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STORY + DESIGN
FOR A CULTURE
IN MOTION
THERE IS NO
DETERMINISTIC
PATH.


Customers start from
places not controlled by
you, and the supposed
“journey” they are taking
doesn’t follow traditional
                               “CUSTOMER
marketing logic.

Content marketing is
                                 JOURNEY”
moving from a focus on
singular assets to narrative      JUST GOT
                                TRAMPLED.
arcs, engaging your
audience with the
information they need to
make the best decisions.
MAKE YOUR
CUSTOMER
BRILLIANT.


CUSTOMER FOCUSED

DISTINCT VOICE
                        YOUR BRAND HAS
RELEVANT INSIGHTS

ACTIONABLE DECISIONS      VAST INSIGHTS.
                       SHARE THEM WELL.
THE PURSUIT OF
KNOWLEDGE CAN
BE INVIGORATING.


Be intelligent, articulate,
entertaining and actionable
with your stories. Design
them to be consumed from
any channel, on any device,
                                DESIGN MORE
at any time, on their terms.
                                STORIES AND
                               LET THEM LIVE
By taking a story and
sharing it multiple ways,
from video to infographics,
ebooks to sales tools, your
audience chooses how and
where they enter the
narrative arc.
                               EVERYWHERE.
#K4GD
The amount of information
is increasing at an
exponential rate. Everyone
is seeking and consuming
content, to make the best
                             KNOWLEDGE FOR
decisions for their
professional and personal
lives.
                             GREAT DECISIONS
Great brands give
audiences the knowledge,
understanding and tools to
make great decisions.
BE MEANINGFUL
WITH YOUR

                                       CONTENT WITH
AUDIENCE.


Use a framework for your
content strategy and truly
understanding your
                                           PURPOSE
audience. Knowledge
profiles align your editorial      BRAND
themes to your audience,                                  BUSINESS
                                 INSIGHTS +                 NEED
and keep your team in sync      LEADERSHIP
with content creation
efforts.
                                              AUDIENCE
                                              PERSONA




                                              KNOWLEDGE
                                               PROFILES
THEIR NEEDS.
YOUR AUTHORITY.
OUR TRIBE.




     CONTENT                  VIDEO                  SALES
     DESIGN                   STORIES                TOOLS
     We develop               We develop             We build the hard-
     conversation strategy    animated and live-     working sales
     and digital assets for   action video for       advisors,
     your brand and social    technology solution    configuration tools,
     platforms, extending     demonstrations,        and interactive
     your answers and         customer case          widgets that drive
     addressing customer      studies, and           customer engagement
     interest.                educational stories.   and leads.
OUR EXPERIENCE
IS EXCEPTIONAL.
MULTI-CHANNEL
OUTREACH FOR
ORIGINAL
KNOWLEDGE

We developed a range of
marketing assets to help
Appirio take full advantage
of their investment in a
market research study, and
to reinforce their leadership
on this topic. From one
study, we created three
high-engagement and high-
share assets - video, eBook
and infographic.
TRIPLE PLAY
                                 DISTRIBUTION


                   MULTI        OVER 800
                  FORMAT           REPOSTS
ALL CHANNEL         CONTENT
MULTI-FORMAT         DESIGN
  CONTENT
   ASSETS
                                   2000
                                SOURCE SHARES


                1 DAY
                MONETIZATION
                               5 MILLION
                                    BRAND
 FIELD SALES,                    IMPRESSIONS
  CUSTOMER,
  ANALYST +
  PROSPECT                         400
   AUDIENCES                     SOCIAL LIKES
VIEW




DRIVING DEMAND
GENERATION
THROUGH
DIGITAL STORIES

Our all-channel strategy
included social videos,
branded keepsakes, rich
digital content, live event
experiences, and sales
enablement tools. Without
a media budget, we drove
over 30mm brand
impressions, and moved
Dell to become the #1
reseller in three months.
200,000
                                  VIDEO VIEWS
                   FIRST
                   VIRAL
   HIGH
ENGAGEMENT         VIDEO FOR       36,000
  DEMAND              DELL     ASSET DOWNLOADS
GENERATION
 CAMPAIGN
                                   12,000
                               VISITS FROM TARGET
                 $0
               MEDIA SPEND
  HUMOR,
AUTHENTICITY
                                    #1
                                 MARKET SHARE
    AND
 HARD DATA
                               30 MILLION
                               BRAND IMPRESSIONS
View




VISUAL STORIES
FOR ENTERPRISE
MOBILITY
DECISIONS

To reach audiences
concerned about managing
the exponential mobile
impact, we developed a
series of infographics on
key mobility topics. They
are used by field sales as
well as social properties.

