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TIM Brasil - Meeting with Investors
     TIM Brasil
September, 2012   - Meeting with Investors

              March, 2013
Knowing TIM Better


  Shareholders Structure                                                                       TIM: A Huge Brazilian Company
                                                                                          Presence in Brazil since 1998
          TIM Brasil Serv. e Part. S.A.                Minoritários                       13th largest Private Company in Brazil (source: Exame
ON: 67% (1,611,969,946)                                          ON: 33% (805,662,701)     Magazine)
                                                                                          Unique Telco company listed on the Novo Mercado:
                                 TIM Participações S.A.                                        .100% Tag Along and equal dividend rights
  Market Cap                                                                                   . One single class of shares
  (R$ Bln; CAGR)
                                                                                               . Independent Board members
                                      +15%
                                                                                               . A more strict disclosure policy
                                                             22.3              19.8
                         17.7             16.9                                            +11,500 direct employees
      11.5
                                                                                          + 21,000 indirect jobs
                                                                                          +400,000 Points of Sales (Top-up and SIM cards)
      2008           2009                 2010              2011               2012
                                                                                          + 130 own stores
  Corporate Governance
                                                                                          > 70 million costumers. The 2nd player.
                                                                                          11 Customer Care Centers with 14,000 consultants
                                          Requirement of
                                                            Highest level of              ~ 11,500 antennas in 3,383 cities, covering +94% urban
                                                               Corporate
                                           protection for
                                                             Governance                    population
                            Demand for        minority
                         transparency and shareholders                                    Exclusive attendance of 391 municipalities and 1.64
                            disclosures
             Legal                                                                         million customers
          Requirements
                                                                                          Payment of R$8.1 billion in taxes and contributions in
                                                                                           2012
        Brazilian Law “Nível” 1            “Nível” 2
                                                                                          Investment: R$3.8 billion in 2012
        “Lei das S.A”
                                                                                                                                                    2
Macro-Economic Fundamentals Remain Solid
                                                                            Families Income is increasing continually
    Brazilian families consumption is growing every year
                                                                            Average Real Salary (R$)
    Families consumption on Brazilian GDP demand side - %YoY growth
     8                                                                      2,000
                                        6.9
                                                                            1,900
     7            6.1
                         5.7                                                1,800
     6     5.2                                                              1,700
                                                                     4.8
     5                          4.4            4.1            4.3           1,600
     4                                                3.1                   1,500
                                                                            1,400
     3
                                                                            1,300
     2                                               Lowest                 1,200
     1                                               Growth                 1,100
     -                                                                      1,000
          2006a 2007a 2008a 2009a 2010a 2011a 2012a 2013e 2014e




    Family Indebtness will probably drop                                    Unemployment rate is reaching a low record constantly
    % debt service/families income                                          Unemployment Rate(%)

    30                                                                      13.0    12.4
                                                                            12.0           11.5
    25                                                22.4    21.9
          19.1           19.2   20.3    19.5   20                    20.2   11.0                  9.9 10.0
    20           17.8                                                       10.0                             9.3
                                                                             9.0                                   7.9 8.1
    15                                               Peak                    8.0
                                                                                                                             6.7
    10                                                                       7.0                                                   6.0
                                                                             6.0                                                         5.5
                                                                                                                                               4.8
     5                                                                       5.0                                                                     4.2
                                                                             4.0
      -
                                                                             3.0




Source: Credit Suisse, BaCen and IBGE                                                                                                                      3
Strategy
Leveraging on Pure Mobile Competitive Advantage

  Voice FMS: Mobile is more convenient than Fixed…                               Data Going Mobile: Internet has a great potential…
  R$/minute, voice                                                               Mln Households;
                                                                                                                           Fixed BB by speed
                                                                                                                           % of connections
                                                                                                     68 Mln
                                                                                  Possess                                   < 2 Mbps
                                                                                                      38%                                             66%
                                                                                     Internet
                                                                                  connection
                                                                                                    25.7 Mln
                                                                   50% mobile
                                                                                                                                                  27%       Other
                                                                   discount                                                                       3.2 Mln
                                                                                 Does NOT                                28%                     25%       Lack of
                                                                                    Possess           62%                                         2.9 Mln   Coverage
                                                                                     Internet
                                                                                  connection        41.9 Mln             Intention
       2006      2007      2008    2009   2010      2011    2012                                                                                   48%      Too
                                                                                                                           to buy
                                                                                                                                                  5.6 Mln   Expensive
                                                                                                                   over next 12 months
                                                                                                Total Households                         Households which does
                                                                                                                                             NOT possess

  Voice FMS: …TIM, with no legacies, can only gain on the trend                  Data Going Mobile …Mobile has greater price efficiency
  R$ billion, Net Revenue per Group (2012)                                       Willingness to pay, % of households

                                                                                   Willingness to pay (% of Households)
      Total        33.9           30.7       28.1          18.8        4.3              > R$ 250       1%
                                                             FMS                         R$ 250        2%
                                                                                         R$ 200        3%                                UBB
  Fixed + Data                                              Focus                                                                                     Live TIM
                    12.5                                                                 R$ 150         6%
    + Pay TV                                                                                                                                          Approach
                                  18.5                     0.9                           R$ 100           13%
                                            19.0                                          R$ 80             20%
                                                                                          R$ 70              26%
     Mobile        21.4                                    17.9                           R$ 50                 41%
                                  12.2       9.1                                          R$ 40                   50%
                                                                        4.3               R$ 30                     62%
                                                                                          R$ 20                       68%                Mobile
                   Vivo           Claro      Oi            TIM         GVT
                                                                                          R$ 10                        73%


                  A pure mobile approach is the most suitable strategy to capture both opportunities
Source: Company estimates; CETIC dec’11;
                                                                                                                                                                        5
Mobile Segment to Support Universalization


  Customers Growth - Telecom                                            Market Transformation
  (Mln customers)                                                       Total Revenues- R$ Bln

                                                          261.8                                                             CAGR ’12-’15
                               +116%           242.2
                                                                                                                           129    4%
                                       202.9                                                                      124
                               174.0                                                                     116                28
                                                                                                                    22
                       150.6                                                          104                                 (22%)   28%
                                                                                                       14 (12%)   (18%)
Mobile         121.0                                                  • Mobile       6 (6%)
                                +12%                                                                                              Mobile: +7%
                                                                        VAS
                       41.2    41.5    42.0      43.0      44.0                         41                46        47      46
               39.4                                                   • Mobile                                                    0%
                                                                                      (40%)             (40%)     (38%)   (36%)
Fixed                                                                   Voice
                                                                      • Fixed           17                21
               2007    2008    2009    2010    2011       2012                        (16%)                         23      25
                                                                        Data*                           (18%)                     7%
                                                                                                                  (19%)   (19%)
Mobile                                                                                  40                                        Fixed: -1%
                                                                                                          35        32
Penetration
               64%     79%     90%     105%    124%       133%        • Fixed         (38%)                                 30
                                                                                                                                  -5%
                                                                                                        (31%)     (26%)   (23%)
                                                                        Voice
  Customers Growth – Broadband
                                                                                      2009              2012      2014    2015
  (Mln customers)
                                                                       Market split between:
                                                        52.5
                                                               +38x      Mobile         47               60        69      75
                                                                                       (45%)            (52%)     (56%)   (58%)
                                          33.2
                                                                                        57               56        55      55
 Mobile                                                                  Fixed         (55%)            (48%)     (44%)   (42%)
                                                    19.1
                                14.6      16.3
              10.0     11.4                                    +90%
 Fixed                  4.1     13.8
              1.4                                                                 Mobile Segment as the Growth Driver and
              2008     2009     2010     2011       2012
                                                                                           Sector Universalization
                                                                                                                                                6
                                                                      *including Corporate/Wholesale
FMS Secular Trend Remains on Play

Fixed to Mobile Substitution…                                   …impacting Fixed Incumbents                        … benefiting Mobile Segment

  Fixed Tariff Premium over Mobile                              Lines in Service
  ARPM (R$/min)                                                 (Fixed - Residential, Mobile, D% yoy, mln lines)

                                                                Fixed                                                                                      Mobile
                                                                (Residential)       -6.8%                                                   +8.1%
Mobile                                                                                             -5.0%                    +19.4%
                                             50% mobile                                                                                             262
                                             discount                        22.1                                                    242
                                                                                            20.6           19.6       203

