2. WHAT’S ON TAP
INTRODUCTIONS & AGENDA
CATALYST FOR CHANGE
EVIDENCE THAT PROCESS IMPROVEMENTS ARE NEEDED
DO WE NEED A NEW ACCOUNTING SYSTEM?
WHAT ARE THE PROCESS IMPROVEMENT METHODS?
BEST PRACTICES - PROCESS IMPROVEMENT
RECOMMENDATIONS
LEVERAGING YOUR CURRENT SYSTEM (GP & INTACCT)
• Financial Reporting
• Cost Allocation
• Grant Management
• Revenue/ Expense Deferral
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4. CATALYST FOR CHANGE
INTERNAL INITIATIVES
NEW TECHNOLOGIES
NEW SENIOR MANAGEMENT/ CFO
NEW STRATEGIC GOALS
BOARD DIRECTIVES
TIME FOR A CHANGE
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5. EVIDENCE THAT PROCESS
IMPROVEMENTS ARE NEEDED
SIMPLE TASKS TAKE TOO LONG
TOO MUCH TIME VALIDATING DATA
EMPLOYEES COMPLAIN ABOUT SYSTEM INEFFICIENCIES
SUFFICIENT RESOURCES BUT LITTLE OUTPUT
TOO MUCH PAPER
SIGNIFICANT BACKLOGS
SIGNIFICANT DATA ENTRY
DATA EXISTS IN MULTIPLE SYSTEMS (RECONCILIATION
NIGHTMARE)
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6. EVIDENCE THAT PROCESS
IMPROVEMENTS ARE NEEDED
INFORMATION IS NOT EASILY ACCESSIBLE
HAVING TO ACCESS INFORMATION IN MULTIPLE PLACES
SENIOR MANAGEMENT INFORMATION REQUESTS RESULT
IN CONSTANT FIRE DRILLS
TAKES TOO LONG TO PRODUCE REPORTS
DATA INCONSISTENCY
EXCESS USE OF SPREADSHEETS
SYSTEM WORKAROUNDS
EXCESSIVE MANUAL EFFORT
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7. DO WE NEED A NEW ACCOUNTING
SYSTEM?
REVIEW CURRENT OPERATIONS
IS SOFTWARE VERSION OLD? INCOMPATIBLE WITH EXISTING
TECHNOLOGY?
REVIEW AVAILABLE SYSTEM FEATURES
IDENTIFY 3RD PARTY ADD-ONS
NEW ACCOUNTING SYSTEM IMPLEMENTATION
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8. KEYS TO RESOLVING PROCESS ISSUES
ADDRESS END TO END PROCESSES
Meet with individual process owners (ask why/ don’t
assume)
Follow the data and/or paper trail
Address the processing procedures (include
exceptions/ workarounds)
Review the processes with internal departments
Identify processes that include external sources
Identify all the inputs and outputs (manual entry,
invoices, etc.)
Identify systems that store/ process the data
(spreadsheets, databases, etc.)
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9. KEYS TO RESOLVING PROCESS ISSUES
Identify one-off process / exceptions
Identify system automation (identify processes the
system does and does not do & what the system
should do)
Does the current process adhere to policies and
procedures?
Identify desired requirements/ outcome
Should current key processes be documented?
Develop future state (document key future steps/
requirements)
Presentation Title / Page 9
10. PROCESS IMPROVEMENT
RECOMMENDATIONS
UTILIZE SYSTEM SELF-SERVICE FUNCTIONALITY
LEVERAGE SYSTEM TO AUTOMATE TASKS
CENTRALIZE DATA IN APPROPRIATE SYSTEM/ AVOID DATA IN
MULTIPLE SYSTEMS
INTEGRATE SYSTEMS
REPLACE PAPER WITH ELECTRONIC SOLUTIONS
TRAINING THAT INCORPORATES BOTH TECHNOLOGY AND
PROCESS
TRAINING SHOULD BE DEVELOPED WITH PROCESS OWNERS
TIMELY ACCESS TO DATA
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11. PROCESS IMPROVEMENT
RECOMMENDATIONS
UNDERSTAND REPORTING REQUIREMENTS
DEVELOP USER MANUAL TO ADDRESS THE ENTIRE
PROCESS AND NOT JUST HOW TO USE THE SOFTWARE.
MANUAL DATA SHOULD BE KEYED IN ONCE
ELIMINATE MANUAL FORMS
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12. MICROSOFT DYNAMICS GP
REPORTING
Smartlist
Excel Report
Management Report
SSRS (self servicing)
COST ALLOCATION
Variable vs Fixed
GRANT MANAGEMENT
Financial vs Nonfinancial data
REVENUE / EXPENSE DEFERRAL
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13. INTACCT
REPORTING / DASHBOARD
Financial
Custom
Standard
GRANT MANAGEMENT
Financial vs Nonfinancial data
RECURRING BILLING
COST ALLOCATION
Fixed
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Interview process:Ask is it necessary?Does it add valueWhy a process or procedure is performed?Why is it manual? Why can’t the system perform the task?Why an output is needed?Challenge current processValidate what you’ve been toldCheck w/ other process ownersCheck with other staff performing the same or similar tasksReview all inputs/ outputsQuestion what data is needed forDetermine accuracy of the data producedQuestion what dept/ person use the data and whyQuestion if the frequency is appropriate