What is the impact of Industry 4.0, Digital twin and Servitization on the (SAP) intelligent enterprise ? What is the impact of industry 4.0 on the business models ?

1. IMPACT INDUSTRY 4.0 ON THE
(SAP) INTELLIGENT ENTERPRISE
Frank Luyckx – Vereniging Nederlandstalige SAP Gebruikers (VNSG)
Focusgroup - industry 4.0

2. AGENDA
1. Vision of SAP on industry 4.0
2. What is the future of digital twins ?
3. What is the future of servitization ?
4. The future is about agile holistic business models

3. CONNECTED WORLD OF INDUSTRY 4.0
- VALUE OF IOT DATA COLLECTION ?
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4. CONNECTED WORLD OF INDUSTRY 4.0
- 6 MAIN IOT USE CASE DOMAINS
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SMART
Products
SMART
Factory
SMART
Logistics
SMART
Buildings
SMART
People
SMART
Cities

5. SAP WHITEPAPER
– MATURIY MODEL INDUSTRY 4.0
Servitization
Smart products
Pay for use
Smart Processes
Smart logistics
Smart configurator
Business planning

6. INTELLIGENT ENTERPRISE
IMPACT INDUSTRY 4.0 ON PROCESSES
Customer
Live Time Value
(CLTV)
by Customer
segment
Supplier
Spend Analysis
(SSA)
by Product
category
Business model TOM supported - project portfolio
Market to cashSource to pay Design to operate
Accounting to profitability
Forecast to demand
Smart Channel
collaboration
Smart partnership
collaboration
Smart 3D printing Smart configurators
Servitization
Smart factory
Intellectural assets
Blockchain
Risks &
Security services
Industrial
platform services
Application
Integration services
Logistical
services
Pay per use
Integrated business planning
Digital twin
Enterprise architecture ITSM supported - application portfolioITSM APIDATA
EDW
BI BOM
PPM
BPM
APM
= X
_ /
@luyckx

7. AGENDA
1. Vision of SAP on industry 4.0
2. What is the future of digital twins ?
3. What is the future of servitization ?
4. The future is about agile holistic business models

8. SMART PRODUCT = DIGITAL TWIN
As designed
As build
As operated
As maintain
Supported by
IoT sensors

9. DIGITAL TWIN – USE CASES
Augmented Reality - Bike
(Digital twin)
Rotor failure prediction – (Digital twin)

10. TYPES OF DIGITAL TWINS
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11. SYSTEM DIGITAL TWIN –
BUILDING INFORMATION MODELING (BIM)
Building Information Model (BIM) is a digital representation of all
physical and functional designs and features of a building.
A BIM-model is a shared information source which is used as basis
for decisions during the complete life-cycle of a building.

12. SEGMENT OF ONE
SMART 3D AUGMENTED CONFIGURATORS
Digital twin; As designed - As build - As operated - As maintained

13. Augmented support platform
Asset collaboration platform
Manufacturing
Execution
(Co-botics)
Products
(system of
systems)
API
Operate
products
Build
products
@ Luyckx
Digital twins
(Holistic asset data
& intelligence)
Maintain products
Design products
DIGITAL TWIN PLATFORM
INTEGRATE THE 4 PHASES
CyberPhysicalSystems
IOTedgesystems

14. SAP INDUSTRIAL PLATFORM SERVICES
DIGITAL TWIN IN THE CLOUD

15. DIGITAL TWIN ROADMAP
As designedAs maintainedAs operated
Servitization
Average

16. AGENDA
1. Vision of SAP on industry 4.0
2. What is the future of digital twins ?
3. What is the future of servitization ?
4. The future is about agile holistic business models
16

18. 18
Miele unique products & services Miele makes More revenue
MIELE PAY PER USE – WASHES
Miele Pay for use (IoT) Miele logistics & cloud services

19. SEGMENT OF ONE – SUBSCRIPTIONS
SMART 3D AUGMENTED CONFIGURATORS
Servitization; Financing – Predictive services - Lease car - Pay per KM

20. SERVITIZATION MATURITY LEVELS
Maturity
Value
PRODUCT
SUPPLIER
VALUE ADDED
SUPPLIER
FULL SERVICE
PROVIDER
INTEGRATED
SOLUTIONS
PROVIDER
From reactive to
pro-active Services
Focus still on product
oriented services
From product to use
oriented
Start replacing
products by services
From use oriented to
output based
Take full ownership for
results / outputs
Service as necessity
Client owns product
Service as added value
Client owns product
Service as a business
Supplier owns product
Service is the business
Supplier owns product
1. More Services
2. More Responsibilities
3. More Risks
4. More technology
Average
Lease car Pay per KMFinancing Predictive Services

21. VNSG - ON-LINE MATURITY CHECK
INPUT 4 SERVITIZATION ROUND-TABLES

22. AGENDA
1. Vision of SAP on industry 4.0
2. What is the future of digital twins ?
3. What is the future of servitization ?
4. The future is about agile holistic business models
22

23. ARE YOU READY FOR
EXPONENTIAL CHANGE ?
The last 20 years was about improving the way people work to deliver high
quality products on time. (operational excellence)
The next 20 years will be to enable intelligent enterprises to support the
changing servitization business models.

24. VNSG BLOGS & BOOKS

25. QUESTIONS ?