                                                                             2010           2011           2012       2010           2011           2012
Fixed
                                                                Revenues
2006     2007     2008      2009     2010     2011    2012
                                                                (Fixed, Mobile, D% yoy, R$ bln)

  Leading Traffic to a Sharp Increase                           Fixed               -6.3%                                                                  Mobile
                                                                                                                                            +7.7%
  (Bln Minutes; Traffic Outgoing)                                                                  -6.3%
                                                                                                                            +10.3%
           21.8      22.6      23.7         26.4     29.1                    36.0
  20.1                                                                                      33.7                                     56.2           60.6
                                                                                                           31.6       51.0

 3Q11     4Q11      1Q12       2Q12      3Q12        4Q12                    2010           2011           2012       2010           2011           2012
                                                                Organic EBITDA
  Leadership in LD Market Share                                 (Integrated, Mobile as TIM, D% yoy, R$ bln)
  (% Minutes)                                                   Integrated                                                                                 Mobile

88.2%                                                                               -3.0%
         66.5%                                                                                                                              +8.5%
                  53.3%     49.8%    48.5% 48.3% 49.7%                                             -2.3%
                                                                                                                         +11.1%
 6.7%                45.8%           47.8% 47.7% 48.1%
         28.3% 42.0%                                                         21.3                                                                   5.1
                                                                                            20.6                                     4.7
                                                                                                           20.2       4.2
jun/09 jun/10 jun/10 dec/10         jun/11 dec/11 mar/12

         TIM        Incumbents*                                                                                       2010           2011           2012
                                                                             2010           2011           2012

 * Telemar, Brasil Telecom, Telesp e Embratel.               Source: Companies results and Teleco.                                                                  7
2012 Results in a Few
Business Resilience Against a Strong Headwind

 Operational Improvement
 Users, Minutes, Unique Users, %YoY                                                                                     Leader in customer base
                  +10%                                     +14%
                                                                                                                         growth for the 10th
                                                                                                  +22%                   consecutive quarter
                                                                            150                                  ~21
                              70.3
               67.2 68.9 69.4                                        139
        64.1                                131      126     127
                                                                                      ~18                               Leader in pre-paid

                                                                                                                        #2 in post-paid voice (ex
                                                                                                                         - M2M and Dongles)
    4Q11 1Q12 2Q12 3Q12 4Q12                4Q11 1Q12 2Q12 3Q12 4Q12                 4Q11 1Q12 2Q12 3Q12 4Q12
          Customer Base – Mln                      Minutes of Usage                Data Monthly Unique Users - Mln      Record of MoU at 150
                                                                                                                         min

                                                                                                                        Smartphone penetration
 Financials
                                                                                                                         reached 43% of total base
 R$ Bln, %YoY
                                                                                                                        Increasing investment to
               Total Revenues                       Organic EBITDA                          Organic Net Income
                                                                                                                         R$3.4 Bln (+12% YoY) ex-
     19%                                                                              27%                34%             licenses
                                            13%                                                                  16%
                         8%                                        7%      8%                   -2%
% YoY           7%               7%                   6%                                                                Organic Net Income FY12
                                                                                                                         = R$1.5 Bln (+17.4% YoY)

                                                                                                                        EBITDA – Capex = R$1.6
                                                                                                                 0.5     Bln (ex-licenses)
                                5.0                                                                      0.4
                         4.7                                                                    0.3
                 4.5                                  1.2          1.2     1.4         0.3                              Proposed dividends of
         4.5                                 1.2
                                                                                                                         ~R$743 mln (+39% YoY)
        1Q12    2Q12     3Q12   4Q12        1Q12      2Q12     3Q12        4Q12       1Q12     2Q12   3Q12     4Q12

                                 % Margin    26.2      26.7        26.3     28.4      6.1       7.5      9.0     9.2


                                                                                                                                                     9
Guidance: Check Point

                                                                                            %
                                        2011           2012            Guidance
      R$ billion                                                                       Achievement

               Total Net                17.1           18.8               18.8                   100%
               Revenues                                                   (+10%)




         Organic EBITDA                  4.7            5.1                5.1                   100%
                                                                          (+10%)




          Organic Capex                  3.0            3.4                3.0                   113%




                        Tough Year Underscored by Solid Business Foundation

 • Resilience of customer base growth          • Macroeconomic slowdown             Net Service Revenue Evolution
   and usage (especially data)                 • Regulatory scrutiny                             2.7%
 • ARPU sequentially improving                 • Image damage
                                                                                                            1.7%
                                                                                                                         1.8%
                                                                                     13.1%
 • Good cost control (ITX / network            • Increased competition                                                               6.9%
   costs up 9% while traffic +34%)
                                               • Intelig’s business performance                            Intelig’s
 • More investments in infrastructure            below expectations
                                                                                    2011 YoY      MTR                    Macro      2012 YoY
                                                                                   Net Service   Impact   Business     Competition Net Service
                                                                                      Revs                  Impact     Regulatory     Revs
                                                                                                                         Impact
                                                                                                                                            10
The Only Company to Gain Market Share

   Total Market Share Growth
   (% of total lines)

                                                                  D 2012 vs. 2011                            #1 Pre-paid
       29.7%             29.5%            29.1%   28.9%                                                                       +63 Bps
                                                                                                    27.6%           28.3%
                                                                  Vivo         -45 Bps
                                          26.9%   26.9%    199                                                                           Vivo
                         26.5%                             bps                                       28.0%          27.2%     -78 Bps
 457                                                                           +42 Bps
 bps   25.4%
                         24.9%            24.9%   25.0%                                              24.1%          24.7%     +67 Bps    Claro
                                                                  Claro         +0 Bps
       25.1%                                                                                        20.1%                                 Oi
                                                                                                                    19.5%     -53 Bps

                                                                                                     2011           2012

       19.4%
                         18.8%            18.8%   18.9%                                                      #2 Voice Post-paid
                                                                  Oi            +3 Bps

                                                                                                     38.2%           38.4%    +21 Bps    Vivo

                                                                    The only mobile                  22.0%          23.2%     +121 Bps
                                                                    operator which
       2010              2011             2012    Jan/13             grew in 2012                                             -282 Bps   Claro
                                                                                                     23.9%          21.0%

                                                                                                     15.3%          16.7%     +143 Bps    Oi
Source: Anatel                                                                                        2Q12           4Q12



  Sales Force                                      Focus on Efficiency                             Bad Debt Trend
  (Points of sale EoP)                             (R$; months)                                    (as % of Gross Revenues)

              2010        67                        SAC/    1.5
 Own                                                                      1.3               1.4
                                                   ARPU
              2011          81          +96%
 Stores
              2012               131                                                                  1.04%
                                                            36                                                       0.92%
                                                                          28                27                                     0.71%
                                                   SAC
            3Q12                 298k      +9%
 Mass                                                             -21%                -5%
 Channel 4Q12                              QoQ
                                   326k
                                                           4Q10           4Q11              4Q12      4Q10            4Q11        4Q12

                                                                                                                                               11
Customer Base Evolution

                                                             Voice post-paid Base Analysis (ex-M2M and broadband)
                                                             (Million lines)
 Customer Base Growth
 (% YoY)                                                                                                                                 10.5 10.7 D% YoY
                                                                                                                                      10.4
                                                                                                                       10.2 10.4 10.3               +15%
                                                                                                            9.9 10.0
                                                                                                   9.8
                                                                                     9.4 9.5 9.7
                                                    10.7                       9.3
                                 +15.5%                        Total post-                                                           8.3 8.4 8.7   +25%
                                                               paid
                                           10.3                base
                                   10.0
                          9.7                                  Voice post-                                                           4Q12: 519k Net adds
 Post-paid                                                     paid base                                                             34% Net share (#2)
                  9.3

                                                                      Dec 11                 Mar 12             Jun           Sep 12       Dec 12
                                                                                                                 12
                                                            Source: Anatel
                 4Q11    1Q12     2Q12     3Q12    4Q12

                                 +75 Bps                     Voice Growth (MOU)
                                                             (Minutes; %YoY; Top Up)
 post-           14.5%   14.4%   14.5%     14.8%   15.3%
paid Mix

                                                           % YoY     +1.7%            +0.2%        +0.2%          +6.7%        +14.5%
                                 +8.8%
                                           59.1    59.6                                                                                    Top Up Volume
                                  58.9
                         57.6                                                                                                                         210
                                                                                                                                 150
Pre-paid                                                                                                                                     183 +15%
                                                                                                                   139
                  54.8                                                131
                                                                                       126            127
                                                                                                                                               4Q11 4Q12

