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1 
8 WAYS 
TO GET MORE FROM 
DIRECT MAIL 
With Karen J. Marchetti
2 
8 Keys to Direct Mail Success 
1. 
Best MAILING LIST 
2. 
Logical “First Step” OFFER 
3. 
Best package FORMAT 
4. 
The 44% Rule: STRONG REASON TO OPEN! 
5. 
BENEFIT HEADLINE 
6. 
“Remind of Pain, Promise Pleasure” LEAD-IN 
7. 
SCAN-able copy 
8. 
CONVERSATIONAL copy 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
3 
#1 Success Factor: THE LIST 
‱ 
Find the List FIRST 
– 
guides OFFER, CREATIVE 
“oh, yeah, we need a list . . .” 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
4 
Two Main Types of Mailing Lists 
RESPONDER LISTS 
– 
Buyers 
– 
Inquirers 
– 
Attendees 
– 
Subscribers 
MOST ACCURATE 
MOST TARGETED 
USAGE INFO!!! 
$$ 
COMPILED LISTS 
– 
Demographics 
– 
Census-based 
– 
Public Records 
– 
Directories 
TIGHT GEOGRAPHY 
SMALLER QUANTITY 
$ 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
5 
Responder File 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
6 
List Broker: Who Tested and Still Uses This List? 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
7 
#2: Irresistible OFFER 
Lead Generation 
– 
Something free (gift, info, sample, trial) 
‱ 
Choose Right Commitment for your GOAL: 
LOW Commitment = High Response 
“Free Report” 
HIGH Commitment = Low Response 
“Call me Now” 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
8 
OFFERS: yawn . . . Or MOTIVATE! 
“more information” . . . “learn more” . . . (yawn) 
MERCHANDISE IT! 
More Information on online advertising 
OR 
“Free Guide to Effective Online Advertising for 
Small Business” 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
9 
Offers to Drive Purchase 
‱ 
Discounts: volume purchase, introductory offer, first order, early bird 
‱ 
Sale: before price increase, overstock 
‱ 
Rebate 
‱ 
Bonus gift 
‱ 
Buy 1, get 1 free 
‱ 
Bill me 
‱ 
3 easy payments of . . . 
‱ 
Build up the Sale 
– 
10% off of $50, 15% off $75, 20% off $100 
– 
Good, better, best 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
10 
#3: What’s the BEST Format? 
Envelope: 
‱ 
More Costly Product 
‱ 
More Complex Product 
‱ 
If Product Changes the way we do things 
‱ 
Where TRUST is key 
‱ 
To Senior Execs 
‱ 
If Gatekeepers 
“Self-Mailer” or Postcard 
‱ 
Quick read 
‱ 
Known brands 
‱ 
Inexpensive products 
‱ 
When you need a showroom & visuals 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
11 
#4: GET IT OPENED: 44% of Mail Never is 
HEADLINE / VISUAL 
‱ 
Headline and/or visual on ADDRESS PANEL SIDE 
‱ 
Above Address where possible 
– 
This is the FRONT (how USPS delivers it) 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
12 
Getting it Opened with a HEADLINE 
‱ 
Benefit 
– 
What’s in it for me? 
– 
Specifics Sell – be as 
specific as possible 
‱Intrigue: news, teaser, unique fact, question 
‱Aggressive Offer 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
13 
#5: Tests of an Effective Headline 
“So What”? 
‱ 
What’s in it for me? 
‱ 
Get the “You” in Headline 
‱ 
Specifics sell 
‱ 
Get to the point 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
14 
Headline Ideas 
‱ 
Useful info – How to 
– 
Numbered Ways 
– 
Ask a Question 
‱ 
Inside Info 
‱ 
Something free 
‱ 
Testimonial 
‱ 
Problem solving 
‱ 
Discount or special 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
15 
#6: How to LEAD off 
Remind of Pain and/or Promise Pleasure 
“Is your job helping to make someone else rich – but not building anything for YOUR future? What if you could .” 
OR 
Do they see boring paragraphs . . . 
“Since 2002, we’ve been proudly serving . . .” 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
16 
#7: 85% of the World “SCANS” 
‱ 
Headlines 
‱ 
Subheads 
‱ 
Underlines, Bolds 
‱ 
Bullets 
‱ 
Numbered Points 
When I SCAN, I should get the entire message . . . 
- 
What are you offering? 
- 
What will it do for me? 