All assets drive the
audience to trial offers and
deeper learning content.
SERIALIZED
                                EDITORIAL CONTENT


                                 OVER 10
                    ALL         ORIGINAL SOURCES
                  CHANNEL
  THOUGHT    DISTRIBUTION
 LEADERSHIP
INFOGRAPHICS
                                QR CODES
                                   DRIVE TRIAL


                 CUSTOM           300%
                 DESIGN
                 ILLUSTRATION
                                 GROWTH
                                  IN READERSHIP
                    AND 3D
 CIO/CMO
 DUAL AUDIENCE
                                  200%
   CONTENT                      INCREASE
                                   IN SHARING
INTERACTIVE
DECISION MAKING
WITH SOCIAL
COMPARISON

Allowing users to compare
their data center efficiency
with that of their peers in an
interactive widget was a
great success in starting
the conversation around
processor upgrades. Based
on their answers,
personalized links to
deeper content were
provided.
INTERACTIVE
                           AD UNIT AND WIDGET
               DEMAND
                 GEN
 INTERACTIVE     PROGRAM   FIELD SALES
 ADVISOR AND                  PROMOTION
CONTENT TOOL

                           PERSONALIZED
               LIVE             CONTENT
              FEEDS
          FROM WORLDWIDE
             INTEL DATA
TECHNICAL     CENTERS          4000
 DECISION                      LINKEDIN
  MAKER                      INTERACTIONS
  CONTENT
                                900
                           NEW REGISTRANTS
PRE-ANNOUNCE
PRODUCT LAUNCH
TO PREMIERE
CUSTOMERS

To get the inside sales reps
excited about an upcoming
product, and to beat the
bloggers at leaking
coverage, we created a
personalized microsite that
gave sales teams a reason
to reach out to key
customers with VIP
treatment, sharing the
pre-announcement and
beating the blogosphere.
600
                             PERSONALIZED INVITES




 CUSTOMER
                 3D
               INTERACTIVE
                                   65%
                             DAY 1 RESPONSE RATE
AWARENESS         TOUR
AND DEMAND
                                  4,000
                             VISITORS IN 3 DAYS
              NO
             PRESS AND
              ANALYST           800X
                                  ROI
   PRE-      OUTREACH
ANNOUNCED
THEIR OWN
 PRODUCT                           70
                                 PRE-ORDERS
INTERACTIVE
SALES TOOLS
AND CUSTOMER
ADVISORS

To get the sales teams up to
speed with relevant,
industry specific
information, we build sales
tools that use live feeds to
start conversations with
customers. From there,
interactive analysis,
assessment and
configuration features close
the sale.
MOBILE SALES
CONTENT WITH
CUSTOMER
CENTRIC UX

We improve the
effectiveness of your sales
teams by giving both them
and the customers they
serve the tools they need to
drive conversation. Instead
of revamping an aged
intranet with too much
content and bad UX, we
interviewed sales teams to
create a new navigation and
smart content organization
designed for mobile devices.
VIEW




USING PRODUCT
TO TELL A MULTI-
LAYERED STORY
FOR EVERYONE

To show the world their new
cloud-based map solution,
we recommended not
dramatizing it, and instead
used actual use cases and
the software itself to create
the story. Using several
unique voice actors, we
brought these stories to life
with a narrative script and
stellar animation.
VIEW




SHOWING USE
MODELS IN
VIDEOS
SCENARIOS

The new 4G Hotspot from
Sierra Wireless needed a
street name, a value
proposition, and use cases.
We developed the naming
(“Elevate”), user research
to discover the use models,
and built both demand
generation and quick start
videos.
VIEW




ANIMATED
STORYTELLING
FOR EDUCATION
AND AWARENESS

To reinforce the importance
of the network, we built a
series of informative
content for consumers,
around upcoming mobile
technologies. Audiences
seeking answers were led
to a rich educational video.
Over 70% of the views of the
video came from direct
YouTube searches.
VIEW




