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Colorado Benefit Consultants
            On

Employee HealthCare Costs In
 Medium sized Companies

            Brad Gauen
      Marsh Consulting Group
   www.EmployeeBenefitSherpa.com
Pressures Facing Mid-Sized Firms
             Employee Benefit Plans
   1.    Fundamentally Increasing Health Care Costs
   2.    The Health & Welfare Benefits Decisions Are
         Increasingly Complex
   3.    Added Health Reform Implementation Complexity
   4.    Benefit Plan Costs of International Employees
   5.    Insurance Provider Carousel
   6.    Talent Recruitment & Employee Morale Challenges
   7.    Expensive Cookie-Cutter Benefit Plan Solutions
   8.    Difficulty Finding Customized Plan Solutions
Page 1
How Do Firms Currently Choose
  Employee Benefits Service
         Providers?
How Does Your Company Choose?

   1.    RFP Invites To Local Insurance Brokers?
   2.    CEO/CFO Personal/Social Network?
   3.    RFP Invites To Regional Benefits/Insurance Brokers?
   4.    Referral From Current Insurance Broker?
   5.    Referrals From Executives At Similar Organizations?
   6.    Google Search?
   7.    Look For Niche/Industry Sector Expertise?
   8.    Look For Benefits, Insurance, Strategic Planning &
         Risk Management Expertise?
Page 3
Local Insurance Broker


         Many Insurance Brokers Lack The Willingness And / Or The
                  Actuarial Expertise Required To Work Out…


         The Optimal Set Of Benefit Plan Choices Given The
             Multiple Variables Of Healthcare Cost Control




Page 4
PROBLEM??


         Mid-Sized Employers
(100 To 5000 Benefit Plan Participants)
   Are Often Caught In The Middle
Multiple Variables of
         Employee HealthCare Cost Control
   1.    Funding Arrangements – Self Insurance or Not?
   2.    Employee Contribution Levels (To Cost of Coverage)
   3.    Employee Contribution Levels By Coverage Category
   4.    Choice of Benefit Plan Administrator
   5.    Choice of Provider Network (CIGNA, AETNA, United
         HealthCare?)
   6.    Employee Geographic Distribution
   7.    Product Choices (HSA-compatible? CDHP? PPO?
         HMO?)
   8.    Plan Design (Deductible levels? In/Out Network
         benefit levels? Stop loss coverage levels?)
Page 6
Underserved & Overcharged


Under-served &           Under-served &
  Overcharged             Overcharged
       By                       By
 Global Benefits            Insurance
Consulting Firms         Benefits Brokers
Over 10,000 Employees?

Global Consulting Firms Work!
Less Than 100 Plan Participants?

Capable Insurance Brokers Work!
How Global Employee Benefits
Consulting Firms Under-serve
  Mid-Sized Organizations

Group Health & Welfare Plans For Mid-Sized
       Companies & Organizations
Under-served By The Global Firms

   1.     The Fortune 500 Get The Best Consultants, and
          Mid-Sized Organizations Get The Rest!




Page 11
Under-served By The Global Firms

   1.     The Fortune 500 Get The Best Consultants, and
          Mid-Sized Organizations Get The Rest!

   2.     Generic Benefit Plan Designs & Pricing Not
          Customized To Organization




Page 12
Under-served By The Global Firms

   1.     The Fortune 500 Get The Best Consultants, and
          Mid-Sized Organizations Get The Rest!

   2.     Generic Benefit Plan Designs & Pricing Not
          Customized To Organization

   3.     Very Exorbitant Consulting Fees



Page 13
Under-served By The Global Firms

   1.     The Fortune 500 Get The Best Consultants, and
          Mid-Sized Organizations Get The Rest!

   2.     Generic Benefit Plan Designs & Pricing Not
          Customized To Organization

   3.     Very Exorbitant Consulting Fees

   4.     Often Impersonal Service Or Serviced By “Junior”
          Consultants
Page 14
How Benefits Brokers Under-serve
    Mid-Sized Organizations