- 
How do I get it? 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
17 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
18 
#8: Conversational 
‱ 
Write as you would say it out loud 
‱ 
If you were face-to-face with me, is this what you’d say? 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
19 
Thank You! 
www.ResponseFX.com 
FOLLOW: @ResponseCoach 
BLOG: www.responsefx.com/blog/ 
Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.

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8 Ways to Turbo Charge Your Direct Mail

  • 1. 1 8 WAYS TO GET MORE FROM DIRECT MAIL With Karen J. Marchetti
  • 2. 2 8 Keys to Direct Mail Success 1. Best MAILING LIST 2. Logical “First Step” OFFER 3. Best package FORMAT 4. The 44% Rule: STRONG REASON TO OPEN! 5. BENEFIT HEADLINE 6. “Remind of Pain, Promise Pleasure” LEAD-IN 7. SCAN-able copy 8. CONVERSATIONAL copy Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 3. 3 #1 Success Factor: THE LIST ‱ Find the List FIRST – guides OFFER, CREATIVE “oh, yeah, we need a list . . .” Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 4. 4 Two Main Types of Mailing Lists RESPONDER LISTS – Buyers – Inquirers – Attendees – Subscribers MOST ACCURATE MOST TARGETED USAGE INFO!!! $$ COMPILED LISTS – Demographics – Census-based – Public Records – Directories TIGHT GEOGRAPHY SMALLER QUANTITY $ Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 5. 5 Responder File Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 6. 6 List Broker: Who Tested and Still Uses This List? Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 7. 7 #2: Irresistible OFFER Lead Generation – Something free (gift, info, sample, trial) ‱ Choose Right Commitment for your GOAL: LOW Commitment = High Response “Free Report” HIGH Commitment = Low Response “Call me Now” Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 8. 8 OFFERS: yawn . . . Or MOTIVATE! “more information” . . . “learn more” . . . (yawn) MERCHANDISE IT! More Information on online advertising OR “Free Guide to Effective Online Advertising for Small Business” Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 9. 9 Offers to Drive Purchase ‱ Discounts: volume purchase, introductory offer, first order, early bird ‱ Sale: before price increase, overstock ‱ Rebate ‱ Bonus gift ‱ Buy 1, get 1 free ‱ Bill me ‱ 3 easy payments of . . . ‱ Build up the Sale – 10% off of $50, 15% off $75, 20% off $100 – Good, better, best Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 10. 10 #3: What’s the BEST Format? Envelope: ‱ More Costly Product ‱ More Complex Product ‱ If Product Changes the way we do things ‱ Where TRUST is key ‱ To Senior Execs ‱ If Gatekeepers “Self-Mailer” or Postcard ‱ Quick read ‱ Known brands ‱ Inexpensive products ‱ When you need a showroom & visuals Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 11. 11 #4: GET IT OPENED: 44% of Mail Never is HEADLINE / VISUAL ‱ Headline and/or visual on ADDRESS PANEL SIDE ‱ Above Address where possible – This is the FRONT (how USPS delivers it) Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 12. 12 Getting it Opened with a HEADLINE ‱ Benefit – What’s in it for me? – Specifics Sell – be as specific as possible ‱Intrigue: news, teaser, unique fact, question ‱Aggressive Offer Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 13. 13 #5: Tests of an Effective Headline “So What”? ‱ What’s in it for me? ‱ Get the “You” in Headline ‱ Specifics sell ‱ Get to the point Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 14. 14 Headline Ideas ‱ Useful info – How to – Numbered Ways – Ask a Question ‱ Inside Info ‱ Something free ‱ Testimonial ‱ Problem solving ‱ Discount or special Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 15. 15 #6: How to LEAD off Remind of Pain and/or Promise Pleasure “Is your job helping to make someone else rich – but not building anything for YOUR future? What if you could .” OR Do they see boring paragraphs . . . “Since 2002, we’ve been proudly serving . . .” Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 16. 16 #7: 85% of the World “SCANS” ‱ Headlines ‱ Subheads ‱ Underlines, Bolds ‱ Bullets ‱ Numbered Points When I SCAN, I should get the entire message . . . - What are you offering? - What will it do for me? - How do I get it? Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 17. 17 Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 18. 18 #8: Conversational ‱ Write as you would say it out loud ‱ If you were face-to-face with me, is this what you’d say? Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.
  • 19. 19 Thank You! www.ResponseFX.com FOLLOW: @ResponseCoach BLOG: www.responsefx.com/blog/ Copyright 2014 Strategic Marketing and Advertising, Inc. All Rights Reserved.