                 4Q11    1Q12     2Q12     3Q12    4Q12              4Q11             1Q12         2Q12            3Q12         4Q12
Source: Anatel




                                                                                                                                                           12
Data as Key Driver for Growth

Products Net Revenues                                  Handset Sales Market Share                              Smart/Web phone Penetration
(R$ Million)                                           (% of handset revenues in 2012)                         (% over total base of lines)


                       +56.4%                                                                                                         1.6x
                                               706       Operators                                                                                      43.1%
                                                                                     8%                                                         39.1%
                                    622                                                                                              35.2%
                         563                                         60%                   19%                             31.1%
  451          453                                                40%              33%                           26.6%
                                                         Open Market                       40%


 4Q11       1Q12        2Q12      3Q12        4Q12
                                                                              P1     TIM    P3    P4
         Sales of web/smartphones
             represented 65%                           Source: Company estimates                                 4Q11      1Q12       2Q12      3Q12    4Q12




VAS Gross Revenues                                      SMS unique users growth                                Data users
(R$ Million; % of Gross Mobile Services Revenues)       (Million Montlhy unique users)                         (Million monthly unique users)

                                   19.6%       20.5%
           18.1%        18.7%                                                                                                          +21.5%
16.7%                                                                       +24.6%                                                                      >21
                                                                                                                         ~18

                         +29.7%
                                               1,243
                                   1,132
               1,000     1,031
  958                                                                                                                    4Q11   1Q12     2Q12    3Q12   4Q12

                                                                                                              3G coverage
                                                                                                              (% of urban 66%                           72%
 4Q11          1Q12     2Q12       3Q12        4Q12      4Q11        1Q12     2Q12         3Q12        4Q12   pop.)

                                                                                                                                                                13
EBITDA & Efficiency

     EBITDA Evolution
     (R$ Million)                                                                                                         16 mln of provision on advertising credit
                                                              ~400                                                        26 mln of provision on Anatel administrative
                                                                                                                          procedures established between 2007/09

                                                  +69               +91         -630
                                    +1,067                                                 -202
                                                                                                            5,052            -42             5,010
                     4,658


                    27.3%                                                                                  26.9%                             26.7%
                                                                          EBITDA Margin

                                                                                                           32.4%                             32.1%
                    32.5%                                            Service EBITDA Margin

                  EBITDA        Δ Services     Δ Handset      Δ Marketing    Δ Network    Δ Pers./G&A Adj. EBITDA    Non-                  Rep. EBITDA
                   2011         Revenues         Margin        and Sales      and ITX      and others     2012    recurring 3Q                2012

                  ΔYoY              +6.9%       -20.9%            -2.3%       +13.3%       +11.8%          +8.5%                             +7.6%


     Handset Business and Commercial Efficiency                                                   Leased Lines, Traffic and ITX Costs
     (%YoY)                                                                                       (Compound Growth Rate - Quarterly)
                                                                                                                         Traffic
     Handset Business
                                                                                                                          6.9%
    Net Product                                      COGS            +26%
                             +35%
    Revenues
                                                                                                                  2011             2012
                    2011             2012                    2011            2012
                                                                                                       Leased                         ITX costs
     Commercial Efficiency                                                                           Lines costs                      (ex-SMS)
                                                                                                           0.2%
    Gross                                                                                                                                 -0.6%
                      -3.4%                  Commissioning
    Adds                                     Expenses                -9.3%
                                                                                                    2011          2012             2011       2012
            2011               2012                        2011              2012


                                                                                                                                                                         14
Net Income & Dividend

        From EBITDA to Net Income
        (R$ Million)

              5,010
                                                                                                                      16 + 26 = 42.1 mln – provisions
                                                                                                                      9.1 mln – monetary adjustments for
                                                                                                                      the administrative procedures
                           -2,689
                                          2,321          -168                -705
                                                                                                1,449               1,500



              EBITDA      Depreciation/   EBIT        Net Financial         Taxes and         Net Income             Adj. Net
               2012       Amortization                   Result              Others              2012             Income 2012
      ΔYoY     +7.6%        +3.6%         +12.6%         -29.7%              +29.1%             +13.4%             +17.4%




Organic Net Income                                                    Dividend Evolution
(R$ Million, CAGR)                                                    (R$ Million, CAGR, Reported Payout)



                                                                                                        +22%
                            +39%


                                              1,500                                                                              743
                            1,278                                                                           533
           776                                                                   497


         2010               2011             2012                               2010                    2011                     2012
                                                                  Payout
                                                                                 22%                        42%                   51%
                                                                   Ratio

                                                                                                                                                      15
Cash Generation

 2012 Operational Free Cash Flow                                        Net Debt
 (R$ Mln)                                                               (R$ Mln)


                                   R$ 378.2 Mln
                                   of 4G Licenses
                                                                               EBITDA:   -5,010
        5,010          -3,765                                                  D WC:     -579
                                                                               Capex:    +3,765            Dividends:     +523
                                                    ~ R$ 340 Mln of                                        Income Tax:    +414
                                                    License payable                                        Others:        +295

                                                                              441
                                                                                         -1,824
                                           +579                 1,824
                                                                                                  +1,232                 -151



       EBITDA         CAPEX                Δ WC                OFCF

%YoY +7.6              +24.4              +7,342                +12.4
                                                                             2011        Oper.    Non-Oper               2012
%Net                                                                                     FCF
        26.7            20.1                 3.1                 9.7          Net                   FCF                   Net
Rev.
                                                                             Debt                                        Debt




            5.1 Bln for Organic EBITDA in 2012                             1.8 Bln of Oper. Free Cash Flow in 2012

                                                    3.4 Bln on Organic CapEx in 2012

                                                                                                                                 16
2012 Conclusion

                % Households with only mobile services             Fixed price premium over mobile                 TIM MoU
                                                                    Mobile
                                                                                                                   (minutes)
                                                55%

FMS on Play              49%                                                                                                       129   136
                                                                                                                          116
                                                                                                                    83

                                                                    Fixed


                         2009                   2011                  2006      2009    2011   2014                2009   2010    2011   2012 2015e


                  Mobile Broadband Access per Social Class
                                                                                                         Data Monthly Users
                     +600 bps           +700 bps           x2            x5                              (Mln)

                                                                                                                                         >21
Mobile                                                                                                       ~18
Data                      20%                                            20%           2010
Accelerating                               18%               18%
                    14%                                                                2011
                                     11%                9%
                                                                    4%
                                                                                                             4Q11 1Q12 2Q12 3Q12 4Q12
                     A Class          B Class           C Class     D/E Class
                 Source: PNAD (national institute of statistics)

                                                                                               MTR Path
               MTR (Mobile Termination Rate)                                                   (R$/minute)
               • Cut implemented
               • Clear path towards 2016                                                          0.37             0.33
MTR & EILD     • Great contribution from mobile sector (ARPM -16%YoY)                                                            0.25
partially
                                                                                                                                               0.17
implemented
               EILD (Leased lines)
               • Resolution 590 released (cut up to 30%)
               • Needed framework to be followed by incumbents
               • Monopoly break                                                                  2012a         2013e             2014e         2015e

                                                                                                                                                       17
TIM Fiber Update
Live TIM: Up & Running



                                                                                              MSANs

                                                                                      Optical                         Backbone
Network                                           2
                                                                                     network
Construction                      1
                                                                                                      3


                           Buildings authorized             Building’s connected                           MSANs installed

                         7.1 k                8.5 k     3.0 k                4.2 K                    405                         694


                         3Q12                 4Q12     3Q12                  4Q12                 3Q12                           4Q12

               Capex per Client                                           Quality of Service
               (R$)                                                       (Average Speed in Mbps)

                >700


                                                                                                          35                 37
                                                           500
Quality of                                                                                                     20                  21
Service with
Low Cost                                                                           1.8 0.4


                                                                              Market Average               Live TIM          Live TIM
                  2012                                Dec/15e                                             (nominal)         (delivered)



                                                                             Download        Upload



                                                                                                                                          19
Live TIM: Speeding-Up with the New Offer

Market Demand                                                              Offers
(Units)                                                                    (Units)

                                                                                         Launch Promo                          Actual (jan13)

                                                    Website
                                                  Registration

                                                                   160k




Customer Base / Sales                                                                                        weeks
                                                                             Msan Installation Takeup (average)
('000 Clients)                                                               MKT share per Week per Coverage

