Mario entra em contato com o suporte da UOL Host para reclamar sobre problemas com seu serviço de hospedagem nos últimos meses, incluindo falta de acesso ao painel de controle e cobranças indevidas. Ele solicita que verifiquem suas informações de cadastro e realizem ajustes necessários para que possa acessar novamente seu painel e resolver as pendências financeiras.
Poucas empresas utilizam-se de canais de comunicação/venda como o chat online. Quais são as vantagens e desvantagens de se utilizar um canal como esse? Ele ajudará a trazer mais resultados ou será apenas um canal adicional ao qual deverei dar atenção? Quais soluções existem no mercado? Essas e mais questões você poderá debater nessa palestra online.
O documento fornece instruções sobre como utilizar os serviços de cobrança disponíveis no site da Natura, incluindo como visualizar e imprimir boletos, negociar dívidas em atraso e realizar pagamentos parciais.
o segredo do sucesso para reunião de equiperobervaniak22
Robervânia agradece a seu time por fazer parte de sua história de 2 anos e deseja sucesso em sua nova jornada, embora seja difícil dizer adeus sem se despedir. Ela também agradece a Lima por ter o prazer de conhecê-lo.
O documento discute as principais razões pela perda de clientes, como má qualidade do atendimento (68% dos casos), e a importância da excelência no atendimento ao cliente. Ele também apresenta técnicas para garantir a satisfação dos clientes, como tratar cada pessoa como cliente e solucionar problemas sem culpar outras pessoas, e as 15 competências fundamentais para a linha de frente, como desenvolver confiança e empatia.
eBook Guia definitivo rumo a excelência no atendimento ao cliente Eder Cachoeira
Este documento fornece diretrizes para excelência no atendimento ao cliente, discutindo princípios como transparência, proximidade e acolhimento. Ele também descreve os principais canais de atendimento como telefone, e-mail e formulários online, e ressalta a importância da capacitação dos atendentes e do monitoramento dos resultados.
Este documento discute como as empresas podem fortalecer suas equipes de vendas através da automação e do uso de sistemas de gerenciamento de vendas. Os sistemas permitem que as equipes acessem informações sobre clientes rapidamente, automatizem tarefas e relatórios, e melhorem a tomada de decisões com base em dados e relatórios detalhados. O documento também fornece dicas como definir objetivos claros, treinar equipes eficazmente e manter a vigilância sobre a concorrência.
O segredo do sucesso : Desenvolvimento Equipes Produtivas!Ari Amaral
O documento discute estratégias para desenvolver equipes produtivas, incluindo a promoção de uma cultura de aprendizado, feedback frequente e ambientes que encorajam a auto-organização e a criatividade. Também enfatiza a importância da liderança facilitadora, da contratação de pessoas auto motivadas e da adaptação constante às mudanças.
Poucas empresas utilizam-se de canais de comunicação/venda como o chat online. Quais são as vantagens e desvantagens de se utilizar um canal como esse? Ele ajudará a trazer mais resultados ou será apenas um canal adicional ao qual deverei dar atenção? Quais soluções existem no mercado? Essas e mais questões você poderá debater nessa palestra online.
O documento fornece instruções sobre como utilizar os serviços de cobrança disponíveis no site da Natura, incluindo como visualizar e imprimir boletos, negociar dívidas em atraso e realizar pagamentos parciais.
o segredo do sucesso para reunião de equiperobervaniak22
Robervânia agradece a seu time por fazer parte de sua história de 2 anos e deseja sucesso em sua nova jornada, embora seja difícil dizer adeus sem se despedir. Ela também agradece a Lima por ter o prazer de conhecê-lo.
