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The Persuad
            ers
    Report
 -  Have you pa
                id attention
 CRASH COU                   ?–
           RSE on CRE
                        ATIVITY
PARIS - Chatelet District
0
0
We have been hired to observe selected stores
0
                Discover our report
Fashion clothes store



                        Selected stores
                  Fashion clothes store




            Fashion clothes store
C A S E n° 1

The BIG issue
«   We are known as  an 
« expensive » store compare 
with H&M

People don’t dare to enter

Though our store is widely 

open  »
C A S E n° 1
                   Our OBSERVATION

Very clean store

Wooden floor

Great showroom

Lights animation
C A S E n° 1
What About ?
                 Assume the VIP
                 style !
                 Hide the store with curtains
                 -
                 Make your customers feel
                 special AND attract curious
                 people inside with a board
                 at the entrance :

                 « ONLY FOR VIPs »
C A S E n° 2
The BIG issue
«    The store is  always crowed. 

We want to optimise the 
customer path to be sure that 

they visit the whole store    »
C A S E n° 2
                     Our OBSERVATION

Due to a main
entrance on the
1st floor,

there is a space 
where people 
never go and pass 
through just to 
live the store.
C A S E n° 2
What About ?
                 Are you good at
                 fashion ?
                          Let’s Play !

                 On some items indicate this :

                 « Go to aisle 5, Find the t-
                 shirt wich match with this
                 trousers (colors, style…) and
                 get 5€ discount on your
                 purchase »
C A S E n° 3
The BIG issue
« The women never come 
alone, there are always with 
their boyfriend.  

When they are fed up to wait 
they ask their girlfriend to 
leave. 

So our customers don’t spend 
the time they would have 

wanted     »
C A S E n° 3
                Our OBSERVATIO
The men are 
waiting alone a 
little bit lost in 
this female store.

They don’t dare to 
talk amongst 
themselves

FACTS :
We heard a man told to a 
little kid « today your 
mother, in 10 years your 
girlfriend » :D 
C A S E n° 3
What About ?
                Entertain the men
                      Offer a coffee

                Dedicate a space for them
                     with magazines

                Propose a partenariat with
                 the FNAC to display Ipad
C A S E n° 4
The BIG issue
«   We propose spaces related 
on the theme (Apple, Mangas, 
Video games). 

How to attract more ? »
C A S E n° 4
                     Our OBSERVATION
What a pity this 
torn carpet !

Very impressive 
Assassin Creed 
dummy 

Nobody plays on 
the display video 
game
C A S E n° 4
What About ?
                 More attraction
                  Stick a big Apple picture on
                 the floor instead of the carpet

                  Spread apple fragrance on
                          this area

                     Hire a guy dressed as
                 Assassin Creed and challenge
                 your customers on the display
                  video game. If they win, they
                      have a gift (discount,
                          invitations..)
Thank you
     for
your attention


                  Jude Lutonadio
             Crash Course on Creativity

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The persuaders report

  • 1. The Persuad ers Report - Have you pa id attention CRASH COU ?– RSE on CRE ATIVITY
  • 2. PARIS - Chatelet District 0 0 We have been hired to observe selected stores 0 Discover our report
  • 3. Fashion clothes store Selected stores Fashion clothes store Fashion clothes store
  • 4. C A S E n° 1 The BIG issue «  We are known as  an  « expensive » store compare  with H&M People don’t dare to enter Though our store is widely  open  »
  • 5. C A S E n° 1 Our OBSERVATION Very clean store Wooden floor Great showroom Lights animation
  • 6. C A S E n° 1 What About ? Assume the VIP style ! Hide the store with curtains - Make your customers feel special AND attract curious people inside with a board at the entrance : « ONLY FOR VIPs »
  • 7. C A S E n° 2 The BIG issue «  The store is  always crowed.  We want to optimise the  customer path to be sure that  they visit the whole store  »
  • 8. C A S E n° 2 Our OBSERVATION Due to a main entrance on the 1st floor, there is a space  where people  never go and pass  through just to  live the store.
  • 9. C A S E n° 2 What About ? Are you good at fashion ? Let’s Play ! On some items indicate this : « Go to aisle 5, Find the t- shirt wich match with this trousers (colors, style…) and get 5€ discount on your purchase »
  • 10. C A S E n° 3 The BIG issue « The women never come  alone, there are always with  their boyfriend.   When they are fed up to wait  they ask their girlfriend to  leave.  So our customers don’t spend  the time they would have  wanted   »
  • 11. C A S E n° 3 Our OBSERVATIO The men are  waiting alone a  little bit lost in  this female store. They don’t dare to  talk amongst  themselves FACTS : We heard a man told to a  little kid « today your  mother, in 10 years your  girlfriend » :D 
  • 12. C A S E n° 3 What About ? Entertain the men Offer a coffee Dedicate a space for them with magazines Propose a partenariat with the FNAC to display Ipad
  • 13. C A S E n° 4 The BIG issue «  We propose spaces related  on the theme (Apple, Mangas,  Video games).  How to attract more ? »
  • 14. C A S E n° 4 Our OBSERVATION What a pity this  torn carpet ! Very impressive  Assassin Creed  dummy  Nobody plays on  the display video  game
  • 15. C A S E n° 4 What About ? More attraction Stick a big Apple picture on the floor instead of the carpet Spread apple fragrance on this area Hire a guy dressed as Assassin Creed and challenge your customers on the display video game. If they win, they have a gift (discount, invitations..)
  • 16. Thank you for your attention Jude Lutonadio Crash Course on Creativity