Vasudeva Akula, Ph.D.
2 SlideShares 11 Seguidores
Personal Information
Organização/Local de trabalho
Washington D.C. Metro Area United States
Cargo
Contact Center Data Science & Customer Analytics Professional
Setor
Technology / Software / Internet
Site
http://www.voziq.com
Sobre
Results driven professional with six-sigma black belt and 20+ years of consistent record in developing innovative solutions and leading complex projects with multi-million dollar ROI. Extensive experience in assessing business and IT needs, developing strategic solutions to drive revenue, operational efficiency and customer satisfaction using continuous improvement/six sigma approaches. Skilled communicator, and program director; able to direct multiple tasks effectively and establish key relationships with customers and partners in both pre & post sales to accomplish desired goals. Ph.D. in Information Technology, with a focus on business-oriented performance improvement. Published aut...
Detalhes do contato
Marcadores
speech analytics consumption gap closing software consuption gap through services value realization score cards software business consulting contact center performance improvement unstructured data analytics performance improvement contact center solutions voice of customer interaction analytics speech analytics roi
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Apresentações

(2)

60 ideas in 60 minutes - Speech Analytics

Há 11 anos • 3396 Visualizações

Closing the software consumption gap - Akula TSW 2012

Há 11 anos • 977 Visualizações

Gostaram

(2)

120 Awesome Marketing Stats, Charts and Graphs

HubSpot • Há 14 anos

Social Media for Business

Presentation Advisors • Há 13 anos
Personal Information
Organização/Local de trabalho
Washington D.C. Metro Area United States
Cargo
Contact Center Data Science & Customer Analytics Professional
Setor
Technology / Software / Internet
Site
http://www.voziq.com
Sobre
Results driven professional with six-sigma black belt and 20+ years of consistent record in developing innovative solutions and leading complex projects with multi-million dollar ROI. Extensive experience in assessing business and IT needs, developing strategic solutions to drive revenue, operational efficiency and customer satisfaction using continuous improvement/six sigma approaches. Skilled communicator, and program director; able to direct multiple tasks effectively and establish key relationships with customers and partners in both pre & post sales to accomplish desired goals. Ph.D. in Information Technology, with a focus on business-oriented performance improvement. Published aut...
Marcadores
speech analytics consumption gap closing software consuption gap through services value realization score cards software business consulting contact center performance improvement unstructured data analytics performance improvement contact center solutions voice of customer interaction analytics speech analytics roi
Ver mais