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Organisation Developement and change managemnt

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M S Ramaiah Institute of Management
M S Ramaiah Institute of Management

The presentation is on organization development and change management

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Organisation Development and change management PGDBM MSRIM - Batch 2009-2011 Dr.H.Muralidhran
Definition ,[object Object],[object Object],[object Object],[object Object]
OD as a process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OD is ……. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Characteristics of OD ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HISTORY OF OD ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FOUNDATIONS OF OD ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Planned Change – General Model ,[object Object],[object Object],[object Object],[object Object]
Theories of Planned Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resultant Theory ,[object Object],[object Object],[object Object]
Three Stage Model theory ,[object Object],[object Object],[object Object],[object Object],Unfreezing Changing Refreezing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Action research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Action research
Contemporary Action Research. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Burke–Litwin Model of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Transactional Factors
Transformational Factors
Burke – Litwin Model Contd ,[object Object],[object Object],[object Object]
Burke – Litwin Model
Porras and Robertson Model ,[object Object],[object Object]
Work Setting Factors
Systems Theory ,[object Object],[object Object],[object Object],[object Object],[object Object]
Features of Open Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
System in Interaction
Congruence among system elements. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Congruence among System Elements
Analysis of the System Theory ,[object Object],[object Object],[object Object],[object Object],[object Object]
Benefits of System Theory ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Participation and Empowerment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Empowerment contd ,[object Object],[object Object],[object Object],[object Object]
Parallel Learning Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Normative-Re educative Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object]
Planned change – some factors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Applied Behavioral Science ,[object Object],[object Object],[object Object],[object Object]
OD Practitioner ,[object Object],[object Object],[object Object]
Competencies of an effective OD Practitioner - Knowledge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Competencies of an effective OD Practitioner - Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Competencies of an effective OD Practitioner ,[object Object],[object Object],[object Object],[object Object]
The professional OD Practitioner - Role ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Career of OD practitioner ,[object Object],[object Object]
Professional values of OD Practitioner ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ethical dilemmas ,[object Object],[object Object],[object Object],[object Object],[object Object]
Ethical dilemmas
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human process interventions INTERVENTION INDIVIDUAL GROUP ORGANISATIONAL ,[object Object],YES YES ,[object Object],YES ,[object Object],YES YES ,[object Object],YES Organisation confrontation meeting YES YES Inter-group relations YES YES Large-group interventions YES ,[object Object],YES YES
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Techno-structural interventions INTERVENTION INDIVIDUAL GROUP ORGANISATIONAL Structural design YES Downsizing YES Re-engineering YES YES Parallel Structures YES YES High-involvement organizations YES YES YES TQM YES YES Work design YES
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human resource management interventions INTERVENTION INDIVIDUAL GROUP ORGANISATIONAL Goal Setting YES YES Performance Appraisal YES YES Reward system YES YES YES Career Planning and development YES Managing work force diversity YES YES Employee wellness YES
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic interventions INTERVENTION INDIVIDUAL GROUP ORGANISATIONAL Integrated strategic change YES Transorganisation development YES Mergers and acquisitions integration YES Culture change YES Self-designing organisation YES YES Organisation learning and knowledge management YES YES
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development Entering > contracting > Diagnosing > Intervening > Evaluating ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Organisation Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of interventions ,[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Individual, interpersonal and group process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
T-groups - Purpose ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Coaching ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Coaching ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Training and development ,[object Object],[object Object]
Training and development ,[object Object],[object Object],[object Object],[object Object],[object Object]
Process consultation ,[object Object]
Process consultation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Process consultation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Process consultation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Process consultation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Third party interventions ,[object Object],[object Object],[object Object],[object Object]
Conflict cycle Issues – triggering event – Behavior – Consequences – Leads to (newer )issues triggering event
 
Conflict resolution ,[object Object],[object Object],[object Object],[object Object]
Team building ,[object Object],[object Object],[object Object]
Team building ,[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Process Interventions Organisation process approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of interventions ,[object Object],[object Object],[object Object],[object Object]
Techno-structural interventions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Peter singe “The fifth Discipline” ,[object Object],[object Object],[object Object],[object Object],[object Object]
Robert K. Greenleaf ,[object Object]
Ken Blanchard ,[object Object],[object Object],[object Object],[object Object],[object Object]
Henry Mintzberg - The Rise and Fall of Strategic Planning ,[object Object]
Henry Mintzberg
Max de pree
Edgar schein
John Seddon ,[object Object],[object Object],[object Object]
Jim Collins - the Hedgehog concept
Arie de Geus ,[object Object],[object Object]

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