O documento discute as principais razões pela perda de clientes, como má qualidade do atendimento (68% dos casos), e a importância da excelência no atendimento ao cliente. Ele também apresenta técnicas para garantir a satisfação dos clientes, como tratar cada pessoa como cliente e solucionar problemas sem culpar outras pessoas, e as 15 competências fundamentais para a linha de frente, como desenvolver confiança e empatia.
eBook Guia definitivo rumo a excelência no atendimento ao cliente Eder Cachoeira
Este documento fornece diretrizes para excelência no atendimento ao cliente, discutindo princípios como transparência, proximidade e acolhimento. Ele também descreve os principais canais de atendimento como telefone, e-mail e formulários online, e ressalta a importância da capacitação dos atendentes e do monitoramento dos resultados.
Este documento discute como as empresas podem fortalecer suas equipes de vendas através da automação e do uso de sistemas de gerenciamento de vendas. Os sistemas permitem que as equipes acessem informações sobre clientes rapidamente, automatizem tarefas e relatórios, e melhorem a tomada de decisões com base em dados e relatórios detalhados. O documento também fornece dicas como definir objetivos claros, treinar equipes eficazmente e manter a vigilância sobre a concorrência.
O segredo do sucesso : Desenvolvimento Equipes Produtivas!Ari Amaral
O documento discute estratégias para desenvolver equipes produtivas, incluindo a promoção de uma cultura de aprendizado, feedback frequente e ambientes que encorajam a auto-organização e a criatividade. Também enfatiza a importância da liderança facilitadora, da contratação de pessoas auto motivadas e da adaptação constante às mudanças.
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
Creative operations teams expect increased AI use in 2024. Currently, over half of tasks are not AI-enabled, but this is expected to decrease in the coming year. ChatGPT is the most popular AI tool currently. Business leaders are more actively exploring AI benefits than individual contributors. Most respondents do not believe AI will impact workforce size in 2024. However, some inhibitions still exist around AI accuracy and lack of understanding. Creatives primarily want to use AI to save time on mundane tasks and boost productivity.
Organizational culture includes values, norms, systems, symbols, language, assumptions, beliefs, and habits that influence employee behaviors and how people interpret those behaviors. It is important because culture can help or hinder a company's success. Some key aspects of Netflix's culture that help it achieve results include hiring smartly so every position has stars, focusing on attitude over just aptitude, and having a strict policy against peacocks, whiners, and jerks.
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
PepsiCo provided a safe harbor statement noting that any forward-looking statements are based on currently available information and are subject to risks and uncertainties. It also provided information on non-GAAP measures and directing readers to its website for disclosure and reconciliation. The document then discussed PepsiCo's business overview, including that it is a global beverage and convenient food company with iconic brands, $91 billion in net revenue in 2023, and nearly $14 billion in core operating profit. It operates through a divisional structure with a focus on local consumers.
Content Methodology: A Best Practices Report (Webinar)contently
This document provides an overview of content methodology best practices. It defines content methodology as establishing objectives, KPIs, and a culture of continuous learning and iteration. An effective methodology focuses on connecting with audiences, creating optimal content, and optimizing processes. It also discusses why a methodology is needed due to the competitive landscape, proliferation of channels, and opportunities for improvement. Components of an effective methodology include defining objectives and KPIs, audience analysis, identifying opportunities, and evaluating resources. The document concludes with recommendations around creating a content plan, testing and optimizing content over 90 days.
How to Prepare For a Successful Job Search for 2024Albert Qian
The document provides guidance on preparing a job search for 2024. It discusses the state of the job market, focusing on growth in AI and healthcare but also continued layoffs. It recommends figuring out what you want to do by researching interests and skills, then conducting informational interviews. The job search should involve building a personal brand on LinkedIn, actively applying to jobs, tailoring resumes and interviews, maintaining job hunting as a habit, and continuing self-improvement. Once hired, the document advises setting new goals and keeping skills and networking active in case of future opportunities.
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summarySpeakerHub
From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
The document provides career advice for getting into the tech field, including:
- Doing projects and internships in college to build a portfolio.
- Learning about different roles and technologies through industry research.
