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   1Q09

          May 6th, 2009
TIM PARTICIPAÇÕES S.A. | Investor Relations



TIM re-launch plan



                                      Economics                   Pressure                    Priorities
         Restructuring                                               on
                                        1Q09                                                    2Q09
                                                                  Top Line


 • Strategy and Organization       • EBITDA Margin         • Flat revenues:              • Focus on Value:
 • Customer Base clean-up           defended                - Customer base erosion       - Push on Post-paid
 • Embratel’s dispute resolution   • Efficiency improved      on post-paid (long tail)    - Reduce Portability Gap
 • Network Service Quality         • Reinforced             - pre-paid MOU decline        - Reinvest Pre-paid ARPM
  improvement                       customer related        - Weak 2008 Christmas           to inflate usage
 • Brand repositioning              expenditures (SAC         campaign                   • Speed-up Efficiency plan
                                    and caring)                                           and Intelig integration
 • Signing of Intelig deal


                                                                                                                      1
TIM PARTICIPAÇÕES S.A. | Investor Relations



Agenda



                   Economics       Pressure               Priorities
   Restructuring                      on
                     1Q09                                   2Q09
                                   Top Line




    Luca Luciani   Claudio Zezza                Luca Luciani




                                                                                2
TIM PARTICIPAÇÕES S.A. | Investor Relations



Restart phase completed on time

 Strategy and Organization: completed

 Customer Base: back to growth as of March, after 1 mln inactive lines clean-up in February

 Resolution of Embratel‟s dispute: positive cash impact of R$ 90 mln; one shot cost of R$ 64
  mln, booked in 1Q

 Back to #2 in Overall Service Quality (vs. # 6 in 2008) according to Anatel’s ranking (99%
  achievement in March) driven by network reliability (+14.9 p.p. in 5 months)

 Brand Repositioning: doubled share of voice, Top of Mind improved (#2 in SP and RJ Panel),
  phase 1 of offering portfolio re-launch

 Efficiency Plan on going and improved Capital Allocation (-5% in HR, G&A and Others, -13%
  IT, -51% in Bad Debt)

 Signing of Intelig acquisition: ready to capture relevant synergies



                                                                                                        3
TIM PARTICIPAÇÕES S.A. | Investor Relations



   Customer Base Evolution: 1 Million lines cleaned-up
                                                                               Post-paid                             Clean-up Base
                        TIM Customer Base Evolution                            Mln lines
   Mln lines
                                                                   29%
                                                               incremental
                 25.9%       25.4%    25.0%                       market
  Market                                       24.2%                                                  -0.4
                                                       23.5%                               6.6                           6.2
   Share                                                         share in
                                                                  March

                                     35.2     36.4     36.1    +11% YoY
                 32.5       33.8
        15,00%

                                                                                      Dez-08      Gross      Churn    Mar-09
                                      6.8      6.6     6.2
                 6.8        6.8
Post-paid
                                                                               Pre-paid                              Clean-up Base
                 25.8       27.0     28.4      29.8    29.9                    Mln lines
 Pre-paid



                 1Q08       2Q08     3Q08      4Q08    1Q09

                                                                                                      +0.1
% Post-paid                                                     -3.6 p.p.                  29.8                         29.9
                 20.8%       20.2%    19.4%    18.1%   17.1%
   on Total



                                                                                      Dez-08      Gross      Churn    Mar-09

                                                                                                                                     4
TIM PARTICIPAÇÕES S.A. | Investor Relations



Resolution of Embratel’s dispute affected 1Q EBITDA

            Financial-economic impacts          Impact of Embratel dispute resolution on EBITDA
R$ Mln                                         R$ Mln




                                                                                              Non
           +90                   -64                          95
                                                                                       64     recurring
                                                                                              cost
           Cash                 EBITDA
          Impact                Impact
                                                  Reported                +14%        609
                                                              533
                                                   EBITDA


  Positive cash impact
                                                             1Q08                     1Q09
  Application of new interconnection tariff
                                                                    EBITDA Margin %
  Better relationship with Embratel to
                                                Reported     17.8%                    20.2%
     renegotiate leased lines
                                                Normalized   20.9%                    22.4%     +140 bps
                                                                                                          5
TIM PARTICIPAÇÕES S.A. | Investor Relations



   #2 in Overall Service Quality driven by higher Network Reliability
                   2008 FY – Overall Service Quality                                                 Feb-Mar/09 – Overall Service Quality
      % achievement of overall service quality targets, TIM vs. competitors              % achievement of overall service quality targets, TIM vs. competitors



                                                                                                                   99% in March
                                           4Q08: 90.2%
                                                                #6                                     #2
        99.5%                                                                              99.9%       98.4%      97.8%      97.0%
                   98.0%      97.7%                                                                                                      95.5%
                                           95.1%    93.4%       91.6%
                                                                               83.9%                                                                85.5%



                                                                                                                                                                 61.4%



      Player 1   Player 2   Player 3   Player 4    Player 5     TIM           Player 7    Player 1     TIM       Player 4   Player 5   Player 3    Player 2      Player 7


                                                                       Network Service Quality
        % achievement of network service quality targets                                  % achievement of network service quality targets

                                  Nov/08           Mar/09        Delta (p.p.)                                                                           99.5%
                                                                                                                                          96.7%
                 TIM              84.6%             99.5%             14.8
Main mobile      Player 1         99.0%            100.0%             1.0                        84.6%         84.1%        84.1%
operators
                 Player 2         95.7%             93.1%             -2.7
                 Player 3         73.1%             46.2%             -26.9
                                                                                                ´Nov/08        'Dec/08      ´Jan/09      'Feb/09       'Mar/09              6
Source: Anatel
TIM PARTICIPAÇÕES S.A. | Investor Relations



Brand Repositioning

                  3 steps Strategy                                  Top of Mind
                                     Sao Paulo and Rio de Janeiro, %
                                                                                                            33
                                              30
                                                                                                            30
                                              30   30%




