This document provides a summary of a TechSoup new member orientation webinar. It introduces the TechSoup panelists and describes TechSoup as a 501c3 nonprofit that offers an affordable technology product catalog and services to help other nonprofits implement software and hardware. It provides examples of products available in the catalog like Microsoft 365, Adobe Creative Cloud, and QuickBooks Online. It also summarizes TechSoup services for nonprofits like help desk support, website development, and free online courses on technology topics.
30. Client Services can assist you with:
● TechSoup account management
● Eligibility questions
● Navigating resources and
requesting products on
TechSoup.org
Client Services cannot assist you with:
● IT support
● Product support (download, installation,
etc.)
● In-depth product functionality questions
Client Services is available Monday - Friday
● Chat support from 7 am to 4 pm Pacific time
● Phone support (1-800-659-3579) from 7am to 12pm Pacific time
● Contact Us Form submissions usually receive a response within 3-5 business
days
31. Thank You For Attending.
Please complete the post-event survey.