4. C A S E n° 1
The BIG issue
« We are known as an
« expensive » store compare
with H&M
People don’t dare to enter
Though our store is widely
open »
5. C A S E n° 1
Our OBSERVATION
Very clean store
Wooden floor
Great showroom
Lights animation
6. C A S E n° 1
What About ?
Assume the VIP
style !
Hide the store with curtains
-
Make your customers feel
special AND attract curious
people inside with a board
at the entrance :
« ONLY FOR VIPs »
7. C A S E n° 2
The BIG issue
« The store is always crowed.
We want to optimise the
customer path to be sure that
they visit the whole store »
8. C A S E n° 2
Our OBSERVATION
Due to a main
entrance on the
1st floor,
there is a space
where people
never go and pass
through just to
live the store.
9. C A S E n° 2
What About ?
Are you good at
fashion ?
Let’s Play !
On some items indicate this :
« Go to aisle 5, Find the t-
shirt wich match with this
trousers (colors, style…) and
get 5€ discount on your
purchase »
10. C A S E n° 3
The BIG issue
« The women never come
alone, there are always with
their boyfriend.
When they are fed up to wait
they ask their girlfriend to
leave.
So our customers don’t spend
the time they would have
wanted »
11. C A S E n° 3
Our OBSERVATIO
The men are
waiting alone a
little bit lost in
this female store.
They don’t dare to
talk amongst
themselves
FACTS :
We heard a man told to a
little kid « today your
mother, in 10 years your
girlfriend » :D
12. C A S E n° 3
What About ?
Entertain the men
Offer a coffee
Dedicate a space for them
with magazines
Propose a partenariat with
the FNAC to display Ipad
13. C A S E n° 4
The BIG issue
« We propose spaces related
on the theme (Apple, Mangas,
Video games).
How to attract more ? »
14. C A S E n° 4
Our OBSERVATION
What a pity this
torn carpet !
Very impressive
Assassin Creed
dummy
Nobody plays on
the display video
game
15. C A S E n° 4
What About ?
More attraction
Stick a big Apple picture on
the floor instead of the carpet
Spread apple fragrance on
this area
Hire a guy dressed as
Assassin Creed and challenge
your customers on the display
video game. If they win, they
have a gift (discount,
invitations..)
16. Thank you
for
your attention
Jude Lutonadio
Crash Course on Creativity