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Social Enterprise
Networks
Social Enterprise Networks
Nowadays, many difficulties that enterprises go through are because
of the lack of coordination between areas, file transfer delay, inaccurate
supervision of results and the absence of employee participation in
enterprise related activities.

When detecting
these difficulties the
enterprises choose
to invest into hiring more

At the same time, many of the problems cited above will probably be
detected by your staff who would like to propose solutions. However,
due to the work pace, they can't transmit their thoughts properly and
accurately, avoiding enterprise improvement opportunities.

also create propaganda
to motivate employees or
even impose sanctions
with the purpose of

However there is a more economic and effective solution besides
solving the problems that arouse in the enterprise dynamics generates
a better connection within the personnel while enforces the relation
between their members under the same symbol: your brand.

personnel in order to
control the rest of the staff,

motivating their people
to be more involved in
company activities.

We are talking of Social Enterprise Networks.

With SEN there is also the possibility to link people from usual corporative activities
Somo of them are: strategic partners, consultants,third party manufacturers, and many others.
A quicker way of working with them will generate you immediate savings in
communication expenditures. Collaboration involves direct online
messaging, file transfer, online polls and also an improvement
in the organization of marketing events.
Also, the enterprise realizes there is a necessity to include
clients in some of its actions, with the purpose of managing
a specific series of activities with them. For example,
social campaigns, feedbacks, brand enhancement,
personal opinions, and many others. In every of these
cases a social network is the shortest line between necessity
for information and good results.
100% Collaboration and Functionality
Techno Global offers the implementation of a Social Enterprise Network
that will provide you with new limitless opportunities in every aspect
regardless of whether you have a small business or a giant corporation.
Imagine the potential your business will acquire when providing
this tool to your employees in order they work together for the

In this sense to
collaborate with others
is to pursuit the
completion of a task

achievement of specific objectives, enjoying a real time communication

which is the principal

wherever they are, through the use of mobile technology with GPS.

purpose of a Social
Enterprise Network.

Also, you can add providers and any other contacts to your network,
in order to share or ask for information.
Not only that. Remember that a Social Enterprise Network also grants you the possibility of
contacting your clients to which you can send information not only related to products or services
but also to monitor their numerous activities like supervising the information they received, keep
an eye on their interests, receive their opinions, send them polls, etc.
In other words you will literally watch how your clients and employees grow together
with your organization.

Futhermore, remember that
a Social Enterprise Network
has no limits,
it expands according
more users join to it
In other words
You are going to watch,
literally, how your
employees and clients
increase together with
your organization.
Benefits of a Social Enterprise Network
Between many of the benefits that a Social Enterprise Network can provide are:

Dialogue in real time between all your employees
Sending and receiving files (photos, documents, videos, notes)
Welcome questions, comments and suggestions
Sending invitations and reminders to events and other activities
Advertising campaings
An interactive platform of branding enhancement
The capability of developing pools. Also be able to monitor the results
Tools to measure the users preferences
Enforcement of the different publics in your organization
Capability to create social apps to the RSC
Techno Global makes it possible
Techno Global enables a Social Enterprise Network without installing any kind of software or hardware
because all of our doings reside in CLOUD technology. In order to use our services you only require
an Internet connection and a computer, laptop or mobile device. Our work also contemplates the
SEN customization to satisfy your requirements.
Moreover, we develop apps to the SENs and give you the all the required support to help
you to achieve your needs.
Our twenty years of experience allow us to give you the warranty of a service that provides
excellent results. As a glance of our Social Enterprise Network services we guarantee you:

The implementation of the infrastructure for the SEN
Audience generation
Content production
A secure system
Constant support and maintenance
Personal training
The implementation of the SEN branding

