2. The Infrastructure
• Look at the technology in this room; what
have we got?
• How does the technology it get there?
• What technology might be installed
elsewhere on campus?
3. Our Services
• What do you need to use on school or
college computers?
• How do we provide this?
• What does our team look like?
• Who does what?
4. Keeping it all working
• How do we maintain our systems?
• If something breaks, what do we do?
• How do users know what service they will
get?
5. Keeping you safe
• Keeping things safe
• How do we keep you safe?
• What about viruses, junk email and bad
web sites?
6. Managing student data
• What happens when you enrol?
• We allocate students to classes, timetables
and resources
• How do we make sure you are in class?
• Reporting from this; link to funding
7. We need something
new!
• “Strategic planning” - what's that?
• Curriculum needs
• Special interest groups
• Project management; how things get
delivered