This is one of 2 presentations Tim Scanlon presented in Shanghai during the Fall of 2016. Every autumn, the Tongji University College of Design and Innovation organizes a small, highly interactive conference on design research and design education titled “Emerging Practices” (EPC). Since the first EPC in 2012, this has become an annual forum for debates on such themes as new practices, values, and approaches arising in design and design education; open design; influences on developing practices; DesignX; and design activism. The main theme of EPC this year is “Design in Complexity.” It will continue and expand the conversation initiated by the DesignX Manifesto in 2014. This conversation developed further in a two-day DesignX workshop hosted by Tongji University in 2015. The first DesignX Manifesto articulated the nature of working in and with complex sociotechnical systems, attempting to explore the framework for designers to address such issues. The follow-up DesignX workshop explored the principles of working with such systems, highlighted the importance and difficulty of implementing solutions to DesignX problems. The workshop focused on several valuable cases. It sparked a lively discussion that we will continue this year

1. Tim Scanlon
Head of Global Engagement
Autodesk Education Experiences
@TimScanlon_
Experience Design for the IoT
As things “wake up” Designers tame the complexity.

2. 2050 Connected Experience?
10BPeople
5BMiddle Class
2XEnergy Demand
75%Urban Dwellers

4.  Gartner predicts the number of networked devices will surge to 26 billion units by 2020 from
about 900 million in 2009,
 World Economic Forum estimates that by 2020, about 50 billion things will be connected
(“Internet of Things Market Statistics – 2015”)
 IDC predicts that 30B things will be connected to the Internet by 2020
(McKinsey estimates 50B).

6. © 2016 Autodesk | 6

7. © 2016 Autodesk | 7
1.44B
Gen X
37-52 y/o
1.72B
Millennial
21-36 y/o
2.52B
Gen Z
6-20 y/o

8. CLOUD MOBILE | AR | VR
SOCIAL MAKING

9. PRODUCTION (Physical)
DEMAND
PRODUCT
PRODUCTION (Intellectual)
Image courtesy of Local Motors Inc.

11. Are you Designing “Dead” Things?
What happens when products and places wake up?

12. When things wake up,
how will we Design ecologies and
communities of things?

13. Digital Manufacturing
Machine Learning
The Internet of Things
Co-Creation
New Value

15. 6 sensors, 100s of thousands of people, 500 trillion data points.

18. Courtesy of SmartThings
Courtesy of NEST Courtesy of Ford Motor Company

19. How can Designers help tame the
certain complexity of an IoT World?

20. Embrace Infinite Computing

21. “Capture” Reality

22. Be the Experience Design Epicenter

23. Leverage “Everyone is a “Designer”

24. Collaborate Differently

26. © 2013 Autodesk© 2013 Autodesk
Traditional Product Development Process
1 2 3 4 5 6 7 80
SALES
MARKETING
ENGINEERING MGMT
PROJECT MGMT
ENGINEERING
DESIGN DISCIPLINES

27.  Hierarchical
 Controlled
 Fragmented
 Communication via gate keepers
 High volume of formal serial
communications
PM
Industrial
Designer
Design
Engineer
PM
Manufacturing
Enginner
Design
Engineer
Design
Engineer
Technica
l Support
Direct
Sales
Shop
Manager
CAM
Engineer Machinist
Design
Engineer
Direct
Sales
Technical
Support
Training
Provider
CAM
Provider
Post
Generator
Design
Tooling
Vendor
Auto OEM
Joe’s Machine
Shop
CNC
Machine
Vendor
Tier 1
Line of
Communication
“Core” Project Team
Intra-discipline Project
Team
Stakeholder Group
Past

28. ? Design
Disciplines
Engineering
Business
Advanced Manufacturing
Computer Science
Collaborate in New Ways with New People
System Engineers
Data Scientist
Security Analyst
Hardware Partners
+

29.  Open
 Integrated
 Seamless
Line of
Communication
“Core” Project Team
Intra-discipline Project
Team
Stakeholder Group
Auto
OEM
PM
Industrial
Designer
Design
Engineer
PM
Manufacturing
Engineer
Design
Engineer
Direct
Sales
Technical
Support
Design
Engineer
Training
Provider
CAM
Provider Post
Generator
Technical
Support
Design Engineer Direct
Sales
Joe’s Machine Shop
CAM
Tier 1
Tooling
Vendor
CNC Machine
Vendor
Collaboration Present + Future

30. Collaborate Across Campus

31. How can Designers help tame the
certain complexity of an IoT World?

32. SEAMLESS INTEGRATION
REAL-TIME COLLABORATION
INSTANT ACCESS

33. ADAPTABILITY
COMMUNICATION
SERVICEABILITY
UPGRADEABILITY
CREATING INSIGHT

34. digital information
can manifest in
physical forms
physical world is
being digitized
PHYSICAL WorlD digital WorlD
Product IS a Complex system

35. Collaborate with Software Engineers
Mechanical Engineers
Electrical Engineers
System Engineers
IT Specialist
Data Specialist
Information Security Analyst
Hardware Partners
Business Partner

49. Designers Can Tame the
Complexity of the IoT Experience.
Thank You!
@TimScanlon_