Digital marketing tools, tips, and techniques by Social Media speaker Dawn Raquel Jensen @dawnrjensen of Virtual Options Coaching & Training @virtualoptions
Dawn is a social media coach, speaker, and digital marketing trainer who supports CEOs, leadership teams, and committed entrepreneurs in utilizing social platforms and tools to create visibility, establish wider credibility or become trusted advisors and industry leaders. For more information about Dawn, visit: www.virtualoptions.net or on Facebook - www.fb.me/virtualoptions
10. Research first: Litmus Test:
Web Tools:
• SocialMention.com
• Whostalkin.com
• Alerts.google.com
Twitter Tools:
• monitter.com
• twilert.com
11. Digital Embassy & Outpost: Overview
Visibility
Start Small
•Top Social Networks
•Honed By Industry
•Shaped by market
Credibility
Build
Deliberately
•Content Curated
•Dedicated Tools &
Tech
•Automatic system
Tribe Builder
Be Consistent
•Blogs
•Posts
•Engagement
•Timing
14. About Twitter
Six out of 10 small-business owners say
they believe social-media tools are
valuable to their company's growth—but
most aren't impressed by Twitter Inc.
15. #1: Establish Your Online Reputation
Social media can help you create a stronger online
presence, so old news doesn’t turn up at the top of
search results.
If you don’t control your brand, someone else may post
inaccurate or derogatory information that could tarnish
your reputation.
Resources:
www.GetListed.org
www.namechk.com
16. #2 Control Responses During A Crisis
• How a crisis is handled online makes a huge
difference to the future ramifications.
• Monitor and respond to customers who write
on your wall or messages to resolve any
issues and let users know they’re heard.
17. #2 Control Responses During A Crisis
• Set up tools and a strategy to monitor the
conversation, so you aren’t surprised with the
conversations happening about your brand.
18. #3: Monitor Conversations
• Keep up-to-date with what is being
said about your brand online.
• Monitor your brand for mentions with
social media monitoring tools.
19. Other Tools to Use to Monitor
BrandYourself.com
Hyperalerts.no
Trackur.com
20. The Take-away
• Social media is real-time
• The faster your brand responds, the better
your customer service will appear.
• While people have the right to voice their
complaints, it’s up to you to remedy the
situation.
21. The Take-away
Turn negative comments into positive
opportunities.
Social media is public, your quality customer
service will be seen by other users and may
influence their purchase decisions.
22. Myth:“If I build it, they will come.”
Develop a strategy to attract fans
23. Sample Editorial Content Calendar
January
February
M
arch
A
pril
M
ay
June
July
A
ugust
Septem
ber
O
ctober
N
ovem
ber
Decem
ber
Important
events
American Red
Cross Month
Administrative
Professionals Week
April 22-28
Mother's Day,
Memorial Day May
28 Father's Day
Independence
Day July 4 Labor day
Bosses Day
October 16 Thanksgiving Christmas
Topic #1
Topic #2
Topic #3
Topic #4
Topic #5
Quote
Article #1
Article #2
Article #3
Article #4
Seasonal Events
Event #1
Event #2
Event #3
1) Set Strategy and Create …
24. Digital Embassies and Outposts
Create Social Platforms
Update Existing Information
Connect F/F/F Social Sites
Enhance Profiles & Pages
26. Create Social Capital
Establish & Enhance Social Profiles
Become the trusted advisor in your niche by
Educate | Inform | Inspire
Entertain | Empower
Manage the consistency between personal
& professional
27. 1. Start Small
Foundation:
5-7 Established Working
Digital Platforms, Built out,
Connected with Tailored
Content
Tailor to top tier Social
Media
28.