- Contributing to open source projects to build experience and network.
- Developing a personal brand through a website and social media presence.
- Networking through events, communities, and finding a mentor.
- Practicing interviews through mock interviews and whiteboarding coding questions.
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
1. Core updates from Google periodically change how its algorithms assess and rank websites and pages. This can impact rankings through shifts in user intent, site quality issues being caught up to, world events influencing queries, and overhauls to search like the E-A-T framework.
2. There are many possible user intents beyond just transactional, navigational and informational. Identifying intent shifts is important during core updates. Sites may need to optimize for new intents through different content types and sections.
3. Responding effectively to core updates requires analyzing "before and after" data to understand changes, identifying new intents or page types, and ensuring content matches appropriate intents across video, images, knowledge graphs and more.
A brief introduction to DataScience with explaining of the concepts, algorithms, machine learning, supervised and unsupervised learning, clustering, statistics, data preprocessing, real-world applications etc.
It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
Time Management & Productivity - Best PracticesVit Horky
Here's my presentation on by proven best practices how to manage your work time effectively and how to improve your productivity. It includes practical tips and how to use tools such as Slack, Google Apps, Hubspot, Google Calendar, Gmail and others.
The six step guide to practical project managementMindGenius
The six step guide to practical project management
If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
Dr Andrew Makar, Tactical Project Management
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
Creative operations teams expect increased AI use in 2024. Currently, over half of tasks are not AI-enabled, but this is expected to decrease in the coming year. ChatGPT is the most popular AI tool currently. Business leaders are more actively exploring AI benefits than individual contributors. Most respondents do not believe AI will impact workforce size in 2024. However, some inhibitions still exist around AI accuracy and lack of understanding. Creatives primarily want to use AI to save time on mundane tasks and boost productivity.
Organizational culture includes values, norms, systems, symbols, language, assumptions, beliefs, and habits that influence employee behaviors and how people interpret those behaviors. It is important because culture can help or hinder a company's success. Some key aspects of Netflix's culture that help it achieve results include hiring smartly so every position has stars, focusing on attitude over just aptitude, and having a strict policy against peacocks, whiners, and jerks.
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
PepsiCo provided a safe harbor statement noting that any forward-looking statements are based on currently available information and are subject to risks and uncertainties. It also provided information on non-GAAP measures and directing readers to its website for disclosure and reconciliation. The document then discussed PepsiCo's business overview, including that it is a global beverage and convenient food company with iconic brands, $91 billion in net revenue in 2023, and nearly $14 billion in core operating profit. It operates through a divisional structure with a focus on local consumers.
Content Methodology: A Best Practices Report (Webinar)contently
This document provides an overview of content methodology best practices. It defines content methodology as establishing objectives, KPIs, and a culture of continuous learning and iteration. An effective methodology focuses on connecting with audiences, creating optimal content, and optimizing processes. It also discusses why a methodology is needed due to the competitive landscape, proliferation of channels, and opportunities for improvement. Components of an effective methodology include defining objectives and KPIs, audience analysis, identifying opportunities, and evaluating resources. The document concludes with recommendations around creating a content plan, testing and optimizing content over 90 days.
How to Prepare For a Successful Job Search for 2024Albert Qian
The document provides guidance on preparing a job search for 2024. It discusses the state of the job market, focusing on growth in AI and healthcare but also continued layoffs. It recommends figuring out what you want to do by researching interests and skills, then conducting informational interviews. The job search should involve building a personal brand on LinkedIn, actively applying to jobs, tailoring resumes and interviews, maintaining job hunting as a habit, and continuing self-improvement. Once hired, the document advises setting new goals and keeping skills and networking active in case of future opportunities.
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summarySpeakerHub
From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
The document provides career advice for getting into the tech field, including:
- Doing projects and internships in college to build a portfolio.
- Learning about different roles and technologies through industry research.
- Contributing to open source projects to build experience and network.