             Brad Gauen
        Marsh Consulting Group
Under-served By Brokerage Firms

   1.     Often Lack Actuarial Expertise & Experience For
          Complex Benefit Plan Design & Strategy




Page 16
Under-served By Brokerage Firms

   1.     Often Lack Actuarial Expertise & Experience For
          Complex Benefit Plan Design & Strategy

   2.     Exorbitant Fees




Page 17
Under-served By Brokerage Firms

   1.     Often Lack Actuarial Expertise & Experience For
          Complex Benefit Plan Design & Strategy

   2.     Exorbitant Fees

   3.     Conflict Of Interest Relationships With Insurers
          /Provider Networks (Contingent Commissions)



Page 18
Under-served By Brokerage Firms

   1.     Often Lack Actuarial Expertise & Experience For
          Complex Benefit Plan Design & Strategy

   2.     Exorbitant Fees

   3.     Conflict Of Interest Relationships With Insurers
          /Provider Networks (Contingent Commissions)

   4.     Limited in Handling of Employee HealthCare Cost
          Reduction Strategies & Actuary-based Negotiations
Page 19
The Alternative?

The Actuarial Consultants
           Of
Marsh Consulting Group
         (MCG)
Who Are Actuarial Consultants?

 Mathematically-Talented Consultants With An
Academic Background In The Actuarial Sciences,
 Or Actuaries Who Have Taken And Passed The
     Professional Examinations & Meet The
        Experience-Based Qualifications
Meet Geoff Marsh

Our Clients Average Annual HealthCare
      Cost Increases Were About
      ½ The National Average
            (2001-2011)
Meet Geoff Marsh – Actuary


            Over 25 years Industry Experience
                Founder, Marsh Consulting Group
                FSA Actuarial Designation – One of only
                 .000006% of population who are Actuaries.
                Both Benefits Consulting & Brokerage
                 Experience at Mercer (Global Consultancy)
                Independent Benefits Consulting Framework
                Established Speaker & Expert on topics in
                 Health & Welfare Benefits

Page 23
Meet Brad Gauen – Actuarial Consultant


          Almost 30 years Industry Experience in
             Insurance, Employee Benefits & Cost
             Control
              Academic Background in Actuarial Sciences
              Worked at Insurance Company Creating &
               Pricing Insurance Products
              Actuarial Analyst
              Benefits Brokerage Experience
              Global Consulting Firms – Ernst & Young, Buck
              Independent Benefits Consulting Firm
              Trusted Advisor To Senior Execs & Managers
Page 24
MCG Client Results

Our Clients Average Annual HealthCare
      Cost Increases Were About
  ½ The National Average Between
           2001 and 2011
What Does This Mean For
Mid-Market Employers?
A 500 Employee Organization Will
 Save At Least $2.3 Million Dollars
Over The Next 4 Years Keeping With
Our Current Client Trend Of 5% Less
   Than The National Average In
  Average Annual Cost Increases
What Differentiates The
   Actuarial Consultants
of Marsh Consulting Group?
How Are Our Actuarial Consultants
                  Different? (Pt 1)
         Ability To Assess Complex Risks (e.g. Account for
          factors like employee population health
          variables, regional/geographic statistics)

         Strategic Planning Ability (e.g. Factor in 3 to 5
          year actuarial projections and make
          adjustments)

         A Clear-Cut Fiduciary Standard & Independence
Page 29
How Are Our Actuarial Consultants
                  Different? (Pt 2)
         Avoid Conflict of Interest with Fee-For-Service
          Consulting.

         Full-Service Health & Welfare Benefits
          Consulting (i.e. Plan Design, Funding,
          Employee Communications, Advisory)

         Employee HealthCare Cost Consulting (i.e.
          Consolidating Risk Pools, Health Reform)
Page 30
How Are Our Actuarial Consultants
                  Different? (Pt 3)
         Advising on Vendor Selection (Benefits
          Brokers, Third Party Administrators,
          Pharmacy Benefit Mgrs, etc)

         Guiding scope of Employee Benefits Offerings
          By Employers

         Introducing Consumer Directed Health Plans

Page 31
Next Steps:

   To discuss further, contact:

               Brad Gauen, CLU, ChFC, FLMI
               Marsh Consulting Group
               303-663-5750
               Email: BGauen [at] MCGTeam.com
               LinkedIn: http://www.linkedin.com/in/bgauen
               Twitter: http://www.Twitter.com/#!/BradGauen



