These slides are from an interactive session Bill Warters presented at Central Michigan University. It explores some learnings from Bill's work promoting mediation on college campuses.
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Working with and Learning from Conflicts on Campus: What Mediators Bring to the Table
1. Working with and
Learning from Conflicts
on Campus:
What Mediators
Bring to the Table
A presentation by Bill Warters,
Department of Communication,
Wayne State University
Thursday, March 24, 2011
2. Session Overview
• Mediation on Campus - History
• Types of Mediators
• The Mediation Process in Action
• Varying Approaches to Mediation
• Campus Conflict Intervention as a
Continuum
Thursday, March 24, 2011
4. Growth of Campus
Mediation*
* Does not include Law School based ADR clinics
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1980 1985 1990 1995 2000 2005
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18102
Thursday, March 24, 2011
6. 4 Options for Handling Conflict
# 1
# 2
# 3
# 4
developed by Ron Classen
persons in conflict
outside parties not
directly involved in
conflict
circle or oval is around
the one(s) who have
the ability to make
the decision or cause
something to be done
their way
x
Mediator
Thursday, March 24, 2011
7. Types of Mediators
• Social Network Mediators
• part of parties ongoing social network,
trusted friend, family member, religious
leader
• Independent Mediators
• no vested interest in dispute, not
connected to parties, neutral
• Authoritative Mediators
• usually connected in some way, but more
powerful than the parties, with a vested
interest in the outcome - supervisor/boss
Thursday, March 24, 2011
8. Mediation Phases
✴1. Agree to mediate
✴ Set Ground Rules
✴2. Gather Points of View
✴ Uninterrupted Speaking Time
✴3. Focus on Interests
✴ Look Beyond/Beneath Positions
✴4. Create Options
✴ Seek Mutual Gains
✴5. Evaluate Options
✴ Use Objective Criteria
✴6. Create an Agreement
Thursday, March 24, 2011
15. Two Basic Ideologies?
• Individualistic Ideology
• Sees the world as being made up of separate beings with
equal worth but different needs, human nature is to
seek satisfaction of needs and desires through
negotiation or self-help
• Relational Ideology
• Sees the world as being made up of people with
diverse needs, desires and cultures who possess a
common form of consciousness connecting them to
each other via shared understandings
Thursday, March 24, 2011
21. Mediation Tournaments
• There are now a number of different
negotiation and mediation-related
tournaments that students can compete in
Thursday, March 24, 2011
22. ASCA ADR Task Force
Forward Thinking
Thursday, March 24, 2011
23. Edited Volume - 2009
http://worldcat.org/oclc/320189910
Thursday, March 24, 2011