16. How to Read Your Audience 03
Holding back a negative attitude
17. How to Read Your Audience 03
Confident or ‘know it all’ attitude
18. How to Read Your Audience 03
I won’t say it I don’t believe it It’s not true
19. How to Read Your Audience 03
I’m bored I’m thinking about it I’m not sure
20. How to Read Your Audience 03
I’m Ready Let’s End
21. Body Language 03
When you forget your
body;
so will they!
22. Facilitating Discussions 03
SOCRATIC DIRECTION:
KOPSA
Know the answers you want but know
that you don’t know everything!
Open with open questions
Paraphrase participants' answers
Summarize contributions
Add your own points
23. MURPHY’S LAW 04
'If something can go wrong – it will!'