2. XYZAugust 2011

3. “Tell me and I will forget, show me and I may remember, involve me and I will understand” - Confucius

5. Our core is based on the value system

6. Practical training using a mixture of classroom and on the job training

8. Basic Finance – Classroom Sessions Understanding the basic finance concepts like ROI, Opportunity Cost, Sunk Cost, etc Understanding the basic accounting concepts like debit and credit, Trial Balance, Balance Sheet, Profit and Loss, Cash Flow, MIS, etc

9. Basic Finance – Practical Sessions Visit to the finance department of an organization and understand various functions Perform accounting for routine transactions in the organization Understanding the filing and record retention system Understanding audit requirements

10. Advanced Finance – Classroom Sessions Analyze the profitability of an organization Update on latest in the world on accounting like IFRS, GST and its impact on the industry Basic knowledge on Day to day accounting in sync with the corporate world. Training on basic finance functions with real corporate working modules.

11. Business Basics – Classroom Sessions Understanding the vision and mission of an organization Understand the corporate values and code of business conduct Dos and Don’t in corporate environment – Business Etiquette Exposure to concepts like 5S, Six Sigma, Lean Manufacturing, Gemba Kaizen, ISO certifications

12. Business Basics – Practical Sessions Visit to the manufacturing floor to have practical exposure to implementation of concepts like 5S, Six Sigma, Lean Manufacturing, Gemba Kaizen, ISO Certifications Practical exposure to concepts like product costing, cycle time, machine hour calculation Innovation at workplace Importance of doing the basic right

13. Understanding diverse corporate environments Managing interactions with your colleagues and supervisors Meeting Place Etiquette Instant Messenger Etiquette E-mail writing Goal settings and performance appraisal Informal lunch and office get together Communication Skills

14. WHAT IS COMMUNICATION? Communication is sending ideas, thoughts or feelings from one person to one or more person in such a way that the person receiving it understands it in the same way the sender wants him/her to understand. 11

15. THE COMMUNICATION PROCESS The personinitiating the Audience from Whom the Receiver often Expects a Response. The person initiating the communication Or broadcasting The message. The specific set of words, gestures And images that The sender uses to Convey what he or she Wants to say The channel Through Which the Messages moves RECEIVER SENDER MESSAGE The response from the Receiver to the sender 12

16. Verbal Versus Written Communication 13

17. Effective Presentations Understanding how to prepare for making a presentation Tips for making effective presentations Effective usage of pictures in a presentation Practical sessions on making presentations Making analytical presentations – Root cause analysis, fish bone diagrams, etc

18. ERP - SAP Overview of ERP systems being commonly used in industry Understanding of the various functionalities available in an ERP product Common mistakes in ERP Practical exposure to SAP ERP

19. PERSONAL GROOMING The first impression- Remember the first impression is always the last impression APPEARANCE- It matters a lot BODY LANGUAGE- It reveals everything. Your posture, face and hands movement and above all your smile can reveal all. VOICE- Your voice can be your mirror. THE HAND SHAKE- Most widely accepted form of first contact 16

20. ETTIQUETES Personal and Business etiquettes Do unto others as you would like them to do to you Good manners Politeness Creating goodwill 17

22. Paragraphing

23. Use of Lists

24. Framing Effective questions2.Use of non discriminating language 3.Punctuation, Grammar and Spelling should be correct. 4.Tone- Choosing the right tone. 18

25. TIME MANAGEMENT SKILLS Understanding exactly how much time we have and how we can use it effectively. Time is an “ineffable resource” which is finite. Time control is a paradox as you can MANAGE only yourself in relation to time. Good time management is a useful personal skill for managing oneself, one's work and the work of others 19

26. CORE PRINCIPLES OF TIME MANAGEMENT Concentrate on results and not on being busy. Your goals and priorities are the foundation of professional fulfillment. Plan for your future because there you are going to spend rest of your life. 20

28. Language has to be effective

29. Use of Lists

30. Using non discriminating language

31. Always use spell checks21

32. WayForward We shall be pleased to have an opportunity to discuss this further with you to address any queries or provide additional information that may be required ContactInformation VK Gupta,Director Yacca Infotech Private Limited 15, Golden Jubilee Complex, Delhi Road, Gurgaon Ph.: +91 98187 98487 Email: vkg@yacca.in