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© 2012 Eastern Mennonite University • www.emu.edu/star
Trauma-Informed Community
Health Workers
Elaine Zook Barge
CORE Group Spring Meeting 2013
April 24, 2013
© 2012 Eastern Mennonite University • www.emu.edu/star
Text
1980’s and 1990’s
El Salvador
Nicaragua
Guatemala
© 2012 Eastern Mennonite University • www.emu.edu/star
© 2012 Eastern Mennonite University • www.emu.edu/star
Presentation Outline
 Trauma-informed – why?Trauma-informed – why?
 The impact of trauma on theThe impact of trauma on the

BodyBody

BrainBrain

BehaviorBehavior
 Some tools for addressing trauma in the communitySome tools for addressing trauma in the community

Physiological - Fingerholds (Capacitar)Physiological - Fingerholds (Capacitar)

Meaning-making - Acknowledgement (Cabrera)Meaning-making - Acknowledgement (Cabrera)

Strategies for Trauma Awareness & ResilienceStrategies for Trauma Awareness & Resilience
(STAR)(STAR)
 DiscussionDiscussion
© 2012 Eastern Mennonite University • www.emu.edu/star
TraumaTrauma
From the Greek word “traumat”From the Greek word “traumat”
meaningmeaning woundwound
(n.)(n.) An experience that is emotionally painful,An experience that is emotionally painful,
distressful, or shocking and which may resultdistressful, or shocking and which may result
in lasting effects on the mind, body and spiritin lasting effects on the mind, body and spirit
of an individual or group.of an individual or group.
© 2012 Eastern Mennonite University • www.emu.edu/star
Violence – conflict – harm (trauma) are a
part of life for individuals, communities
and societies.
Violence
Conflict
Trauma
© 2012 Eastern Mennonite University • www.emu.edu/star
Trauma is often theTrauma is often the “elephant in the room”“elephant in the room”
for individuals, families, communitiesfor individuals, families, communities
and societies.and societies.
© 2012 Eastern Mennonite University • www.emu.edu/star
Living and Surviving in a Multiply-wounded Country
by Nicaraguan psychologist, Martha Cabrera
http://www.envio.org.ni/articulo/1629
 ““inventory of wounds”inventory of wounds” Created space toCreated space to
talk about pain because people needed to talktalk about pain because people needed to talk
about losses they have never voiced beforeabout losses they have never voiced before
 Factors for not processing the painFactors for not processing the pain

Insufficient timeInsufficient time

Cultural factorsCultural factors

Lack of community resources to deal w/ suchLack of community resources to deal w/ such
problemsproblems