                                                                                                            29
  Customer
                                              22
  proximity                                        20%




                                              19                                                            18
         Feb
                                                   10%




                                             Week 16/03                                             Week 30/03

                                                         TIM        Player 1      Player 2       Player 3
 New Slogan
                                                   Advertising Campaign Evaluation
         Mar                         % Excellent and good grades

                                                               Better evaluation vs. competitors and association
                                                               to attributes as change, revolution, innovation
                                                   88%
                                                                         77%
   Products                                                                                   69%
  Campaigns


        Apr/May                                                        Player 2              Player 3
                                                                                                                   7
TIM PARTICIPAÇÕES S.A. | Investor Relations



   Efficiency Plan: 1Q09 impacts

     Direct costs*:                                             1Q09 YoY:
                          -6%                                                                                     Advertising                      85%                     Brand
                                                100


                                                90

                                                80


                                                70


                                                                                   Commercial                    Acquisition
                                                60


                                                50
                                                                        -5%                                         and                      15%                           Value and
                                                40

                                                                                                                 Management
                                                30

                                                20
                                                                                                                                                                           Quality
                                                10

                                                0



                                                                                                                              -51%         Bad Debt
                  2008           2009                                                                                                                                      Efficiency
                                                                         -13%      IT               1 0
                                                                                                    - 0%   8 %
                                                                                                           -0     6 %
                                                                                                                  -0    4 %
                                                                                                                        -0      2 %
                                                                                                                                -0    0%     20%   40%   60%   80%   10%
                                                                                                                                                                       0




     Other costs:
                          -1%               1200




                                            100
                                             0




                                            800




                                            600
                                                                        -5%        HR, G&A and others
                                            400




                                            200




                                            0




                  2008           2009

     CAPEX:
                                                                      Network                 37%                                 Intelig
                         -30%                   300




                                                250




  Comodatum                                     200




                                           -20% 150



                                                100



Network and IT                             -35% 50
                                                        IT Rationalization
                                                0




                  2008           2009
                                                                                                                                                                                        8
    * Includes costs of Interconnection, Handsets, TFI/TFF, Recharge, VAS content providers
TIM PARTICIPAÇÕES S.A. | Investor Relations



  Signing of Intelig’s deal

       Before the merger                                              After the merger                                         Deal Structure




 TIM Brasil Serv.                                       TIM Brasil Serv.
                                                                                                           Asset Swap (6.15%)
                                 JVC                                                   JVCO
  and Part. S.A.                                         and Part. S.A.
                                  O
          ON: 81.32%                                             ON: 76.32%      ON: 6.15%
          PN: 63.93%                100%
                                                                 PN: 60.00%      PN: 6.15%                 Waiting approval from
                              HOLDCO
                                                                                                               authorities
           100%                                                   100%               100%
                                    100%


   TIM Cel. S.A.
                                                           TIM Cel. S.A.                                   Lock-up period
           100%                                                    100%


 TIM Nord. S.A.                                           TIM Nord. S.A.                                   Debt Free

Note: information concerning the shareholding percentages of TIM PART are still subject to changes due to the deliberations taken at its Extraordinary
Shareholders Meeting, dated of April 2, 2009 and article 171 of the BCL

                                                                                                                                                         9
TIM PARTICIPAÇÕES S.A. | Investor Relations



Agenda



                   Economics       Pressure
                                                          Priorities
   Restructuring                      on
                      1Q09         Top Line                 2Q09




    Luca Luciani   Claudio Zezza                Luca Luciani




                                                                                10
TIM PARTICIPAÇÕES S.A. | Investor Relations



1Q09 Main results

Flat Revenues: R$3,012 million (+0.6% YoY) – as consequence of last 12 month post paid churn
 and with decreasing pre-paid contribution

VAS Growth: up 31.4% YoY (approximately 11.2% of gross service revenues) thanks to data
 service

Further Efficiency Gains:

    •   Discretionary costs -8.7% YoY
    •   Bad debt at 4.8% on net service revenue: -51% YoY (or -24% normalized by Telesales
        effect)

Improved EBITDA Margin: +14.4% YoY reported with margin of 20.2%. Normalized EBITDA with
 Embratel’s dispute agreement, margin would be 22.4%

 Negative Operating Free Cash Flow (R$ -1,251Mn) mainly due to Capex 4Q08 disbursement
 and Fistel tax


                                                                                                   11
TIM PARTICIPAÇÕES S.A. | Investor Relations



Revenues
                                                                    +122% 0,5
         Total Revenues (Gross)                 Customer
                                                                  0,2                                Net Revenues
                                                Base
                                                TIM WEB
                                                Mln lines
R$ Million                                                                         R$ Million
                                                                 Mar/08   Mar/09

               (76)                                         56                                         3,544                    ΔYoY
                         (34)                 103
                                   (55)                                                2,993                           3,012
                                                                                                                               +0.6%


                                                                    4,212                              3,223
  4,219                                                                                                                        -0.5%
                                                                                       2,838                           2,823

                                                                                                                               +21.5%
                                                                                        155              321           189
   1Q08      Outgoing    Long    Incoming.    VAS      Product 1Q09                     1Q08            4Q08           1Q09
                        Distance
                                                                                                Net Service Revenues
  ΔYoY        -3.8%     -6.9%     -5.0%      +31.4%     +17.3%                                  Net Product Revenues




                                                                                                                                        12
TIM PARTICIPAÇÕES S.A. | Investor Relations



Efficiency sustains EBITDA Margin over 20%
                                                                                                                                         Includes Embratel
                                                                                                                                       dispute expenses: R$
                Personnel and G&A Costs                                            Interconnection & Network Costs                            64 Million
  R$ Million                                                           ∆ YoY       R$ Million
                                                                                                                                              ∆ YoY
      Total      286              283               261                               Total      1,045          1,048        985
                                                              Total     -8.7%
                                                                                                                                      Total    -5.7%
      G&A*      124               119               103                                 Inter
                                                                      ∆ QoQ        connection      837          784         702
                                                                                                                                              ∆ QoQ
  Personnel     163               164               158       Total    -7.6%
                                                                                     Network       207          264          283      Total   -6.1%
                1Q08             4Q08             1Q09                                           1Q08           4Q08        1Q09
  % of Net                                                                         % of Net
                9.6%              8.0%             8.7%
  Revenues                                                                         Revenues 34.9%               29.6%       32.7%
                                                              *includes TI costs


