Course : Telecommunications in the Logistics

1. Justino Lourenço @ Univ. Lodz
November 2014

2. Presentation Index
Course Presentation;
Course roll-out;
Technology;
Future trends.

3. Course Presentation
Justino Lourenço
Lecturer / Researcher in the telco field
○jlourenco007@gmail.com
○http://pt.linkedin.com/in/justinolourenco/

4. Course roll-out
Tech issues applied to the logistics;
Build a team of up to two students;
Study and develop an innovative tech solution for logistics;
○Prepare a presentation report;
○Prepare a Poster for work presentation @ Friday.

5. Logistics ?
The science of planning, organizing and managing activities that provide goods or services. -- (MDC, LogLink / LogisticsWorld, 1997)

7. QR-Code

8. QR-Code features
QR code (Quick Response Code) is the trademark for a:
type of matrix barcode (or two-dimensional barcode)
first designed for the automotive industry
Can store:
URL;
String;
Login / Authentication.

9. QR-Code Applications
Ticketing;
URL forwarding (advertising);
Card visit info exchange;
Provide access to WLAN’s;
Code payments;
Encryption;
 Tech coexistence
NFC, WLAN, Bluetooth ..

10. QR-Codes Applications

11. Deployment with QR-Codes

13. NFC Specifications
RF support;
Very short range (contactless);
Bit rate: 106, 212 or 424 Kbit/s;
Modes of operation:
read/write ;
peer-to-peer;
card emulation mode.
Powerless.
Ultra small size;

14. NFC Application
Data exchange:
Check in / Check out;
Object / Personal detection;
Object / Personal ID;
Tech coexistence
QR-Code, WLAN, Bluetooth ..
Card Emulation

15. Panasonic Avionics with NFC
Panasonic Avionics is to add NFC to the in-flight entertainment (IFE) systems it supplies to airlines, providing a way for passengers and crew to make contactless payments and for passengers to access a range of personalized travel benefits (18 September 2014).

16. Pepsi tests NFC for shopper marketing
Pepsi has tested a new NFC shopper marketing solution developed by logistics optimisation solutions provider Rehrig Pacificthat uses NFC chips and QR codes on display trays to “increase the opportunity for consumer interaction, at the point of sale, without increased merchandising or delivery costs”

17. Spanish bus drivers to check tickets using NFC
Madrid-based private bus operator Jiménez Dorado is to introduce a new cloud-based NFC ticketing solution that enables Nexus 5 NFC phones to be used as contactless ticketing readers at a “fraction of the cost of traditional contactless reader infrastructures”.

18. Warehouse with NFC
The smart shelf is a store or warehouse shelf that is able to take stock of itself using RFID technology. It provides real-time inventory to software that could trigger a stock replenishment order, or measure the flow of goods in a specific marketing campaign.

19. Carrefour equips new digital hypermarket with NFC
French supermarket giant Carrefour, the world’s fourth largest retailer, has opened a new hypermarket equipped with 55,000 NFC shelf-edge labels that let consumers interact with products.
Shoppers can also make NFC payments at the point of sale with contactless terminals (http://www.nfcworld.com/).

20. Bodega Norton
 HID Global®, a worldwide leader in secure identity solutions, today announced its industry and logistics radio frequency identification (RFID) tag solution combined with Near Field Communication (NFC) technology has been selected by Bodega Norton winery in Argentina to refine its harvesting process.

22. WiFi Specifications
Wireless tech supported by RF;
Applied to short /medium distances;
Diffusion:
Point-to-point;
Point-to-multipoint;
Multipoint-to-multipoint
Massively supported by several devices

23. Standards
Supported by 802.11 standard:
802.11a/b : 11 Mbit/s;
802.11g: 54 Mbit/s;
802.11 n: 54 - 600 Mbit/s;
802.11ac: 1,3 Gbit/s;
802.11ad: 7 Gbit/s;
802.11af: 426.7 Mbit/s to 568.9 Mbit/s
○Allows WLAN operation in TV white space spectrum in the VHF and UHF bands
802.11ah, 802.11ai, ….

24. WLAN Applications
Data exchange:
Check in / Check out;
Object / Personal detection;
Object / Personal ID;
Geopositioning:
Real time positioning even indoor.
Tech coexistence
QR-Code, WLAN, Bluetooth ..

26. Bluetooth
RF technology;
Short distance interactions;
Diffusion:
Point-to-point;
Point-to-multipoint;
Massively supported by several devices;
Tech coexistence
QR-Code, WLAN, Bluetooth ..

27. Bluetooth
Bluetooth v1.0;
….
Bluetooth v4.0: up to 24 Mbit/s;
Bluetooth v4.0 : Designed to work seamlessly with LTE cellular technology.

28. Bluetooth Applications
Data exchange:
Check in / Check out;
Object / Personal detection;
Object / Personal ID;
Tech coexistence
QR-Code, WLAN, NFC ..

