1. KINGSLEY H. AIKEN
133 KESWICK MANOR DR TYRONE GA 30290 MOBILE (404) 539-0567
KINGSLEYAIKEN@GMAIL.COM
HIGHLIGHTS OF QUALIFICATIONS
 Solid technology industry and leadership experience
 Strong work ethic, character and self-motivated team player
 Resourceful and detail-oriented; skilled problem-solver and effective negotiator
 Highly developed communication skills; written, verbal and presentation
 Computer Savvy- MS Word, Excel, PowerPoint, Outlook, Linux, Red Hat, Fedora 13
 Knowledgeable of the latest technology equipment including Fuji Kura fiber fusion
splicer,
 SA receivers and transmitters for fiber optic light and status monitoring.
EDUCATION
ITT Technical Institute
Associate Degree in Computer Network Systems April 2011
Member of the National Technical Honor Society
ITT Technical Institute
National Cable Television Institute
System Tech Certification- June 2002 and Installer Certification- December 1990
RELEVANT WORK EXPERIENCE
Electrical Assistant 2012- Present
 Responsible for assisting electricians with installing and maintaining electrical and power
systems
 Installed low voltage and closed circuit camera systems for commercial developments
 Install lighting, electrical outlets, and circuit breakers
 Thread conduit ends and connect couplings and conduit fittings
 Familiar with the usage of conduit benders, fuses, screwdrivers, pliers, knives, hacksaws,
and wire strippers
 Replace faulty circuit breakers, fuses, switches, electrical and electronic components or
wires
 Rewire homes and businesses

2. SELF-EMPLOYED- Sweep Technician/ Satellite System Installer
Atlanta, GA 2007-2008
 Used problem-solving and technical skills to install satellite dishes and to troubleshoot
system to determine appropriate resolution for reported problems with usage.
 Performed system forward and reverse sweep and certifications for cable areas serviced.
 Provided all end of line testing and reports of system performance to management.
 Maintained a daily work log of all system amplifiers visited and all records stored on the
SDA 5000 meter.
 Provided coaching, guidance and advice to staff members to facilitate top performance of
the team and to drive productivity and customer satisfaction.
 Enhanced the organization's reputation through personal accountability always striving to
add value.
HOTWIRE COMMUNICATIONS- System Technician
Pembroke Park, FL 2006-2007
 Installed satellite dishes, mini-headend, and satellite receivers to residential and business
customers.
 Planned installations by evaluating location, locating access and laying out equipment
and wiring plan.
 Traveled frequently throughout Florida to verify satellite TV systems functionality and
optimal performance by testing equipment and connections.
 Assisted with outages, internet issues and headend related issues.
 Provided training to new hires to ensure that all company safety policies were followed.
CHARTER COMMUNICATIONS- Lead System Technician
Miami Beach FL 2001-2006
 Lead team and maintained positive relationships with employees- provided training,
guidance, support, motivation, conflict resolution and appropriate communication and
follow up as needed.
 Assisted staff by training on system amplifiers and node areas to maximum signal levels,
system balancing and noise resolution throughout Miami and surrounding areas.
 Shadowed the headend technician as he updated the DNCS and gathered reports, built
channels and package channels.
 Performed fiber optic cable splicing, restorations and node re-fencing projects.
 Provided daily logs of all system signal leakage and power supplies to ensure compliance
with FCC standards.
 Completed weekly on call duties to ensure timely outage repairs and provided
documentation for each outage.
 Resolved escalated customer complaints in a timely manner.
 Operated a bucket truck in accordance to OSHA standards.

3. COUGAR COMMUNICATIONS- System Sweep Technician
Denver, CO 1998-2000
 Performed bi-directional system sweeps throughout the mid-west and western states for
cable providers including Comcast Systems, Charter Communication Systems, and
AT&T Services.
 Provided system documentations of all work performed in each service area including
sweep pictures and logs.
 Worked with project managers to perform field portion of system test in each service
area.
STORER CABLE - Installer/Service Technician
North Miami, FL 1989-1998
 Completed video installations for new and existing customers.
 Installed and replaced outlets and drops.
 Completed work order requests ensuring requested services were installed and worked
properly.
 Completed customer disconnects and collected outstanding fees.
 Supervised a team of five in the Signal Leakage program.
 Repaired and maintained system outages in a timely manner, reported to area supervisor
as outage areas were restored.
EMPLOYMENT HISTORY
Electrical Assistant Triple L Electrical Services Inc June 2013 - Present
Electrician, Whyte’s Construction Miami FL December 2012 – June 2013
Chef, Goldberg Concessions Atlanta GA. May 2012 – December 2012
Chef, Concessions International Atlanta, GA (while in school) March 2010 – May 2012
Service Help Desk Analyst, Intelliteach Inc. June 13, 2011- July 2011
Sweep Technician/ Satellite System Installer, Self Employed Pembroke Park, FL 2007-2008
System Technician, Hotwire Communications Pembroke Park, FL 2006-2007
Lead System Technician, Charter Communication Miami Beach, FL 2001-2006
System Sweep Technician, Cougar Communications Denver, CO 1998-2000
Installer and Service Technician, Storer Cable North Miami, FL 1989-1998