- Developing a personal brand through a website and social media presence.
- Networking through events, communities, and finding a mentor.
- Practicing interviews through mock interviews and whiteboarding coding questions.
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
1. Core updates from Google periodically change how its algorithms assess and rank websites and pages. This can impact rankings through shifts in user intent, site quality issues being caught up to, world events influencing queries, and overhauls to search like the E-A-T framework.
2. There are many possible user intents beyond just transactional, navigational and informational. Identifying intent shifts is important during core updates. Sites may need to optimize for new intents through different content types and sections.
3. Responding effectively to core updates requires analyzing "before and after" data to understand changes, identifying new intents or page types, and ensuring content matches appropriate intents across video, images, knowledge graphs and more.
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Chat UOLHOST e seu péssimo atendimento.
1. 14/06/2012 10.40.33|"mario"|"Olá"|
14/06/2012 10.40.43|"mario"|"gostaria de receber as cobranças"|
14/06/2012 10.40.46|"mario"|"da minha revenda"|
14/06/2012 10.40.48|"mario"|"clamarte.com.br"|
14/06/2012 10.40.50|"mario"|"revenda insite"|
14/06/2012 10.40.56|"mario"|"as cobranças não chegam"|
14/06/2012 10.41.09|"mario"|"tive problemas durante todo mês com o sistema fora do ar"|
14/06/2012 10.41.10|"Antonio Mainieri"|"Bom dia"|
14/06/2012 10.41.15|"Antonio Mainieri"|"Irei transferir para o atendimento de cobrança para
que seja verificado a respeito."|
14/06/2012 10.41.16|"mario"|"e agora o sistema está fora por falta de pagamento"|
14/06/2012 10.41.27|"mario"|"olá"|
14/06/2012 10.41.29|"mario"|"por favor"|
14/06/2012 10.41.36|"mario"|"leia o historio antecedente"|
14/06/2012 10.43.11|"Ramona Mesquita"|"Mario, sua revenda migrou para a nova estrutura
do Uol Host"|
14/06/2012 10.43.25|"Ramona Mesquita"|"terei de lhe transferir ao Financeiro correto"|
14/06/2012 10.43.42|"Ramona Mesquita"|"Aguarde um momento por favor"|
14/06/2012 10.43.51|"mario"|"de novo?"|
14/06/2012 10.43.53|"mario"|"ok"|
14/06/2012 10.44.31|"Ramona Mesquita"|"Nesse atendimento informe o seu Cpf para que
possam localizar seu cadastro"|
14/06/2012 10.45.10|"mario"|"ol'"|
14/06/2012 10.45.14|"mario"|"olá"|
14/06/2012 10.45.21|"mario"|"por favor... leia o histórico antecedente"|
14/06/2012 10.47.04|"Camila Ramos"|"qual email de cadastro?"|
14/06/2012 10.47.45|"mario"|"mariolgr@gmail.com"|
14/06/2012 10.48.09|"mario"|"recebi um email dizendo que meu email criado
clamarte@bol.com.br (que eu NUNCA criei) era do uolhost"|
14/06/2012 10.48.23|"mario"|"mas sempre foi e sempre recebi td e acessei painel com o
