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This document provides an overview of information systems and how they are used in business. It defines key terms like systems, information systems, and information technologies. It describes the main roles and types of operations support systems and management support systems. It also discusses how information systems can provide competitive advantages and strategies for businesses.

EducaçãoNegóciosTecnologia
1 de 69
[object Object],[object Object],[object Object],[object Object],[object Object]
What is a System? ,[object Object],[object Object],[object Object],[object Object]
What is an Information System? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Information Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fundamental Roles of IS in Business
Types of Information Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Purposes of Information Systems
Operations Support Systems ,[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Operations Support Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Two Ways to Process Transactions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Management Support Systems ,[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Management Support Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Other Information Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Developing IS Solutions
Data Versus Information ,[object Object],[object Object],[object Object],[object Object],[object Object]
IS Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Competitive Forces
Competitive Forces and Strategies
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Five Competitive Strategies
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Competitive Strategies (continued)
[object Object],[object Object],[object Object],[object Object],Competitive Strategies (continued)
[object Object],[object Object],[object Object],[object Object],[object Object],Using Competitive Strategies
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Other Competitive Strategies
[object Object],[object Object],[object Object],[object Object],[object Object],Other Competitive Strategies
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Reengineering Business Processes
BPR Versus Business Improvement
[object Object],[object Object],[object Object],[object Object],The Role of Information Technology
[object Object],[object Object],[object Object],A Cross-Functional Process
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Reengineering Order Management
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Becoming an Agile Company
How IT Helps a Company be Agile
Network Concepts ,[object Object],[object Object],[object Object],[object Object]
Internet Networking Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Middleware ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Internet Revolution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Use of the Internet
The Role of Intranets ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Intranets ,[object Object],[object Object],[object Object],[object Object],[object Object]
Business Value of Intranets ,[object Object],[object Object],[object Object],[object Object],[object Object]
Intranets as Information Portals
Extranets ,[object Object],[object Object],[object Object],[object Object],[object Object]
Extranet Connectivity
Business Value of Extranets ,[object Object],[object Object],[object Object],[object Object]
Types of Communications Networks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wide Area Network (WAN) ,[object Object]
Local Area Network (LAN) ,[object Object]
Virtual Private Networks (VPN) ,[object Object],[object Object],[object Object],[object Object]
Virtual Private Network
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Creating a Virtual Company
A Virtual Company
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Virtual Company Strategies
Logical Data Elements
Logical Data Elements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Logical Data Elements ,[object Object],[object Object],[object Object],[object Object]
Electric Utility Database
Database Structures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Hierarchical Structure ,[object Object],[object Object],[object Object]
Network Structure ,[object Object],[object Object]
Relational Structure ,[object Object],[object Object],[object Object],[object Object]
Relational Operations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Multidimensional Structure ,[object Object],[object Object],[object Object],[object Object]
Multidimensional Model
Object-Oriented Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Object-Oriented Structure Source: Adapted from Ivar Jacobsen, Maria Ericsson, and Ageneta Jacobsen, The Object Advantage: Business Process Reengineering with Object Technology (New York: ACM Press, 1995), p. 65. Copyright @ 1995, Association for Computing Machinery. By permission.
Object-Oriented Structure ,[object Object],[object Object],[object Object]
Evaluation of Database Structures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Database Development ,[object Object],[object Object],[object Object],[object Object],[object Object]
Data Dictionary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Entity Relationship Diagram

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