                               Bad debt                                                                         EBITDA
   R$ Million
                272                                                    ∆ YoY        R$ Million                                                 ∆ YoY
   Telesales                                                           -51%                                                                   +14.4%
                 95
      impact
                                                                    Normalized                                                              Normalized
                                                                                                        95*                       64**
                                                                      -23.9%                                                                  +7.3%
                177                                                                                                 931            609
                                  131               134                                                533
                                                                      ∆ QoQ                                                                    ∆ QoQ
                1Q08             4Q08              1Q09               +3.0%         Margin                                                    -27.7%
                                                                                                      1Q08         4Q08          1Q09
  % of
                                                                                    Reported          17.8%        26.3%         20.2%
  Net Service 6.2%*               4.1%             4.8%
  Revenues                                                                         Normalized         20.9%        26.3%         22.4%
                 * Excluding Telesales additional impact (9.6% including impact)           * Telesales Impact              ** Embratel’s dispute expenses
                                                                                                                                                            13
TIM PARTICIPAÇÕES S.A. | Investor Relations



  Defended EBITDA – Improved resources allocation
R$ Million


                                                                                                                          33.0         64.0**
                                                                                                          137.2
                                    (14.7)      33.4         (111.0)
                       95*
                                                                             (61.2)         59.9


                                                                                                                                        609.4
                      532.8                                     Investments                             Savings

                                                                            +14%



                      EBITDA       Service Handsets        Advertising                    Network                       Other    EBITDA
                                                                             COGS                       Bad Debt
                       1Q08       Revenues Revenues         & Sales                      Expenses                    Revenues***  1Q09
                      Δ YoY          -0.5%     +21.5%        +18.6%         +23.3%         -5.7%          -50.5%         -11.7%

   Reported           17.8%                                                                                                             20.2%

   Normalized         20.9%                                                                                                             22.4%   +140 bps

                                                                                                                                                     14
 * Telesales Impact    ** Embratel’s dispute            *** Other Expenses include: G&A, Personnel and Net Other Operating Expenses/Revenues
TIM PARTICIPAÇÕES S.A. | Investor Relations



EBIT and Net Results – 1Q09
  R$ Million



               EBITDA   Depreciation &            Net Financial   Taxes and          Net
                                         EBIT                                       Results
               1Q09      Amortization              Expenses        Others




               609.4       (641.2)
                                                                    Impacted mainly by
                                                                   additions into pre-tax
                                                                  balance, due to the end
                                                                     of hedge contracts

                                         (31.8)                                       (144.0)
                                                      (69.3)
                                                                     (42.9)



  Change YoY   +14.4%       +12.1%       -19.0%        -5.8%        +240.4%            +14.8%


                                                                                                   15
TIM PARTICIPAÇÕES S.A. | Investor Relations



Net financial position and Operating Free Cash Flow – 1Q09

                  Operating Free Cash Flow                                                      Net Debt
  R$ Million                                                           R$ Million

           609              (1,666)   (194)        (1,251)                                 Operating         Non
                                                                                4Q08         FCF            OpFCF    1Q09




                                                                              (1,670)



       EBITDA               ΔWC       CAPEX       Operating                                 (1,251)           (96)   (3,017)
                                                    FCF
   Negative Working Capital due to 4Q08’s cash-out (CAPEX
    and FISTEL)

                                              R$ 3.47 billion (of which 65% long term)
               Gross Debt
                                              ~35% of total debt is denominated in foreign currency (fully hedged)

               Average annual cost            12.47% in Q1 09 vs.10.96% in Q1 08 (and 13.2% in 4Q08)
                                                                                                                               16
TIM PARTICIPAÇÕES S.A. | Investor Relations



Agenda



                                   Pressure
                   Economics                              Priorities
   Restructuring                      on
                     1Q09                                   2Q09
                                   Top Line




    Luca Luciani   Claudio Zezza                Luca Luciani




                                                                                17
TIM PARTICIPAÇÕES S.A. | Investor Relations



Issue: pressure on Top Line
 Post-paid customer base erosion along last 12 months
     • Lower focus on gross adds and increasing churn in second half 2008
     • Post-paid mix down to 17.1% on total customer base (-3.7 p.p. vs 1Q08)

 Deceleration of growth of pre-paid revenue, due to lower promotional aggressiveness,
  especially in the campaign for Christmas
     • Pre-paid ARPM increase (+53% YoY)
     • MOU outgoing decrease (-31% YoY)

 ARPU dilution mainly due to worse customer base mix:
     • Pre-paid outgoing ARPU increase (+6% YoY)
     • Post-paid outgoing ARPU decrease (-4% YoY)
     • Blended outgoing ARPU decrease (-12% YoY)




                                                                                                      18
TIM PARTICIPAÇÕES S.A. | Investor Relations



Revenues slowdown: post-paid base erosion and pre-paid growth reduction
     Pos-paid long tail                                                MOU/Price Pre-paid
        Hundred Base

                                                             Churn                                -31%
                                                                        MOU out
                                                                     (min/month)
     100                                                              ARPM out                    +53%
                                                                       (R$/min)
                                                             Gross
                                                                      ARPU out
                                                                     (R$/month)


        1Q08           2Q08          3Q08          4Q08   1Q09                     1Q08    2Q08    3Q08     4Q08        1Q09
      Post-paid revenues growth (%YoY)                                   Pre-paid outgoing revenues growth (%YoY)

                   +
                                                                                     ++             ++              +
                 1Q08                       3Q08          1Q09                      1Q08          3Q08             1Q09
%Average
Base YoY*
                  ++                         +                       % Average
                                                                     base YoY*       ++            ++               +