mariolgr@gmail.com"|
14/06/2012 10.49.03|"Camila Ramos"|"momento por favor"|
2. 14/06/2012 10.51.29|"mario"|"ok"|
14/06/2012 10.53.03|"Camila Ramos"|"por favor qual o endereço de entrega dos boletos?"|
14/06/2012 10.54.20|"Camila Ramos"|"foi realizada migração dos clientes Insite para
UOlhost. Conts em aberto no seu cadastro o valor de 107.06"|
14/06/2012 10.54.35|"mario"|"Rua xxxxxx, 136 - Exxxx, Bl. xxxx Apt. xxxx (editado para o
reclame aqui)
Bairro: Vxxx
Cidade: xxxxx
UF: SP
CEP: 09xxxxx"|
14/06/2012 10.54.41|"mario"|"então!"|
14/06/2012 10.54.46|"mario"|"é um absurdo este valor"|
14/06/2012 10.54.58|"mario"|"pq eu fiquei com serviço fora do ar por mt tempo"|
14/06/2012 10.55.01|"mario"|"intermitente"|
14/06/2012 10.55.04|"mario"|"clientes reclamando"|
14/06/2012 10.55.10|"mario"|"n tenho acesso a painel"|
14/06/2012 10.55.20|"mario"|"quando entro com meu cadastro no uolhost"|
14/06/2012 10.55.48|"mario"|"aparece que eu n tenho serviço e diz que meu CNPJ foi
alterado com sucesso sendo que nem CNPJ eu tenho.."|
14/06/2012 10.56.07|"mario"|"que loucura é essa.... por favor faça algo ou terei de procurar
meios legais para o tal"|
14/06/2012 10.56.14|"mario"|"eu tenho varios protocolos do chat..."|
14/06/2012 10.56.21|"mario"|"e historicos no meu email"|
14/06/2012 10.57.09|"mario"|"historico do dia 04/06/12 :
873105"|
14/06/2012 10.57.24|"Camila Ramos"|"momento por favor"|
14/06/2012 10.57.28|"mario"|"23 de fevereiro de 2012 : 685795"|
14/06/2012 10.58.09|"mario"|"outro do dia 23 : 684492 (este fui abandonado no chat
)"|
14/06/2012 11.00.32|"mario"|"veja em um dos historicos:"|
14/06/2012 11.00.33|"mario"|"23/02/2012 18.13.00|" mario" |" entao,
agora devo esperar que resolvam os erros" "| "
3. 23/02/2012 18.13.17|" mario" |" e entraram em contato certo?"
"| "
23/02/2012 18.13.29|" Roberta Costa" |" Não por isto Mario..."
"| "
23/02/2012 18.13.36|" Roberta Costa" |" Sim... agora devemos
aguardar" "| "
23/02/2012 18.14.17|" Roberta Costa" |" Solicitei urgência no
tratamento então somente dependeremos do grau de dificuldade para que lhe respondam um
e-mail informando a normalidade." |"|
14/06/2012 11.02.31|"mario"|"como agora vocês me cobram este valor absurdo para o
serviço prestado e ainda nem recebo as cobranças? sendo ainda impossivel (ainda que EU
QUEIRA PAGAR não Consigo) acessar meu painel e retirar 2ª via?"|
14/06/2012 11.02.56|"Camila Ramos"|"deseja realizar pagamento no cartão ou boleto?"|
14/06/2012 11.07.05|"mario"|"eu vou pagar no cartao"|
14/06/2012 11.08.10|"mario"|"porém não é justo o valor cobrado, por não usufruir do serviço
contratado... e ainda tenho clientes que ficaram com danos pois o portão estava fora do ar"|
14/06/2012 11.08.18|"mario"|"sendo um deles loja virtual..."|
14/06/2012 11.08.25|"mario"|"como vou pagar algo assim?"|
14/06/2012 11.10.28|"Camila Ramos"|"o valor cobrado é referente a tabela do uolhost"|
