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Best Employer 2012
February 2012 – Wild Gallery
Our definition




2|   © Vlerick Leuven Gent Management School
Global results 2012 of the Top 20
Status anno 2012 – Top 20

                                               Top 20          Top 20          Top 20 
                                                2012            2011            2010

                    Credibility                 83%      +2%    81%      +2%    79%

                      Respect                   82%      +2%    80%      +2%    78%
                      Fairness                  80%      +2%    78%      +2%    76%
                         Pride                  86%       =     86%      +2%    84%

                 Camaraderie                    88%      +1%    87%      +3%    84%
                       Overall                  91%      +1%    90%      +1%    89%
                      Average                   84%      +2%    82%      +2%    80%




4|   © Vlerick Leuven Gent Management School
Top 20 list versus total sample
Top 20 list versus total sample

                                               Top 20             Top 20               Top 20 
                                                       All 2012             All 2011             All 2010
                                                2012               2011                 2010

                 Credibility                    83%      77%       81%       74%        79%       74%

                    Respect                     82%      76%       80%       74%        78%       73%
                    Fairness                    80%      74%       78%       71%        76%       71%
                       Pride                    86%      81%       86%       80%        84%       80%

               Camaraderie                      88%      82%       87%       81%        84%       79%
                     Overall                    91%      85%       90%       84%        89%       84%
                    Average                     84%      78%       82%       76%        80%       75%




6|   © Vlerick Leuven Gent Management School
Top 20 list versus non‐listed companies
Top 20 list versus non‐listed companies

                                               Top 20    Others    Top 20    Others   Top 20    Others 
                                                2012      2012      2011      2011     2010      2010

                 Credibility                    83%       72%       81%       70%      79%       70%

                    Respect                     82%       72%       80%       69%      78%       70%
                    Fairness                    80%       70%       78%       68%      76%       68%
                       Pride                    86%       77%       86%       76%      84%       78%

               Camaraderie                      88%       78%       87%       76%      84%       77%
                     Overall                    91%       81%       90%       81%      89%       81%
                    Average                     84%       74%       82%       72%      80%       72%




8|   © Vlerick Leuven Gent Management School
Detailed analysis of the < 500 company list
Status anno 2012 – Top 10 (< 500)

                                                 Top 10          Top 10          Top 10 
                                                  2012            2011            2010

                      Credibility                 85%      ‐1%    86%      +4%    82%

                        Respect                   85%       =     85%      +4%    81%
                        Fairness                  82%      ‐1%    83%      +5%    78%
                           Pride                  89%       =     89%      +1%    88%

                   Camaraderie                    90%       =     90%      +3%    87%
                         Overall                  94%      +2%    92%      +1%    91%
                        Average                   86%      ‐1%    87%      +2%    85%




10 |   © Vlerick Leuven Gent Management School
Top 10 (<500) versus non‐listed (<500)

                                                 Top 10    Others    Top 10    Others   Top 10    Others 
                                                  2012      2012      2011      2011     2010      2010

                   Credibility                    85%       74%       86%       66%      82%       71%

                      Respect                     85%       74%       85%       64%      81%       71%
                      Fairness                    82%       73%       83%       62%      78%       70%
                         Pride                    89%       79%       89%       73%      88%       79%

                 Camaraderie                      90%       80%       90%       71%      87%       79%
                       Overall                    94%       84%       92%       82%      91%       82%
                      Average                     86%       76%       87%       67%      83%       74%




11 |   © Vlerick Leuven Gent Management School
Facts & figures: Top 10 (< 500)


                                                   2012         2011         2010

                                                              Average

                              Turnover           84 mill. €   87 mill. €   106 mill. €

                         #  employees              247          201           266

                   Employee turnover              6,09%        8,31%         6,56%

                                                              Median

                              Turnover           31 mill. €   42 mill.€    80 mill. €

                         #  employees              103          108           270

                   Employee turnover              6,45%         8,63         4,75%


12 |   © Vlerick Leuven Gent Management School
Detailed analysis of the > 500 company list
Status anno 2012 – Top 10 (> 500)

                                                 Top 10          Top 10          Top 10 
                                                  2012            2011            2010

                      Credibility                 80%      +3%    77%      +1%    76%

                        Respect                   79%      +3%    76%      +2%    74%
                        Fairness                  77%      +3%    74%      +1%    73%
                           Pride                  84%      +2%    82%      +2%    80%

                   Camaraderie                    85%      +3%    82%      +2%    80%
                         Overall                  87%       =     87%      +1%    86%
                        Average                   81%      +3%    78%      +1%    77%




14 |   © Vlerick Leuven Gent Management School
Top 10 (>500) versus non‐listed (>500)

                                                 Top 10    Others    Top 10    Others   Top 10    Others 
                                                  2012      2012      2011      2011     2010      2010

                   Credibility                    80%       60%       77%       71%      76%       56%

                      Respect                     79%       60%       76%       70%      74%       60%
                      Fairness                    77%       58%       74%       69%      73%       55%
                         Pride                    84%       67%       82%       77%      80%       69%

                 Camaraderie                      85%       64%       82%       78%      80%       63%
                       Overall                    87%       64%       87%       75%      86%       69%
                      Average                     81%       62%       78%       73%      77%       61%




15 |   © Vlerick Leuven Gent Management School
Facts & figures: top 10 (> 500)


                                                     2012              2011             2010

                                                                     Average

                              Turnover           32 196  mill. €   32 773 mill. €   44 729 mill. €

                         #  employees                2672              2549             2608

                   Employee turnover                 9,07%            4,27%             5,8%

                                                                     Median

                              Turnover            389 mill. €       166 mill.€      152,75 mill. €

                         #  employees                1058              1012             1049

                   Employee turnover                 7,02%            3,24%            6,21%


16 |   © Vlerick Leuven Gent Management School
Trends & Conclusions
Trends & Conclusions


              Top 20 listed companies score 10% points better than 
              non listed.
              They are back at the pre‐2008 level.
              Largely on the dimensions credibility, respect and 
              fairness, they “recuperated” much better.
              Pride & camaraderie are still consistently higher than 
              trust in “the management”.



