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Michael J. Williams Consulting Product Introduction to U.S. Banks & PSP’s A proposal to the SafetyPay Management Team Presented July 7, 2009
Michael J. Williams Consulting Success of SafetyPay™ Outside of the U.S.A. and its Company Profile SafetyPay™ is a Secure Payment Facilitator and clearinghouse benefiting online shoppers, online merchants and banks. SafetyPay ™  allows shoppers to pay in local currency through their own trusted financial institution without the need for a credit card. The consumer never needs to divulge personal financial information to retailers. SafetyPay works behind the scenes to clear and settle the payment through bank partners.  Outside the U.S., credit cards are not universally held.  In most countries, card penetration and usage are in fact very small. Many  cards issued in foreign countries  can only be used in the market where they are issued and are deemed useless for most online shopping.  Among the base of potential card-holding  shoppers, security concerns limit shopping.  Few countries protect consumers with legally-imposed liability limits for credit cards, leaving cardholders exposed to misuse of their information. Transaction security is cited as primary concern for not purchasing online.  Even shoppers that overcome their uneasiness with card use are often kept from purchasing by fraud-filtering systems.  Often only U.S. credit cards are allowed  to limit fraud risk, leading merchants to restrict purchases with non-U.S. cards. Over 50% of the top 100 U.S. online retailers do not sell to customers with foreign cards. ,[object Object],[object Object],[object Object],[object Object]
Michael J. Williams Consulting How can SafetyPay™ leverage its strengths for a successful launch within the U.S.A.  U.S. Bank Cardholders Concerned about Fraud and Identity Theft Non- Cardholders Need a reliable payment alternative All Shoppers Convenient access to international e-tailers U.S. Merchants Eliminates charge backs Access to International customers U.S. Banks New payment option can  attract new customers  and increase revenues
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Michael J. Williams Consulting SAFETYPAY™ PENETRATION IN THE U.S.A. Who is the U.S. Banking Target Market for SafetyPay™?
Michael J. Williams Consulting SAFETYPAY™ PENETRATION IN THE U.S.A. Define business objectives, strategies and an implementation plan for acquisition activities Identify current practices and benchmark these against those of other successful USA bank product introductions Identify and prioritize opportunities which lead to specific answers to key questions and drive up acquisitions 1  2  3  ,[object Object],[object Object],[object Object],[object Object],[object Object],Key questions for SafetyPay™ The SafetyPay™ Product objectives:
Michael J. Williams Consulting SAFETYPAY™ PENETRATION IN THE U.S.A. ,[object Object],[object Object],[object Object],[object Object],Strategies Tactics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Michael J. Williams Consulting CREDENTIALS AND EXPERTISE THAT LEAD TO A SUCCESSFUL ENGAGEMENT Partial Client Listing ,[object Object],[object Object],[object Object],[object Object]
Michael J. Williams Consulting CREDENTIALS AND EXPERTISE THAT LEAD TO A SUCCESSFUL ENGAGEMENT Partial Client Listing ,[object Object],[object Object],[object Object],[object Object],CONSULTING WITH MICHAEL J. WILLIAMS SAFETYPAY™ PENETRATION IN THE U.S.A. The Diagnostic Needs Assessment
Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment SAFETYPAY™ PENETRATION IN THE U.S.A. Data Gathering Investigation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment SAFETYPAY™ PENETRATION IN THE U.S.A. Evaluation Data Gathering Investigation Evaluation & Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment SAFETYPAY™ PENETRATION IN THE U.S.A. Evaluation Data Gathering Investigation Evaluation & Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Presentation of Recommendations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment SAFETYPAY™ PENETRATION IN THE U.S.A. Evaluation Data Gathering Investigation Evaluation & Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Presentation of Recommendations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets
TAKE ACTION Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS SAFETYPAY™ PENETRATION IN THE U.S.A. Initiate Recommendations Recommendations & Game Plan Develop Campaign Work Streams Execute Rapid Value Initiatives Provide Hands-on Direction & Training TAKE ACTION The Diagnostic Needs Assessment Evaluation Data Gathering Investigation Evaluation & Analysis Presentation of Recommendations Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets
Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment SAFETYPAY™ PENETRATION IN THE U.S.A. Evaluation Data Gathering Investigation Evaluation & Analysis Presentation of Recommendations Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets Initiate Recommendations Develop Campaign Work Streams Execute Rapid Value Initiatives Provide Hands-on Direction & Training Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets Within ten weeks SafetyPay will have a portfolio of documents to conduct sales campaigns in the recommended channels
Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment SAFETYPAY™ PENETRATION IN THE U.S.A. Evaluation Data Gathering Investigation Evaluation & Analysis Presentation of Recommendations Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets Initiate Recommendations Develop Campaign Work Streams Execute Rapid Value Initiatives Provide Hands-on Direction & Training Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets Within ten weeks SafetyPay will have a portfolio of documents to conduct sales campaigns in the recommended channels
Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets SAFETYPAY™ PENETRATION IN THE U.S.A. $12,000.00 Intensive, hand-on research  and analysis conducted on-site including interviews and meetings with key staff, culminating in the recommendations document. Initiate Recommendations Within ten weeks SafetyPay will have a portfolio of documents to conduct sales campaigns in the recommended channels Hands-on direction and training; execution of rapid value initiatives; development of campaign work streams; and tool kits of customized collateral specific to the recommended channels. $40,000.00 Inclusive of  Diagnostic
Michael J. Williams Consulting SAFETYPAY™ PENETRATION IN THE U.S.A. ,[object Object],[object Object],[object Object],Dependencies Risks ,[object Object],[object Object],[object Object],CONSULTING WITH MICHAEL J. WILLIAMS SAFETYPAY™ PENETRATION IN THE U.S.A.