14/06/2012 11.11.04|"mario"|"qual tabela?"|
14/06/2012 11.11.15|"mario"|"Nunca recebi a tal tabela..."|
14/06/2012 11.11.19|"mario"|"eu sou cliente insite"|
14/06/2012 11.11.34|"mario"|"se vcs mudam, compram, sei lá o que fazem não problema dos
clientes"|
14/06/2012 11.12.00|"mario"|"se migraram, todos os clientes devem receber e serem
notificados de qualquer alteração no contrato ou demais."|
14/06/2012 11.12.08|"mario"|"e não foi o que aconteceu."|
14/06/2012 11.12.42|"mario"|"quero receber a tabela, pagar um valor justo, se é que deveria
pagar alguma coisa, e ter acesso ao meu painel como cliente."|
14/06/2012 11.12.53|"mario"|"afinal tenho uma revenda a bastante tempo"|
14/06/2012 11.14.39|"Camila Ramos"|"podera verificar o valor no www.uolhost.com.br, seu
plano é UOL REVENDA ECONÔMICA"|
14/06/2012 11.16.52|"mario"|"n vejo esse nome"|
14/06/2012 11.16.53|"mario"|"apenas"|
14/06/2012 11.16.57|"mario"|"25 clientes"|
4. 14/06/2012 11.16.59|"mario"|"50 clientes"|
14/06/2012 11.19.00|"mario"|"qual é?"|
14/06/2012 11.19.07|"mario"|"eu pagava 52 eu acho na insite"|
14/06/2012 11.19.15|"mario"|"e tinha até 50 dominios"|
14/06/2012 11.19.18|"mario"|"pra colocar"|
14/06/2012 11.19.30|"mario"|"agora vou pagar R$ 93,00/ mês? ??????"|
14/06/2012 11.19.34|"mario"|"e nem informado eu fui?"|
14/06/2012 11.19.56|"mario"|"e ainda vou ter 25 GB?"|
14/06/2012 11.19.58|"Camila Ramos"|"não,o valor de 53,00/mes"|
14/06/2012 11.23.50|"mario"|"53?"|
14/06/2012 11.23.50|"Camila Ramos"|"foi migrado de acordo com o valor que pagava na
insite, porem o numero de clientes é menor"|
14/06/2012 11.23.51|"mario"|"53?"|
14/06/2012 11.23.51|"mario"|"53?"|
14/06/2012 11.23.51|"mario"|"o que vejo no site é"|
14/06/2012 11.23.51|"mario"|"o que vejo no site é"|
14/06/2012 11.23.52|"mario"|"até 25 clientes
R$ 51,00/ mês
Contrate
10 GB de
espaço em disco"|
14/06/2012 11.23.52|"mario"|"o que vejo no site é"|
14/06/2012 11.23.52|"mario"|"qual é o valor?"|
14/06/2012 11.26.48|"mario"|"pq demora tanto... esse tipo de informação é tão complexo
assim?"|
14/06/2012 11.27.06|"Camila Ramos"|"correto, o valor equivalente a seu plano é 51,00+2,00
taxa de boleto"|
14/06/2012 11.27.19|"mario"|"a tá.."|
14/06/2012 11.27.24|"mario"|"entao só pra confirmar"|
14/06/2012 11.27.46|"mario"|"pulei de 50 clientes para 25 de 50GB para 10GB e continuo no
mesmo valor..."|
5. 14/06/2012 11.27.55|"mario"|"e o melhor,"|
14/06/2012 11.28.16|"mario"|"sou sei disso agora pq eu mesmo fui atras atraves deste
chat...."|
14/06/2012 11.28.21|"mario"|"confirma?"|
14/06/2012 11.29.56|"Camila Ramos"|"correto"|
14/06/2012 11.30.20|"mario"|"(vale lembrar ainda que o valor cobrado é referente a parcelas
cheias de um serviços que não foi utilizado conforme anunciado, sendo o mês passado e este
mês, cheios de erros, intermitencias e indisponibilidade poor dias...
