SIM Presentation - August 09 2018 / Building an IT Roadmap

1. Building an IT Roadmap
#FWSYM
The IT Roadmap is designed to help drive strategy, investments,
and priorities across the business. Benefiting both technology
leaders and functional leaders, it will help you visually assess
capacity, velocity, accountability, and overall health of your
strategy deployment. This presentation describes the key benefits
of an IT Roadmap and provides the guiding principles of building
one.

2. #FWSYM
About Myself
Christophe Hanckowiak
IT Division Manager
Parker Hannifin Corporation
Parker Aerospace
Stratoflex Products Div.
220 Roberts Cut-Off Road
Fort Worth, TX 76114
P. +1 (817) 210 1275
christophe.hanckowiak@parker.com
or visit us at www.parker.com
 22 years of global IT Management experience
 Portfolio Management
 Enterprise architecture & Planning
 IT Operations Management
 IT Strategy
 Governance
 Change Agent
 Coaching
 Parker Stratoflex, Director of IT (TX)
 Airbus Helicopters, Americas IT Regional Manager (TX)
 Socata North America, Director of IT/IS & Business Services (FL)
 University of Texas @ Dallas (UTD)
 Master of Business Administration (MBA)
 Master of Science (MS) in Management & Administrative Sciences
 https://www.linkedin.com/in/christophehanckowiak/

3. #FWSYM
Stratoflex Products Division
 Global leader in aerospace fluid connector components and subsystems for the commercial,
defense, and space industries
 $300 million of revenues in FY18
 4 manufacturing facilities (TX, FL, CA, Mx) and 1,000 employees
 Network of distribution partners
1918 1950 1951 1988 1994 2004 2006
Parker Aircraft established,
headquarters in Los Angeles
1951
Fluid Connectors Group
purchases Symetrics
1994
Parker Aerospace purchases
Resistoflex
2006
Stratoflex is founded. The
company produces both
industrial and aerospace
products.
1950
Parker Hannifin purchases
Stratoflex; integrates it into
the Fluid Connectors Group
1988
Stratoflex Products Division
joins Parker Aerospace
2004
Arthur Parker starts Parker
Appliance company
1918

4. Building an IT Roadmap
Our Agenda
#FWSYM
Why What Who How

5. The 30,000 feet view!
#FWSYM
Business Strategy &
Change
KPI’s
Projects & Initiatives
External Factors
(PEST)
Source: https://business-docs.co.uk

6. Why should you have a roadmap?
#FWSYM
Strategic
Alignment
Business
Information
Technology
Symptoms
• Projects not adding strategic value
• Black Box
• “Keep the lights on” comment/perception
• Chaotic to reactive at best
• Team overworked ….
… yet under appreciated
• Lack of accountability
• Shadow IT
• …

7. #FWSYM
As a CIO, you must
view yourself as a
business leader who
works in IT
 32% feel that IT is investing
in areas that don’t support
the business
 64% think that IT must
better understand
business goals
 47% believe that business
goals are going
unsupported by IT
Source: Info-Tech Benchmarking & Diagnostic Programs
As a CIO, you must
earn your seat at the
table; right now we
are not doing a good
job!
 Only 27% of business
stakeholders were very
satisfied with their CIO’s
performance as a business
partner
In order to develop an
effective business-
driven IT Strategy, you
must engage the
business
 98% of CxO feel that they
should participate in
decision making around IT
Strategy, with the majority
believing that participation
should occur quarterly or
more frequently

8. Outcome
• Business and IT alignment
• Priorities are set according to business
goals & strategy
• Expectations are managed
• Accountability is set
• We know what’s coming
• Resource management is maximized
• Develop the “bigger picture” view
• Balance risks across all projects
• Kill projects not aligned with the
business strategy
• Sets your capital expenditures & helps
define your operational costs
• …
Why should you have a roadmap?
#FWSYM
Strategic
Alignment
Business
Information
Technology
enabler
driver
IT Strategy

9. What is an IT roadmap?
A roadmap is the governing document that dictates specifically
how technology will support the business strategy and help
drive businesses priorities over the next 3-5 years.
#FWSYM
Source: cio.com – Why you need a strategic IT Roadmap

10. What is an IT roadmap?
• A time based document
• Firm projects over 12 to 18 months
• Expected 18 to 36 months
• Based on business needs & technology lifecycles
• Business and IT alignment
• Set project expectations
• Justification
• Duration (and cost)
• Owner (accountability)
• Ensure sponsorship
• A living document
• An effective communication tool
#FWSYM

11. #FWSYM
Source:https://business-docs.co.uk

12. #FWSYM
It’s about having
the right resources,
at the right time,
on the right projects,
in order to enable company goals
and long term objectives

13. What an IT roadmap is not?
• A project management tracker
• A list!
• An IT strategy
#FWSYM

14. Who benefits from an IT roadmap?
#FWSYM

15. Who benefits from an IT roadmap?
#FWSYM
EVERYONE!

16. #FWSYM
Capture
Requests, Projects, etc.
Select Prioritize Manage
How do you get there?
Joint effort IT &
Business
Interview Investigate Report

17. The Stratoflex example
#FWSYM
Slide deck
Intranet
Newsletter
Group
interviews &
1:1 (leaders)
Management
sessions
Started with
Excel, now
using Product
Plan*
Monthly
reviews
Engage Interview Prioritize Build Sustain
Sell the idea
and the process
to executives &
lower level
managers
Conduct
interviews with
up to 6 people
Prepare
questionnaire
Bottom up
interviews
Planning &
prioritization
Capability
development
phase
Resource
planning
Periodic
diagnosis to
assess any
change and
make
adjustments
Tools
Process
2+ weeks 3-4 months 2 months 2 weeks monthly
Initial timing
(n)
N+1 2+ per FY 6 weeks
twice per FY
monthly
Sell – Sell – Sell
* on-going migration to aHa!

18. #FWSYM
www.productplan.com

19. #FWSYM
www.aha.io

20. Some challenges
 Requires commitment & dedication
Keep an eagle eye on it
 Adds a layer of bureaucracy
Adapt the roadmap to your needs and environment
 Become a victim of your success! … Push to
accomplish more than budget & resources can
handle
Partner with the business
 Prioritizing demand is not easy
Focus on strategic objectives & benefits#FWSYM

21. Questions?
#FWSYM