Furthermore, during our work we have formed numerous alliances. Some of our partners are: Amazon,
Universal Studios Orlando, Symantec, Wortix Healthcare, Inmnuno Labs, Pivotal, Epiphany, and more.
How to make it posible?
Amazon WEB
Techno Global implements a Social Enterprise Network through the Amazon WEB Service AWS
(Cloud Service). We develop an architecture specifically design to each client where we can
enable an instance in servers in a matter of minutes.
This structure is much more flexible and powerful than using a dedicated hosting or a virtual server.
When configured adequately the AWS offers services of self-configuration resources
(increase – decrease), based in the required use. This means a quicker load and response;
a highly appreciated characteristic recognized by all its users.
We also program one or more EC2s, Elastic Complute Cloud, (Win/Linux). We migrate the data to
RDS (Remote Data Services) My SQL or Dynamo DB. Likewise, we establish ELB (Elastic Load
Balancing); S3 for storage, CDN (Content Delivery Network), SES for e-mails, SQS and SNS
for back-end transaction brokers. We also make use of Cloudwatch, Cloudsearch and other services.
Jorge Canal (Techno Global CEO)
Questions and Answers
What advantages arouse from using a Social Enterprise Network?
There are many advantages. Since the use of SEN for making simple marketing campaigns that might
last a week, to going through fomenting and reinforcing the branding in a huge organization. You can
convoke and monitor activities where all the members of an institution are involved. All in real time with
information about preferences, shopping sites, services, time of events and Geo-location, making the
organization capable of changing the direction of campaigns or to increase or decrease personnel
for a specific reason.

How Techno Global develops the process to set up a Social Enterprise Network?
The first part of the process is setting up the objectives. Here we will check what the organization needs,
highlighting the actions to follow. After, we go through an analysis section and estimations to start with
the project development. Here we establish tens of tasks to our human resources that will begin to work
on each of them.
Also, we are always in contact with the client because he is the one who gives us elements such as
access levels, content and branding, and other items that will be equipped in the SEN. After that process
we prepare ourselves for a section of UAT (usability) and once we have the beta version we tested
together with the client (who uses it together with his staff). At the end the client gives his approval.
Then, with the obtained information, we proceed to realize the deployment.
The implementation made by Techno Global features Geolocation?
According to the client objectives a SEN has the ability to gather many people rather these be employees,
clients, partners, providers or any other. However, in many cases it is required to found them in real time.
In these cases the mobile technology is our ally.

Techno Global has implemented a process of Geo-communication in order
the users are able to register their location in a map where the client
not only can found them but also keep contact with them through
microblogging, a feature which will be shown in the map.
This technology holds great utility when a client has the
necessity to execute plans of moving or transporting
resources, e.g.: mobile units, delivery trucks or sales
personnel. Furthermore, users can record from the
site of events while that information is being
processed by the central in order to be stored in
the cloud and later be loaded in the SEN.
Techno Global makes all this resource deployment for
the client satisfaction only in that way his objectives can
be accomplished. By the contrary, if any entrepreneur
cannot wield this capability he will have to divide his tasks in
stage and, in time to time, turning them into historical reports
which make his work slower and unpractical.
By the contrary, if any entrepreneur cannot wield this capability he will
have to divide his tasks in stages, in time to time, turning them into historical
reports which make his work slower and unpractical.
Can this Social Enterprise adjust and work together with my ERP?
Yes. Usually the ERP are friendly to WEB service interfaces and many
of them have an API we can use.
Hence, we develop this integration in two different ways: The first is by
establishing a direct connection between both directions, reading the data from
the two systems while properly updating them in a secure way. The second way is by feeding a service
queue in the CLOUD where the notifications will be send. This will be processed through a broker
that will update both systems using notification and updating services.
These dynamic can be achieved in diverse areas like: marketing, finances, sales, logistics and many others.

How many personnel from the client side must be dedicated to the developing of a SEN?

The number of resources dedicated to the
creation of a SEN depends on the number
of workers that are going to manage it.

Red Social Corporativa

Usually it turns to be only one person (the
marketing manager). However if more
personnel make any specific use of this
network then it will be required their particular
attendance.
At the same time the client must remember
that our service does not include, at all, the
use of the TI personnel because we do not
use enterprise resources to do our work.

In this regard, an enterprise’s TI area can give us its AWS account. Now, if they don’t have one, we can
create it. In some cases, for security related reasons, and if the client requires us to work with some
special structure, we do need the collaboration of his TI area, but usually this is not required.
How long will take the implementation of a SEN in my company?
The time to development of a Social Enterprise Network is directly related with its complexity and the level
of personalization that the client demands. This means that we can start from very simple implementations
that could last a couple of weeks, or go through others, highly complex, that could last moths. In this regard,
the Techno Global team will give you the proper assessment to exploit every potentiality from our offer and,
at the same time, we will calculate the development time.
Techno Global, through the implementation of Social Enterprise Network, will provide you a fresh, direct and
friendly way to interact with your personnel and clients.