Grassroots & social organizations who haveGrassroots & social organizations who have
minimized or totally ignored the painminimized or totally ignored the pain
© 2012 Eastern Mennonite University • www.emu.edu/star
““Multiple wound phenomenonMultiple wound phenomenon””
The response of those working on development orThe response of those working on development or
community projects all over Nicaragua was…community projects all over Nicaragua was…
““So what do you want us to do, putSo what do you want us to do, put
a psychologist in every project?”a psychologist in every project?”
Enormous lack of knowledgeEnormous lack of knowledge
about the manifestations andabout the manifestations and
consequences of loss, violenceconsequences of loss, violence
and accumulated painand accumulated pain
© 2012 Eastern Mennonite University • www.emu.edu/star
Trauma and pain afflict not only individuals.Trauma and pain afflict not only individuals.
When they become widespread andWhen they become widespread and
ongoing, they affect entire communities andongoing, they affect entire communities and
even the country as a whole.even the country as a whole.
The implications are serious for people’sThe implications are serious for people’s
health, the resilience of the country’s socialhealth, the resilience of the country’s social
fabric, the success of developmentfabric, the success of development
schemes, and the hope ofschemes, and the hope of
future generations.future generations.
Nicaraguan psychologist, Martha Cabrera.
http://www.envio.org.ni/articulo/1629
© 2012 Eastern Mennonite University • www.emu.edu/star
Trauma-sensitive development and humanitarian aidTrauma-sensitive development and humanitarian aid
by Carolyn Yoder,by Carolyn Yoder, MA, LMFT, LPC, NCC and
founding STAR directorounding STAR director
 A way to address these limitations is forA way to address these limitations is for
organizations to become “trauma-informed”organizations to become “trauma-informed”
so that a trauma-sensitive framework can beso that a trauma-sensitive framework can be
integrated into any project: economic, health,integrated into any project: economic, health,
governance, etc.governance, etc.
 This means more than putting a psychologistThis means more than putting a psychologist
on every project. Awareness of theon every project. Awareness of the
repercussions of trauma needs to extendrepercussions of trauma needs to extend
across the organization to headquarters andacross the organization to headquarters and
field staff alike.field staff alike.
© 2012 Eastern Mennonite University • www.emu.edu/star
II. The impact of trauma on theII. The impact of trauma on the
 BodyBody
 BrainBrain
 BehaviorBehavior
© 2012 Eastern Mennonite University • www.emu.edu/star
FlightFlight
Trauma and the Body
Fight
FreezeFreeze
© 2012 Eastern Mennonite University • www.emu.edu/star
Peter LevinePeter Levine
•Waking the TigerWaking the Tiger
•In an Unspoken Voice:In an Unspoken Voice: How theHow the
Body Releases Trauma and RestoresBody Releases Trauma and Restores
GoodnessGoodness
Wild animals discharge theWild animals discharge the
compressed energy, completing acompressed energy, completing a
natural physiological process.natural physiological process.
© 2012 Eastern Mennonite University • www.emu.edu/star
When the body shifts into high gear…
. . .the brain shifts into low.
© 2012 Eastern Mennonite University • www.emu.edu/star
Trauma and the BrainTrauma and the Brain
Instinctual Brain
Brain Stem
Thinking/ Rational
Brain Cerebral Cortex
Emotional Brain
Limbic system
First Alert!!
Past
Present
Future
© 2012 Eastern Mennonite University • www.emu.edu/star
© 2012 Eastern Mennonite University • www.emu.edu/star
Some ways to release the traumaSome ways to release the trauma
energy and “connect the brain”energy and “connect the brain”
 Deep breathingDeep breathing
 Connection to loved onesConnection to loved ones
 Rituals, worship, prayer,Rituals, worship, prayer,
meditationmeditation
 Music, singing, dancing,Music, singing, dancing,
drumming,drumming,
 Sports ...all kinds of exerciseSports ...all kinds of exercise
 Massage, touchMassage, touch
 LaughterLaughter
 Being in natureBeing in nature
 Playing, having fun, sexPlaying, having fun, sex
 Mind/body toolsMind/body tools
© 2012 Eastern Mennonite University • www.emu.edu/star
Acting In
Against Self
Acting Out
Against Others
Trauma and Behavior
© 2012 Eastern Mennonite University • www.emu.edu/star
Pain that is not transformed is transferredPain that is not transformed is transferred
Fr. Richard RohrFr. Richard Rohr
Acting OutActing Out
•Visible depression (blaming,
(aggressiveness, irritability)
•Getting in trouble with the law
•Inability to be flexible or tolerant
•Inability to show empathy to others
•High risk behaviors such as substance
abuse or inappropriate sexual activity
•Bullying
•Repetitive conflicts
•Murder
Acting InActing In
•Alcohol & drug abuseAlcohol & drug abuse
•Increased focus on workIncreased focus on work
•Eating disordersEating disorders
•Depression (sadness, withdrawal)Depression (sadness, withdrawal)
•Feelings of numbness, anxiety,Feelings of numbness, anxiety,
self blame, shameself blame, shame
•Physical symptoms (pain,Physical symptoms (pain,
headaches, digestive problems)headaches, digestive problems)
•Self-injuring behaviorsSelf-injuring behaviors
•SuicideSuicide
Hurt people hurt
people
© 2012 Eastern Mennonite University • www.emu.edu/star
Cycles of Violence
Aggressor Cycle (Acting Out) Victim Cycle (Acting In)
© 2012 Eastern Mennonite University • www.emu.edu/star
III. Tools and Processes forIII. Tools and Processes for
Addressing TraumaAddressing Trauma

Fingerholds (Capacitar)Fingerholds (Capacitar)

Meaning-making/ListeningMeaning-making/Listening
(Cabrera)(Cabrera)

