Useful for training

1. STATISTICAL ANALYSIS: PROBLEM SOLVING TOOL Dr. A. Amsavel

5. Statistical analysis is problem solving tool

6. Data and method We have so much data, align to the required form. Apply statistical tools to turn data into information. Process is done for analysis and interpretation Unprocessed data does not help in decision making It helps in processing the raw data It is often in raw state It is operational technique It is quantitative STATISTICS AS METHOD STATISTICS AS DATA

12. RUN CHART

13. RUN CHART

18. Customer complaint

25. Cause-and-Effect Diagram

26. Cause-and-Effect Diagram (Long Waiting Times)

32. HISTOGRAM

33. HISTOGRAM

34. Types of Histograms

38. CONTROL CHART

43. Normal distribution

45. Normal distribution

48. Cause and effect diagram; Correlation chart; Pareto charts; Brainstorming; Histogram. Analyse causes; plan the improvement. 4. Check sheet; Run chart; Flow chart; Cause and effect diagram; Histogram; Pareto charts; Control charts Study the current process/ situation. 3. Pareto charts; Brainstorming. Clearly define the project; Select the improvement team. 2. Identify the area for improvement; Pareto charts; Cause and effect diagrams, flow chart. Search for opportunities; decide what to work on. 1. TOOLS / TECHNIQUES METHODOLOGY

49. Cause and effect diagram; Pareto charts; Brain storming Assess progress and plan for the future. 8. Flow chart ;Run chart ; Histogram Standardize the improved process. 7. Run chart; Histogram; Control chart. Study the effect of the changes. 6. Run chart; Histogram; flow chart. Carry out the improvement plan. 5. TOOLS / TECHNIQUES METHODOLOGY

51. Thank you