18 |   © Vlerick Leuven Gent Management School
Thank you !



    Prof. Dr. Dirk Buyens

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Presentatie beste werkgever 2012 Dirk Buyens

  • 2. Our definition 2| © Vlerick Leuven Gent Management School
  • 4. Status anno 2012 – Top 20 Top 20  Top 20  Top 20  2012 2011 2010 Credibility 83% +2% 81% +2% 79% Respect 82% +2% 80% +2% 78% Fairness 80% +2% 78% +2% 76% Pride 86% = 86% +2% 84% Camaraderie 88% +1% 87% +3% 84% Overall 91% +1% 90% +1% 89% Average 84% +2% 82% +2% 80% 4| © Vlerick Leuven Gent Management School
  • 6. Top 20 list versus total sample Top 20  Top 20  Top 20  All 2012 All 2011 All 2010 2012 2011 2010 Credibility 83% 77% 81% 74% 79% 74% Respect 82% 76% 80% 74% 78% 73% Fairness 80% 74% 78% 71% 76% 71% Pride 86% 81% 86% 80% 84% 80% Camaraderie 88% 82% 87% 81% 84% 79% Overall 91% 85% 90% 84% 89% 84% Average 84% 78% 82% 76% 80% 75% 6| © Vlerick Leuven Gent Management School
  • 8. Top 20 list versus non‐listed companies Top 20  Others  Top 20  Others Top 20  Others  2012 2012 2011 2011 2010 2010 Credibility 83% 72% 81% 70% 79% 70% Respect 82% 72% 80% 69% 78% 70% Fairness 80% 70% 78% 68% 76% 68% Pride 86% 77% 86% 76% 84% 78% Camaraderie 88% 78% 87% 76% 84% 77% Overall 91% 81% 90% 81% 89% 81% Average 84% 74% 82% 72% 80% 72% 8| © Vlerick Leuven Gent Management School
  • 10. Status anno 2012 – Top 10 (< 500) Top 10  Top 10  Top 10  2012 2011 2010 Credibility 85% ‐1% 86% +4% 82% Respect 85% = 85% +4% 81% Fairness 82% ‐1% 83% +5% 78% Pride 89% = 89% +1% 88% Camaraderie 90% = 90% +3% 87% Overall 94% +2% 92% +1% 91% Average 86% ‐1% 87% +2% 85% 10 | © Vlerick Leuven Gent Management School
  • 11. Top 10 (<500) versus non‐listed (<500) Top 10  Others  Top 10  Others Top 10  Others  2012 2012 2011 2011 2010 2010 Credibility 85% 74% 86% 66% 82% 71% Respect 85% 74% 85% 64% 81% 71% Fairness 82% 73% 83% 62% 78% 70% Pride 89% 79% 89% 73% 88% 79% Camaraderie 90% 80% 90% 71% 87% 79% Overall 94% 84% 92% 82% 91% 82% Average 86% 76% 87% 67% 83% 74% 11 | © Vlerick Leuven Gent Management School
  • 12. Facts & figures: Top 10 (< 500) 2012 2011 2010 Average Turnover 84 mill. € 87 mill. € 106 mill. € #  employees 247 201 266 Employee turnover 6,09% 8,31% 6,56% Median Turnover 31 mill. € 42 mill.€ 80 mill. € #  employees 103 108 270 Employee turnover 6,45% 8,63 4,75% 12 | © Vlerick Leuven Gent Management School
  • 14. Status anno 2012 – Top 10 (> 500) Top 10  Top 10  Top 10  2012 2011 2010 Credibility 80% +3% 77% +1% 76% Respect 79% +3% 76% +2% 74% Fairness 77% +3% 74% +1% 73% Pride 84% +2% 82% +2% 80% Camaraderie 85% +3% 82% +2% 80% Overall 87% = 87% +1% 86% Average 81% +3% 78% +1% 77% 14 | © Vlerick Leuven Gent Management School
  • 15. Top 10 (>500) versus non‐listed (>500) Top 10  Others  Top 10  Others Top 10  Others  2012 2012 2011 2011 2010 2010 Credibility 80% 60% 77% 71% 76% 56% Respect 79% 60% 76% 70% 74% 60% Fairness 77% 58% 74% 69% 73% 55% Pride 84% 67% 82% 77% 80% 69% Camaraderie 85% 64% 82% 78% 80% 63% Overall 87% 64% 87% 75% 86% 69% Average 81% 62% 78% 73% 77% 61% 15 | © Vlerick Leuven Gent Management School
  • 16. Facts & figures: top 10 (> 500) 2012 2011 2010 Average Turnover 32 196  mill. € 32 773 mill. € 44 729 mill. € #  employees 2672 2549 2608 Employee turnover 9,07% 4,27% 5,8% Median Turnover 389 mill. € 166 mill.€ 152,75 mill. € #  employees 1058 1012 1049 Employee turnover 7,02% 3,24% 6,21% 16 | © Vlerick Leuven Gent Management School
  • 18. Trends & Conclusions Top 20 listed companies score 10% points better than  non listed. They are back at the pre‐2008 level. Largely on the dimensions credibility, respect and  fairness, they “recuperated” much better. Pride & camaraderie are still consistently higher than  trust in “the management”. 18 | © Vlerick Leuven Gent Management School
  • 19. Thank you ! Prof. Dr. Dirk Buyens