ENTERTAINMENT
TAKES ON A
CRITICAL IT
OBJECTIVE

IPv4 isn’t going to support
the explosive growth of
devices, and with addresses
running out, the impending
upgrade to IPv6 is a hot
topic for IT expenditures.
We wrote and directed a
story about the office with
the last IP address, and
found that humor makes for
big fans.
DESIGN YOUR STORY
            5019 NE 21st Avenue
            Portland, Oregon 97211
            503-737-9015

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Story + Design for a Culture in Motion

  • 1. STORY + DESIGN FOR A CULTURE IN MOTION
  • 2. THERE IS NO DETERMINISTIC PATH. Customers start from places not controlled by you, and the supposed “journey” they are taking doesn’t follow traditional “CUSTOMER marketing logic. Content marketing is JOURNEY” moving from a focus on singular assets to narrative JUST GOT TRAMPLED. arcs, engaging your audience with the information they need to make the best decisions.
  • 3. MAKE YOUR CUSTOMER BRILLIANT. CUSTOMER FOCUSED DISTINCT VOICE YOUR BRAND HAS RELEVANT INSIGHTS ACTIONABLE DECISIONS VAST INSIGHTS. SHARE THEM WELL.
  • 4. THE PURSUIT OF KNOWLEDGE CAN BE INVIGORATING. Be intelligent, articulate, entertaining and actionable with your stories. Design them to be consumed from any channel, on any device, DESIGN MORE at any time, on their terms. STORIES AND LET THEM LIVE By taking a story and sharing it multiple ways, from video to infographics, ebooks to sales tools, your audience chooses how and where they enter the narrative arc. EVERYWHERE.
  • 5. #K4GD The amount of information is increasing at an exponential rate. Everyone is seeking and consuming content, to make the best KNOWLEDGE FOR decisions for their professional and personal lives. GREAT DECISIONS Great brands give audiences the knowledge, understanding and tools to make great decisions.
  • 6. BE MEANINGFUL WITH YOUR CONTENT WITH AUDIENCE. Use a framework for your content strategy and truly understanding your PURPOSE audience. Knowledge profiles align your editorial BRAND themes to your audience, BUSINESS INSIGHTS + NEED and keep your team in sync LEADERSHIP with content creation efforts. AUDIENCE PERSONA KNOWLEDGE PROFILES
  • 7. THEIR NEEDS. YOUR AUTHORITY. OUR TRIBE. CONTENT VIDEO SALES DESIGN STORIES TOOLS We develop We develop We build the hard- conversation strategy animated and live- working sales and digital assets for action video for advisors, your brand and social technology solution configuration tools, platforms, extending demonstrations, and interactive your answers and customer case widgets that drive addressing customer studies, and customer engagement interest. educational stories. and leads.
  • 9. MULTI-CHANNEL OUTREACH FOR ORIGINAL KNOWLEDGE We developed a range of marketing assets to help Appirio take full advantage of their investment in a market research study, and to reinforce their leadership on this topic. From one study, we created three high-engagement and high- share assets - video, eBook and infographic.
  • 10. TRIPLE PLAY DISTRIBUTION MULTI OVER 800 FORMAT REPOSTS ALL CHANNEL CONTENT MULTI-FORMAT DESIGN CONTENT ASSETS 2000 SOURCE SHARES 1 DAY MONETIZATION 5 MILLION BRAND FIELD SALES, IMPRESSIONS CUSTOMER, ANALYST + PROSPECT 400 AUDIENCES SOCIAL LIKES
  • 11. VIEW DRIVING DEMAND GENERATION THROUGH DIGITAL STORIES Our all-channel strategy included social videos, branded keepsakes, rich digital content, live event experiences, and sales enablement tools. Without a media budget, we drove over 30mm brand impressions, and moved Dell to become the #1 reseller in three months.
  • 12. 200,000 VIDEO VIEWS FIRST VIRAL HIGH ENGAGEMENT VIDEO FOR 36,000 DEMAND DELL ASSET DOWNLOADS GENERATION CAMPAIGN 12,000 VISITS FROM TARGET $0 MEDIA SPEND HUMOR, AUTHENTICITY #1 MARKET SHARE AND HARD DATA 30 MILLION BRAND IMPRESSIONS
