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PDCA – Ferramenta de Gestão utilizada na
solução de problemas
2 – Análise do Fenômeno
PROBLEMA - Identificação do Problema
ANÁLISE DO FENÔMENO - Características do Problema
ANÁLISE DO PROCESSO - Descoberta das Causas Principais
PLANO DE AÇÃO - Contramedidas às Causas principais
C
D
P
1
2
3
4
5
6
Efeti
vo
?
A
7
8
META DE MELHORIA
N
S
PADRONIZAÇÃO - Eliminação definitiva das Causas
CONCLUSÃO - Revisão das Atividades e Planejamento para trabalho futuro.
EXECUÇÃO - Atuação de Acordo com o Plano
VERIFICAÇÃO - Confirmação da efetividade da ação

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PDCA DE.pptx

  • 1. PDCA – Ferramenta de Gestão utilizada na solução de problemas
  • 2. 2 – Análise do Fenômeno PROBLEMA - Identificação do Problema ANÁLISE DO FENÔMENO - Características do Problema ANÁLISE DO PROCESSO - Descoberta das Causas Principais PLANO DE AÇÃO - Contramedidas às Causas principais C D P 1 2 3 4 5 6 Efeti vo ? A 7 8 META DE MELHORIA N S PADRONIZAÇÃO - Eliminação definitiva das Causas CONCLUSÃO - Revisão das Atividades e Planejamento para trabalho futuro. EXECUÇÃO - Atuação de Acordo com o Plano VERIFICAÇÃO - Confirmação da efetividade da ação