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squadra marketing&sales forum
                  a new business era


 New Sales Skills: Vendedor360



                samuel costa marques
                        scm@squadra.com.pt
squadra marketing&sales forum
                                          a new business era

New Sales Skills: Vendedor360




                                         samuel costa marques
                                               scm@squadra.com.pt
squadra marketing&sales forum
                                          a new business era

New Sales Skills: Vendedor360




                                         samuel costa marques
                                               scm@squadra.com.pt
squadra marketing&sales forum
                                                         a new business era

New Sales Skills: Vendedor360
Como chama aos vendedores na sua Empresa?


                                      Delegado Comercial
         Comercial
                                             Técnico de Vendas

          Consultor Comercial                        Vendedor

                Account                      Gestores de Clientes
                                                        samuel costa marques
                                                              scm@squadra.com.pt
squadra marketing&sales forum
                                                                 a new business era

New Sales Skills: Vendedor360
 “Do You Really Know Who Your Best Sales People Are?”
 Artigo publicado na Harvard Business Review em Dezembro 2010


 - Estudaram o perfil de 800 vendedores em acção

 -   Apenas 37% eram consistentes e eficazes

 -   Alguns dos comportamentos dos restantes 63% não só
     se traduziam em más performances individuais como
     afectavam globalmente as equipas




      Autores:
      Lynette Ryals da Cran field School of Management
      Iain Davies University of Bath                            samuel costa marques
                                                                      scm@squadra.com.pt
squadra marketing&sales forum
                                                            a new business era

New Sales Skills: Vendedor360
O mundo mudou e as empresas e os negócios também mudaram




                                                           samuel costa marques
                                                                 scm@squadra.com.pt
squadra marketing&sales forum
                                          a new business era

New Sales Skills: Vendedor360




 Game Over

                                         samuel costa marques
                                               scm@squadra.com.pt
squadra marketing&sales forum
                                    a new business era

New Sales Skills




           Vendedor360


                                   samuel costa marques
                                         scm@squadra.com.pt
squadra marketing&sales forum
                                                                           a new business era

New Sales Skills: Vendedor360
Áreas de impacto do vendedor360
+ softskills                                                              .
                  sensibilidade
                   intercultural
                                   .
                                   criatividade
                                                           org. tempo e
                                                              espaço
                                                                              humildade




           flexibilidade   .
                           posicionament          vendedor360
                                                                   conheciment
                                                                        o
                                                                                   .   resiliência



                                                                              .
                                  o

                                                                                  auto-
                                                                                  confiança




                                   .
                                                            informaçã

                                                                          .
                                       relações
                                                                 o
                     prazer nos
                      negócios                                                curiosidade

                                                                          samuel costa marques
                                                                                  scm@squadra.com.pt
squadra marketing&sales forum
                                                   a new business era

New Sales Skills: Vendedor360
                        Avalie a sua equipa em:

                        www.squadra.com.pt/vendedor360




                                                  samuel costa marques
                                                        scm@squadra.com.pt
squadra marketing&sales forum
                            a new business era




A sua Empresa tem
 Vendedores 360?


                      Obrigado!
           samuel costa marques
             scm@squadra.com.pt
                   93 279 37 07

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A sua empresa tem Vendedores 360?

  • 1. squadra marketing&sales forum a new business era New Sales Skills: Vendedor360 samuel costa marques scm@squadra.com.pt
  • 2. squadra marketing&sales forum a new business era New Sales Skills: Vendedor360 samuel costa marques scm@squadra.com.pt
  • 3. squadra marketing&sales forum a new business era New Sales Skills: Vendedor360 samuel costa marques scm@squadra.com.pt
  • 4. squadra marketing&sales forum a new business era New Sales Skills: Vendedor360 Como chama aos vendedores na sua Empresa? Delegado Comercial Comercial Técnico de Vendas Consultor Comercial Vendedor Account Gestores de Clientes samuel costa marques scm@squadra.com.pt
  • 5. squadra marketing&sales forum a new business era New Sales Skills: Vendedor360 “Do You Really Know Who Your Best Sales People Are?” Artigo publicado na Harvard Business Review em Dezembro 2010 - Estudaram o perfil de 800 vendedores em acção - Apenas 37% eram consistentes e eficazes - Alguns dos comportamentos dos restantes 63% não só se traduziam em más performances individuais como afectavam globalmente as equipas Autores: Lynette Ryals da Cran field School of Management Iain Davies University of Bath samuel costa marques scm@squadra.com.pt
  • 6. squadra marketing&sales forum a new business era New Sales Skills: Vendedor360 O mundo mudou e as empresas e os negócios também mudaram samuel costa marques scm@squadra.com.pt
  • 7. squadra marketing&sales forum a new business era New Sales Skills: Vendedor360 Game Over samuel costa marques scm@squadra.com.pt
  • 8. squadra marketing&sales forum a new business era New Sales Skills Vendedor360 samuel costa marques scm@squadra.com.pt
  • 9. squadra marketing&sales forum a new business era New Sales Skills: Vendedor360 Áreas de impacto do vendedor360 + softskills . sensibilidade intercultural . criatividade org. tempo e espaço humildade flexibilidade . posicionament vendedor360 conheciment o . resiliência . o auto- confiança . informaçã . relações o prazer nos negócios curiosidade samuel costa marques scm@squadra.com.pt
  • 10. squadra marketing&sales forum a new business era New Sales Skills: Vendedor360 Avalie a sua equipa em: www.squadra.com.pt/vendedor360 samuel costa marques scm@squadra.com.pt
  • 11. squadra marketing&sales forum a new business era A sua Empresa tem Vendedores 360? Obrigado! samuel costa marques scm@squadra.com.pt 93 279 37 07