2. 93% of marketers believe they need to reinvent their
brand building strategy as a result of digital innovations
like social media, social PR and mobile
Forrester’s 2012 Marketing Leadership Online Survey of 99 marketing leaders
92% say that social media has fundamentally changed
how consumers engage with brands
86% believe social media is fundamentally changing
how brands are being built in the 21st century
61% say they must reduce their reliance on traditional
media and traditional PR to build their brand in the 21st
century
4. How do big brands build
themselves?
Who they serve
An enduring idea
How they are primarily experienced
What differentiates them
5. Coca-Cola
“Happiness in a bottle”
The optimists
Social interactions
Iconic Product
“The best way for uplifting and enhancing your everday moments of
happyness”
10. 1. Who is your target customer?
2. In which category does your business exist?
3. What is your unique benefit?
5. How are you clearly different from your competitors?
4. Who is your real competition?
11. “My company name is the leading category for
target customers that provides unique benefit.
Unlike competitors, my company does unique
differentiator (benefit)”
12. “For World Wide Web users who enjoy books, Amazon.com
is a retail bookseller that provides instant access to over
1.1 million books. Unlike traditional book retailers,
Amazon.com provides a combination of extraordinary
convenience, low prices, and comprehensive selection”.
13. “FRUITWATCHER is the leading device monitor for fruit
distributors, food chains and transportation companies that
provides traceability of the best conditions of fruits and fresh
vegetables in transport. Unlike traditional systems,
FRUITWATCHER ensures real time information about condition of
the good and the possibility to address problems before the
delivery”.
14. “METEO4ENERGY is a meteorological web service for
companies that depend on the energy and the weather
in their production that provides a visual, innovative and
technological way to see the forecasted weather. Unlike
traditional systems that usually requires explanations of
an expert to understand what is really happening,
METEO4ENERGY makes visualization of weather
information simple and intuitive”.
21. Paid Owned Earned
Reddit, Meneame, forums,
Facebook, Twitter, LinkedIn,
blogs, web..
Influences
network Amplify
emergent
dialogue
SEO
New highways are search engines providing a path to digital
businesses. Those who master SEO are being seen by
everyone who drives by digitally.
Web, Blog, Forums,
Communities, press,
collaborations, video
Ads, SEM, Spotlight
tags, Content
sindication…
FANSCUSTOMERSPROSPECTS CONVERSION
Self created
User generated
Collaboration
24. INBOUND
•Any marketing tactic that
relies on earning people’s
interest instead of buying it
•Interactive two-way
communication
•Customers come to you (via
search engines, referrals, SM
•Marketers provide value
•Marketer seeks to entertain
and/or educate
OUTBOUND
•Any marketing that pushes
products or services on
customers
•One-way communication
•Customers are sought out (vía
print, TV, radio, banner ads, cold
calls
•Marketer provides little to no
added value
•Marketer rarely seeks to
entertain or educate
26. Attract traffic. In a coordinated way. Blogs, podcast, webinars, videos,
whitepapers, forums, SEO… Design a good strategy.
… IN BOUND MARKETING
METODOLOGY
28. Marketing automation, lead scoring (quality of leads), lead nurturing (show your
customer different options, benefits…)
… IN BOUND MARKETING
METODOLOGY