1. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Samuel Martins 21 July 2010 IAMCR Conference 2010 – Communication and Citizenship Media Education Research Section Session 3 - Media Education Research: impact of e-learning on media literacy and learning processes

2. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Workimportance: ● ProliferationofthevideoconferencesystemsattheHighEducationinstitutions; ● Integrationon e-learning toolsanddistancelearning policies; ● IncreasinginternationalizationofHighEducation ● Creationofinnovatorcoursesbasedonvideoconference; ● Effectivenessoftheapplicationofvideoconferenceinthepedagogicalactivities; ● Aidinthehumanresourcesmanagement; ● Integrationinthe usual activitiesoftheHighEducationinstitutions; ● Framingandoptimizationofthevideoconferencecourses; ● Dinamizationoftheinternationalizationstrategies; ● Strategiesofcostsreductionsintheinstitutions. www.inmagine.com/ Research question: ● What are thetrendsverifiedontheusageofvideoconferencetechnologiesinthe PortuguesepublicHighEducation? Objectives: ● IdentifytheusagepatternsofthevideoconferencetechnologiesattheHighEducationinstitutions; ● AnalysetrendsontheusageofthevideoconferencetechnologiesattheHighEducationinstitutions; ● Define a setofrecommendationsthatpromotegoodpractisesontheusageofthevideoconference technologiesinHighEducation; ● Carryout a data collectionoftheintensityof use andthepurposesgiven to thevideoconference infra-structuresattheHighEducationinstitutions; ● UnderstandtheusageofthevideoconferencetechnologiesinHighEducation; ● Define a setoftrendsontheusageofthevideoconferencetechnologies; Workframework: ● Introduction | ● Theoreticalframing | ● Research Methodology | ● Data Analysis | ● Conclusion Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

3. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Theoreticalframing: Thevideoconferencetechnologies ● What’svideoconference? ● Typesofvideoconferencesystems ● Theeconomicimpactofthevideoconferencetechnologies ● The social andpsychologicalinfluenceofthevideoconferencetechnologies ● Thepresencesensationinthevideoconference Co-presence Telepresenceandimmersion 3D Presence ● Positive synergiesofthevideoconferencetechnologies www.inmagine.com/ www.inmagine.com/ Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

4. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Theoreticalframing: Researchgroupsinvideoconference ● FCCN ● H.323 Forum ● Internet2 Commons ● Internet2 QoSWorkingGroup ● VoIPSpecialInterestGroup (SIG) ● ViDE ● Research Channel Internet2 WorkingGroup ● MulticastWorkingGroup ● Presence and IntegratedCommunicationsWorkingGroup www.inmagine.com/ Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

5. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Theoreticalframing: ThevideoconferencetechnologiesinHighEducation ● VideoconferencestakeholdersinHighEducation ● Theportuguesesituation ● Thevideoconference as an e-learning tool www.inmagine.com/ Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

6. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Research methodology: Methodologicalprocedure Analysismodel Participants ● Technicians ● Teachers ● Students > ISEG-U.PORTO videoconferenceparticipants > IST-CMU-U.PORTO videoconferenceparticipants ● FCCN technicians Data collectioninstrumentsandtechniques Data analysis www.inmagine.com/ Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

7. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Data Analysis: Teachersinterview’s ● Thefrequencyofusage ● Typesoftechnology ● Visualization ● Technologicalcomplements ● Videoconferenceexclusivity ● Numberofparticipants ● Teachingmanagement ● Dispersionandgrouping ● Institutionsinternationalization Studentinterview Student’spreliminaryinquiry Student’s online inquiry FCCN listings Registertable IP Traffic www.inmagine.com/ www.inmagine.com/ Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

8. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Conclusion: General considerations HighEducationvideoconferencetechnologiesusagetrends Goodpractisesrecomendations Joinedlimitations Analysisoftheweaknessesandstrengthsoftheresearch Futurework www.inmagine.com/ Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

9. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Research Methodology: What are thetrendsverifiedontheusageofvideoconferencetechnologiesinthePortuguesepublicHighEducation? Analysismodel Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

10. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Research Methodology: Hypotheses > Thereis a significantgrowthtrendontheusageofvideoconferencetechnologiesinthePortuguesepublicHighEducation. > Thevideoconferenceinfra-structuresfromthePortuguesepublicHighEducationinstitutions are notfullyusedbyitsusers. > Thevideoconferencetechnologiespotentialisn’tfullyusedbythePortuguesepublicHighEducationinstitutions. Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

11. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Research Methodology: Participants | Data collectioninstrumentsandtechniques Institutionstechnicians ●RegisterTables: 11 Jan. – 11 Mai. 2010 Numberandtypesof use Intervening Involvedinstitutions Complementarysupports ●Collectedstatisticsfrom IP trafficanalysis Teachers ● Interviews: Usagefrequence | Typesoftecnology Visualization | Technologicalcomplements Videoconferenceexclusivity | Dispersionandgrouping Numberofparticipants | Managementofteaching | Internationalization Students ● Anonymousinquiry: online andpresent FCCN Technicians ● FCCN usagelistingsfrom FCCN BookingSystem www.inmagine.com/ Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

12. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Research Methodology: Participants Institutionstechnicians: Universityof Évora Universityof Minho Universityof Coimbra Universityof Porto Universityof Madeira Beja PolytechnicInstitute Castelo Branco PolytechnicInstitute Teachers João Paulo Costeira – IST-UTL Alfredo Soeiro – FEUP-UP João Xavier – FCUL – UL Miguel Correia – FCUL – UL Susana Brandão – IST – UTL (PhDstudent) Students ISEG-U.PORTO videoconferenceparticipants IST-CMU-U.PORTO videoconferenceparticipants FCCN technician: Rui Ribeiro Only 22% ofthePortuguesepublic HighEducationinstitutions hadparticipated! 22 studentshadanswered! Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

13. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Conclusion: Hypothesesverification: Thereis a significantgrowthtrendontheusageofvideoconferencetechnologiesinthePortuguesepublicHighEducation: It’sverifiedthatthereis a certainirregulatitybetweentheinstitutionswithsmalltrendsofgrowthin some oftheseinstitutionsandsmall decline situationsinothers. Thevideoconferenceinfra-structuresfromthePortuguesepublicHighEducationinstitutions are notfullyusedbyitsusers: Theusagelow rates inmostoftheanalysedinstitutionsconfirmthishypotheseandtellusthatthereis a littleexploitationoftheseinfra-structures. Thevideoconferencetechnologiespotentialisn’tfullyusedbythePortuguesepublicHighEducationinstitutions: Intheanalysedinstitutions, theobtained data tellusthatthishypotheseisconfirmed . Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

14. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Conclusion: TrendsontheusageofthevideoconferencetechnologiesinHighEducation: ● ThevideoconferenceequipmentsthatusuallytheHighEducationinstitutionsmakeavailable (mostlythe videoconference hardware andinteractiveboards) are essential to thevideoconferencesframedinthe pedagogicalprocess ● Availabilityof online pageswithallthematerialsthat are necessary to share during a videoconference. ● Thevideoconferencerooms are more used to teaching; ● ThePC-basedandweb-basedvideoconferencesystems are more adjusted to researchmeetings; ● Thestudentsorientationmadebyvideoconferencetends to bemadebyweb-basedandPC-based videoconferencesystems. Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

15. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Conclusion: TrendsontheusageofthevideoconferencetechnologiesinHighEducation: ● Theexclusivenessonthe use ofvideoconferenceinthepedagogicalprocesstend to be more suitableinactivitiesof continuouseducationandlifelonglearning; ● Continuouseducationallied to theusageofvideoconferencetends to be a goodway to expandtheinflenceof a HighEducationinstitution; ● Videoconferencecanbecome a preferentialoptionwhencomparedwith online exclusive e-learning becauseitis more spontaneous, more interactiveanditallowsteachinglikethe regular class. More 22 trendsidentifiedontheresearch! Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

16. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Conclusion Recomendationsthatpromotegoodpractises: atthepedagogicalprocesslevel! ● ThevideoconferenceroomsattheHighEducationinstitutionsshouldbeprepared to teachingwithspace availableand hardware availability; ● Itsrecommendedthepresenceof a teacherassistantineachvideoconferencesessionwhenits a teachingsession Becauseitrepresents a veryimportant role intheconsolidationofthosevideoconferenceteachinglessons; ● During a videoconferenceitsimportant to visualize theteacher’simage, to visualize thedata’simagethat are being Sharedandeven to visualize thecolleague’simagethat are alsowatchingthesession; ● Fromtheinteractivepointofviewitsveryimportantduring a videoconference to makeavailablethecontent sharing In real timeandmakeavailable a goodinteractiveboard; ● Beyondthe data visualizationitshouldexistthepossibility to complementthatvisualizationwiththewriteninteraction fromtheteacherandthenrecordanddistributethat data withthewritencomments; ● Inthevideoconferenceteachingitsveryimportant to makeavailablethevideoconferencesystemsandequipments that are more sophisticatedthenthesimplePC-basedandweb-basedtoolsbecausethevideoconferencerooms are themostsuitable to thatsituation. Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

17. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Conclusion Recomendationsthatpromotegoodpractises: atthepedagogicalprocesslevel! ● During a videoconferencetheinteractivecomponentgivenbytheelectronicboardsand digital penxsits veryimportant, speciallywhentheremotestudentsneed to askquestions. ● A videoconferencethatismadeinthescopeofthepedagogicalprocessshouldmakepossiblethevisualizationof remotestudentsspeciallywhenitsbeingevaluatedthe performance andknowledgeofpeople; ● Thevideoconferencesystemsusedinthepedagogicalprocessshouldalsomakepossiblethevisualization oftheteacherbodylanguageandatthesametimethevisualizationofthedidactic material; ● During a videoconferenceitsveryimportantthatallthestudentsseeeachotherremotlysothatitincreases therelationalconsistencyofthegroupin a distributedclasssituation; ● Thevideoconferencesmadeinthescopeofthepedagogicalprocesspresent a strongcomplementcomponent andsothe real time sharing tools are veryimportant. Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

18. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Conclusion Recomendationsthatpromotegoodpractises: inthe general use! ● Thevideoconferencesystemsshouldmakepossibletherecordingofthesessionssothatitshouldbepossible to makeavailableinthefuture; ● Oneofthemostimportanttechniquesduring a videoconferencesessionitsthepossibility to allparticipants to beworkinginonecommondocumentandchangeitin real time; ● During a videoconferenceitsimportantthattheequipmentsallow to verifythewaypeoplereact to whatits beingsaidand to watchthebodylanguagesothatitcanbeunderstoodifit’sgiveenthenecessaryattention to thesituation; ● Theaudioqualityitsessentialsothatthevideoconferencepresents a goodquality; ● Thenumberofpeopleinvolvedin a videoconferenceshould determine thevideoconfenceequipmentorthe videoconferenceinfra-structure to use; Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

19. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Conclusion Recomendationsthatpromotegoodpractises: inthe general use! ● It’sveryimportantthatthevideoconferenceequipmentsallow to seethepeoplebodylanguage, mainly the facial expressions; ● Itmustbedefiniedthetimeintheyearthatitis more frequentthe use ofthevideoconferencesystems sothatitbemadeanoptimizationofthespaces; ● Itshouldbefomentedthecompatibilitybetweentheseveralvideoconferencesystems to increasetheusage; ● Eachinstitutionshouldmakeavailable na online service to requestthevideoconferenceroomsandthe necessaryusagesothatitfacilitatestheschedulingofthatusageandsimultaneously to givevisibility to theservice; Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

20. TheVideoconference Technologies inthePortugueseHighEducation: Trends and BestPractises Conclusion Futurework: ● More insistentandsupervisedsurveillancenext to theHighEducationinstitutions. ● Make a researchontheusageofthevideoconferencetechnologiesinHighEducationin a more differentiated perspective betweentechnologicalinstitutionsandlesstechnologicalorientedinstitutions. ● Comparativeresearchat a europeanand global level. www.inmagine.com/ Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt |

21. TheVideoconference Technologies inthe PortugueseHighEducation: Trends and BestPractises Samuel Martins – samuelmartins@ua.pt | Lidia Oliveira – lidia@ua.pt | Thankyou!