Innovation is powered by a thorough understanding of what people want and need in their lives. Design thinking is a discipline that uses the designer’s sensibility and methods to match people’s needs with what is technologically feasible and what a viable business strategy can convert into customer value and market opportunity. In these sessions you will learn:
- The principles of Design Thinking
- The Human-Centered Design process
- How to use creative and open-ended practices with the measured, analytical methods to realize business goals, attract new customers and retain and grow current customers for greater revenue
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“We know from our history that
while promotions may win
quarters, innovation wins
decades.”
Bob McDonald, Chairman, President, and CEO
Proctor & Gamble
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“Design thinking is… a discipline that
uses the designer’s sensibility and methods
to
match people’s needs with
what is technologically feasible and
what a viable business strategy can
convert into customer value and market
opportunity.”
Tim Brown, CEO and president of IDEO
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Design Thinking Process
d.school: Institute of Design at Stanford
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Design Thinking Best Practices
Empathize – for the people you are
designing for and their feedback
Define – Craft Clarity. Produce a coherent
vision out of messy problems. Frame it in
a way to inspire others and to fuel ideas.
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Design Thinking Best Practices
Ideate – Radical Collaboration. Bring
together innovators with varied
backgrounds and viewpoints. Enable
breakthrough insights and solution to
emerge from the diversity.
Show Don’t Tell – Communicate your vision
in a impactful and meaningful way using
illustrative visuals and telling good stories.
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Design Thinking Best Practices
Embrace Experimentation – Prototyping is
not simply a way to validate your idea; it is
an integral part of your innovation process.
We build to think and learn.
Be Mindful of Process – Know where you
are in the design process, what methods
to use in that stage, and what your goals
are.
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Thank You
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www.cxrevolution.com
Notas do Editor
P&G *Innovation Factory* spends billions annually on R&D – roughly 50% more than its closest competitor and more than most other competitors
Each year it invests additional millions in research to discover opportunities for innovation
conducting some 20,000 studies involving more than 5 million consumers in nearly 100 countries.