 10
                 Customer Base                                              10%
  9
                 Sales
  8
  7
  6
  5                                                                          5%
  4
  3
  2
  1
                                                                             0%
  0
                                                                                     1    3   5   7   9   11 13 15 17 19 21 23 25 27 29 31 33
      may/12 jun/12      jul/12   aug/12 sep/12   oct/12   nov/12 dec/12
                                                                                                                 Week
                                                                                                                                                20
Quality and Network
Keeping the Good Level of Caring Performance

     IDA – Index of Caring Performance (last reported by Anatel)                           Anatel Ranking of Complains (last reported by Anatel)
     (Points)                                                                              (Index of Complains under 1,000 access)

                                                                                                                                  0.60                          0.60
                                                                                                                                         0.55        0.57
                    98.10                   97.70   98.65                                      0.52        0.53
                                  97.40                         97.10
        95.20                                                              94.80                                     0.47
                                                                                                                                  0.42   0.44                   0.45
                                                    94.00                                                                                            0.41
    93.80                                                                                                  0.47
                    94.50         95.30     95.10                          88.95               0.47                  0.47                                               TIM
       86.35        86.55                           88.10       92.60              TIM         0.32        0.31      0.29         0.30   0.32                   0.42
                                  86.65
                                            88.80                                                                                                    0.35
                                  86.30                                    80.20                                                                                0.30
                                                                77.63                          0.30
        83.90       83.30                                                                                            0.25         0.25               0.26
                                                                                                           0.24                          0.23
                                                    77.25                  76.28
                                            74.84
                                                                71.12
       Nov-11       Jan-12    Mar-12       May-12   Jul-12   Sep-12        Nov-12            Nov-11       Jan-12    Mar-12     May-12    Jul-12     Sep-12     Nov-12
   Source: Anatel                                                                        Source: Anatel


     Volume of claims at Consumer’s Protection Agency (Procon)                             Procon Demands throughout 2012
     (# Quarterly claims)                                                                  (Thousands of Demands; Demands/thousand customers)

                                                                                                                  Total              Demands for
                                                       21,618           19,838                                                       1k customers
                          19,245                                                                                  Demands
                                           18,558

    16,013                                                                                                                                                      1.62
                                                                        14,737                            Oi                 120.4

                                                       12,567                                                                                           1.23
                                                                                          Claro/Embratel                  102.7
                          10,687           10,510
     9,344                                              8,882              8,913         Vivo/Telefônica            44                      0.48
                          8,229            7,693                                   TIM
     7,591                                                              8,745
     6,229                                              7,648                                  TIM/Intelig         32.3                     0.46
                          7,166           6,533
        4Q11              1Q12              2Q12        3Q12            4Q12

    Source: SINDEC data base. Represents 45% of total Procons (12/31/12)                 Source: SINDEC published in Folha de São Paulo newspaper
      P1     TIM     P3      P4

                                                                                                                                                                              22
Capex Analysis

 Anatel Benchmark for 2012-2014                                            Network Targets
 (R$ Bln)                                                                  (km of fiber;units)

                                    2012-2014 Capex                       FTTS                            53             TRX (000)
                                                                          (000 km)                                                          271
                           9.9                                                          39       +36%
 2012 Extra Capex                                                                                                            205     +32%
                           0.4
 over Anatel Plan                         +20%        +39%        +81%
                                                                                      2012a              2014e              2012a           2014e

                                                                           FTTS                                          Data Channel
                           9.5                                             # sites (000)                                 Elements (000)
                                       8.3                                                                 3.3
                                                    7.2                                                                                     741
                                                             5.5                                 +160%                               +83%
                                                                                        1.3                                  406


                          TIM         Claro         Vivo     Oi
                                                                                      2012a               2014e             2012a           2014e


 Owned Network                                                             Leased Lines Opex Savings
 (Thousand of leased lines; % of total transport network)                  (% of savings each year)


# Leased                                     -35%                         Total Traffic           +64%            +39%          +28%
Lines                                                                     Growth %YoY
                                                                                                                                     Inertial Opex



                                                                                                                                     -80%
                                      +33 p.p.                                                                       -75%
                                                                                                          -55%
% Owned                                                                                                                              Reported Opex
Network

                 2009             2010              2011           2012        2009                2010           2011          2012

                                                                                                                                                     23
Strengthening Network to Support Data Growth

                                 Organic Capex (ex- 4G license)
                                 (Capex/Sales, Mix of Investments; R$ bln)

                                          As % of Net Revs.
                                                      19.6%            18.0%         18.0%

                                                                                                     10.7
                                                                                    3.4       3.6
                                                                       3.0
                                                         2.8

                                            Infra
                                          Invest.                      2.7          3.1
                                                        2.3
                                           Other
                                          Invest.       0.5            0.3          0.2
                                                       2010            2011         2012     2013e   2014e         2015e




 3G Coverage                                               3G Capacity (incremental node-B)                  LTE Roll Out
 (# Cities, % Urban Population Covered)

                                                           Focus on main urban areas;
% Urban Pop                                  80%
Covered            72%
         66%                                               Quality vs. Quantity.
  54%                                                                                                         Launch of LTE service in April 2013 in six
                                                                                                               cities hosting the Confederations Cup,

                                                                +62%             +37%                         In the course of the year, all the 12 cities of
# cities           712                                                                                         the FIFA World Cup 2014.
           488
                                                                                                              Sticking to Anatel’s minimum coverage
  210                                                                                                          requirements.

 2010      2011    2012    2013e    2014e     2015e             2013              2014        2015
                                                               Old Plan       New Plan
                                                                                                                                                                 24
Business Outlook
Business Drivers of Growth
                                                                                                                                             CAGR 12-15

   4 Ways of Growth                                                                       Revenue Growth
                                                                                          (Total Revenues,R$ billion)


                                                                                                                                     High Single
                                                                                                                                     Digit growth
                                                                                                                      18.8
                                                                                                        17.1
                                                                                                 14.5

   Customer             MoU              VAS    HH ready
     Base                              Revenues  to sell
    >90 Mln                 >200 min      >26%                ~2Mln

    Community                 FMS        Internet for         Tim Fiber
                                                                                                 2010   2011          2012     2013e     2014e      2015e
    Expansion                (Voice)      everybody           Ultra BB



  Mobile Customer Base                                  FMS – Voice (MOU)                                      Internet for All (Mobile Data)
  Million of lines                                      Minutes of usage per line                              Data as % of Gross Mobile Serv. Revs.
                                                        250




                                                                                                 >200          25%
                                                                                                                                                        >26%

                                        > 90
                                                        200



                                                                                                                                   19%
                                                                            150                                20%




                     70.3                                             129                                                    15%
           64.1
                                                        150



                                                               116                                             15%
                                                                                                                     13%
   51.0                                                 100
                                                                                  Double digit                 10%
                                                                                                                                         Double digit
                                                                                    growth                                                 growth
                                                         50

                                                                                                               5%




                                                          0                                                    0%




   2010 2011 2012 2013e 2014e 2015e                            2010 2011 2012 2013e 2014e 2015e                      2010 2011 2012 2013e 2014e 2015e




                                                                                                                                                               26
TIM Fiber Plan Update 2013/2015

 Coverage (addressable)
 Thousands of Households
                               4x                    ~2,000

                                                                             Geographic Expansion


                                                                             Geographic expansion for low-middle class and targeting high
         ~500                                                                income neighborhood



         2012           2013             2014        2015                    •   2012: priority coverage in areas with high ‘A/B classes’
                                                                                 concentration
 Efficient approach
 MSAN port occupancy (%), Capex (R$)                                         •   2013: chess board strategy and entering in class C
 Port Occupancy (%)
         80                                                                  •   2014: additional coverage in Rio de Janeiro and São
         60                                                                      Paulo metropolitan regions, focusing class C
         40                                                                      concentration areas
         20
         0
          2012            2013                2014          2015

Coverage Capex            Installation Capex          Total Capex
per Home Passed                per Sub                  per Sub
         ~R$2k                      ~R$800                   ~R$5k

                           ~R$300
~R$80                                                ~R$700
                               TIM     Int. Bench.
 TIM      Int. Bench.                                  TIM
                               Fiber                           Int. Bench.
 Fiber                                                 Fiber
                                                                                                                                            27
2013-2015 Guidance




                                              2013 -2015
           R$ billion         2011   2012
                                            CAGR Guidance

                  Total Net                 High Single Digit
                  Revenues    17.1   18.8
                                                Growth



            Organic EBITDA                  High Single Digit
                              4.6    5.1
                                                Growth