  • 13. View VISUAL STORIES FOR ENTERPRISE MOBILITY DECISIONS To reach audiences concerned about managing the exponential mobile impact, we developed a series of infographics on key mobility topics. They are used by field sales as well as social properties. All assets drive the audience to trial offers and deeper learning content.
  • 14. SERIALIZED EDITORIAL CONTENT OVER 10 ALL ORIGINAL SOURCES CHANNEL THOUGHT DISTRIBUTION LEADERSHIP INFOGRAPHICS QR CODES DRIVE TRIAL CUSTOM 300% DESIGN ILLUSTRATION GROWTH IN READERSHIP AND 3D CIO/CMO DUAL AUDIENCE 200% CONTENT INCREASE IN SHARING
  • 15. INTERACTIVE DECISION MAKING WITH SOCIAL COMPARISON Allowing users to compare their data center efficiency with that of their peers in an interactive widget was a great success in starting the conversation around processor upgrades. Based on their answers, personalized links to deeper content were provided.
  • 16. INTERACTIVE AD UNIT AND WIDGET DEMAND GEN INTERACTIVE PROGRAM FIELD SALES ADVISOR AND PROMOTION CONTENT TOOL PERSONALIZED LIVE CONTENT FEEDS FROM WORLDWIDE INTEL DATA TECHNICAL CENTERS 4000 DECISION LINKEDIN MAKER INTERACTIONS CONTENT 900 NEW REGISTRANTS
  • 17. PRE-ANNOUNCE PRODUCT LAUNCH TO PREMIERE CUSTOMERS To get the inside sales reps excited about an upcoming product, and to beat the bloggers at leaking coverage, we created a personalized microsite that gave sales teams a reason to reach out to key customers with VIP treatment, sharing the pre-announcement and beating the blogosphere.
  • 18. 600 PERSONALIZED INVITES CUSTOMER 3D INTERACTIVE 65% DAY 1 RESPONSE RATE AWARENESS TOUR AND DEMAND 4,000 VISITORS IN 3 DAYS NO PRESS AND ANALYST 800X ROI PRE- OUTREACH ANNOUNCED THEIR OWN PRODUCT 70 PRE-ORDERS
  • 19. INTERACTIVE SALES TOOLS AND CUSTOMER ADVISORS To get the sales teams up to speed with relevant, industry specific information, we build sales tools that use live feeds to start conversations with customers. From there, interactive analysis, assessment and configuration features close the sale.
  • 20. MOBILE SALES CONTENT WITH CUSTOMER CENTRIC UX We improve the effectiveness of your sales teams by giving both them and the customers they serve the tools they need to drive conversation. Instead of revamping an aged intranet with too much content and bad UX, we interviewed sales teams to create a new navigation and smart content organization designed for mobile devices.
  • 21. VIEW USING PRODUCT TO TELL A MULTI- LAYERED STORY FOR EVERYONE To show the world their new cloud-based map solution, we recommended not dramatizing it, and instead used actual use cases and the software itself to create the story. Using several unique voice actors, we brought these stories to life with a narrative script and stellar animation.
  • 22. VIEW SHOWING USE MODELS IN VIDEOS SCENARIOS The new 4G Hotspot from Sierra Wireless needed a street name, a value proposition, and use cases. We developed the naming (“Elevate”), user research to discover the use models, and built both demand generation and quick start videos.
  • 23. VIEW ANIMATED STORYTELLING FOR EDUCATION AND AWARENESS To reinforce the importance of the network, we built a series of informative content for consumers, around upcoming mobile technologies. Audiences seeking answers were led to a rich educational video. Over 70% of the views of the video came from direct YouTube searches.
  • 24. VIEW ENTERTAINMENT TAKES ON A CRITICAL IT OBJECTIVE IPv4 isn’t going to support the explosive growth of devices, and with addresses running out, the impending upgrade to IPv6 is a hot topic for IT expenditures. We wrote and directed a story about the office with the last IP address, and found that humor makes for big fans.
  • 25. DESIGN YOUR STORY 5019 NE 21st Avenue Portland, Oregon 97211 503-737-9015