Interlibrary loan (ILL) in Denmark. Poul Erlandsen, Det Kongelige bibliotek/KUBIS, Danmark.

1. Why am I Presenting in English?
•First of all because the organizers
asked me to do so
•Secondly because my Swedish is
terrible
•But let’s take a little test:
http://www.youtube.com/watch?v
=18Jb72ZahTk

2. Interlibrary Loan in Denmark
Poul Erlandsen
The Royal Library / CUL

3. New Building - Interior

4. New Building – Reading Room

5. Old Building – Library Garden View

6. Old Building – Reading Room

7. ILL Staff at Work

8. Receiving ILL Borrowing Books

9. http://www.youtube.com
/watch?v=tdfUhqItixc
When the library closes
it sometimes turns into
a disco
- And the staff gets a
new role:

10. Presentation Overview
• ILL Framework in Denmark
1. Library Law
2. Principles & Guidelines
3. Volume
4. Transportation System
5. Article Delivery to End Users
• Library.dk
1. Automation
2. New User Interface
• Example of Local Implementation

11. Map of Denmark

12. Map of Denmark

14. Interlibrary Loan Is Free

15. Keywords…
•Cooperation
•National Union Catalogue
•The Danish Agency for
Culture
•Library Acts since 1920

16. Act Regarding Library
Services
Public Libraries:
Through participation in the general
interlibrary loan service the public
libraries must endeavour to provide the
users with such material as the library
itself does not possess.
University / Academic Libraries:
(2) A government library is at the
disposal of anyone for use on the
premises and for loan of material and
participates in the libraries’ general
interlibrary loan co-operation in so far as
the task forms part of the prerequisite
for the grant to the library.
(3) A library which receives subsidy from
the government is at the disposal of
anyone for use on the premises and for
loan of material and participates in the
libraries’ general interlibrary loan co-
operation in so far as the task forms part
of the prerequisite for the subsidy to the
library.

17. New Principles and
Guidelines for Interlibrary
Loan in Denmark –
Pulished December 2012
Based upon the seven
principles in the Rethinking
Resource Sharing Manifesto
http://www.kulturstyrelsen.
dk/institutioner/biblioteker
/nationale-
ordninger/laanesamarbejde
/ny-udgave-af-principper-
og-retningslinjer-for-
laanesamarbejdet-mellem-
danske-biblioteker/

18. Principles
•Fewer restrictions
•Imposed only as necessary
•Lowest possible barriers to
fulfillment presented

19. Principles
•Users can choose from options
•delivery format
•method of delivery
•fulfillment type
•loan, copy, digital copy, and
purchase

20. Principles
•Global access
•Use both formal and informal
networking agreements
•Goal is lowest barrier to
fulfillment

21. Principles
•Libraries and cultural heritage
institutions
•Resources from all types
available
•Expertise from all types utilized

22. Principles
•Reference service facilitates
sharing
•Use reference expertise to aid
fulfillment
•No findable object should be
totally unattainable

23. Principles
•Everyone a library user
•Registration should be as easy as
signing up for commercial web
services

24. Important Statement
•However, no library can be
expected to have any material
needed by a user available in its
own physical collection, and the
number of purchased copies may
subsequently prove not to meet
the needs of the users of the
individual library.

25. ILL Borrowing Requests Through DanBib
0
500000
1000000
1500000
2000000
2500000
ILL Requests

26. Library Courier
Lorry arriving at loading dock Plastic bins used for transport

27. Library Courier
Materials awaiting courier pick up Address paper slips + rubber bands

28. Test of Service

29. Scientificarticles.dk

30. Search Result

31. Request Screen

32. Library.dk – End User Interface

33. Search Results

34. Availability Check

35. Request Book on ILL

36. Choose Pick Up Library

37. Your Details or Register

38. Automation
•In 2012 more than 850.000 of
these requests made in library.dk
were fully automated
•New plans for automation coming
in 2013

39. New User Interface Coming 2013

41. All records and holdings in WC

42. Info to users from abroad

43. QUESTIONS?
POER@KB.DK
Thank you for your attention!