Strategies for Trauma Awareness &Strategies for Trauma Awareness &
Resilience (STAR)Resilience (STAR)
© 2012 Eastern Mennonite University • www.emu.edu/star
FromFrom Capacitar for Kids,Capacitar for Kids, www.capacitar.orgwww.capacitar.org
Finger HoldsFinger Holds
© 2012 Eastern Mennonite University • www.emu.edu/star
““When people begin to talk about theirWhen people begin to talk about their
story, assume it, and reflect on it, [they]story, assume it, and reflect on it, [they]
find meaning and significance in what theyfind meaning and significance in what they
have lived through. . . .have lived through. . . .
This is what allows us toThis is what allows us to
go forward in life.”go forward in life.”
Martha Cabrera, Nicaraguan psychologistMartha Cabrera, Nicaraguan psychologist
“Living and Surviving in a Multiply-wounded Society”“Living and Surviving in a Multiply-wounded Society”
http://www.envio.org.ni/articulo/1629http://www.envio.org.ni/articulo/1629
Acknowledgement
Storytelling - Meaning Making
© 2012 Eastern Mennonite University • www.emu.edu/star
Breaking Cycles of Violence • Building ResilienceBreaking Cycles of Violence • Building Resilience
© 2012 Eastern Mennonite University • www.emu.edu/star
Increased resilience
““The information on the links betweenThe information on the links between
resilience and addressing trauma isresilience and addressing trauma is
very helpful to me in understandingvery helpful to me in understanding
how to stay healthy in the midst of ahow to stay healthy in the midst of a
stressful work environment.”stressful work environment.”
Humanitarian aid organization worker in Syria
© 2012 Eastern Mennonite University • www.emu.edu/star
South Sudan, CRS
A curriculum adaptable to different contexts
Mexico, USAID
Myanmar, Hope Int’lHaiti, Wozo
© 2012 Eastern Mennonite University • www.emu.edu/star
•Village STARVillage STAR
(Spanish, Urdu, Haitian Creole, Somali)(Spanish, Urdu, Haitian Creole, Somali)
•Youth STARYouth STAR
(New Orleans, Hurricane Katrina)(New Orleans, Hurricane Katrina)
• Coming to the TableComing to the Table
(Healing Historical Harms)(Healing Historical Harms)
• Journey Home from WarJourney Home from War
• Family STARFamily STAR
(Gender-based, Pakistan)(Gender-based, Pakistan)
• Custom-designed educational packagesCustom-designed educational packages for organizations wantingfor organizations wanting
trauma-informed staff to do trauma-sensitive programmingtrauma-informed staff to do trauma-sensitive programming
STAR for specific audiences
© 2012 Eastern Mennonite University • www.emu.edu/star
 What was one new thing you learnedWhat was one new thing you learned
about trauma?about trauma?
 What new insights did it provide on:What new insights did it provide on:

your work with trauma-affectedyour work with trauma-affected
populations?populations?

trauma-informed community healthtrauma-informed community health
workers in your organization?workers in your organization?
Questions to Consider

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Trauma-Informed Community Health Workers_Elaine Zook Barge_4.23.13

