Running head: SOFTWARE ANALYSIS CONTROL 1 SOFTWARE ANALYSIS CONTROL 12 Tourist Experience At Piazza del Campo KIOSK James Larkin Institution Affiliation Elam, Debora 12-5-17 Contents Project Outline 3 User Interface Technical Requirements 4 User Interface Human Interaction 5 Deliverables 6 User Interface Design Prototypes 6 User Interface Design Mockups 6 Kiosk Main Menu 6 Smart Main Menu 7 Usability Test Questionnaire……………………………………………………………………………………………………………………8 References 12 Project Outline The project aims at designing a software system in an attractive tourist city. The system will help the visitors to access various kind of information as well as support from the authority of the attraction site. For example, an English-speaking person visiting a tourist attraction site in another country that doesn’t speak English. He or she will use the system to access various services such as a request for a tour guide. The city that I will concentrate on is Piazza del Campo, which is the Center of History in Siena, Italy. It holds a large public space which dominating the Siena’s historic center. It presents the beautiful and unique medieval squares with a red paving of brick, clam design of shells, and a wide area. The piazza has nine divisions of pie-shaped wedges, all radiating out from the square’s lowest point that is at the face of the Town Hall, referred to as Palazzo Pubblico. It is surrounded by precious public buildings, residences, and cafes’ that are attractive to many visiting tourists and the locals in the area. Various major categories for the interface of the user will be supported. They will include firstly, graphical user interface accepting the input via a computer mouse and a keyboard. Secondly, touchscreen interface displays accepting inputs through a touch of the stylus or a finger. Thirdly, conversational interfaces enabling the user to direct the computer using plain text and voice commands rather than graphical elements. Fourthly, gesture interface accepting input in the form of mouse or hand gestures. The system is intended even to support people with disabilities. The gesture interface will take care of those with hearing impairment. Conversational support means will help people with visual impairment. Others with disabilities, for example, missing fingers can use the graphical user or the touchscreen interfaces.User Interface Technical Requirements There are many technical requirements for the kiosk. Input devises to support the interaction capabilities will include a computer mouse, a keyboard, a voice receptive control device, a stylus for touching purposes, and a touchscreen. For easy application by the users, a standard keyboard will be used. The voice control should be able to capture sounds appropriately to reduce the probability of error. The touchscreen should be having a display length of twenty-four inches for more comfortable use by all the visitors. The technical requirements ...

1. Running head: SOFTWARE ANALYSIS CONTROL 1
SOFTWARE ANALYSIS CONTROL 12
Tourist Experience At Piazza del Campo KIOSK
James Larkin
Institution Affiliation
Elam, Debora
12-5-17
Contents
Project Outline 3
User Interface Technical Requirements 4
User Interface Human Interaction 5
Deliverables 6
User Interface Design Prototypes 6
User Interface Design Mockups 6
Kiosk Main Menu 6
Smart Main Menu 7
Usability Test
Questionnaire…………………………………………………………
…………………………………………………………8
References 12

2. Project Outline
The project aims at designing a software system in an
attractive tourist city. The system will help the visitors to
access various kind of information as well as support from the
authority of the attraction site. For example, an English-
speaking person visiting a tourist attraction site in another
country that doesn’t speak English. He or she will use the
system to access various services such as a request for a tour
guide.
The city that I will concentrate on is Piazza del Campo, which
is the Center of History in Siena, Italy. It holds a large public
space which dominating the Siena’s historic center. It presents
the beautiful and unique medieval squares with a red paving of
brick, clam design of shells, and a wide area. The piazza has
nine divisions of pie-shaped wedges, all radiating out from the
square’s lowest point that is at the face of the Town Hall,
referred to as Palazzo Pubblico. It is surrounded by precious
public buildings, residences, and cafes’ that are attractive to
many visiting tourists and the locals in the area.
Various major categories for the interface of the user will be
supported. They will include firstly, graphical user interface
accepting the input via a computer mouse and a keyboard.