             Organic CapEx    3.0    3.4          10.7




                                                                28
Appendix
Historical Data: Financials (R$ Thousand)




                                            30
Historical Data: Financials (US$ Thousand)




                                             31
Historical Data: Operational




ROA: NOPLAT/Avg. Total Assets.
Calculation considers organic Net Income and EBITDA
                                                                                32
2013e: Consensus and dividend yield from proposed 2012dividends of R$743 mln.
Regulatory Update



                                                                        PGMC

 • Access to fixed operators networks:                                        • MTR (VU-M) billing system:
  Unbundling of copper networks (Backbone, Backhaul and Last Mile at           Full billing between PMS* players (i.e. TIM, Claro, Oi and Vivo).
  regulated prices (wholesale vs. retail prices cross check).                  Partial bill and keep between non-PMS players (Nextel, CTBC and
  No unbundling of fiber networks: exclusive use of fiber networks             Sercomtel) and PMS players was defined as follows:
  (including dark fiber) for 9 consecutive years (Regulatory Grace Period).    2013/2014: 80/20
                                                                               2015: 60/40
 • Infrastructure sharing:                                                     2016: Full Billing
  Sharing of the passive infrastructure (duct, conduits and towers).
                                                                              • MTR cut path:
 • National Roaming:                                                           2013: 9.5% (~R$ 0.33/min.) - effective in April, 2013.
  Charged at the lowest tariff in the market for non-PMS players (Nextel,      2014: 25% (~R$ 0.25/min.)
  CTBC and Sercomtel).                                                         2015: 33% (~R$ 0.17/min.)
                                                                               2016: Cost Model


                                  4G                                                                         QUALITY

 • 2.5 GHz:                                                                     • Improvement Plan:
  Contract is signed, 10% paid in 4Q12, 90% to be paid in 2Q13                    Focus on the improvement of customer care and network.
  (License value: R$ 382 mln).
  Suppliers are defined: Huawei, Nokia-Siemens and Ericsson.                    • Anatel quarterly assessment:
                                                                                  Based on follow-up monthly meetings
 • Future of 700 MHz Auction :
  Ongoing discussion among Anatel, mobile carriers and                          • Indication of the integrality of the new quality rules
  broadcasters on digital dividend.                                               New broadband indicators start to be informed of November/ 2012.




*PMS as Significant Market Power. A player which has the power to influence a specific market.                                                       33
Taxation Over Telecom in Brazil
       Tax Composition


                                                                             ~34%
                                                ~28%                1.5%
                                                                                          In 2012, TIM paid R$9.1
                % of Gross                                                                bln in taxes, fees and
                Revenues                                                                  contributions (~48% of
                                                                                          total net revenues).
                                                                                          • R$1 bln in Fistel.
                               0.65%                                                      • R$8.1 bln in taxes,
                                                                                              contributions    and
                                                                                              others fees.
                  3%

                Cofins        PIS/              ICMS             Fust/       Total
                             PASEP                              FUNTEL


            Tax Relief - 1º Step: M2M Fistel and Smartphones (MP 563/2012)

                                Tax reduction          Reduction in the    Increase of
                                                          price to         Penetration
                                                         consumer




                                                                                          Social
                                                                                         Impacts
                                                         Possibility of       Better
                                                            higher            Quality
                                                        investment in
                                                           network


                                                                                         Economic
                                                                                          Impact



                                                                                                                     34
Shareholders Structure and Stock performance



                          Telecom Italia
                                 100%
                                                                                  Stock Performance (base 100)*
               Telecom Italia International N.V.
                                                                            140
                                 100%
                                                                            120
         TIM Brasil Serv. e Part. S.A.     Minorities
                                                                            100
ON: 67% (1,611,969,946)                             ON: 33% (805,662,701)
                                                                             80
                                                                             60
                                                                             40

                           TIM Participações S.A.                            20
                                                                              0
                   100%                             100%


                    TIM Celular S.A.        Intelig                                     TIMP3   Ibovespa   TSU




  *Last price as of 03/01/2012                                                                                    35
Safe Harbor and IR Contacts


 Safe Harbor Statements                                Investor Relations Team

                                                       Avenida das Américas, 3434 - Bloco 01
 Statements in this presentation, as well as oral            6 andar – Barra da Tijuca
                                                          22640-102 Rio de Janeiro, RJ
 statements made by the management of TIM                   E-mail: ri@timbrasil.com.br
 Participações S.A. (the “Company”, or “TIM”), that
                                                                   Rogério Tostes
 are not historical fact constitute “forward looking      E-mail: rtostes@timbrasil.com.br
 statements” that involve factors that could cause           Phone: +55 21 4109-3742

 the actual results of the Company to differ                     Vicente Ferreira
                                                        E-mail: vdferreira@timbrasil.com.br
 materially from historical results or from any            Phone: +55 21 4109-3360
 results expressed or implied by such forward
                                                               Leonardo Wanderley
 looking statements. The Company cautions users         E-mail: lwanderley@timbrasil.com.br
 of this presentation not to place undue reliance on        Phone: +55 21 4109-4017

 forward looking statements, which may be based                   Gustavo Valente
                                                         E-mail: gvalente@timbrasil.com.br
 on assumptions and anticipated events that do              Phone: +55 21 4109-3446
 not materialize.
                                                                    Luiza Chaves
                                                         E-mail: luchaves@timbrasil.com.br
                                                            Phone: +55 21 4109-3751



                                                             Visit our Website
                                                             www.tim.com.br/ir
                                                                                               36

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Meeting with investors of march 2013