  • 1. © 2012 Eastern Mennonite University • www.emu.edu/star Trauma-Informed Community Health Workers Elaine Zook Barge CORE Group Spring Meeting 2013 April 24, 2013
  • 2. © 2012 Eastern Mennonite University • www.emu.edu/star Text 1980’s and 1990’s El Salvador Nicaragua Guatemala
  • 3. © 2012 Eastern Mennonite University • www.emu.edu/star
  • 4. © 2012 Eastern Mennonite University • www.emu.edu/star Presentation Outline  Trauma-informed – why?Trauma-informed – why?  The impact of trauma on theThe impact of trauma on the  BodyBody  BrainBrain  BehaviorBehavior  Some tools for addressing trauma in the communitySome tools for addressing trauma in the community  Physiological - Fingerholds (Capacitar)Physiological - Fingerholds (Capacitar)  Meaning-making - Acknowledgement (Cabrera)Meaning-making - Acknowledgement (Cabrera)  Strategies for Trauma Awareness & ResilienceStrategies for Trauma Awareness & Resilience (STAR)(STAR)  DiscussionDiscussion
  • 5. © 2012 Eastern Mennonite University • www.emu.edu/star TraumaTrauma From the Greek word “traumat”From the Greek word “traumat” meaningmeaning woundwound (n.)(n.) An experience that is emotionally painful,An experience that is emotionally painful, distressful, or shocking and which may resultdistressful, or shocking and which may result in lasting effects on the mind, body and spiritin lasting effects on the mind, body and spirit of an individual or group.of an individual or group.
  • 6. © 2012 Eastern Mennonite University • www.emu.edu/star Violence – conflict – harm (trauma) are a part of life for individuals, communities and societies. Violence Conflict Trauma
  • 7. © 2012 Eastern Mennonite University • www.emu.edu/star Trauma is often theTrauma is often the “elephant in the room”“elephant in the room” for individuals, families, communitiesfor individuals, families, communities and societies.and societies.
  • 8. © 2012 Eastern Mennonite University • www.emu.edu/star Living and Surviving in a Multiply-wounded Country by Nicaraguan psychologist, Martha Cabrera http://www.envio.org.ni/articulo/1629  ““inventory of wounds”inventory of wounds” Created space toCreated space to talk about pain because people needed to talktalk about pain because people needed to talk about losses they have never voiced beforeabout losses they have never voiced before  Factors for not processing the painFactors for not processing the pain  Insufficient timeInsufficient time  Cultural factorsCultural factors  Lack of community resources to deal w/ suchLack of community resources to deal w/ such problemsproblems  Grassroots & social organizations who haveGrassroots & social organizations who have minimized or totally ignored the painminimized or totally ignored the pain
  • 9. © 2012 Eastern Mennonite University • www.emu.edu/star ““Multiple wound phenomenonMultiple wound phenomenon”” The response of those working on development orThe response of those working on development or community projects all over Nicaragua was…community projects all over Nicaragua was… ““So what do you want us to do, putSo what do you want us to do, put a psychologist in every project?”a psychologist in every project?” Enormous lack of knowledgeEnormous lack of knowledge about the manifestations andabout the manifestations and consequences of loss, violenceconsequences of loss, violence and accumulated painand accumulated pain
  • 10. © 2012 Eastern Mennonite University • www.emu.edu/star Trauma and pain afflict not only individuals.Trauma and pain afflict not only individuals. When they become widespread andWhen they become widespread and ongoing, they affect entire communities andongoing, they affect entire communities and even the country as a whole.even the country as a whole. The implications are serious for people’sThe implications are serious for people’s health, the resilience of the country’s socialhealth, the resilience of the country’s social fabric, the success of developmentfabric, the success of development schemes, and the hope ofschemes, and the hope of future generations.future generations. Nicaraguan psychologist, Martha Cabrera. http://www.envio.org.ni/articulo/1629
  • 11. © 2012 Eastern Mennonite University • www.emu.edu/star Trauma-sensitive development and humanitarian aidTrauma-sensitive development and humanitarian aid by Carolyn Yoder,by Carolyn Yoder, MA, LMFT, LPC, NCC and founding STAR directorounding STAR director  A way to address these limitations is forA way to address these limitations is for organizations to become “trauma-informed”organizations to become “trauma-informed” so that a trauma-sensitive framework can beso that a trauma-sensitive framework can be integrated into any project: economic, health,integrated into any project: economic, health, governance, etc.governance, etc.  This means more than putting a psychologistThis means more than putting a psychologist on every project. Awareness of theon every project. Awareness of the repercussions of trauma needs to extendrepercussions of trauma needs to extend across the organization to headquarters andacross the organization to headquarters and field staff alike.field staff alike.
  • 12. © 2012 Eastern Mennonite University • www.emu.edu/star II. The impact of trauma on theII. The impact of trauma on the  BodyBody  BrainBrain  BehaviorBehavior
  • 13. © 2012 Eastern Mennonite University • www.emu.edu/star FlightFlight Trauma and the Body Fight FreezeFreeze
  • 14. © 2012 Eastern Mennonite University • www.emu.edu/star Peter LevinePeter Levine •Waking the TigerWaking the Tiger •In an Unspoken Voice:In an Unspoken Voice: How theHow the Body Releases Trauma and RestoresBody Releases Trauma and Restores GoodnessGoodness Wild animals discharge theWild animals discharge the compressed energy, completing acompressed energy, completing a natural physiological process.natural physiological process.
