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with marketing era
Comparison of Marketing 1.0 2.0 and 3.0
Marketing 1.0
Product-centric

Marketing 2.0 Consumercentric

Marketing 3.0
Value-centric

Objective

Sell products

Satisfy and retain the
consumer

Make the world a better
place

Enabling Forces

Industrial Revolution

Information technology

New wave technology

How marketers see the market

Mass buyers with physical
needs

Smarter consumer with mind
and heart

Whole human with mind,
heart and spirit

Key Marketing Concept

Product Development

Differentiation

Values

Company Marketing
Guidelines

Product specification

Corporate and product
positioning

Corporate mission, vision
and values

Value Propositions

Functional

Functional & emotional

Functional, emotional &
spiritual

Interaction with consumers

One to many transaction

One to one relationship

Many to many
Collaboration
The
Evolution
of
Coca-Cola
1 Happy Mission

6 P’s Visions

5 Behaviors

7 Values
Company Mission
To refresh the world...
To inspire moments of optimism and happiness...
To create value and make a difference.
PRODUCTIVITY
Be a highly effective,
lean and fast-moving
organization.
5 Behaviors
•
•
•
•
•

Live Our Values
Focus on the Market
Work Smart
Act Like Owners
Be the Brand

7 Values
1.Beverage Benefits
2. Active Healthy Living
3. Community
4. Energy Efficiency and
Climate Protection
5. Sustainable Packaging
6. Water Stewardship
7. Workplace
“We're in the business of spreading
smiles and opening happiness
every day all across the world.
We know we might not change the
world over night, but if we can add
just a few smiles to the world then
we've done our job.”

Social

Consumer
Supplier

Employee

Customer
Consumer

Healthy
Product
Social
& Employee

“Coca-Cola - Every Bottle Has A Story: Japan”
CSR
Social

CSR
Social

CSR
Social

CSR
Social

Content 2020
Seminar
Expressions in Real Life
Going beyond TV & Print

Coke finds additional ways to deliver happiness to the world
Consumer

Packaging
Consumer

Advertising
& Activation
Consumer

Advertising
& Activation
Consumer

Advertising
& Activation
Brand Integrity
“LIVE
Differentiation)

Positioning)

POSITIVELYTM ”

3i

Company Vision

Brand)
Coca-Cola

Sustainable
Growth
-

…

LIVE POSITIVELY

…

TM

…
6P

(Sustainability GRI
Report)
Sustainability KPI

- People
- Portfolio
- Partners
- Planet
- Profit
- Productivity

LIVE
POSITIVELYTM

-

World’s
Best

LIVE
Thank You

Credited : Facebook of A’Kitti

MBA: Thammasat Businesss School

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Coke with marketing 3.0

Notas do Editor

  1. http://news.voicetv.co.th/business/77120.html
  2. http://www.youtube.com/watch?v=ueFh_waqzxk
  3. http://www.coca-colacompany.com/sustainabilityreport/me/active-healthy-living.html#section-delivering-on-our-commitments-in-2011http://www.marketeer.co.th/marketeertoday_detail.php?marketeertoday_id=4318http://www.arctichome.com/showLBE.do?id=arcticHome&type=pillar&size=3&exp=html&
  4. http://www.coca-colacompany.com/sustainabilityreport/me/active-healthy-living.html#section-delivering-on-our-commitments-in-2011http://www.marketeer.co.th/marketeertoday_detail.php?marketeertoday_id=4318http://www.arctichome.com/showLBE.do?id=arcticHome&type=pillar&size=3&exp=html&
  5. http://www.coca-colacompany.com/sustainabilityreport/me/active-healthy-living.html#section-delivering-on-our-commitments-in-2011http://www.marketeer.co.th/marketeertoday_detail.php?marketeertoday_id=4318http://www.arctichome.com/showLBE.do?id=arcticHome&type=pillar&size=3&exp=html&
  6. http://www.youtube.com/watch?v=ueFh_waqzxk
  7. ปี 2002 เริ่ม Shift จาก MKT 2.0 เข้าสู่ 3.0
  8. https://www.marketingoops.com/ads-ideas/video/coke-roll-out-happiness/
  9. https://www.marketingoops.com/ads-ideas/video/coke-roll-out-happiness/
  10. https://www.marketingoops.com/ads-ideas/video/coke-roll-out-happiness/http://www.youtube.com/watch?v=qnlFc6SPgWUhttp://adage.com/article/creativity-50/coke-s-mildenhall-schunker-spreading-happiness/235864/#comments-103584
  11. https://www.marketingoops.com/ads-ideas/video/coke-roll-out-happiness/http://www.youtube.com/watch?v=qnlFc6SPgWUhttp://adage.com/article/creativity-50/coke-s-mildenhall-schunker-spreading-happiness/235864/#comments-103584
  12. http://www.coca-colacompany.com/sustainabilityreport/
  13. http://www.coca-colacompany.com/sustainabilityreport/