, family members, doctors, nurses, and
others familiar with the family situation.
 Checking children for signs of abuse or neglect.
 Talking frankly and objectively with families about income, money management, sex abuse, and
personal relationships.
 Document all relevant and appropriate information
 Serving as liaison to social service agencies, schools, local law enforcement agencies, and attorneys.
 Work under constant deadlines that require prioritizing efforts and flexible work hours.
04/2012 – 07/2014 University of the Incarnate Word San Antonio, Texas
Admissions Counselor
 Increased enrollment in specific geographic territories for two academic calendar years through:
o Analysis of previous enrollment data to determine trends and identify areas of weakness and
areas inefficiency
o Analysis of admissions data to determine markets, as well as specific students, with the strongest
potential for enrollment.
o Creation and implementation of recruitment plans and strategy including overall enrollment
goals and individual goals
o Planning, organizing and representing the university at events for prospective students and their
families in Houston, Corpus Christi, Galveston, and North East San Antonio.
 Collaborated with faculty, staff, and administrators in the departments that involve admissions decisions
(Financial Aid, Residence Life, Career Services, Business Office…)
 Reviewed and maintained accurate student records, tracked student progress through the admissions
process, and admitted students.
 Counseled traditional and non-traditional students on degree plans and major selection
 Refined new hire processes, conducted new employee training, and, and supervised seven university
employees, in the tele-counseling program.

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03/2010 to 03/2012 San Antonio, Texas
Financial Aid Clerk (Work-Study Position)
 Assisted students with general information regarding their accounts
 Retrieved messages and returned phone calls
 Document filling and organization of files
 Maintained supplies by checking stock to determine inventory levels; anticipating requirements; placing
and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
 Packaged and mailed financial aid award letter
 Assisted with day-to-day office duties.
HONORS & AWARDS
 NCAA Division II Swimming All American Team2010
 Communities in School Mentor/Intern of the year2012
 United Way Volunteerof the year nominee 2012 (Night of a Thousand Stars)
 Dean’s List 2011 and 2012
COMMUNITY SERVICE
10/2009 to 05/2012
Communities in Schools Intern San Antonio, Texas
 100 community service hours for the internship; additional hours as a volunteer
 Organized activities and developed topic discussions for group meetings with students
 Co-facilitated weekly group discussions with students on various topics
 Mentored students in life skills
 Assisted students in crisis situations
 Assisted with various community outreach programs and overnight “At Risk Youth” retreats
 Tutored students in various subjects and assisted with class assignments
 Maintained strict confidentiality and safeguarded the students, families, & schools information
2008-2009, & 2011
Swim Team Captain
Cypress Community College, and at University of the Incarnate Word
 Lead and organize practices for a team of 15-50 athletes
 Motivating team members to meet personal and team goals
 Led the relay team to second place finish at the NCAA Championships
 As part of the national team, led the team to second place finish in the NCAA Championships
RELATED SKILLS
 Strong communication and organizational skills in time sensitive, high volume, heavy case load
environment where cultural sensitivity is critical
 Blackboard interface
 Microsoft CRM
 Microsoft Office

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 BannerWeb Production
 Some proficiency in American Sign Language and Spanish
References
Dr. Maria Felix-Ortiz (Associate Professor of Psychology-UIW) 210 364-9023
Heather Rodriguez (CollegeBoard Consultant) 210 262-1500
Andrea Cyterski-Acosta (Dean of Enrollment-UIW) 210 829-6005
Gustavo Gonzales (Communities in Schools Program Coordinator) 361 877-3203
Amy Carcanagues (Director of Financial Aid-UIW) 210 829-6008
Dr. Lawrence Scott (Guidance Counselor Burbank H.S) 210 683-2884