)"|
14/06/2012 11.30.24|"mario"|"tá e agora?"|
14/06/2012 11.30.25|"mario"|"como fica?"|
14/06/2012 11.30.59|"mario"|"não tenho acesso ao meu PROPRIO painel para pagar ou
mudar email ou qualquer outra " coisa
" "|
14/06/2012 11.35.18""|""Camila Ramos""|""apresenta qual mensagem de erro ao acessar o
painel?""|"
14/06/2012 11.35.28|"mario"|"veja o que aparece quando me logo no painel clientes
uolhost"|
14/06/2012 11.35.29|"mario"|"http://oi45.tinypic.com/68tzjm.jpg"|
14/06/2012 11.37.10|"mario"|"ou neste link também"|
14/06/2012
11.37.10|"mario"|"http://i1068.photobucket.com/albums/u459/mariolgr/uol_host_painel_14
-06-12.jpg"|
14/06/2012 11.37.33|"mario"|"print screen da tela do meu painel uolhost com conta
clamarte.com.br"|
14/06/2012 11.38.26|"mario"|"primeiro aparece: " Você ainda não assinou
nenhum serviço UOL HOST.
Confira todos os produtos em nosso site." ... como ? com tenho um painel entao?"|
14/06/2012 11.38.52|"mario"|"como vc mesma esta verificando que tenho conta e estamos a
bastante tempo falando sobre ela.... o meu painel diz que eu n tenho nada?"|
14/06/2012 11.38.54|"mario"|"enfim..."|
14/06/2012 11.39.06|"mario"|"segundo, aparece: O CNPJ do seu contrato conosco foi
alterado. Isso não impacta em nossa prestação dos serviços para você, porém se desejar obter
mais detalhes, clique aqui."|
14/06/2012 11.39.51|"mario"|"eu n~em CNPJ tenho..."|
6. 14/06/2012 11.39.57|"mario"|"meu cadastro foi feito no CPF"|
14/06/2012 11.40.00|"mario"|"01xxxxxx75"|
14/06/2012 11.40.42|"Camila Ramos"|"por favor teria um telefone para contato?"|
14/06/2012 11.41.27|"mario"|"sim..."|
14/06/2012 11.41.41|"mario"|"apesar de já tê-lo preenchido diversas vezes"|
14/06/2012 11.41.44|"mario"|"eu tenho sim"|
14/06/2012 11.41.48|"mario"|"11 52xxxxx"|
14/06/2012 11.42.33|"mario"|"ainda deve estar no meu cadastro o telefone de outra cidade
(brasilia ddd 61) onde morava... porém já mudei diversas vezes"|
14/06/2012 11.42.54|"Camila Ramos"|"momento por favor"|
14/06/2012 11.45.37|"mario"|"e por favor, envie-me o protocolo deste atendimento."|
14/06/2012 11.51.10|"mario"|".."|
14/06/2012 11.51.21|"mario"|"..."|
14/06/2012 11.51.48|"Camila Ramos"|"152298281"|
14/06/2012 11.52.36|"mario"|"E agora o que faço?"|
14/06/2012 11.53.05|"mario"|"E por favor, antes de me enviar a resposta, pense no que você
faria no meu lugar lendo sua resposta que vir"|
14/06/2012 11.53.07|"mario"|"virá"|
14/06/2012 11.53.25|"Camila Ramos"|"foi encaminhado email para area responsavel
referente ao acesso em seu ´painel de controle.
referente ao valor em aberto deseja quitar no cartão ou boleto?"|
14/06/2012 11.53.44|"mario"|"desejo quitar o valor reajustado"|
14/06/2012 11.53.58|"mario"|"será possível ou terei de ir ao meio legal para este caso...
?"|
14/06/2012 11.54.29|"mario"|"e no cartao"|
14/06/2012 11.59.11|"mario"|"olá?"|
14/06/2012 11.59.16|"mario"|"Camila está aí?"|
14/06/2012 12.02.59|"mario"|"..."|
14/06/2012 12.03.27|"mario"|"Meu Deus, 2 horas em um chat e nada resolvido..."|
14/06/2012 12.03.46|"mario"|"entrei as 10:07:28 e já são"|
14/06/2012 12.03.53|"mario"|"12:04:25"|
7. APARECEU A FRASE, OBRIGADO POR ENTRAR NO CHAT UOLHOST e mais uma vez EU FUI
ABANDONADO NO CHAT.