Would you like to talk with us about your project? Please contact us to:

Techno Global Inc. / California: 415-800-4050 / Orlando, Florida: 407-970-1595
WEB: http://www.technoglobalinc.com / Email: contact@technoglobalinc.com
Twitter: https://twitter.com/tg_technology / Facebook: http://www.facebook.com/TechnoGlobal

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Social network enterprises - Techno Global

  • 2. Social Enterprise Networks Nowadays, many difficulties that enterprises go through are because of the lack of coordination between areas, file transfer delay, inaccurate supervision of results and the absence of employee participation in enterprise related activities. When detecting these difficulties the enterprises choose to invest into hiring more At the same time, many of the problems cited above will probably be detected by your staff who would like to propose solutions. However, due to the work pace, they can't transmit their thoughts properly and accurately, avoiding enterprise improvement opportunities. also create propaganda to motivate employees or even impose sanctions with the purpose of However there is a more economic and effective solution besides solving the problems that arouse in the enterprise dynamics generates a better connection within the personnel while enforces the relation between their members under the same symbol: your brand. personnel in order to control the rest of the staff, motivating their people to be more involved in company activities. We are talking of Social Enterprise Networks. With SEN there is also the possibility to link people from usual corporative activities Somo of them are: strategic partners, consultants,third party manufacturers, and many others. A quicker way of working with them will generate you immediate savings in communication expenditures. Collaboration involves direct online messaging, file transfer, online polls and also an improvement in the organization of marketing events. Also, the enterprise realizes there is a necessity to include clients in some of its actions, with the purpose of managing a specific series of activities with them. For example, social campaigns, feedbacks, brand enhancement, personal opinions, and many others. In every of these cases a social network is the shortest line between necessity for information and good results.
  • 3. 100% Collaboration and Functionality Techno Global offers the implementation of a Social Enterprise Network that will provide you with new limitless opportunities in every aspect regardless of whether you have a small business or a giant corporation. Imagine the potential your business will acquire when providing this tool to your employees in order they work together for the In this sense to collaborate with others is to pursuit the completion of a task achievement of specific objectives, enjoying a real time communication which is the principal wherever they are, through the use of mobile technology with GPS. purpose of a Social Enterprise Network. Also, you can add providers and any other contacts to your network, in order to share or ask for information. Not only that. Remember that a Social Enterprise Network also grants you the possibility of contacting your clients to which you can send information not only related to products or services but also to monitor their numerous activities like supervising the information they received, keep an eye on their interests, receive their opinions, send them polls, etc. In other words you will literally watch how your clients and employees grow together with your organization. Futhermore, remember that a Social Enterprise Network has no limits, it expands according more users join to it In other words You are going to watch, literally, how your employees and clients increase together with your organization.
  • 4. Benefits of a Social Enterprise Network Between many of the benefits that a Social Enterprise Network can provide are: Dialogue in real time between all your employees Sending and receiving files (photos, documents, videos, notes) Welcome questions, comments and suggestions Sending invitations and reminders to events and other activities Advertising campaings An interactive platform of branding enhancement The capability of developing pools. Also be able to monitor the results Tools to measure the users preferences Enforcement of the different publics in your organization Capability to create social apps to the RSC
  • 5. Techno Global makes it possible Techno Global enables a Social Enterprise Network without installing any kind of software or hardware because all of our doings reside in CLOUD technology. In order to use our services you only require an Internet connection and a computer, laptop or mobile device. Our work also contemplates the SEN customization to satisfy your requirements. Moreover, we develop apps to the SENs and give you the all the required support to help you to achieve your needs. Our twenty years of experience allow us to give you the warranty of a service that provides excellent results. As a glance of our Social Enterprise Network services we guarantee you: The implementation of the infrastructure for the SEN Audience generation Content production A secure system Constant support and maintenance Personal training The implementation of the SEN branding Furthermore, during our work we have formed numerous alliances. Some of our partners are: Amazon, Universal Studios Orlando, Symantec, Wortix Healthcare, Inmnuno Labs, Pivotal, Epiphany, and more.
  • 6. How to make it posible? Amazon WEB Techno Global implements a Social Enterprise Network through the Amazon WEB Service AWS (Cloud Service). We develop an architecture specifically design to each client where we can enable an instance in servers in a matter of minutes. This structure is much more flexible and powerful than using a dedicated hosting or a virtual server. When configured adequately the AWS offers services of self-configuration resources (increase – decrease), based in the required use. This means a quicker load and response; a highly appreciated characteristic recognized by all its users. We also program one or more EC2s, Elastic Complute Cloud, (Win/Linux). We migrate the data to RDS (Remote Data Services) My SQL or Dynamo DB. Likewise, we establish ELB (Elastic Load Balancing); S3 for storage, CDN (Content Delivery Network), SES for e-mails, SQS and SNS for back-end transaction brokers. We also make use of Cloudwatch, Cloudsearch and other services.
