Brian D'Rosario

Melbourne Area, Australia Australia

Quality for Deployment (QFD) Instructional Design and Delivery Lead at Institute for Quality Management

Automotive

Personal Statement An individual with a passion to drive and deliver continuous improvements that are metric related and that can be improved continuously using process artifacts. I am a dedicated and detail focused team player that look at user and customer experience as part of continuous improvement projects. I possess the ability to unleash my creative imagination on a blank canvas with regards to designing processes for the future. I always use benchmarking both internal and external to set customer experience baseline metrics. I have a very hands on approach so am able to project manage as well as carry out the activities required for a successful project / software / business le...