                   Post-paid customer base erosion                             MOU deflated as consequence of price-up
                                                                                                                               19
* Excludes churn due to the base clean-up
TIM PARTICIPAÇÕES S.A. | Investor Relations



   1Q09 suffers from weak Christmas campaign
       Incremental Market Share                                     Pre-paid Gross Adds
                                                                                                                    TIM     Vivo/Claro
                                           14%     13%
                                                           10%                      +9%
              26%                                                                                    Bonus                  10 x

                                                                                                     Min. usage
                          12%                                                                        to earn         R$ 6          1 min.
                                          oct/08 nov/08 dec/08

                                                                                                     Promotion
                                                                             4Q07     4Q08                         3 month     6 month
                                          Loss of competitiveness                                    duration
              4Q07       4Q08
                                                  in dec/08           Market 17.0MM   22.9MM
                                                                      Gross                                      Lower aggressiveness
                                                                                  +35%                               of TIM offer
                                                                    (Post+Pre)


       Total unitary SAC                                            Gross Adds (% YoY)                               Jan-Sep 2008
                                             Post: -4%
        R$                                                                                                           4Q08
                                             Pre: -12%
                                   -16%                                                      -14%
                                                                        Post-paid
                                                                                          -27%


                                                                                                         22%
                                                                        Pre-paid
                         Jan-Sep           4Q                                                       9%
                          2008            2008


                                                                                                                                            20
* TIM Brasil estimates
TIM PARTICIPAÇÕES S.A. | Investor Relations
                                                                                                 R$ cent/minute



ARPU dilution, reflecting Post-paid customer base erosion
                                                                      ARPU outgoing Pre-paid

                       ARPU
  R$/month
                                                       ARPM
                                                    (R$/min)
       28.5    29.8     29.7       29.9
                                          26.0
                                                       ARPU
                                                  (R$/month)
                                                               1Q08     2Q08     3Q08     4Q08      1Q09

                                                      YoY                                -10%        +6%



       1Q08    2Q08     3Q08    4Q08      1Q09                        ARPU outgoing Post-paid
                                                                                                            60



                                                       ARPM
 YoY   -14%    -14%     -12%    -13%      -12%                                                              55



                                                    (R$/min)                                                50




                                                                                                            45




                                                                                                            40




                  % Mix Pós-pago                       ARPU                                                 35




                                                  (R$/month)                                                30




                                                                                                            25




       20.8%   20.2%    19.4%   18.1%     17.1%                1Q08    2Q08     3Q08     4Q08      1Q09
                                                      YoY
                                                                                          -7%        -4%

                                                                                                            21
TIM PARTICIPAÇÕES S.A. | Investor Relations



Agenda



                   Economics       Pressure
                                                          Priorities
   Restructuring                      on
                     1Q09          Top Line                 2Q09




    Luca Luciani   Claudio Zezza                Luca Luciani




                                                                                22
TIM PARTICIPAÇÕES S.A. | Investor Relations



Challenges
                                               Growth with Profitability


        Invert current trend                            Efficiency Plan                                  Integration of Intelig

Post-paid
450
                                                EBITDA and Operating                         Efficiency on Network
400

350
                                       Gross
                                                 Free Cash Flow defense
300




                                                                                              Business development (Long
250


200

150
                                       Churn
100




                                                Financing the growth                              Distance, Top Clients)
 50

  0



       1Q             Apr-Dec
      2009             2009


      Market Share Incremental                    SAC                         G&A e RH                        Bad debts
                                 30%                    +15%          600                          600                         600




                                 25%                                  500                          500                         500




                                 20%                                  400
                                                                                      -5%          400                -51%     400




                          29%    15%                                  300                          300                         300




        17%                      10%                                  200                          200                         200




                10%              5%                                   100                          100                         100




                                 0%                                   0                            0                           0




       Avg.     Dec       Mar                     1Q08         1Q09            1Q08         1Q09               1Q08     1Q09
       2008     „08       „09

  Speed-up of commercial KPIs in 2Q                                   Improve efficiency to sustain growth                           23
TIM PARTICIPAÇÕES S.A. | Investor Relations



Invert current trend – Sales growth
                                                                 Invert current acquisition trends
                                           Post-paid gross adds (Voice)
1) Sales Convention (April 2nd) -
   “The Turnaroud”
       1MM handsets sold
       Focus on post-paid
       New commissioning
                                                 Jan-08 Jan-09            Feb-08 Feb-09              Mar-08 Mar-09     Apr-08 Apr-09


2) Portability:                            Port-in/Port-out Post-paid:
                                                                                                           Improvements on main territories:
       Sales incentives                   80%                                                             TSU: +22 p.p.
                                                                                           Consumer        TSP: +34 p.p.
                                           60%                                             Average                                 55%
                                                                                           Business                    40%
                                           40%
                                                                                                            23%
                                           20%
               Company repositioning:
                                           0%
    sales KPIs growth starting from 2Q09         4Q08
                                                    4 Q08

                                                                 1Q09
                                                                  1 Q09

                                                                                 Abr/09*
                                                                                   39904

                                                                                                             2008      Mar/09     Apr/09*


                                                                                                                                               24
* Portability results until Apr 26th
TIM PARTICIPAÇÕES S.A. | Investor Relations



Invert current trend – New offers portfolio (2Q09)

                  Launched offers                                             Next launches

                             Single invoice
                              for business                              New offer
                               customers                    Business

                                                                        New post-paid offer
                                                           Post High
                                                                        Mother‟s Day (free LD)

                                                               Post


                                                                Pre     Portability


                                                  % of Gross Adds
0 ,6



CB Infinity:                        750 K
0 ,5

(lines)                                           (pre-paid):
0 ,4


                                             0%               33%
                                             0%
0 ,3


                                             0%



                                             0%
0 ,2




0 ,1
                                             0%



                                             0%
                                                                                Company repositioning:
   0
                                             0%