  • 15. © 2012 Eastern Mennonite University • www.emu.edu/star When the body shifts into high gear… . . .the brain shifts into low.
  • 16. © 2012 Eastern Mennonite University • www.emu.edu/star Trauma and the BrainTrauma and the Brain Instinctual Brain Brain Stem Thinking/ Rational Brain Cerebral Cortex Emotional Brain Limbic system First Alert!! Past Present Future
  • 17. © 2012 Eastern Mennonite University • www.emu.edu/star
  • 18. © 2012 Eastern Mennonite University • www.emu.edu/star Some ways to release the traumaSome ways to release the trauma energy and “connect the brain”energy and “connect the brain”  Deep breathingDeep breathing  Connection to loved onesConnection to loved ones  Rituals, worship, prayer,Rituals, worship, prayer, meditationmeditation  Music, singing, dancing,Music, singing, dancing, drumming,drumming,  Sports ...all kinds of exerciseSports ...all kinds of exercise  Massage, touchMassage, touch  LaughterLaughter  Being in natureBeing in nature  Playing, having fun, sexPlaying, having fun, sex  Mind/body toolsMind/body tools
  • 19. © 2012 Eastern Mennonite University • www.emu.edu/star Acting In Against Self Acting Out Against Others Trauma and Behavior
  • 20. © 2012 Eastern Mennonite University • www.emu.edu/star Pain that is not transformed is transferredPain that is not transformed is transferred Fr. Richard RohrFr. Richard Rohr Acting OutActing Out •Visible depression (blaming, (aggressiveness, irritability) •Getting in trouble with the law •Inability to be flexible or tolerant •Inability to show empathy to others •High risk behaviors such as substance abuse or inappropriate sexual activity •Bullying •Repetitive conflicts •Murder Acting InActing In •Alcohol & drug abuseAlcohol & drug abuse •Increased focus on workIncreased focus on work •Eating disordersEating disorders •Depression (sadness, withdrawal)Depression (sadness, withdrawal) •Feelings of numbness, anxiety,Feelings of numbness, anxiety, self blame, shameself blame, shame •Physical symptoms (pain,Physical symptoms (pain, headaches, digestive problems)headaches, digestive problems) •Self-injuring behaviorsSelf-injuring behaviors •SuicideSuicide
  • 22. © 2012 Eastern Mennonite University • www.emu.edu/star Cycles of Violence Aggressor Cycle (Acting Out) Victim Cycle (Acting In)
  • 23. © 2012 Eastern Mennonite University • www.emu.edu/star III. Tools and Processes forIII. Tools and Processes for Addressing TraumaAddressing Trauma  Fingerholds (Capacitar)Fingerholds (Capacitar)  Meaning-making/ListeningMeaning-making/Listening (Cabrera)(Cabrera)  Strategies for Trauma Awareness &Strategies for Trauma Awareness & Resilience (STAR)Resilience (STAR)
  • 24. © 2012 Eastern Mennonite University • www.emu.edu/star FromFrom Capacitar for Kids,Capacitar for Kids, www.capacitar.orgwww.capacitar.org Finger HoldsFinger Holds
  • 25. © 2012 Eastern Mennonite University • www.emu.edu/star ““When people begin to talk about theirWhen people begin to talk about their story, assume it, and reflect on it, [they]story, assume it, and reflect on it, [they] find meaning and significance in what theyfind meaning and significance in what they have lived through. . . .have lived through. . . . This is what allows us toThis is what allows us to go forward in life.”go forward in life.” Martha Cabrera, Nicaraguan psychologistMartha Cabrera, Nicaraguan psychologist “Living and Surviving in a Multiply-wounded Society”“Living and Surviving in a Multiply-wounded Society” http://www.envio.org.ni/articulo/1629http://www.envio.org.ni/articulo/1629 Acknowledgement Storytelling - Meaning Making
  • 26. © 2012 Eastern Mennonite University • www.emu.edu/star Breaking Cycles of Violence • Building ResilienceBreaking Cycles of Violence • Building Resilience
  • 27. © 2012 Eastern Mennonite University • www.emu.edu/star Increased resilience ““The information on the links betweenThe information on the links between resilience and addressing trauma isresilience and addressing trauma is very helpful to me in understandingvery helpful to me in understanding how to stay healthy in the midst of ahow to stay healthy in the midst of a stressful work environment.”stressful work environment.” Humanitarian aid organization worker in Syria
  • 28. © 2012 Eastern Mennonite University • www.emu.edu/star South Sudan, CRS A curriculum adaptable to different contexts Mexico, USAID Myanmar, Hope Int’lHaiti, Wozo
  • 29. © 2012 Eastern Mennonite University • www.emu.edu/star •Village STARVillage STAR (Spanish, Urdu, Haitian Creole, Somali)(Spanish, Urdu, Haitian Creole, Somali) •Youth STARYouth STAR (New Orleans, Hurricane Katrina)(New Orleans, Hurricane Katrina) • Coming to the TableComing to the Table (Healing Historical Harms)(Healing Historical Harms) • Journey Home from WarJourney Home from War • Family STARFamily STAR (Gender-based, Pakistan)(Gender-based, Pakistan) • Custom-designed educational packagesCustom-designed educational packages for organizations wantingfor organizations wanting trauma-informed staff to do trauma-sensitive programmingtrauma-informed staff to do trauma-sensitive programming STAR for specific audiences
  • 30. © 2012 Eastern Mennonite University • www.emu.edu/star  What was one new thing you learnedWhat was one new thing you learned about trauma?about trauma?  What new insights did it provide on:What new insights did it provide on:  your work with trauma-affectedyour work with trauma-affected populations?populations?  trauma-informed community healthtrauma-informed community health workers in your organization?workers in your organization? Questions to Consider