  • 1. TIM Brasil - Meeting with Investors TIM Brasil September, 2012 - Meeting with Investors March, 2013
  • 2. Knowing TIM Better Shareholders Structure TIM: A Huge Brazilian Company  Presence in Brazil since 1998 TIM Brasil Serv. e Part. S.A. Minoritários  13th largest Private Company in Brazil (source: Exame ON: 67% (1,611,969,946) ON: 33% (805,662,701) Magazine)  Unique Telco company listed on the Novo Mercado: TIM Participações S.A. .100% Tag Along and equal dividend rights Market Cap . One single class of shares (R$ Bln; CAGR) . Independent Board members +15% . A more strict disclosure policy 22.3 19.8 17.7 16.9  +11,500 direct employees 11.5  + 21,000 indirect jobs  +400,000 Points of Sales (Top-up and SIM cards) 2008 2009 2010 2011 2012  + 130 own stores Corporate Governance  > 70 million costumers. The 2nd player.  11 Customer Care Centers with 14,000 consultants Requirement of Highest level of  ~ 11,500 antennas in 3,383 cities, covering +94% urban Corporate protection for Governance population Demand for minority transparency and shareholders  Exclusive attendance of 391 municipalities and 1.64 disclosures Legal million customers Requirements  Payment of R$8.1 billion in taxes and contributions in 2012 Brazilian Law “Nível” 1 “Nível” 2  Investment: R$3.8 billion in 2012 “Lei das S.A” 2
  • 3. Macro-Economic Fundamentals Remain Solid Families Income is increasing continually Brazilian families consumption is growing every year Average Real Salary (R$) Families consumption on Brazilian GDP demand side - %YoY growth 8 2,000 6.9 1,900 7 6.1 5.7 1,800 6 5.2 1,700 4.8 5 4.4 4.1 4.3 1,600 4 3.1 1,500 1,400 3 1,300 2 Lowest 1,200 1 Growth 1,100 - 1,000 2006a 2007a 2008a 2009a 2010a 2011a 2012a 2013e 2014e Family Indebtness will probably drop Unemployment rate is reaching a low record constantly % debt service/families income Unemployment Rate(%) 30 13.0 12.4 12.0 11.5 25 22.4 21.9 19.1 19.2 20.3 19.5 20 20.2 11.0 9.9 10.0 20 17.8 10.0 9.3 9.0 7.9 8.1 15 Peak 8.0 6.7 10 7.0 6.0 6.0 5.5 4.8 5 5.0 4.2 4.0 - 3.0 Source: Credit Suisse, BaCen and IBGE 3
  • 5. Leveraging on Pure Mobile Competitive Advantage Voice FMS: Mobile is more convenient than Fixed… Data Going Mobile: Internet has a great potential… R$/minute, voice Mln Households; Fixed BB by speed % of connections 68 Mln  Possess < 2 Mbps 38% 66% Internet connection 25.7 Mln 50% mobile 27% Other discount 3.2 Mln  Does NOT 28% 25% Lack of Possess 62% 2.9 Mln Coverage Internet connection 41.9 Mln Intention 2006 2007 2008 2009 2010 2011 2012 48% Too to buy 5.6 Mln Expensive over next 12 months Total Households Households which does NOT possess Voice FMS: …TIM, with no legacies, can only gain on the trend Data Going Mobile …Mobile has greater price efficiency R$ billion, Net Revenue per Group (2012) Willingness to pay, % of households Willingness to pay (% of Households) Total 33.9 30.7 28.1 18.8 4.3 > R$ 250 1% FMS R$ 250 2% R$ 200 3% UBB Fixed + Data Focus Live TIM 12.5 R$ 150 6% + Pay TV Approach 18.5 0.9 R$ 100 13% 19.0 R$ 80 20% R$ 70 26% Mobile 21.4 17.9 R$ 50 41% 12.2 9.1 R$ 40 50% 4.3 R$ 30 62% R$ 20 68% Mobile Vivo Claro Oi TIM GVT R$ 10 73% A pure mobile approach is the most suitable strategy to capture both opportunities Source: Company estimates; CETIC dec’11; 5
  • 6. Mobile Segment to Support Universalization Customers Growth - Telecom Market Transformation (Mln customers) Total Revenues- R$ Bln 261.8 CAGR ’12-’15 +116% 242.2 129 4% 202.9 124 174.0 116 28 22 150.6 104 (22%) 28% 14 (12%) (18%) Mobile 121.0 • Mobile 6 (6%) +12% Mobile: +7% VAS 41.2 41.5 42.0 43.0 44.0 41 46 47 46 39.4 • Mobile 0% (40%) (40%) (38%) (36%) Fixed Voice • Fixed 17 21 2007 2008 2009 2010 2011 2012 (16%) 23 25 Data* (18%) 7% (19%) (19%) Mobile 40 Fixed: -1% 35 32 Penetration 64% 79% 90% 105% 124% 133% • Fixed (38%) 30 -5% (31%) (26%) (23%) Voice Customers Growth – Broadband 2009 2012 2014 2015 (Mln customers) Market split between: 52.5 +38x Mobile 47 60 69 75 (45%) (52%) (56%) (58%) 33.2 57 56 55 55 Mobile Fixed (55%) (48%) (44%) (42%) 19.1 14.6 16.3 10.0 11.4 +90% Fixed 4.1 13.8 1.4 Mobile Segment as the Growth Driver and 2008 2009 2010 2011 2012 Sector Universalization 6 *including Corporate/Wholesale
  • 7. FMS Secular Trend Remains on Play Fixed to Mobile Substitution… …impacting Fixed Incumbents … benefiting Mobile Segment Fixed Tariff Premium over Mobile Lines in Service ARPM (R$/min) (Fixed - Residential, Mobile, D% yoy, mln lines) Fixed Mobile (Residential) -6.8% +8.1% Mobile -5.0% +19.4% 50% mobile 262 discount 22.1 242 20.6 19.6 203 2010 2011 2012 2010 2011 2012 Fixed Revenues 2006 2007 2008 2009 2010 2011 2012 (Fixed, Mobile, D% yoy, R$ bln) Leading Traffic to a Sharp Increase Fixed -6.3% Mobile +7.7% (Bln Minutes; Traffic Outgoing) -6.3% +10.3% 21.8 22.6 23.7 26.4 29.1 36.0 20.1 33.7 56.2 60.6 31.6 51.0 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 2010 2011 2012 2010 2011 2012 Organic EBITDA Leadership in LD Market Share (Integrated, Mobile as TIM, D% yoy, R$ bln) (% Minutes) Integrated Mobile 88.2% -3.0% 66.5% +8.5% 53.3% 49.8% 48.5% 48.3% 49.7% -2.3% +11.1% 6.7% 45.8% 47.8% 47.7% 48.1% 28.3% 42.0% 21.3 5.1 20.6 4.7 20.2 4.2 jun/09 jun/10 jun/10 dec/10 jun/11 dec/11 mar/12 TIM Incumbents* 2010 2011 2012 2010 2011 2012 * Telemar, Brasil Telecom, Telesp e Embratel. Source: Companies results and Teleco. 7
  • 9. Business Resilience Against a Strong Headwind Operational Improvement Users, Minutes, Unique Users, %YoY  Leader in customer base +10% +14% growth for the 10th +22% consecutive quarter 150 ~21 70.3 67.2 68.9 69.4 139 64.1 131 126 127 ~18  Leader in pre-paid  #2 in post-paid voice (ex - M2M and Dongles) 4Q11 1Q12 2Q12 3Q12 4Q12 4Q11 1Q12 2Q12 3Q12 4Q12 4Q11 1Q12 2Q12 3Q12 4Q12 Customer Base – Mln Minutes of Usage Data Monthly Unique Users - Mln  Record of MoU at 150 min  Smartphone penetration Financials reached 43% of total base R$ Bln, %YoY  Increasing investment to Total Revenues Organic EBITDA Organic Net Income R$3.4 Bln (+12% YoY) ex- 19% 27% 34% licenses 13% 16% 8% 7% 8% -2% % YoY 7% 7% 6%  Organic Net Income FY12 = R$1.5 Bln (+17.4% YoY)  EBITDA – Capex = R$1.6 0.5 Bln (ex-licenses) 5.0 0.4 4.7 0.3 4.5 1.2 1.2 1.4 0.3  Proposed dividends of 4.5 1.2 ~R$743 mln (+39% YoY) 1Q12 2Q12 3Q12 4Q12 1Q12 2Q12 3Q12 4Q12 1Q12 2Q12 3Q12 4Q12 % Margin 26.2 26.7 26.3 28.4 6.1 7.5 9.0 9.2 9
  • 10. Guidance: Check Point % 2011 2012 Guidance R$ billion Achievement Total Net 17.1 18.8 18.8 100% Revenues (+10%) Organic EBITDA 4.7 5.1 5.1 100% (+10%) Organic Capex 3.0 3.4 3.0 113% Tough Year Underscored by Solid Business Foundation • Resilience of customer base growth • Macroeconomic slowdown Net Service Revenue Evolution and usage (especially data) • Regulatory scrutiny 2.7% • ARPU sequentially improving • Image damage 1.7% 1.8% 13.1% • Good cost control (ITX / network • Increased competition 6.9% costs up 9% while traffic +34%) • Intelig’s business performance Intelig’s • More investments in infrastructure below expectations 2011 YoY MTR Macro 2012 YoY Net Service Impact Business Competition Net Service Revs Impact Regulatory Revs Impact 10