                                             0%
                                                                              revenues growth from 2H09
          8/Apr            19/Apr   04/May        8/Apr 18/Apr 03/May
                                                                                                                  25
TIM PARTICIPAÇÕES S.A. | Investor Relations



Efficiency Plan

      Quick wins                             Improvement                       Re-thinking               Efficiency
                                                                                                          identified
 Bad debt                          Commercial: channel costs        Network: Intelig integration      until now:
                                     rationalization                                                     ~R$0.8 Bln
 IT: contracts                                                       Customer care: revision of
  renegotiation                     Network: contracts                caring model                        Opex +
 G&A: costs optimization
                                     renegotiation
                                                                      New sourcing models (revenue         Capex
                                    IT: demand rationalization        sharing, risk sharing, etc)



   Finance company growth
   Defend profitability and cash generation (EBITDA margin and Operating Cash Flow) against
    exchange rate and business risks                                                                      ~50% of
                                                                                                         efficiency
              SAC                                                      Customer Care
                                                                                                       reinvested on
                         +XX%                                     +YY%
                                                                                                          business
                                       600                                         600




                                       500                                         500




                                       400                                         400




                                       30




                                       20
                                         0




                                         0
                                                                                   30




                                                                                   20
                                                                                     0




                                                                                     0
                                                                                                           growth
                                       100                                         100




                                       0                                           0




                  2008          2009                          2008         2009
                   FY            FY                            FY           FY
                                                                                                                        26
TIM PARTICIPAÇÕES S.A. | Investor Relations



 Intelig: synergies for TIM

             Transport network use
              (backbone and metropolitan)               100% leased lines  14.500 km of own
Network and                                                                   optical fiber
              for TIM Brasil traffic                    Optical fiber MAN*  800 Km in MAN*
transport
                                                         under development    rings

                                                                                                     Accelerate
                                                               Business clients („000)             integration to
               Cross/upsell of TIM mobile                                                            capture
Data            solutions for Intelig customer          300
solutions for   base and Intelig data                   200
                                                                                                     synergies:
Business        solutions for TIM customers             100                                           ~2% of
                                                                                                      EBITDA
                                                              LD Net Revenues (R$ Bln)                margin
                       Extension of the LD business
                        to non-TIM customers
                                                                                                    (18 months)
Long
                                                       1.0
Distance                                                                   +

 *Metropolitan area network                                                                                         27
TIM PARTICIPAÇÕES S.A. | Investor Relations



“Safe Harbor” Statements


  Statements in this presentation, as well as oral statements made by the management of TIM
  Participações S.A. (the “Company”, or “TIM”), that are not historical fact constitute “forward
  looking statements” that involve factors that could cause the actual results of the Company to
  differ materially from historical results or from any results expressed or implied by such forward
  looking statements. The Company cautions users of this presentation not to place undue
  reliance on forward looking statements, which may be based on assumptions and anticipated
  events that do not materialize.


  Investor Relations                                                           Visit our Website
  Avenida das Américas, 3434 - Bloco 01                                  http://www.timpartri.com.br
  6° andar – Barra da Tijuca
  22640-102 Rio de Janeiro, RJ
  Phone: +55 21 4009-3742 / 4009-3446 / 4009-4017
  Fax: +55 21 4009-3990