Notas do Editor

  1. *My Story - Central America: Guerra, pobreza, trauma y resiliencia *Where there is no doctor – David Werner - Return to US in 1998 - “Where there is no Psychologist” *Faced daily with stories of trauma/pain (personal and listening to others) *STAR is the resource I was looking for…….want every caregiver, humanitarian aid worker, administrator to have this resource WHO are you: Introductions (name/country of origin) Plan for the morning; The impact of trauma on the body, brain and behavior Some tools and processes for addressing trauma and building resilience
  2. Trauma-informed, conflict-sensitive, justice-oriented 12-year old program (More about it later) Acknowledge CWS indivd/orgs who are there. Would like to know ALL of your stories – where they work, what they do etc.
  3. Difference between trauma/traumatic event and being traumatized Physical and emotional wound comparison
  4. What kinds of traumatic events do CHW encounter in their work ( accident, natural disaster, historical harms, violence or sustained poverty). Make sure list includes: Dignity violations/oppressive structures; divorce, betrayal, life-threatening illness, prolonged conflict, collective historic trauma, etc.
  5. When we recognize that something is wrong, we often don’t know what to do about it – ACT – El Salvador - humanitarian aid……we know how to get water, food, shelter but don’t know what to say when sitting with the people in the evening. Jeanette Knicely – Guatemala…….
  6. Often because they don’t know what to do if people start to cry.
  7. In recent years, humanitarian and development orgs recognizing these needs more and increasingly using psychosocial programs when working with disasters or violence. This support is vital but often 2 drawbacks: *the stigma those receiving services often face The fact that addressing economic hardship is outside the mandate of most psychosocial projects.
  8. Children witnessing violence – shorter DNA.
  9. Includes 4 things that being trauma-informed means……
  10. The natural physical response to threat = fight/flight The freeze response traps the fight/flight energy in the body in the nervous system and muscles. (Peter Levine in Waking the Tiger )
  11. If it is not released, it caused stress or trauma reactions in individuals and groupsInstinctual responses of wild animals after “freezing” This discharges the compressed energy, completing a natural physiological process . (Levine, Waking the Tiger) Polar Bear clip
  12. Read the Levine advice from Boston
  13. When we act out ……we hurt others and create more victims…….cycles of violence go on and on
  14. Hurt people hurt people Passed from generation to generation Links Between Unhealed Trauma and Cycles of Violence
  15. Jin Shin Jyutsu physio-philosophy – an ancient art of harmonizing the life energy in the body. Promotes the natural healing processes of the body
  16. Meaning-making creatures - in addition to shaking, need narrative – space to tell our stories Narratives can either keep us stuck or help us move forward Include this in your health plan Acknowledgement Allows the story of what happened to be told (storytelling) Counteracts the isolation, silence, fear, shame, or “unspeakable horror” Mourning and Grieving “unfreeze” the body
  17. STAR Snail Model: Awareness tool for individual/orgs who want to be trauma/resilience-informed to better help others An assessment tool for helping themselves as they help others – (self-care) and for identifying other tools they need for their work (FJ, CT, etc. 2. STAR’s Snail model includes many of the body/mind tools like Capacitar Aknowledgement/listening/storytelling is a major component of the snail model like Cabrera Especially in human-caused trauma, reconnection is very important part of breaking cycles of violence - RJ, CT, reconciliation
  18. And here we are
  19. Works in a variety of contexts……..gives people a framework to hang their experiences on….. “ invitational” – for victims and offenders