3. Secondly, touchscreen interface displays accepting inputs
through a touch of the stylus or a finger. Thirdly, conversational
interfaces enabling the user to direct the computer using plain
text and voice commands rather than graphical elements.
Fourthly, gesture interface accepting input in the form of mouse
or hand gestures.
The system is intended even to support people with disabilities.
The gesture interface will take care of those with hearing
impairment. Conversational support means will help people with
visual impairment. Others with disabilities, for example,
missing fingers can use the graphical user or the touchscreen
interfaces.User Interface Technical Requirements
There are many technical requirements for the kiosk. Input
devises to support the interaction capabilities will include a
computer mouse, a keyboard, a voice receptive control device, a
stylus for touching purposes, and a touchscreen. For easy
application by the users, a standard keyboard will be used. The
voice control should be able to capture sounds appropriately to
reduce the probability of error. The touchscreen should be
having a display length of twenty-four inches for more
comfortable use by all the visitors.
The technical requirements of the application for the
smartphone will be in a such a way that they will provide
familiarity, clarity, aesthetics, responsiveness, concision,
efficiency, and forgiveness. All these are aimed at making it
easier for the user to use the applications without the need of
consulting even if it is for their first time. The twenty-four
inches for the screen display will be large enough to
accommodate enough applications thus reducing the number of
pages required house them.
The system will be designed such that it will be suitable for
efficient and effective completion of the intended work. There
will be an enhancement of the controllability qualities for easy
employment of different pace and direction during use.
Tolerance of error for the input devices will be enhanced to

4. achieve the intended purpose using minimal actions. Self-
descriptiveness will also be improved to make sure that all
needed steps are comprehensible by the feedback from the
system. The system will guide and support the user for learning
purposes. Consistency and correspondents of the characteristics
of users will help with the conformity of user expectations.
By the use of the capabilities of interactions above, potential
disability cases will be catered for by the system. Visual,
hearing or any physically impaired visitor will be able to use
the applications at his or her convenience. This means
inclusivity of all people is adhered to and thus encouraging its
use. It will, therefore, support satisfaction, efficiency, and
effectiveness for the good of the user.User Interface Human
Interaction
The users will communicate with the user interface of kiosk
through various means. They will include the environment of
the machine, for example, the room housing the computer.
Secondly, there is task environment which represents the goals
and conditions that are set for the user. Thirdly, there are areas
of the interface. Non-pertaining interaction of the computer and
human are contained in processes in non-overlapping areas. On
the other hand, processes about interactions of human and
computer will be contained in overlapping areas. Fourthly, the
input flow enables easy movement of information from task
environment. Finally, the output that enables generation of
information from the machine environment towards the screen
to be interpreted by the user.
The users will interact with the user interface of the smartphone
though, firstly visual means. This fact is the most widespread
area of human-computer interaction. Secondly, Audio means
will also enable transfer of information from the user to the
system. Thirdly, sign sensitivity means to enable the people
with hearing impairment to access the services just like the
others. Finally, the smartphone will have a system enabling
transfer of the feedback to the screen for the user to
interpret.DeliverablesUser Interface Design Prototypes

5. Developing Prototypes is not just easy, but rather, it needs
more knowledge to perform an effective interaction to everyone
towards automotive system which is Kiosk. In this process, it is
important to set up all the instructions or steps to form the kiosk
screens, in which, this project will have to conduct.User
Interface Design Mockups
In developing the design of User Interface Design Mockups, I
have used the method of PowerPoint in order for having a low-
fidelity mock-up of my designs. Kiosk Main Menu
Smart Main Menu
Usability Test Questionnaire
Usability Test Questionnaire for Tourist Experience at Piazza
Del Campo KIOSK
The reason for providing this questionnaire is to help the
management note the issues with the software that has been