                                                                                                        28

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Press Release 1 T09 En

  • 1. Results 1Q09 May 6th, 2009
  • 2. TIM PARTICIPAÇÕES S.A. | Investor Relations TIM re-launch plan Economics Pressure Priorities Restructuring on 1Q09 2Q09 Top Line • Strategy and Organization • EBITDA Margin • Flat revenues: • Focus on Value: • Customer Base clean-up defended - Customer base erosion - Push on Post-paid • Embratel’s dispute resolution • Efficiency improved on post-paid (long tail) - Reduce Portability Gap • Network Service Quality • Reinforced - pre-paid MOU decline - Reinvest Pre-paid ARPM improvement customer related - Weak 2008 Christmas to inflate usage • Brand repositioning expenditures (SAC campaign • Speed-up Efficiency plan and caring) and Intelig integration • Signing of Intelig deal 1
  • 3. TIM PARTICIPAÇÕES S.A. | Investor Relations Agenda Economics Pressure Priorities Restructuring on 1Q09 2Q09 Top Line Luca Luciani Claudio Zezza Luca Luciani 2
  • 4. TIM PARTICIPAÇÕES S.A. | Investor Relations Restart phase completed on time  Strategy and Organization: completed  Customer Base: back to growth as of March, after 1 mln inactive lines clean-up in February  Resolution of Embratel‟s dispute: positive cash impact of R$ 90 mln; one shot cost of R$ 64 mln, booked in 1Q  Back to #2 in Overall Service Quality (vs. # 6 in 2008) according to Anatel’s ranking (99% achievement in March) driven by network reliability (+14.9 p.p. in 5 months)  Brand Repositioning: doubled share of voice, Top of Mind improved (#2 in SP and RJ Panel), phase 1 of offering portfolio re-launch  Efficiency Plan on going and improved Capital Allocation (-5% in HR, G&A and Others, -13% IT, -51% in Bad Debt)  Signing of Intelig acquisition: ready to capture relevant synergies 3
  • 5. TIM PARTICIPAÇÕES S.A. | Investor Relations Customer Base Evolution: 1 Million lines cleaned-up Post-paid Clean-up Base TIM Customer Base Evolution Mln lines Mln lines 29% incremental 25.9% 25.4% 25.0% market Market 24.2% -0.4 23.5% 6.6 6.2 Share share in March 35.2 36.4 36.1 +11% YoY 32.5 33.8 15,00% Dez-08 Gross Churn Mar-09 6.8 6.6 6.2 6.8 6.8 Post-paid Pre-paid Clean-up Base 25.8 27.0 28.4 29.8 29.9 Mln lines Pre-paid 1Q08 2Q08 3Q08 4Q08 1Q09 +0.1 % Post-paid -3.6 p.p. 29.8 29.9 20.8% 20.2% 19.4% 18.1% 17.1% on Total Dez-08 Gross Churn Mar-09 4
  • 6. TIM PARTICIPAÇÕES S.A. | Investor Relations Resolution of Embratel’s dispute affected 1Q EBITDA Financial-economic impacts Impact of Embratel dispute resolution on EBITDA R$ Mln R$ Mln Non +90 -64 95 64 recurring cost Cash EBITDA Impact Impact Reported +14% 609 533 EBITDA  Positive cash impact 1Q08 1Q09  Application of new interconnection tariff EBITDA Margin %  Better relationship with Embratel to Reported 17.8% 20.2% renegotiate leased lines Normalized 20.9% 22.4% +140 bps 5
  • 7. TIM PARTICIPAÇÕES S.A. | Investor Relations #2 in Overall Service Quality driven by higher Network Reliability 2008 FY – Overall Service Quality Feb-Mar/09 – Overall Service Quality % achievement of overall service quality targets, TIM vs. competitors % achievement of overall service quality targets, TIM vs. competitors 99% in March 4Q08: 90.2% #6 #2 99.5% 99.9% 98.4% 97.8% 97.0% 98.0% 97.7% 95.5% 95.1% 93.4% 91.6% 83.9% 85.5% 61.4% Player 1 Player 2 Player 3 Player 4 Player 5 TIM Player 7 Player 1 TIM Player 4 Player 5 Player 3 Player 2 Player 7 Network Service Quality % achievement of network service quality targets % achievement of network service quality targets Nov/08 Mar/09 Delta (p.p.) 99.5% 96.7% TIM 84.6% 99.5% 14.8 Main mobile Player 1 99.0% 100.0% 1.0 84.6% 84.1% 84.1% operators Player 2 95.7% 93.1% -2.7 Player 3 73.1% 46.2% -26.9 ´Nov/08 'Dec/08 ´Jan/09 'Feb/09 'Mar/09 6 Source: Anatel
  • 8. TIM PARTICIPAÇÕES S.A. | Investor Relations Brand Repositioning 3 steps Strategy Top of Mind Sao Paulo and Rio de Janeiro, % 33 30 30 30 30% 29 Customer 22 proximity 20% 19 18 Feb 10% Week 16/03 Week 30/03 TIM Player 1 Player 2 Player 3 New Slogan Advertising Campaign Evaluation Mar % Excellent and good grades Better evaluation vs. competitors and association to attributes as change, revolution, innovation 88% 77% Products 69% Campaigns Apr/May Player 2 Player 3 7
  • 9. TIM PARTICIPAÇÕES S.A. | Investor Relations Efficiency Plan: 1Q09 impacts Direct costs*: 1Q09 YoY: -6% Advertising 85% Brand 100 90 80 70 Commercial Acquisition 60 50 -5% and 15% Value and 40 Management 30 20 Quality 10 0 -51% Bad Debt 2008 2009 Efficiency -13% IT 1 0 - 0% 8 % -0 6 % -0 4 % -0 2 % -0 0% 20% 40% 60% 80% 10% 0 Other costs: -1% 1200 100 0 800 600 -5% HR, G&A and others 400 200 0 2008 2009 CAPEX: Network 37% Intelig -30% 300 250 Comodatum 200 -20% 150 100 Network and IT -35% 50 IT Rationalization 0 2008 2009 8 * Includes costs of Interconnection, Handsets, TFI/TFF, Recharge, VAS content providers
  • 10. TIM PARTICIPAÇÕES S.A. | Investor Relations Signing of Intelig’s deal Before the merger After the merger Deal Structure TIM Brasil Serv. TIM Brasil Serv.  Asset Swap (6.15%) JVC JVCO and Part. S.A. and Part. S.A. O ON: 81.32% ON: 76.32% ON: 6.15% PN: 63.93% 100% PN: 60.00% PN: 6.15%  Waiting approval from HOLDCO authorities 100% 100% 100% 100% TIM Cel. S.A. TIM Cel. S.A.  Lock-up period 100% 100% TIM Nord. S.A. TIM Nord. S.A.  Debt Free Note: information concerning the shareholding percentages of TIM PART are still subject to changes due to the deliberations taken at its Extraordinary Shareholders Meeting, dated of April 2, 2009 and article 171 of the BCL 9