                              www.EmployeeBenefitSherpa.com




Page 32

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Colorado benefits-consultant-midsized-companies

  • 1. Colorado Benefit Consultants On Employee HealthCare Costs In Medium sized Companies Brad Gauen Marsh Consulting Group www.EmployeeBenefitSherpa.com
  • 2. Pressures Facing Mid-Sized Firms Employee Benefit Plans 1. Fundamentally Increasing Health Care Costs 2. The Health & Welfare Benefits Decisions Are Increasingly Complex 3. Added Health Reform Implementation Complexity 4. Benefit Plan Costs of International Employees 5. Insurance Provider Carousel 6. Talent Recruitment & Employee Morale Challenges 7. Expensive Cookie-Cutter Benefit Plan Solutions 8. Difficulty Finding Customized Plan Solutions Page 1
  • 3. How Do Firms Currently Choose Employee Benefits Service Providers?
  • 4. How Does Your Company Choose? 1. RFP Invites To Local Insurance Brokers? 2. CEO/CFO Personal/Social Network? 3. RFP Invites To Regional Benefits/Insurance Brokers? 4. Referral From Current Insurance Broker? 5. Referrals From Executives At Similar Organizations? 6. Google Search? 7. Look For Niche/Industry Sector Expertise? 8. Look For Benefits, Insurance, Strategic Planning & Risk Management Expertise? Page 3
  • 5. Local Insurance Broker Many Insurance Brokers Lack The Willingness And / Or The Actuarial Expertise Required To Work Out… The Optimal Set Of Benefit Plan Choices Given The Multiple Variables Of Healthcare Cost Control Page 4
  • 6. PROBLEM?? Mid-Sized Employers (100 To 5000 Benefit Plan Participants) Are Often Caught In The Middle
  • 7. Multiple Variables of Employee HealthCare Cost Control 1. Funding Arrangements – Self Insurance or Not? 2. Employee Contribution Levels (To Cost of Coverage) 3. Employee Contribution Levels By Coverage Category 4. Choice of Benefit Plan Administrator 5. Choice of Provider Network (CIGNA, AETNA, United HealthCare?) 6. Employee Geographic Distribution 7. Product Choices (HSA-compatible? CDHP? PPO? HMO?) 8. Plan Design (Deductible levels? In/Out Network benefit levels? Stop loss coverage levels?) Page 6
  • 8. Underserved & Overcharged Under-served & Under-served & Overcharged Overcharged By By Global Benefits Insurance Consulting Firms Benefits Brokers
  • 9. Over 10,000 Employees? Global Consulting Firms Work!
  • 10. Less Than 100 Plan Participants? Capable Insurance Brokers Work!
  • 11. How Global Employee Benefits Consulting Firms Under-serve Mid-Sized Organizations Group Health & Welfare Plans For Mid-Sized Companies & Organizations
  • 12. Under-served By The Global Firms 1. The Fortune 500 Get The Best Consultants, and Mid-Sized Organizations Get The Rest! Page 11
  • 13. Under-served By The Global Firms 1. The Fortune 500 Get The Best Consultants, and Mid-Sized Organizations Get The Rest! 2. Generic Benefit Plan Designs & Pricing Not Customized To Organization Page 12
  • 14. Under-served By The Global Firms 1. The Fortune 500 Get The Best Consultants, and Mid-Sized Organizations Get The Rest! 2. Generic Benefit Plan Designs & Pricing Not Customized To Organization 3. Very Exorbitant Consulting Fees Page 13
  • 15. Under-served By The Global Firms 1. The Fortune 500 Get The Best Consultants, and Mid-Sized Organizations Get The Rest! 2. Generic Benefit Plan Designs & Pricing Not Customized To Organization 3. Very Exorbitant Consulting Fees 4. Often Impersonal Service Or Serviced By “Junior” Consultants Page 14
  • 16. How Benefits Brokers Under-serve Mid-Sized Organizations Brad Gauen Marsh Consulting Group
  • 17. Under-served By Brokerage Firms 1. Often Lack Actuarial Expertise & Experience For Complex Benefit Plan Design & Strategy Page 16
