SlideShare uma empresa Scribd logo
1 de 21
15 ways for positive
communication
15 principles for positive
communication
1. Other perspective
2. Every disadvantage has its advantage
3. Make it visual
4. Less is more
5. Storytelling
6. Be part of the solution, not the problem
7. Give customers multiple choices
8. Using humor
9. Positive reinforcement
10. Make it concrete
11. Let people use their imagination
12. Seize the moment
13. Before and after
14. Optimism
15. Reuse and upcycle ideas
3
?
www.7ideas.net
1. Other perspective
3
Change your viewpoint
http://www.crossindustryinnovation.com/
2. Every disadvantage has its advantage
4
Additional bike time: 3 min or 22 Kcal
Parallel road closed from 28 April. Diversion via old railway.
Ieder nadeel heb
zijn voordeel
5
A picture is worth a thousand words
http://www.visualharvesting.com/
3. Make it visual
6
Less is beautiful / Simplify
http://www.lessisbeautiful.co/
4. Less is more
7
Super-Hero-Themed Chemotherapy for children
http://www.crossindustryinnovation.com/
5. Storytelling
8
?
www.7ideas.net
?6. Be part of the solution, not the problem
8www.7ideas.net
9
?
www.7ideas.net
?7. Give customers multiple choices
9https://www.facebook.com/inspiringvisualsforinnovation/
10
?
www.7ideas.net 10www.7ideas.net
?8. Using humor
?9. Positive reinforcement
11
?
www.7ideas.net 11
reward good / healthy behavior
https://www.facebook.com/inspiringvisualsforinnovation/
12
?
www.7ideas.net
?
12
10. Make it concrete
1 car space = 10 bicycles
www.7ideas.net
13
?
www.7ideas.net
?11. Let people use their imagination
13https://www.facebook.com/inspiringvisualsforinnovation/
14
?
www.7ideas.net
?12. Seize the moment
14
Snowvertising – guerilla marketing
www.7ideas.net
15
?
www.7ideas.net
?13. Before and after
15https://www.facebook.com/inspiringvisualsforinnovation/
?14. Optimism
16
?
www.7ideas.net 16
Small actions / empower people
www.7ideas.net
17
?
www.7ideas.net
?15. Reuse and upcycle ideas
17
Cross-industry innovation
http://www.crossindustryinnovation.com/
18
?Bonus ;-)
No bicycles against the window.
But if you do it anyway, that's not so bad.
What we do?
Cross-industry innovation: workshops / search
training / keynotes
Innovative websearch / 21 ways for innovation
Marc Heleven
cross-industry innovation expert,
innovation websearcher @ www.7ideas.net
slideshare keynote author,
ideaDJ
marc@21lobsterstreet.com
cross industry innovation
what can we learn we from other sectors?
http://www.crossindustryinnovation.com/
?Our latest book
15 ways for positive communication

Mais conteúdo relacionado

Mais de Marc Heleven

10 cool bridges to spark your creativity
10 cool bridges to spark your creativity10 cool bridges to spark your creativity
10 cool bridges to spark your creativityMarc Heleven
 
21 ways future of management
21 ways future of management 21 ways future of management
21 ways future of management Marc Heleven
 
Cross-industry innovation keynote ucll moving minds
Cross-industry innovation keynote ucll moving mindsCross-industry innovation keynote ucll moving minds
Cross-industry innovation keynote ucll moving mindsMarc Heleven
 
Cross industry innovatie 7 tips om te starten
Cross industry innovatie 7 tips om te startenCross industry innovatie 7 tips om te starten
Cross industry innovatie 7 tips om te startenMarc Heleven
 
21 ways for innovation. Get your own 21 ways set
21 ways for innovation. Get your own 21 ways set21 ways for innovation. Get your own 21 ways set
21 ways for innovation. Get your own 21 ways setMarc Heleven
 
100 extra images for visual brainstorming
100 extra images for visual brainstorming100 extra images for visual brainstorming
100 extra images for visual brainstormingMarc Heleven
 
15 visual tools for brainstorming
15 visual tools for brainstorming15 visual tools for brainstorming
15 visual tools for brainstormingMarc Heleven
 
15 cool ideas and designs that make me happy
15 cool ideas and designs that make me happy15 cool ideas and designs that make me happy
15 cool ideas and designs that make me happyMarc Heleven
 
The world without internet:
The world without internet:The world without internet:
The world without internet:Marc Heleven
 
17 illustrated brainstorm tips
17 illustrated brainstorm tips17 illustrated brainstorm tips
17 illustrated brainstorm tipsMarc Heleven
 
Cross industry innovation toolkit: 50 inspiring companies and industries you ...
Cross industry innovation toolkit: 50 inspiring companies and industries you ...Cross industry innovation toolkit: 50 inspiring companies and industries you ...
Cross industry innovation toolkit: 50 inspiring companies and industries you ...Marc Heleven
 
7 innovation lessons I learned from my parents
7 innovation lessons I learned from my parents7 innovation lessons I learned from my parents
7 innovation lessons I learned from my parentsMarc Heleven
 
15 impossible projects: never just say impossible to an idea.
15 impossible projects: never just say impossible to an idea.15 impossible projects: never just say impossible to an idea.
15 impossible projects: never just say impossible to an idea.Marc Heleven
 
27 creativity and innovation tools - in one-pagers!
27 creativity and innovation tools - in one-pagers!27 creativity and innovation tools - in one-pagers!
27 creativity and innovation tools - in one-pagers!Marc Heleven
 
21 illustrated ideakillers
21 illustrated ideakillers21 illustrated ideakillers
21 illustrated ideakillersMarc Heleven
 