Michael J. Williams Consulting SAFETYPAY™ PENETRATION IN THE U.S.A. CONSULTING WITH MICHAEL J. WILLIAMS SAFETYPAY™ PENETRATION IN THE U.S.A.
Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment SAFETYPAY™ PENETRATION IN THE U.S.A. Evaluation Data Gathering Investigation Evaluation & Analysis Presentation of Recommendations Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets Initiate Recommendations Recommendations & Game Plan Develop Campaign Work Streams Execute Rapid Value Initiatives Provide Hands-on Direction & Training TAKE ACTION
Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment SAFETYPAY™ PENETRATION IN THE U.S.A. Evaluation Data Gathering Investigation Evaluation & Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Presentation of Recommendations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment SAFETYPAY™ PENETRATION IN THE U.S.A. Evaluation Data Gathering Investigation Evaluation & Analysis Presentation of Recommendations Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets Implementation of Recommendations Within ten weeks SafetyPay will have  a portfolio of documents to conduct sales campaigns in the recommended channels
Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment SAFETYPAY™ PENETRATION IN THE U.S.A. Data Gathering Investigation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Project Dependencies and Risks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],CONFIDENTIAL - For Internal Use Only |  July 2009 Dependencies Risks
What happens in the initial phases of the project? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Play back the observations and insights we have collected.  Agree on the prioritized projects to move forward. Objectives for  meeting: Evaluation The activities within the process are arranged into three distinct steps, each one usually is 1-2 days in duration… Wrap up with a meeting to review the action steps 1  2  Data Gathering Investigation Evaluation & Analysis Presentation of Recommendations
Contents ,[object Object],[object Object],[object Object],[object Object],[object Object]
Who is the U.S. Banking Target Market for SafetyPay? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Situation ,[object Object],[object Object],CONFIDENTIAL  Internal Use Only |  July 2009
Contents ,[object Object],[object Object],[object Object],[object Object],[object Object]
Understand your business objectives, strategies and execution surrounding acquisition activities in your targeted USA bank and service suppliers  Identify your current practices and benchmark these against those of other successful USA bank product introductions Answer SafetyPay’s key questions by identifying and prioritising opportunities that will specifically address driving up acquisition and continually test and learn to improve results 1  2  3  ,[object Object],[object Object],[object Object],[object Object],[object Object],Key questions/objectives of SafetyPay™ The objective of this project will be to: What are the objectives of this project?
Contents ,[object Object],[object Object],[object Object],[object Object],[object Object]
Strategies for SafetyPay to gain access to the US Banking market ,[object Object],[object Object],[object Object],[object Object]
What are the tactics that SafetyPay needs to gain entry into US bank market ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Suggested action steps for SafetyPay to penetrate the US banking market ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Suggested action steps for SafetyPay to penetrate the US banking market - continued ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What happens in the initial phases of the project? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Play back the observations and insights we have collected.  Agree on the prioritized projects to move forward. Objectives for  meeting: Evaluation The activities within the process are arranged into three distinct steps, each one usually is 1-2 days in duration… Wrap up with a meeting to review the action steps 1  2  Data Gathering Investigation Evaluation & Analysis Presentation of Recommendations
Phases of the Project ,[object Object],[object Object],[object Object],[object Object]
The project outputs are proven based on previous experience and client engagements CONFIDENTIAL - For Internal Use Only |  July 2009 Opportunities will be identified across a range of areas: marketing, communications, sales training, tele-services Clients The bank customer communication plan will be critical to maximize value and ensure strong bank customer engagement
Contents ,[object Object],[object Object],[object Object],[object Object],[object Object]
CONFIDENTIAL - For Internal Use Only |  July 2009 Project Organisational Structure Given the importance of this assignment,  the following team and approach. Project Sponsor Manuel Montero Project Manager Michael Williams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Support The SafetyPay marketing and sales groups Responsibilities
Project timing and cost Timing: It is estimated that this project will take 10-12 weeks to execute (subject to availability of SafetyPay staff and management). Financial Considerations: Project $  cost SafetyPay introduction into US banks $ 4000.00/week estimated to be $40,000 - $48,0000 project Follow-on implementation of recommendations To be determined
Contents ,[object Object],[object Object],[object Object],[object Object],[object Object]
Approvals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions and next steps CONFIDENTIAL - For Internal Use Only |  July 2009 ,[object Object],[object Object],[object Object],Suggested next steps Questions?