  • 11. TIM PARTICIPAÇÕES S.A. | Investor Relations Agenda Economics Pressure Priorities Restructuring on 1Q09 Top Line 2Q09 Luca Luciani Claudio Zezza Luca Luciani 10
  • 12. TIM PARTICIPAÇÕES S.A. | Investor Relations 1Q09 Main results Flat Revenues: R$3,012 million (+0.6% YoY) – as consequence of last 12 month post paid churn and with decreasing pre-paid contribution VAS Growth: up 31.4% YoY (approximately 11.2% of gross service revenues) thanks to data service Further Efficiency Gains: • Discretionary costs -8.7% YoY • Bad debt at 4.8% on net service revenue: -51% YoY (or -24% normalized by Telesales effect) Improved EBITDA Margin: +14.4% YoY reported with margin of 20.2%. Normalized EBITDA with Embratel’s dispute agreement, margin would be 22.4%  Negative Operating Free Cash Flow (R$ -1,251Mn) mainly due to Capex 4Q08 disbursement and Fistel tax 11
  • 13. TIM PARTICIPAÇÕES S.A. | Investor Relations Revenues +122% 0,5 Total Revenues (Gross) Customer 0,2 Net Revenues Base TIM WEB Mln lines R$ Million R$ Million Mar/08 Mar/09 (76) 56 3,544 ΔYoY (34) 103 (55) 2,993 3,012 +0.6% 4,212 3,223 4,219 -0.5% 2,838 2,823 +21.5% 155 321 189 1Q08 Outgoing Long Incoming. VAS Product 1Q09 1Q08 4Q08 1Q09 Distance Net Service Revenues ΔYoY -3.8% -6.9% -5.0% +31.4% +17.3% Net Product Revenues 12
  • 14. TIM PARTICIPAÇÕES S.A. | Investor Relations Efficiency sustains EBITDA Margin over 20% Includes Embratel dispute expenses: R$ Personnel and G&A Costs Interconnection & Network Costs 64 Million R$ Million ∆ YoY R$ Million ∆ YoY Total 286 283 261 Total 1,045 1,048 985 Total -8.7% Total -5.7% G&A* 124 119 103 Inter ∆ QoQ connection 837 784 702 ∆ QoQ Personnel 163 164 158 Total -7.6% Network 207 264 283 Total -6.1% 1Q08 4Q08 1Q09 1Q08 4Q08 1Q09 % of Net % of Net 9.6% 8.0% 8.7% Revenues Revenues 34.9% 29.6% 32.7% *includes TI costs Bad debt EBITDA R$ Million 272 ∆ YoY R$ Million ∆ YoY Telesales -51% +14.4% 95 impact Normalized Normalized 95* 64** -23.9% +7.3% 177 931 609 131 134 533 ∆ QoQ ∆ QoQ 1Q08 4Q08 1Q09 +3.0% Margin -27.7% 1Q08 4Q08 1Q09 % of Reported 17.8% 26.3% 20.2% Net Service 6.2%* 4.1% 4.8% Revenues Normalized 20.9% 26.3% 22.4% * Excluding Telesales additional impact (9.6% including impact) * Telesales Impact ** Embratel’s dispute expenses 13
  • 15. TIM PARTICIPAÇÕES S.A. | Investor Relations Defended EBITDA – Improved resources allocation R$ Million 33.0 64.0** 137.2 (14.7) 33.4 (111.0) 95* (61.2) 59.9 609.4 532.8 Investments Savings +14% EBITDA Service Handsets Advertising Network Other EBITDA COGS Bad Debt 1Q08 Revenues Revenues & Sales Expenses Revenues*** 1Q09 Δ YoY -0.5% +21.5% +18.6% +23.3% -5.7% -50.5% -11.7% Reported 17.8% 20.2% Normalized 20.9% 22.4% +140 bps 14 * Telesales Impact ** Embratel’s dispute *** Other Expenses include: G&A, Personnel and Net Other Operating Expenses/Revenues
  • 16. TIM PARTICIPAÇÕES S.A. | Investor Relations EBIT and Net Results – 1Q09 R$ Million EBITDA Depreciation & Net Financial Taxes and Net EBIT Results 1Q09 Amortization Expenses Others 609.4 (641.2) Impacted mainly by additions into pre-tax balance, due to the end of hedge contracts (31.8) (144.0) (69.3) (42.9) Change YoY +14.4% +12.1% -19.0% -5.8% +240.4% +14.8% 15
  • 17. TIM PARTICIPAÇÕES S.A. | Investor Relations Net financial position and Operating Free Cash Flow – 1Q09 Operating Free Cash Flow Net Debt R$ Million R$ Million 609 (1,666) (194) (1,251) Operating Non 4Q08 FCF OpFCF 1Q09 (1,670) EBITDA ΔWC CAPEX Operating (1,251) (96) (3,017) FCF  Negative Working Capital due to 4Q08’s cash-out (CAPEX and FISTEL) R$ 3.47 billion (of which 65% long term) Gross Debt ~35% of total debt is denominated in foreign currency (fully hedged) Average annual cost 12.47% in Q1 09 vs.10.96% in Q1 08 (and 13.2% in 4Q08) 16
  • 18. TIM PARTICIPAÇÕES S.A. | Investor Relations Agenda Pressure Economics Priorities Restructuring on 1Q09 2Q09 Top Line Luca Luciani Claudio Zezza Luca Luciani 17
  • 19. TIM PARTICIPAÇÕES S.A. | Investor Relations Issue: pressure on Top Line  Post-paid customer base erosion along last 12 months • Lower focus on gross adds and increasing churn in second half 2008 • Post-paid mix down to 17.1% on total customer base (-3.7 p.p. vs 1Q08)  Deceleration of growth of pre-paid revenue, due to lower promotional aggressiveness, especially in the campaign for Christmas • Pre-paid ARPM increase (+53% YoY) • MOU outgoing decrease (-31% YoY)  ARPU dilution mainly due to worse customer base mix: • Pre-paid outgoing ARPU increase (+6% YoY) • Post-paid outgoing ARPU decrease (-4% YoY) • Blended outgoing ARPU decrease (-12% YoY) 18
  • 20. TIM PARTICIPAÇÕES S.A. | Investor Relations Revenues slowdown: post-paid base erosion and pre-paid growth reduction Pos-paid long tail MOU/Price Pre-paid Hundred Base Churn -31% MOU out (min/month) 100 ARPM out +53% (R$/min) Gross ARPU out (R$/month) 1Q08 2Q08 3Q08 4Q08 1Q09 1Q08 2Q08 3Q08 4Q08 1Q09 Post-paid revenues growth (%YoY) Pre-paid outgoing revenues growth (%YoY) + ++ ++ + 1Q08 3Q08 1Q09 1Q08 3Q08 1Q09 %Average Base YoY* ++ + % Average base YoY* ++ ++ + Post-paid customer base erosion MOU deflated as consequence of price-up 19 * Excludes churn due to the base clean-up