  • 7. Jorge Canal (Techno Global CEO) Questions and Answers What advantages arouse from using a Social Enterprise Network? There are many advantages. Since the use of SEN for making simple marketing campaigns that might last a week, to going through fomenting and reinforcing the branding in a huge organization. You can convoke and monitor activities where all the members of an institution are involved. All in real time with information about preferences, shopping sites, services, time of events and Geo-location, making the organization capable of changing the direction of campaigns or to increase or decrease personnel for a specific reason. How Techno Global develops the process to set up a Social Enterprise Network? The first part of the process is setting up the objectives. Here we will check what the organization needs, highlighting the actions to follow. After, we go through an analysis section and estimations to start with the project development. Here we establish tens of tasks to our human resources that will begin to work on each of them. Also, we are always in contact with the client because he is the one who gives us elements such as access levels, content and branding, and other items that will be equipped in the SEN. After that process we prepare ourselves for a section of UAT (usability) and once we have the beta version we tested together with the client (who uses it together with his staff). At the end the client gives his approval. Then, with the obtained information, we proceed to realize the deployment.
  • 8. The implementation made by Techno Global features Geolocation? According to the client objectives a SEN has the ability to gather many people rather these be employees, clients, partners, providers or any other. However, in many cases it is required to found them in real time. In these cases the mobile technology is our ally. Techno Global has implemented a process of Geo-communication in order the users are able to register their location in a map where the client not only can found them but also keep contact with them through microblogging, a feature which will be shown in the map. This technology holds great utility when a client has the necessity to execute plans of moving or transporting resources, e.g.: mobile units, delivery trucks or sales personnel. Furthermore, users can record from the site of events while that information is being processed by the central in order to be stored in the cloud and later be loaded in the SEN. Techno Global makes all this resource deployment for the client satisfaction only in that way his objectives can be accomplished. By the contrary, if any entrepreneur cannot wield this capability he will have to divide his tasks in stage and, in time to time, turning them into historical reports which make his work slower and unpractical. By the contrary, if any entrepreneur cannot wield this capability he will have to divide his tasks in stages, in time to time, turning them into historical reports which make his work slower and unpractical.
  • 9. Can this Social Enterprise adjust and work together with my ERP? Yes. Usually the ERP are friendly to WEB service interfaces and many of them have an API we can use. Hence, we develop this integration in two different ways: The first is by establishing a direct connection between both directions, reading the data from the two systems while properly updating them in a secure way. The second way is by feeding a service queue in the CLOUD where the notifications will be send. This will be processed through a broker that will update both systems using notification and updating services. These dynamic can be achieved in diverse areas like: marketing, finances, sales, logistics and many others. How many personnel from the client side must be dedicated to the developing of a SEN? The number of resources dedicated to the creation of a SEN depends on the number of workers that are going to manage it. Red Social Corporativa Usually it turns to be only one person (the marketing manager). However if more personnel make any specific use of this network then it will be required their particular attendance. At the same time the client must remember that our service does not include, at all, the use of the TI personnel because we do not use enterprise resources to do our work. In this regard, an enterprise’s TI area can give us its AWS account. Now, if they don’t have one, we can create it. In some cases, for security related reasons, and if the client requires us to work with some special structure, we do need the collaboration of his TI area, but usually this is not required.
  • 10. How long will take the implementation of a SEN in my company? The time to development of a Social Enterprise Network is directly related with its complexity and the level of personalization that the client demands. This means that we can start from very simple implementations that could last a couple of weeks, or go through others, highly complex, that could last moths. In this regard, the Techno Global team will give you the proper assessment to exploit every potentiality from our offer and, at the same time, we will calculate the development time. Techno Global, through the implementation of Social Enterprise Network, will provide you a fresh, direct and friendly way to interact with your personnel and clients. Would you like to talk with us about your project? Please contact us to: Techno Global Inc. / California: 415-800-4050 / Orlando, Florida: 407-970-1595 WEB: http://www.technoglobalinc.com / Email: contact@technoglobalinc.com Twitter: https://twitter.com/tg_technology / Facebook: http://www.facebook.com/TechnoGlobal