  • 11. The Only Company to Gain Market Share Total Market Share Growth (% of total lines) D 2012 vs. 2011 #1 Pre-paid 29.7% 29.5% 29.1% 28.9% +63 Bps 27.6% 28.3% Vivo -45 Bps 26.9% 26.9% 199 Vivo 26.5% bps 28.0% 27.2% -78 Bps 457 +42 Bps bps 25.4% 24.9% 24.9% 25.0% 24.1% 24.7% +67 Bps Claro Claro +0 Bps 25.1% 20.1% Oi 19.5% -53 Bps 2011 2012 19.4% 18.8% 18.8% 18.9% #2 Voice Post-paid Oi +3 Bps 38.2% 38.4% +21 Bps Vivo The only mobile 22.0% 23.2% +121 Bps operator which 2010 2011 2012 Jan/13 grew in 2012 -282 Bps Claro 23.9% 21.0% 15.3% 16.7% +143 Bps Oi Source: Anatel 2Q12 4Q12 Sales Force Focus on Efficiency Bad Debt Trend (Points of sale EoP) (R$; months) (as % of Gross Revenues) 2010 67 SAC/ 1.5 Own 1.3 1.4 ARPU 2011 81 +96% Stores 2012 131 1.04% 36 0.92% 28 27 0.71% SAC 3Q12 298k +9% Mass -21% -5% Channel 4Q12 QoQ 326k 4Q10 4Q11 4Q12 4Q10 4Q11 4Q12 11
  • 12. Customer Base Evolution Voice post-paid Base Analysis (ex-M2M and broadband) (Million lines) Customer Base Growth (% YoY) 10.5 10.7 D% YoY 10.4 10.2 10.4 10.3 +15% 9.9 10.0 9.8 9.4 9.5 9.7 10.7 9.3 +15.5% Total post- 8.3 8.4 8.7 +25% paid 10.3 base 10.0 9.7 Voice post- 4Q12: 519k Net adds Post-paid paid base 34% Net share (#2) 9.3 Dec 11 Mar 12 Jun Sep 12 Dec 12 12 Source: Anatel 4Q11 1Q12 2Q12 3Q12 4Q12 +75 Bps Voice Growth (MOU) (Minutes; %YoY; Top Up) post- 14.5% 14.4% 14.5% 14.8% 15.3% paid Mix % YoY +1.7% +0.2% +0.2% +6.7% +14.5% +8.8% 59.1 59.6 Top Up Volume 58.9 57.6 210 150 Pre-paid 183 +15% 139 54.8 131 126 127 4Q11 4Q12 4Q11 1Q12 2Q12 3Q12 4Q12 4Q11 1Q12 2Q12 3Q12 4Q12 Source: Anatel 12
  • 13. Data as Key Driver for Growth Products Net Revenues Handset Sales Market Share Smart/Web phone Penetration (R$ Million) (% of handset revenues in 2012) (% over total base of lines) +56.4% 1.6x 706 Operators 43.1% 8% 39.1% 622 35.2% 563 60% 19% 31.1% 451 453 40% 33% 26.6% Open Market 40% 4Q11 1Q12 2Q12 3Q12 4Q12 P1 TIM P3 P4 Sales of web/smartphones represented 65% Source: Company estimates 4Q11 1Q12 2Q12 3Q12 4Q12 VAS Gross Revenues SMS unique users growth Data users (R$ Million; % of Gross Mobile Services Revenues) (Million Montlhy unique users) (Million monthly unique users) 19.6% 20.5% 18.1% 18.7% +21.5% 16.7% +24.6% >21 ~18 +29.7% 1,243 1,132 1,000 1,031 958 4Q11 1Q12 2Q12 3Q12 4Q12 3G coverage (% of urban 66% 72% 4Q11 1Q12 2Q12 3Q12 4Q12 4Q11 1Q12 2Q12 3Q12 4Q12 pop.) 13
  • 14. EBITDA & Efficiency EBITDA Evolution (R$ Million) 16 mln of provision on advertising credit ~400 26 mln of provision on Anatel administrative procedures established between 2007/09 +69 +91 -630 +1,067 -202 5,052 -42 5,010 4,658 27.3% 26.9% 26.7% EBITDA Margin 32.4% 32.1% 32.5% Service EBITDA Margin EBITDA Δ Services Δ Handset Δ Marketing Δ Network Δ Pers./G&A Adj. EBITDA Non- Rep. EBITDA 2011 Revenues Margin and Sales and ITX and others 2012 recurring 3Q 2012 ΔYoY +6.9% -20.9% -2.3% +13.3% +11.8% +8.5% +7.6% Handset Business and Commercial Efficiency Leased Lines, Traffic and ITX Costs (%YoY) (Compound Growth Rate - Quarterly) Traffic Handset Business 6.9% Net Product COGS +26% +35% Revenues 2011 2012 2011 2012 2011 2012 Leased ITX costs Commercial Efficiency Lines costs (ex-SMS) 0.2% Gross -0.6% -3.4% Commissioning Adds Expenses -9.3% 2011 2012 2011 2012 2011 2012 2011 2012 14
  • 15. Net Income & Dividend From EBITDA to Net Income (R$ Million) 5,010 16 + 26 = 42.1 mln – provisions 9.1 mln – monetary adjustments for the administrative procedures -2,689 2,321 -168 -705 1,449 1,500 EBITDA Depreciation/ EBIT Net Financial Taxes and Net Income Adj. Net 2012 Amortization Result Others 2012 Income 2012 ΔYoY +7.6% +3.6% +12.6% -29.7% +29.1% +13.4% +17.4% Organic Net Income Dividend Evolution (R$ Million, CAGR) (R$ Million, CAGR, Reported Payout) +22% +39% 1,500 743 1,278 533 776 497 2010 2011 2012 2010 2011 2012 Payout 22% 42% 51% Ratio 15
  • 16. Cash Generation 2012 Operational Free Cash Flow Net Debt (R$ Mln) (R$ Mln) R$ 378.2 Mln of 4G Licenses EBITDA: -5,010 5,010 -3,765 D WC: -579 Capex: +3,765 Dividends: +523 ~ R$ 340 Mln of Income Tax: +414 License payable Others: +295 441 -1,824 +579 1,824 +1,232 -151 EBITDA CAPEX Δ WC OFCF %YoY +7.6 +24.4 +7,342 +12.4 2011 Oper. Non-Oper 2012 %Net FCF 26.7 20.1 3.1 9.7 Net FCF Net Rev. Debt Debt 5.1 Bln for Organic EBITDA in 2012 1.8 Bln of Oper. Free Cash Flow in 2012 3.4 Bln on Organic CapEx in 2012 16
  • 17. 2012 Conclusion % Households with only mobile services Fixed price premium over mobile TIM MoU Mobile (minutes) 55% FMS on Play 49% 129 136 116 83 Fixed 2009 2011 2006 2009 2011 2014 2009 2010 2011 2012 2015e Mobile Broadband Access per Social Class Data Monthly Users +600 bps +700 bps x2 x5 (Mln) >21 Mobile ~18 Data 20% 20% 2010 Accelerating 18% 18% 14% 2011 11% 9% 4% 4Q11 1Q12 2Q12 3Q12 4Q12 A Class B Class C Class D/E Class Source: PNAD (national institute of statistics) MTR Path MTR (Mobile Termination Rate) (R$/minute) • Cut implemented • Clear path towards 2016 0.37 0.33 MTR & EILD • Great contribution from mobile sector (ARPM -16%YoY) 0.25 partially 0.17 implemented EILD (Leased lines) • Resolution 590 released (cut up to 30%) • Needed framework to be followed by incumbents • Monopoly break 2012a 2013e 2014e 2015e 17
  • 19. Live TIM: Up & Running MSANs Optical Backbone Network 2 network Construction 1 3 Buildings authorized Building’s connected MSANs installed 7.1 k 8.5 k 3.0 k 4.2 K 405 694 3Q12 4Q12 3Q12 4Q12 3Q12 4Q12 Capex per Client Quality of Service (R$) (Average Speed in Mbps) >700 35 37 500 Quality of 20 21 Service with Low Cost 1.8 0.4 Market Average Live TIM Live TIM 2012 Dec/15e (nominal) (delivered) Download Upload 19
  • 20. Live TIM: Speeding-Up with the New Offer Market Demand Offers (Units) (Units) Launch Promo Actual (jan13) Website Registration 160k Customer Base / Sales weeks Msan Installation Takeup (average) ('000 Clients) MKT share per Week per Coverage 10 Customer Base 10% 9 Sales 8 7 6 5 5% 4 3 2 1 0% 0 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 may/12 jun/12 jul/12 aug/12 sep/12 oct/12 nov/12 dec/12 Week 20
  • 22. Keeping the Good Level of Caring Performance IDA – Index of Caring Performance (last reported by Anatel) Anatel Ranking of Complains (last reported by Anatel) (Points) (Index of Complains under 1,000 access) 0.60 0.60 0.55 0.57 98.10 97.70 98.65 0.52 0.53 97.40 97.10 95.20 94.80 0.47 0.42 0.44 0.45 94.00 0.41 93.80 0.47 94.50 95.30 95.10 88.95 0.47 0.47 TIM 86.35 86.55 88.10 92.60 TIM 0.32 0.31 0.29 0.30 0.32 0.42 86.65 88.80 0.35 86.30 80.20 0.30 77.63 0.30 83.90 83.30 0.25 0.25 0.26 0.24 0.23 77.25 76.28 74.84 71.12 Nov-11 Jan-12 Mar-12 May-12 Jul-12 Sep-12 Nov-12 Nov-11 Jan-12 Mar-12 May-12 Jul-12 Sep-12 Nov-12 Source: Anatel Source: Anatel Volume of claims at Consumer’s Protection Agency (Procon) Procon Demands throughout 2012 (# Quarterly claims) (Thousands of Demands; Demands/thousand customers) Total Demands for 21,618 19,838 1k customers 19,245 Demands 18,558 16,013 1.62 14,737 Oi 120.4 12,567 1.23 Claro/Embratel 102.7 10,687 10,510 9,344 8,882 8,913 Vivo/Telefônica 44 0.48 8,229 7,693 TIM 7,591 8,745 6,229 7,648 TIM/Intelig 32.3 0.46 7,166 6,533 4Q11 1Q12 2Q12 3Q12 4Q12 Source: SINDEC data base. Represents 45% of total Procons (12/31/12) Source: SINDEC published in Folha de São Paulo newspaper P1 TIM P3 P4 22