  • 21. TIM PARTICIPAÇÕES S.A. | Investor Relations 1Q09 suffers from weak Christmas campaign Incremental Market Share Pre-paid Gross Adds TIM Vivo/Claro 14% 13% 10% +9% 26% Bonus 10 x Min. usage 12% to earn R$ 6 1 min. oct/08 nov/08 dec/08 Promotion 4Q07 4Q08 3 month 6 month Loss of competitiveness duration 4Q07 4Q08 in dec/08 Market 17.0MM 22.9MM Gross Lower aggressiveness +35% of TIM offer (Post+Pre) Total unitary SAC Gross Adds (% YoY) Jan-Sep 2008  Post: -4% R$ 4Q08  Pre: -12% -16% -14% Post-paid -27% 22% Pre-paid Jan-Sep 4Q 9% 2008 2008 20 * TIM Brasil estimates
  • 22. TIM PARTICIPAÇÕES S.A. | Investor Relations R$ cent/minute ARPU dilution, reflecting Post-paid customer base erosion ARPU outgoing Pre-paid ARPU R$/month ARPM (R$/min) 28.5 29.8 29.7 29.9 26.0 ARPU (R$/month) 1Q08 2Q08 3Q08 4Q08 1Q09 YoY -10% +6% 1Q08 2Q08 3Q08 4Q08 1Q09 ARPU outgoing Post-paid 60 ARPM YoY -14% -14% -12% -13% -12% 55 (R$/min) 50 45 40 % Mix Pós-pago ARPU 35 (R$/month) 30 25 20.8% 20.2% 19.4% 18.1% 17.1% 1Q08 2Q08 3Q08 4Q08 1Q09 YoY -7% -4% 21
  • 23. TIM PARTICIPAÇÕES S.A. | Investor Relations Agenda Economics Pressure Priorities Restructuring on 1Q09 Top Line 2Q09 Luca Luciani Claudio Zezza Luca Luciani 22
  • 24. TIM PARTICIPAÇÕES S.A. | Investor Relations Challenges Growth with Profitability Invert current trend Efficiency Plan Integration of Intelig Post-paid 450 EBITDA and Operating Efficiency on Network 400 350 Gross Free Cash Flow defense 300 Business development (Long 250 200 150 Churn 100 Financing the growth Distance, Top Clients) 50 0 1Q Apr-Dec 2009 2009 Market Share Incremental SAC G&A e RH Bad debts 30% +15% 600 600 600 25% 500 500 500 20% 400 -5% 400 -51% 400 29% 15% 300 300 300 17% 10% 200 200 200 10% 5% 100 100 100 0% 0 0 0 Avg. Dec Mar 1Q08 1Q09 1Q08 1Q09 1Q08 1Q09 2008 „08 „09 Speed-up of commercial KPIs in 2Q Improve efficiency to sustain growth 23
  • 25. TIM PARTICIPAÇÕES S.A. | Investor Relations Invert current trend – Sales growth Invert current acquisition trends Post-paid gross adds (Voice) 1) Sales Convention (April 2nd) - “The Turnaroud”  1MM handsets sold  Focus on post-paid  New commissioning Jan-08 Jan-09 Feb-08 Feb-09 Mar-08 Mar-09 Apr-08 Apr-09 2) Portability: Port-in/Port-out Post-paid: Improvements on main territories:  Sales incentives 80% TSU: +22 p.p. Consumer TSP: +34 p.p. 60% Average 55% Business 40% 40% 23% 20% Company repositioning: 0% sales KPIs growth starting from 2Q09 4Q08 4 Q08 1Q09 1 Q09 Abr/09* 39904 2008 Mar/09 Apr/09* 24 * Portability results until Apr 26th
  • 26. TIM PARTICIPAÇÕES S.A. | Investor Relations Invert current trend – New offers portfolio (2Q09) Launched offers Next launches Single invoice for business New offer customers Business New post-paid offer Post High Mother‟s Day (free LD) Post Pre Portability % of Gross Adds 0 ,6 CB Infinity: 750 K 0 ,5 (lines) (pre-paid): 0 ,4 0% 33% 0% 0 ,3 0% 0% 0 ,2 0 ,1 0% 0% Company repositioning: 0 0% 0% revenues growth from 2H09 8/Apr 19/Apr 04/May 8/Apr 18/Apr 03/May 25
  • 27. TIM PARTICIPAÇÕES S.A. | Investor Relations Efficiency Plan Quick wins Improvement Re-thinking Efficiency identified  Bad debt  Commercial: channel costs  Network: Intelig integration until now: rationalization ~R$0.8 Bln  IT: contracts  Customer care: revision of renegotiation  Network: contracts caring model Opex +  G&A: costs optimization renegotiation  New sourcing models (revenue Capex  IT: demand rationalization sharing, risk sharing, etc)  Finance company growth  Defend profitability and cash generation (EBITDA margin and Operating Cash Flow) against exchange rate and business risks ~50% of efficiency SAC Customer Care reinvested on +XX% +YY% business 600 600 500 500 400 400 30 20 0 0 30 20 0 0 growth 100 100 0 0 2008 2009 2008 2009 FY FY FY FY 26
  • 28. TIM PARTICIPAÇÕES S.A. | Investor Relations Intelig: synergies for TIM  Transport network use (backbone and metropolitan)  100% leased lines  14.500 km of own Network and optical fiber for TIM Brasil traffic  Optical fiber MAN*  800 Km in MAN* transport under development rings Accelerate Business clients („000) integration to  Cross/upsell of TIM mobile capture Data solutions for Intelig customer 300 solutions for base and Intelig data 200 synergies: Business solutions for TIM customers 100 ~2% of EBITDA LD Net Revenues (R$ Bln) margin  Extension of the LD business to non-TIM customers (18 months) Long 1.0 Distance + *Metropolitan area network 27
  • 29. TIM PARTICIPAÇÕES S.A. | Investor Relations “Safe Harbor” Statements Statements in this presentation, as well as oral statements made by the management of TIM Participações S.A. (the “Company”, or “TIM”), that are not historical fact constitute “forward looking statements” that involve factors that could cause the actual results of the Company to differ materially from historical results or from any results expressed or implied by such forward looking statements. The Company cautions users of this presentation not to place undue reliance on forward looking statements, which may be based on assumptions and anticipated events that do not materialize. Investor Relations Visit our Website Avenida das Américas, 3434 - Bloco 01 http://www.timpartri.com.br 6° andar – Barra da Tijuca 22640-102 Rio de Janeiro, RJ Phone: +55 21 4009-3742 / 4009-3446 / 4009-4017 Fax: +55 21 4009-3990 28