6. developed for use at the Piazza Del Campo KIOSK. As a result,
the management will notify the development team on the issues
so that they can make the necessary improvements. We
therefore ask you to provide you’re your opinions towards the
software to help us serve you better. We value your feedback.
Kindly, before you leave today, we ask you to fill out this
questionnaire. If time is limited to you today, you may carry it
with you and fill it some other time and please send us by the
end of this week. The questions are basically simple and only
requires you to either tick a yes or a no or tick at the
appropriate number following your satisfaction with the Piazza
Del Campo KIOSK software while considering how the
questions are framed. At the end, you will be required to
provide your comment in case anything has been omitted in the
questionnaire.
We thank you for your valued time to complete the usability
testing questionnaire and hope that you found the software
interesting and enjoyable to use.
Question 1: Do you feel that the software application covers all
the services provided by the KIOSK?
Yes ☐ No ☐
Question 2: When I compare Piazza Del Campo KIOSK
software with other similar applications, I find it very easy to
use and navigate.
Very difficult 1 ☐ 2 ☐ 3☐ 4 ☐ 5☐ 6 ☐ Very easy
Question 3: I find it easy to find the menu items as they were
well organized
Strongly Disagree 1 ☐ 2 ☐ 3☐ 4 ☐ 5☐ 6 ☐ Strongly Agree
Question 4: Everything I expected from the software I found it
there
Strongly Disagree 1 ☐ 2 ☐ 3☐ 4 ☐ 5☐ 6 ☐ Strongly Agree

7. Question 5: Navigating the software was very easy and mostly
the menu items
Strongly Disagree 1 ☐ 2 ☐ 3☐ 4 ☐ 5☐ 6 ☐ Strongly Agree
Question 6: The buttons and the icons popped out with ease and
were easy to find.
Strongly Disagree 1 ☐ 2 ☐ 3☐ 4 ☐ 5☐ 6 ☐ Strongly Agree
Question 7: I immediately understand every icon on the
software and what it was to be used for.
Strongly Disagree 1 ☐ 2 ☐ 3☐ 4 ☐ 5☐ 6 ☐ Strongly Agree
Question 8: The color of the software was pleasing
Strongly Disagree 1 ☐ 2 ☐ 3☐ 4 ☐ 5☐ 6 ☐ Strongly Agree
Question 9: It is easier to navigate the software if am visually
impaired
Strongly Disagree 1 ☐ 2 ☐ 3☐ 4 ☐ 5☐ 6 ☐ Strongly Agree
Question 10: People with hearing problems can easily navigate
the software
Strongly Disagree 1 ☐ 2 ☐ 3☐ 4 ☐ 5☐ 6 ☐ Strongly Agree
Question 11: I found the overall performance of the software to
be
Very Difficult 1 ☐ 2 ☐ 3☐ 4 ☐ 5☐ 6 ☐ Very easy
Question 12: I would like to help the development team by
participating in another usability test
Yes ☐ No ☐
Name:
Email address:
Date:
Comments:
…………………………………………………………………………

8. ……………
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References
Giulio, B. D. (2017, September 25). Visiting the Piazza del
Campo of Siena, Italy. Retrieved from Wander Wisdom:
https://wanderwisdom.com/travel-destinations/Piazza-del-
Campo-The-Heart-of-Siena
Javahery, H., & Seffar, A. (2004). Multiple Users Interface:
Cross-platform Applications and Context-Aware Interface. The
Atrium, Southern Gate, Chichester: John Wiley and Sons Ltd.
Pyykkönen, M., Riekki, J., Alakärppä, I., Sanchez, I., Cortes,
M., & Saukkonen, S. (2012). Advances in Human-Computer
Interaction. Retrieved from Hindawi:
https://www.hindawi.com/journals/ahci/2012/575463/
For this assignment, you will be conducting the usability test
utilizing the usability questionnaire that you developed in Week
3. First, you will need to select 4–5 testers. Craft a Usability
Test Instruction Guide that contains all of the tourist user