  • 18. Under-served By Brokerage Firms 1. Often Lack Actuarial Expertise & Experience For Complex Benefit Plan Design & Strategy 2. Exorbitant Fees Page 17
  • 19. Under-served By Brokerage Firms 1. Often Lack Actuarial Expertise & Experience For Complex Benefit Plan Design & Strategy 2. Exorbitant Fees 3. Conflict Of Interest Relationships With Insurers /Provider Networks (Contingent Commissions) Page 18
  • 20. Under-served By Brokerage Firms 1. Often Lack Actuarial Expertise & Experience For Complex Benefit Plan Design & Strategy 2. Exorbitant Fees 3. Conflict Of Interest Relationships With Insurers /Provider Networks (Contingent Commissions) 4. Limited in Handling of Employee HealthCare Cost Reduction Strategies & Actuary-based Negotiations Page 19
  • 21. The Alternative? The Actuarial Consultants Of Marsh Consulting Group (MCG)
  • 22. Who Are Actuarial Consultants? Mathematically-Talented Consultants With An Academic Background In The Actuarial Sciences, Or Actuaries Who Have Taken And Passed The Professional Examinations & Meet The Experience-Based Qualifications
  • 23. Meet Geoff Marsh Our Clients Average Annual HealthCare Cost Increases Were About ½ The National Average (2001-2011)
  • 24. Meet Geoff Marsh – Actuary Over 25 years Industry Experience  Founder, Marsh Consulting Group  FSA Actuarial Designation – One of only .000006% of population who are Actuaries.  Both Benefits Consulting & Brokerage Experience at Mercer (Global Consultancy)  Independent Benefits Consulting Framework  Established Speaker & Expert on topics in Health & Welfare Benefits Page 23
  • 25. Meet Brad Gauen – Actuarial Consultant Almost 30 years Industry Experience in Insurance, Employee Benefits & Cost Control  Academic Background in Actuarial Sciences  Worked at Insurance Company Creating & Pricing Insurance Products  Actuarial Analyst  Benefits Brokerage Experience  Global Consulting Firms – Ernst & Young, Buck  Independent Benefits Consulting Firm  Trusted Advisor To Senior Execs & Managers Page 24
  • 26. MCG Client Results Our Clients Average Annual HealthCare Cost Increases Were About ½ The National Average Between 2001 and 2011
  • 27. What Does This Mean For Mid-Market Employers?
  • 28. A 500 Employee Organization Will Save At Least $2.3 Million Dollars Over The Next 4 Years Keeping With Our Current Client Trend Of 5% Less Than The National Average In Average Annual Cost Increases
  • 29. What Differentiates The Actuarial Consultants of Marsh Consulting Group?
  • 30. How Are Our Actuarial Consultants Different? (Pt 1)  Ability To Assess Complex Risks (e.g. Account for factors like employee population health variables, regional/geographic statistics)  Strategic Planning Ability (e.g. Factor in 3 to 5 year actuarial projections and make adjustments)  A Clear-Cut Fiduciary Standard & Independence Page 29
  • 31. How Are Our Actuarial Consultants Different? (Pt 2)  Avoid Conflict of Interest with Fee-For-Service Consulting.  Full-Service Health & Welfare Benefits Consulting (i.e. Plan Design, Funding, Employee Communications, Advisory)  Employee HealthCare Cost Consulting (i.e. Consolidating Risk Pools, Health Reform) Page 30
  • 32. How Are Our Actuarial Consultants Different? (Pt 3)  Advising on Vendor Selection (Benefits Brokers, Third Party Administrators, Pharmacy Benefit Mgrs, etc)  Guiding scope of Employee Benefits Offerings By Employers  Introducing Consumer Directed Health Plans Page 31
  • 33. Next Steps: To discuss further, contact: Brad Gauen, CLU, ChFC, FLMI Marsh Consulting Group 303-663-5750 Email: BGauen [at] MCGTeam.com LinkedIn: http://www.linkedin.com/in/bgauen Twitter: http://www.Twitter.com/#!/BradGauen www.EmployeeBenefitSherpa.com Page 32