37 ways for new product ideas
37 ways for new product ideas37 ways for new product ideas
37 ways for new product ideasMarc Heleven
 
Color your life: how to spice up your life with colors.
Color your life: how to spice up your life with colors.Color your life: how to spice up your life with colors.
Color your life: how to spice up your life with colors.Marc Heleven
 
21 ways for innovation in automotive
21 ways for innovation in automotive21 ways for innovation in automotive
21 ways for innovation in automotiveMarc Heleven
 
100 images for visual brainstorming
100 images for visual brainstorming100 images for visual brainstorming
100 images for visual brainstormingMarc Heleven
 

Mais de Marc Heleven (20)

10 cool bridges to spark your creativity
10 cool bridges to spark your creativity10 cool bridges to spark your creativity
10 cool bridges to spark your creativity
 
21 ways future of management
21 ways future of management 21 ways future of management
21 ways future of management
 
Cross-industry innovation keynote ucll moving minds
Cross-industry innovation keynote ucll moving mindsCross-industry innovation keynote ucll moving minds
Cross-industry innovation keynote ucll moving minds
 
Cross industry innovatie 7 tips om te starten
Cross industry innovatie 7 tips om te startenCross industry innovatie 7 tips om te starten
Cross industry innovatie 7 tips om te starten
 
21 ways for innovation. Get your own 21 ways set
21 ways for innovation. Get your own 21 ways set21 ways for innovation. Get your own 21 ways set
21 ways for innovation. Get your own 21 ways set
 
100 extra images for visual brainstorming
100 extra images for visual brainstorming100 extra images for visual brainstorming
100 extra images for visual brainstorming
 
15 visual tools for brainstorming
15 visual tools for brainstorming15 visual tools for brainstorming
15 visual tools for brainstorming
 
15 cool ideas and designs that make me happy
15 cool ideas and designs that make me happy15 cool ideas and designs that make me happy
15 cool ideas and designs that make me happy
 
The world without internet:
The world without internet:The world without internet:
The world without internet:
 
17 illustrated brainstorm tips
17 illustrated brainstorm tips17 illustrated brainstorm tips
17 illustrated brainstorm tips
 
Cross industry innovation toolkit: 50 inspiring companies and industries you ...
Cross industry innovation toolkit: 50 inspiring companies and industries you ...Cross industry innovation toolkit: 50 inspiring companies and industries you ...
Cross industry innovation toolkit: 50 inspiring companies and industries you ...
 
7 innovation lessons I learned from my parents
7 innovation lessons I learned from my parents7 innovation lessons I learned from my parents
7 innovation lessons I learned from my parents
 
15 impossible projects: never just say impossible to an idea.
15 impossible projects: never just say impossible to an idea.15 impossible projects: never just say impossible to an idea.
15 impossible projects: never just say impossible to an idea.
 
Less is beautiful
Less is beautifulLess is beautiful
Less is beautiful
 
27 creativity and innovation tools - in one-pagers!
27 creativity and innovation tools - in one-pagers!27 creativity and innovation tools - in one-pagers!
27 creativity and innovation tools - in one-pagers!
 
21 illustrated ideakillers
21 illustrated ideakillers21 illustrated ideakillers
21 illustrated ideakillers
 
37 ways for new product ideas
37 ways for new product ideas37 ways for new product ideas
37 ways for new product ideas
 
Color your life: how to spice up your life with colors.
Color your life: how to spice up your life with colors.Color your life: how to spice up your life with colors.
Color your life: how to spice up your life with colors.
 
21 ways for innovation in automotive
21 ways for innovation in automotive21 ways for innovation in automotive
21 ways for innovation in automotive
 
100 images for visual brainstorming
100 images for visual brainstorming100 images for visual brainstorming
100 images for visual brainstorming
 

Último

SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxiammrhaywood
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxGaneshChakor2
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13Steve Thomason
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfchloefrazer622
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactPECB
 
9548086042 for call girls in Indira Nagar with room service
9548086042  for call girls in Indira Nagar  with room service9548086042  for call girls in Indira Nagar  with room service
9548086042 for call girls in Indira Nagar with room servicediscovermytutordmt
 
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...Sapna Thakur
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptxVS Mahajan Coaching Centre
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Krashi Coaching
 
JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...
JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...
JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...anjaliyadav012327
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAssociation for Project Management
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationnomboosow
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Sapana Sha
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdfQucHHunhnh
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Celine George
 
Measures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDMeasures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDThiyagu K
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpinRaunakKeshri1
 
The byproduct of sericulture in different industries.pptx
The byproduct of sericulture in different industries.pptxThe byproduct of sericulture in different industries.pptx
The byproduct of sericulture in different industries.pptxShobhayan Kirtania
 

Último (20)

SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
 
Mattingly "AI & Prompt Design: The Basics of Prompt Design"
Mattingly "AI & Prompt Design: The Basics of Prompt Design"Mattingly "AI & Prompt Design: The Basics of Prompt Design"
Mattingly "AI & Prompt Design: The Basics of Prompt Design"
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptx
 
Advance Mobile Application Development class 07
Advance Mobile Application Development class 07Advance Mobile Application Development class 07
Advance Mobile Application Development class 07
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
 
9548086042 for call girls in Indira Nagar with room service
9548086042  for call girls in Indira Nagar  with room service9548086042  for call girls in Indira Nagar  with room service
9548086042 for call girls in Indira Nagar with room service
 
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...
JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...
JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across Sectors
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communication
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17
 
Measures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDMeasures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SD
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpin
 
The byproduct of sericulture in different industries.pptx
The byproduct of sericulture in different industries.pptxThe byproduct of sericulture in different industries.pptx
The byproduct of sericulture in different industries.pptx
 

15 ways for positive communication