9. interface prototype screens that you created in week 2. Also,
include a disclaimer that the participants' identities and
participation will not be shared with a third-party organization.
Send it to the testers, via e-mail, along with the usability
questionnaire. Please request that they return the questionnaire
in 4–5 days so that you have time to tally the results before this
assignment is due. Thank them for their participation. You may
want to engage some of your classmates and your professor as
potential testers as they understand the time constraint.
To tally the results, you will need to aggregate the following:
· Compute the average for each of the usability questions in
section 2 and present it in a results spreadsheet. Include a
couple of analysis statements discussing the results. What
changes will you make based on these results?
· Compute the average for each of the function questions in
section 3 and present them in the same results spreadsheet.
Include a couple of analysis statements discussing the results.
What changes will you make based on these results?
· Evaluate the demographics to see if that had an impact on
individual results.
· Summarize the comments at the bottom of the usability
questionnaire and discuss changes you will make to the
prototype design based on this feedback.
here's my comment by my teacher: Just need to add to the mock-
ups, describe some of your UI choices, and navigation details.
Additional comments: For this assignment, you were to develop
a prototype mock-up for both kiosk display screens and smart
phone display screens, as well as include a narrative to explain
how you would navigate each of the prototype options. You
could use a low-fidelity approach to prototyping these mock-
ups, such as Microsoft PowerPoint, Microsoft Visio, or another
storyboarding type tool, or even hand-draw them and scan them,
and copy and paste your mock-ups into your design document.
You were to include a mock-up for the main menu for the
Tourist Information Application and a lower-level menu mock-
up for each item on the main menu. This means if you have six

10. menu options on the main menu, you should include a total of
14 mock-ups, one set (i.e., main menu and one for each sub-
menu) for the kiosk and one for the smart phone. You should
clearly identify what each mock-up represents. You should also
address the following: Banner heading, menus and options,
graphics, items you want to hotlink to other pages, fill-inform
layouts, logo that can go in banner heading or as the backdrop,
specify the font and color you intend to use throughout
application, and identify any other options that you want to
appear on every page. Even if you include all of these in the
mock-up, you should clearly state these elements have been
addressed. My comments are directed at whether you met the
requirements of the assignment and not at the actual design
since you will get feedback on the design when you conduct the
usability study in week 4
Deliverables:
The following are the project deliverables:
· Update the design document title page with a new date and
project name.
· Update the previously completed sections based on your
instructor's feedback.
· Complete the new content below and copy it under the section
in the User Interface Usability Design document
called Usability Test Results.
· Include the following new content:
· Usability Test Instruction Guide
· Create instructions on how to walk through the low-fidelity
prototype screens that should be copied in this guide.
· Include a disclaimer that their identity and participation will
not be released to anyone.
· Include the deadline of 4–5 days and thank them for their
participation.
· Usability Test Results
· Create a table with averages for each question in section 2
with an evaluation of the results.
· Create a table with averages for each question in section 3

11. with an evaluation of the results.
· Include the demographic impact analysis.
· Include a comment recommendations summary.
· Be sure to update your table of contents before submission
yeah is my IP4. Is assignment, conducting the usability test
utilizing the usability questionnaire that you developed in Week
3. First, you will need to select 4–5 testers. Craft a Usability
Test Instruction Guide that contains all of the tourist user
interface prototype screens that you created in week 2. Also,
include a disclaimer that the participants' identities and
participation will not be shared with a third-party organization.
Send it to the testers, via e-mail, along with the usability
questionnaire. Please request that they return the questionnaire
in 4–5 days so that you have time to tally the results before this
assignment is due. Thank them for their participation. You may
want to engage some of your classmates and your professor as
potential testers as they understand the time constraint.
14 hours ago
all assignment is in the folder I sent yo you IP 1 to IP 3
teacher comments