CONFIDENTIAL - For Internal Use Only |  July 2009

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Safety Pay Proposal Version4

  • 1. Michael J. Williams Consulting Product Introduction to U.S. Banks & PSP’s A proposal to the SafetyPay Management Team Presented July 7, 2009
  • 2.
  • 3. Michael J. Williams Consulting How can SafetyPay™ leverage its strengths for a successful launch within the U.S.A. U.S. Bank Cardholders Concerned about Fraud and Identity Theft Non- Cardholders Need a reliable payment alternative All Shoppers Convenient access to international e-tailers U.S. Merchants Eliminates charge backs Access to International customers U.S. Banks New payment option can attract new customers and increase revenues
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
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  • 12.
  • 13. TAKE ACTION Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS SAFETYPAY™ PENETRATION IN THE U.S.A. Initiate Recommendations Recommendations & Game Plan Develop Campaign Work Streams Execute Rapid Value Initiatives Provide Hands-on Direction & Training TAKE ACTION The Diagnostic Needs Assessment Evaluation Data Gathering Investigation Evaluation & Analysis Presentation of Recommendations Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets
  • 14. Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment SAFETYPAY™ PENETRATION IN THE U.S.A. Evaluation Data Gathering Investigation Evaluation & Analysis Presentation of Recommendations Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets Initiate Recommendations Develop Campaign Work Streams Execute Rapid Value Initiatives Provide Hands-on Direction & Training Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets Within ten weeks SafetyPay will have a portfolio of documents to conduct sales campaigns in the recommended channels
  • 15. Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment SAFETYPAY™ PENETRATION IN THE U.S.A. Evaluation Data Gathering Investigation Evaluation & Analysis Presentation of Recommendations Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets Initiate Recommendations Develop Campaign Work Streams Execute Rapid Value Initiatives Provide Hands-on Direction & Training Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets Within ten weeks SafetyPay will have a portfolio of documents to conduct sales campaigns in the recommended channels
  • 16. Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets SAFETYPAY™ PENETRATION IN THE U.S.A. $12,000.00 Intensive, hand-on research and analysis conducted on-site including interviews and meetings with key staff, culminating in the recommendations document. Initiate Recommendations Within ten weeks SafetyPay will have a portfolio of documents to conduct sales campaigns in the recommended channels Hands-on direction and training; execution of rapid value initiatives; development of campaign work streams; and tool kits of customized collateral specific to the recommended channels. $40,000.00 Inclusive of Diagnostic
  • 17.
  • 18. Michael J. Williams Consulting SAFETYPAY™ PENETRATION IN THE U.S.A. CONSULTING WITH MICHAEL J. WILLIAMS SAFETYPAY™ PENETRATION IN THE U.S.A.
  • 19. Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment SAFETYPAY™ PENETRATION IN THE U.S.A. Evaluation Data Gathering Investigation Evaluation & Analysis Presentation of Recommendations Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets Initiate Recommendations Recommendations & Game Plan Develop Campaign Work Streams Execute Rapid Value Initiatives Provide Hands-on Direction & Training TAKE ACTION
  • 20.
  • 21. Michael J. Williams Consulting CONSULTING WITH MICHAEL J. WILLIAMS The Diagnostic Needs Assessment SAFETYPAY™ PENETRATION IN THE U.S.A. Evaluation Data Gathering Investigation Evaluation & Analysis Presentation of Recommendations Within two weeks SafetyPay will have actionable strategies and tactics, a virtual roadmap on how to best penetrate U.S.A. markets Implementation of Recommendations Within ten weeks SafetyPay will have a portfolio of documents to conduct sales campaigns in the recommended channels
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37. The project outputs are proven based on previous experience and client engagements CONFIDENTIAL - For Internal Use Only | July 2009 Opportunities will be identified across a range of areas: marketing, communications, sales training, tele-services Clients The bank customer communication plan will be critical to maximize value and ensure strong bank customer engagement
  • 38.
  • 39.
  • 40. Project timing and cost Timing: It is estimated that this project will take 10-12 weeks to execute (subject to availability of SafetyPay staff and management). Financial Considerations: Project $ cost SafetyPay introduction into US banks $ 4000.00/week estimated to be $40,000 - $48,0000 project Follow-on implementation of recommendations To be determined
  • 41.
  • 42.
  • 43.
  • 44. CONFIDENTIAL - For Internal Use Only | July 2009