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In the Know: Planning Knowledge Projects by Kevin McGowan

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In the Know: Planning Knowledge Projects by Kevin McGowan

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Kevin McGowan will explain the fundamentals that are often forgotten by teams when developing their knowledge projects. This could be training materials, technical documentation, or your social media materials. Anything that your organisation develops that is trying to educate your community on new tools, skills, or processes.

Kevin McGowan will explain the fundamentals that are often forgotten by teams when developing their knowledge projects. This could be training materials, technical documentation, or your social media materials. Anything that your organisation develops that is trying to educate your community on new tools, skills, or processes.

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In the Know: Planning Knowledge Projects by Kevin McGowan

  1. 1. ● Q & A & Chat tab ● PDU code & Survey ● Recording & Webinar Library ● Professional Networking Housekeeping
  2. 2. Introducing Kevin McGowan Project Management Professional (PMP) and Certified Scrum Master (CSM). ● Worked as a Project Manager for nearly 3 decades. ● One of his specialties is in the Learning and Education space. ● Working with small organisations who need Project Management expertise, in the high-tech and non-profit sectors. ● Senior Project Manager with EOS Nation, helping develop corporate level objectives and coaching development teams on using appropriate Agile and Scrum methodologies.
  3. 3. Agenda ● Biography ● Learning Objectives ● Types of Learning ● PMBOK Knowledge Areas ● Scenario: Estimating Work 5
  4. 4. Biography ● Senior Project Manager with EOS Nation ● Board of Directors for Voicefound ● 4 Years at St. John Ambulance Canada ● Instructor at Algonquin College ● Podcaster, Writer ● PMP, CSM with 27 years of experience 6
  5. 5. Learning Objectives By the end of this presentation, you will: ● List two (or more) types of learning, and how to plan them ● Engage your team and improve your own planning 7
  6. 6. Learning Projects are… ● Projects! ● It’s not “just the learning part” 8
  7. 7. The Document Story 9
  8. 8. Types of Learning Projects ● Could be part of a larger project: ○ Software/hardware release ○ Portion of a learning curriculum ● A “Learning” project: ○ A course ○ Training video 10
  9. 9. Steps to Create Learning ● Idea, Write, Design, Edit, Publish ○ Product Development Life Cycle (Plan, Design, Develop, Test, Release) ● New technologies follow same steps, but need to be treated differently ● A video is not the same as a book 11
  10. 10. Knowledge Areas ● Integration Management ● Scope Management ● Time Management ● Cost Management 12
  11. 11. Integration Management ● Project Charter ○ Stakeholders ○ Approvals ○ Purpose ○ Project Objectives (Learning Objectives) ○ High Level Requirements ○ High Level Risks ○ Summary Milestones/Schedule ○ Summary Budget 13
  12. 12. Scope Management ● Scope Statement ○ Learning Objectives ○ What is in the course? ○ What is NOT in the course? ○ Acceptance Criteria ○ Deliverables ○ Assumptions 14
  13. 13. The Lightbulb Story 15
  14. 14. Time and Cost Management ● How much time will it take? ● How much money will it cost? ● “It depends!” 16
  15. 15. Hypothetical Situation ● You want to create some learning materials: ○ 3 hours of ILT ○ 3 hours of eLearning ● “We have $5000 in the budget.” ● Can we get that in a few weeks? 17
  16. 16. Short Answer ● No 18
  17. 17. First Things First ● Can’t plan a Learning Project with just a budget. We need more info! ● Who is the audience? ● What are the Learning Objectives? ● What do we want to measure after the learning? 19
  18. 18. Stakeholder Discussions ● Determine the goals of the training with a Needs Analysis ● Decide on Learning Objectives and Measurements (KPIs) ● Then, we can put together a cost/time estimate. 20
  19. 19. Realistic Estimates ● CEDMA ○ The Computer Education Management Association ● cedma.org 21
  20. 20. Instructor Led Training (ILT) Question: How many hours would it take to develop 1 hour of ILT? 22
  21. 21. eLearning (Level 1) Question: How many hours would it take to develop 1 hour of Level 1 eLearning? 23
  22. 22. eLearning (Level 2) Question: How many hours would it take to develop 1 hour of Level 2 eLearning? 24
  23. 23. Budget Estimate ● Estimate $100/hour for learning development 25
  24. 24. Hypothetical Situation ● You want to create some learning materials: ○ 3 hours of ILT ○ 3 hours of eLearning ● “We have $5000 in the budget.” ● Can we get that in a few weeks? 26
  25. 25. Hypothetical Situation ● 3 hours ILT ○ 90 hours (30 hours each) ○ $9000 ● 3 hours eLearning (multimedia, etc) ○ 375 hours (125 hours each) ○ $37500 ● Total Budget = $46500 (round up to $50K) 27
  26. 26. Hypothetical Situation ● You want to create some learning materials: ○ 3 hours of ILT ○ 3 hours of eLearning ● “We have $5000 in the budget.” ● Can we get that in a few weeks? 28
  27. 27. Hypothetical Situation ● You want to create some learning materials: ○ Well-written learning objectives ○ Clear idea of scope and expectations ● “We have planned a flexible budget.” 29
  28. 28. We’re done! ● Oh, wait. No we’re not! 30
  29. 29. Translation ● The stakeholders forgot this part, or assumed everyone knew it was a requirement. ● In Ottawa, most docs for government projects will need to be translated. ● This is a huge potential delay, and budget issue! ○ Written docs ○ Videos 31
  30. 30. Accessibility ● Equality Act 2010 (UK) ● Accessible Canada Act (Canada) ● For people who need assistance with vision or hearing 32
  31. 31. Maintenance and Updates ● Not just scope creep (though that can happen) ● What about version 2 of your learning material? Version 3? ● Text? Video? Translation? Accessibility? 33
  32. 32. Go Back to the Beginning ● Make a Project Charter and Plan ● Cover all the needs of all stakeholders ● Discuss technical and learning requirements ● Scope (content, translation, accessibility) ● Budget ● Timelines ● Updates 34
  33. 33. Hypothetical Situation ● You want to create some learning materials: ○ 3 hours of ILT ○ 3 hours of eLearning ● “We have $5000 in the budget.” ● Can we get that in a few weeks? 35 NEVER AGAIN!!
  34. 34. Learning Objectives (Review) ● List two (or more) types of learning, and how to plan them ● Engage your team and improve your own planning 36
  35. 35. Thank You! We’re Really Done! ● kevinscottmcgowan@gmail.com ● kevinscottmcgowan.com ● LinkedIn.com/in/kevinscottmcgowan 37
  36. 36. 38
  37. 37. Thanks for participating!!

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