29. Build Social Trust
Factor
Blogging, blog commenting
Quora Questions & Blog
Participate in Linked in Groups or start one
Video, Podcasting
Create Facebook Group
37. Video Applications
Vine
Creates 6-second short,
looping videos
• Unlimited uploads and
free
• Instantly post videos on
Vine, then share to Twitter
and Facebook
• Find, follow, and
interact with people close
to you
Tout
• Use your smartphone
as a real-time
information network
• Creates15-second
video updates
• Broadcast to
Facebook, Twitter, or
Website widget
38. 4) Be Consistent
Be consistent in
what and when
you post.
Get on a
schedule.
Use tools to work
smarter, not
harder
39. Extend Social Reach
• Create additional layers of the
Social Media Cake
• Other Digital Platforms
– Slideshare
– Pinterest**
– Quora**
– Instagram
40. Leverage Social Currency:
Content
Original Content
– Blog Posts
– Whitepapers
– Marketing Collateral
– E-books
– Reports
– Podcasts
– Video
Curated Content
(my favorites)
– Spundge.com
– Scoop.it
– Paper.li
– Delcious.com
41. 5) Work Smarter
• Editorial or Social Media
content calendar
• Time your posts using
programs like
Hootsuite.com
Planyourposts.com
Tweetdeck.com
Bufferapp.com
49. http://jumpcut.sourceforge.net/
Jumpcut is an application that provides
"clipboard buffering" — that is, access to text
that you've cut or copied, even if you've
subsequently cut or copied something else.
The goal of Jumpcut's interface is to provide
quick, natural, intuitive access to your
clipboard's history.
• Free
• Allows you to store (and
easily retrieve)
• 40+ copied or cut things from
your clipboard
54. Signalhq.com
• Manage your contacts for a holistic view of fan,
follower and subscriber engagement
• Create and send beautiful email newsletters
• Manage your Twitter accounts and Facebook
pages
• Send text message alerts for special last minute
offers
59. Movenote.com
Record video alongside
documents or pictures
to create an integrated
video presentation with
slides.
Creating presentations is
easy and fast. Simply
record video with your
device and swipe to
synchronize the slides to
the video. Presentations
are shared by sending a
link to the recipient and
can be viewed without
the app.
65. Be a Social Media Firestarter!
Get more clients
Create greater impact
Make more money through Social platforms
Access checklists, templates, presentations,
resources, on-demand Q&A, and virtual
training sessions
Sign up here:
www.SocialMediaFIrestarter.com or
http://eepurl.com/zmAuz
IAAP Special :
Pre-launch price $19/month
.” It’s important to, which may involve both paid and unpaid approaches.
Connect to a newsfeed based on your interests
The Movenote app let’s you record video alongside documents or pictures to create an integrated video presentation with slides. Creating presentations is easy and fast. Simply record video with your device and swipe to synchronize the slides to the video. Presentations are shared by sending a link to the recipient and can be viewed without the app.Create with your iPhone or iPad Creating presentations takes only two steps. First add the material you want to present to form a slideshow. Add pictures from your photo albums or take them directly with your camera. Alternatively bring a document from your mailbox or cloud storage like Google Drive or Dropbox. Also you can combine material from all these different sources. Secondly, record the video and simultaneously change slides by swiping. The recorded presentation will play out with the exact same timing.Full advantage of iOS device properties The Movenote app takes fully advantage of the iOS device properties. It provides a simple user experience and fits seamlessly into the iOS interface. Recording video with both front and back cameras is intuitive and offers a great variety of user applications. For instance a real estate agent might create a video presentation on location and flip the camera to show more details to present the property. Once ready, presentations are shared by sending the link by email or sms. Alternatively the iOS provides the possibility to publish the presentation with the most popular social applications like Facebook, Twitter and LinkedIn.Put you inside your messageIn digital communication the message and the messenger are still too separated from each other. Movenote fixes this by putting you inside the message. Whether you have a document, pictures of your last trip or brochure you want to share Movenote lets you influence the recipient’s experience. Whether a manager, salesman, teacher or job seeker, you’ll be able to convey emotions more effectively.