29. Bluetooth Beacons for Logistics
Accelerometer
Tag

30. Dropping without check-in

31. Bluetooth Mobile Barcode Scanner

32. What technology to use?
Power consumption;
Powerless;
Size;
Cost;
Data flow.

33. Tech comparison
Source: digikey.com

34. Tech application comparison
Source: digikey.com

36. Cloud in logistics
Instead of using their own physical servers or hard drives to store the software and information, logistics professionals can now “subscribe” to software services that are housed and readily accessible online in a 24/7 format @ Cloud.

37. Cloud adoption in Logistics
Logistics Management 2013 Technology Usage Study,

38. Cloud: Future is now
By 2016, analysts at Gartner predict that roughly 40 percent of supply chain applications will be delivered by :
“combined cloud,” which encompasses public cloud (where multiple users share resources),
Private cloud (for a single company), and
Multi-tenant SaaS (the application serves multiple businesses and users) delivery methods.

39. M2M

40. M2M Features
Asset tracking;
Remote monitoring;
Fleet managing;
Smart energy management @business.

41. Dependency of connectivity
And if connectivity fails?
Delay Tolerant Approaches:
○In scenarios of connection disruption, the data can be buffered and delivered ASAP!
Each Communication device becomes a router / buffer of the network.

42. Mobile Applications in the market

43. Mobile App for Logistics
Purpose:
Develop solutions for the mobile devices;
Universal interface;
Easy access;
Fast implementation;
Easily customized.

44. Advantages of Mob App
Real time tracking;
Proof of delivering goods;
Tracking of productivity of field employees;
Booking of services;
Inventory management;
Better decision making;
Better resource management;
Customer services.

45. Key benefits
Operational excellence in the delivery and pickups of shipments;
Improved field productivity;
Enhanced customer experience;
Improvement in accuracy of weight and dimension measurements;
Improvement in customer care services;
Improvement in time and resource management.

46. Canvas solutions
http://www.gocanvas.com/

47. Mobile Supply Chain Management
En-route Capabilities:
Route Sequences and Turn-by-turn Navigation:
Automatic Vehicle Location (AVL):
Real-time Updates
Financial and logistics data to customer service and billing systems

48. Logistics of the vehicle App
Features:
Status updates (received, on way to pick- up, at pick-up location, picked-up, on way to deliver, at delivery, delivered)
Customer signatures
Comprehensive vehicle details
Damage (including photographs)
Expenses incurred

49. Case Study
A leading logistics provider wanted a system to track shipments at the point of collection.
The process involved customers booking packages for delivery using the web, telephone or email.
The controller would call the driver closest to the customer’s pickup location.
After collection, the driver would call the controller to manually update the system.
Source: http://www.infosys.com/engineering-services/case- studies/Pages/mobile-application-development.aspx

50. Business need
The company wanted a field force automation solution with real-time shipment tracking.
Challenges:
Tracking of shipments in real-time
Proof of delivery tracking
Tracking of field employee productivity
Operational excellence in hubs
Enhancement of revenue realization and better customer satisfaction through accuracy in weight and dimension measurements, and fee calculation
Client used different makes and generations of scanners

51. Technical Solution proposed (I)
Multiple connectivity options implemented – GPRS, WLAN and serial connectivity through integration of third-party middleware
Development of an application level data transfer protocol to provide efficient data transfer
Barcode scanning, signature capture and transmission, signature viewer application, IR and Serial communication, dynamic data updates, etc. were provided on the Mobile devices

52. Technical Solution proposed
Back-end system enhancement for the seamless integration between different platform mobile devices and existing IS infrastructure
DOR, e-VS (Electronic Verification System) and WLAN functionalities in another back-end interfacing system that acts as a conduit between mobile scanner and mainframe
Internationalization and localization

53. Technical snapshot
Platform: Windows CE/ Windows Mobile/Pocket PC 2002, Microsoft C#.Net, eVC++, Broadbeam ExpressQ Server, pSOS ;
Devices: Handhelds - Motorola Scanners HDT500 (pSOS), Motorola HDT600 (Win CE), Motorola HC700 (Pocket PC 2002), Motorola ring scanners, Scan glove from Metrologic.

54. Benefits
Operational excellence in shipment pickups and delivery – job details are sent to the handheld units used by the couriers, including full pickup and drop addresses, special instructions, contacts and their telephone numbers
Improved productivity in the field
Enhanced customer experience – customers can track the status of the package on the courier company's website
10% improvement in the accuracy of weight and dimension measurements – key inputs for fee calculation

55. Verizon Tech Solutions

56. What comes next?
Costs decrease in the technology;
Popularity of solutions powerless;
Full integration of tech in the entire logistics process;
Tech brings efficiency also to the CRM;
Internet of things becomes a reality.

57. What to read?
http://aioismarttag.com/cms- assets/documents/61835- 370981.smarttaglogisticsideas.pdf
http://www.genco.com/Logistics- Articles/article.php?aid=800509228
http://www.lux- ident.com/en/products/industry- logistics/nfc-labels

58. What to read
http://www.inboundlogistics.com/cms/article/supply-chain-technology-integrating- the-old-and-new/
https://www.youtube.com/watch?v=_W5k-QZ7tGs