  • 23. Capex Analysis Anatel Benchmark for 2012-2014 Network Targets (R$ Bln) (km of fiber;units) 2012-2014 Capex FTTS 53 TRX (000) (000 km) 271 9.9 39 +36% 2012 Extra Capex 205 +32% 0.4 over Anatel Plan +20% +39% +81% 2012a 2014e 2012a 2014e FTTS Data Channel 9.5 # sites (000) Elements (000) 8.3 3.3 7.2 741 5.5 +160% +83% 1.3 406 TIM Claro Vivo Oi 2012a 2014e 2012a 2014e Owned Network Leased Lines Opex Savings (Thousand of leased lines; % of total transport network) (% of savings each year) # Leased -35% Total Traffic +64% +39% +28% Lines Growth %YoY Inertial Opex -80% +33 p.p. -75% -55% % Owned Reported Opex Network 2009 2010 2011 2012 2009 2010 2011 2012 23
  • 24. Strengthening Network to Support Data Growth Organic Capex (ex- 4G license) (Capex/Sales, Mix of Investments; R$ bln) As % of Net Revs. 19.6% 18.0% 18.0% 10.7 3.4 3.6 3.0 2.8 Infra Invest. 2.7 3.1 2.3 Other Invest. 0.5 0.3 0.2 2010 2011 2012 2013e 2014e 2015e 3G Coverage 3G Capacity (incremental node-B) LTE Roll Out (# Cities, % Urban Population Covered)  Focus on main urban areas; % Urban Pop 80% Covered 72% 66%  Quality vs. Quantity. 54%  Launch of LTE service in April 2013 in six cities hosting the Confederations Cup, +62% +37%  In the course of the year, all the 12 cities of # cities 712 the FIFA World Cup 2014. 488  Sticking to Anatel’s minimum coverage 210 requirements. 2010 2011 2012 2013e 2014e 2015e 2013 2014 2015 Old Plan New Plan 24
  • 26. Business Drivers of Growth CAGR 12-15 4 Ways of Growth Revenue Growth (Total Revenues,R$ billion) High Single Digit growth 18.8 17.1 14.5 Customer MoU VAS HH ready Base Revenues to sell >90 Mln >200 min >26% ~2Mln Community FMS Internet for Tim Fiber 2010 2011 2012 2013e 2014e 2015e Expansion (Voice) everybody Ultra BB Mobile Customer Base FMS – Voice (MOU) Internet for All (Mobile Data) Million of lines Minutes of usage per line Data as % of Gross Mobile Serv. Revs. 250 >200 25% >26% > 90 200 19% 150 20% 70.3 129 15% 64.1 150 116 15% 13% 51.0 100 Double digit 10% Double digit growth growth 50 5% 0 0% 2010 2011 2012 2013e 2014e 2015e 2010 2011 2012 2013e 2014e 2015e 2010 2011 2012 2013e 2014e 2015e 26
  • 27. TIM Fiber Plan Update 2013/2015 Coverage (addressable) Thousands of Households 4x ~2,000 Geographic Expansion Geographic expansion for low-middle class and targeting high ~500 income neighborhood 2012 2013 2014 2015 • 2012: priority coverage in areas with high ‘A/B classes’ concentration Efficient approach MSAN port occupancy (%), Capex (R$) • 2013: chess board strategy and entering in class C Port Occupancy (%) 80 • 2014: additional coverage in Rio de Janeiro and São 60 Paulo metropolitan regions, focusing class C 40 concentration areas 20 0 2012 2013 2014 2015 Coverage Capex Installation Capex Total Capex per Home Passed per Sub per Sub ~R$2k ~R$800 ~R$5k ~R$300 ~R$80 ~R$700 TIM Int. Bench. TIM Int. Bench. TIM Fiber Int. Bench. Fiber Fiber 27
  • 28. 2013-2015 Guidance 2013 -2015 R$ billion 2011 2012 CAGR Guidance Total Net High Single Digit Revenues 17.1 18.8 Growth Organic EBITDA High Single Digit 4.6 5.1 Growth Organic CapEx 3.0 3.4 10.7 28
  • 30. Historical Data: Financials (R$ Thousand) 30
  • 31. Historical Data: Financials (US$ Thousand) 31
  • 32. Historical Data: Operational ROA: NOPLAT/Avg. Total Assets. Calculation considers organic Net Income and EBITDA 32 2013e: Consensus and dividend yield from proposed 2012dividends of R$743 mln.
  • 33. Regulatory Update PGMC • Access to fixed operators networks: • MTR (VU-M) billing system: Unbundling of copper networks (Backbone, Backhaul and Last Mile at Full billing between PMS* players (i.e. TIM, Claro, Oi and Vivo). regulated prices (wholesale vs. retail prices cross check). Partial bill and keep between non-PMS players (Nextel, CTBC and No unbundling of fiber networks: exclusive use of fiber networks Sercomtel) and PMS players was defined as follows: (including dark fiber) for 9 consecutive years (Regulatory Grace Period). 2013/2014: 80/20 2015: 60/40 • Infrastructure sharing: 2016: Full Billing Sharing of the passive infrastructure (duct, conduits and towers). • MTR cut path: • National Roaming: 2013: 9.5% (~R$ 0.33/min.) - effective in April, 2013. Charged at the lowest tariff in the market for non-PMS players (Nextel, 2014: 25% (~R$ 0.25/min.) CTBC and Sercomtel). 2015: 33% (~R$ 0.17/min.) 2016: Cost Model 4G QUALITY • 2.5 GHz: • Improvement Plan: Contract is signed, 10% paid in 4Q12, 90% to be paid in 2Q13 Focus on the improvement of customer care and network. (License value: R$ 382 mln). Suppliers are defined: Huawei, Nokia-Siemens and Ericsson. • Anatel quarterly assessment: Based on follow-up monthly meetings • Future of 700 MHz Auction : Ongoing discussion among Anatel, mobile carriers and • Indication of the integrality of the new quality rules broadcasters on digital dividend. New broadband indicators start to be informed of November/ 2012. *PMS as Significant Market Power. A player which has the power to influence a specific market. 33
  • 34. Taxation Over Telecom in Brazil Tax Composition ~34% ~28% 1.5% In 2012, TIM paid R$9.1 % of Gross bln in taxes, fees and Revenues contributions (~48% of total net revenues). • R$1 bln in Fistel. 0.65% • R$8.1 bln in taxes, contributions and others fees. 3% Cofins PIS/ ICMS Fust/ Total PASEP FUNTEL Tax Relief - 1º Step: M2M Fistel and Smartphones (MP 563/2012) Tax reduction Reduction in the Increase of price to Penetration consumer Social Impacts Possibility of Better higher Quality investment in network Economic Impact 34
  • 35. Shareholders Structure and Stock performance Telecom Italia 100% Stock Performance (base 100)* Telecom Italia International N.V. 140 100% 120 TIM Brasil Serv. e Part. S.A. Minorities 100 ON: 67% (1,611,969,946) ON: 33% (805,662,701) 80 60 40 TIM Participações S.A. 20 0 100% 100% TIM Celular S.A. Intelig TIMP3 Ibovespa TSU *Last price as of 03/01/2012 35
  • 36. Safe Harbor and IR Contacts Safe Harbor Statements Investor Relations Team Avenida das Américas, 3434 - Bloco 01 Statements in this presentation, as well as oral 6 andar – Barra da Tijuca 22640-102 Rio de Janeiro, RJ statements made by the management of TIM E-mail: ri@timbrasil.com.br Participações S.A. (the “Company”, or “TIM”), that Rogério Tostes are not historical fact constitute “forward looking E-mail: rtostes@timbrasil.com.br statements” that involve factors that could cause Phone: +55 21 4109-3742 the actual results of the Company to differ Vicente Ferreira E-mail: vdferreira@timbrasil.com.br materially from historical results or from any Phone: +55 21 4109-3360 results expressed or implied by such forward Leonardo Wanderley looking statements. The Company cautions users E-mail: lwanderley@timbrasil.com.br of this presentation not to place undue reliance on Phone: +55 21 4109-4017 forward looking statements, which may be based Gustavo Valente E-mail: gvalente@timbrasil.com.br on assumptions and anticipated events that do Phone: +55 21 4109-3446 not materialize. Luiza Chaves E-mail: luchaves@timbrasil.com.br Phone: +55 21 4109-3751 Visit our Website www.tim.com.br/ir 36